Sierra Wireless AirCard 550PCS Connection Card User Manual Download Page 5

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Options… . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Sounds Tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Security Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Voice Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Messaging Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

General Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Display Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Online Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Help Topics (Notebook PC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Help Topics (Handheld PC). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Help Topics (Pocket PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

About Window…. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

3E. The Network Adapter Manager (Notebooks Only) . . . . . . . . . . . . . . 95

The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Windows 98 SE and Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Windows 2000 and XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

On-Line Help and Version Information . . . . . . . . . . . . . . . . . . . . . . . . 99
Closing the Network Adapter Manager . . . . . . . . . . . . . . . . . . . . . . . . 99

3F. Troubleshooting Tips

(Notebook PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Reinstalling the PCS Connection Card Driver . . . . . . . . . . . . . . . . . . 105

Windows 98 SE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Resolving Resource Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Windows 98 SE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Windows Me . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

3G. Troubleshooting Tips

(Handheld / Pocket PC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Problem Causes and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Uninstalling the PCS Connection Manager Software. . . . . . . . . . . . . 123

Summary of Contents for AirCard 550PCS Connection Card

Page 1: ...User s Guide PCS Connection CardTM by Sierra Wireless AirCard 550...

Page 2: ...rights reserved No reproduction in whole or in part allowed without prior written approval Sprint the diamond logo and all other trademarks listed herein are registered trade marks of Sprint Communic...

Page 3: ...Care and Maintenance 10 SECTION 2 Installing the PCS Connection Card 11 2A Installation on Notebook PCs 13 Getting Started 14 System Requirements 14 Installing the PCS Connection ManagerSM Software W...

Page 4: ...Connections 49 The Basics 50 PCS Vision High Speed Connections 51 Dormant Connection 52 3C Voice Connections 53 Voice Connection Features 54 Using the Keypad 55 Outgoing Calls 59 Incoming Calls 60 Vo...

Page 5: ...and XP 98 On Line Help and Version Information 99 Closing the Network Adapter Manager 99 3F Troubleshooting Tips Notebook PC 101 Problem Causes and Suggestions 102 Reinstalling the PCS Connection Car...

Page 6: ...s and Regulatory Information 133 5A Technical Specifications 135 LED Operation 136 Radio Frequency and Electrical Specifications 137 Environmental Specifications 137 5B Regulatory Information 139 Regu...

Page 7: ...your PCS Phone to stay connected This guide will familiarize you with our technology and your new Vision enabled PCS Phone through simple easy to follow instructions If you have already reviewed the...

Page 8: ......

Page 9: ...ecial shortcuts to help you make the most of your wireless network card and service The Table of Contents and Index will help you locate specific information quickly You ll get the most out of your PC...

Page 10: ......

Page 11: ...Section 1 PCS Connection Card Basics 1 Section 1 PCS Connection Card Basics...

Page 12: ...2...

Page 13: ...n 1A Introducing the PCS Connection Card TM In This Section A Network Card and a Phone Package Contents About this Guide his section introduces the basic features and functions of your PCS Connection...

Page 14: ...select Handheld and Pocket PCs CDMA Networks The PCS Connection Card operates over a type of wireless network called CDMA Code Division Multiple Access This network technology has many features beyond...

Page 15: ...speeds and conservation of data transmission when accessing your corporate network work in Offline mode and synchronize periodically to send and receive corporate email Also save drag and drop attachm...

Page 16: ...s for understanding the following sections Section 2 provides step by step instructions on installing the PCS Connection Card Section 3 provides step by step instructions on using the card Section 4 p...

Page 17: ...ction CardTM In This Section The PCS Connection Card Software Activating and Configuring Your Account Care and Maintenance his section outlines the basics of getting started with your PCS Connection C...

Page 18: ...river software that forms the interface between the network card and your Windows operating system The software must be installed before you insert the PCS Connection Card for the first time Detailed...

Page 19: ...will also provide you with the following important account information Your card s Activation Code Your card s Phone Number Your card s Lock Code Tip You can use the Lock Code feature to prevent other...

Page 20: ...ptimal signal strength is usually obtained when the antenna is perpendicular to the modem The antenna should bend easily at the hinge Do not forcefully bend the antenna When storing or transporting yo...

Page 21: ...Section 2 Installing the PCS Connection Card 11 Section 2 Installing the PCS Connection Card...

Page 22: ...12...

Page 23: ...lation on Notebook PCs In This Section System Requirements Installing the PCS Connection ManagerSM Software Inserting and Removing the Card Configuring Your Account his chapter guides you through the...

Page 24: ...er software from your system Note Do not insert the PCS Connection Card in the slot until prompted to do so by the Setup program 2 Insert the card into your computer s PC Card slot Sprint label facing...

Page 25: ...ndows 2000 to support 128 bit security Windows 2000 Follow the onscreen instructions to update your system Installing the PCS Connection ManagerSM Software Windows 98 SE Me and 2000 Note for Windows 2...

Page 26: ...assigned to the software in the Add Remove Programs in the Control Panel A check box allows you to choose to display release notes The release notes list known issues in the software and are displayed...

Page 27: ...n you are notified that the installation is complete If your operating system is Windows 98 SE or Windows Me restart your PC from the Start menu Note for Windows 98 and Me Users If your computer has a...

Page 28: ...may have the option to install Bytemobile compression software This is recommended to improve performance during web browsing If you decline this option and want to install it later you will have to u...

Page 29: ...warning appears stating that PCS Connection Card has not passed Windows Logo testing click Continue Anyway 5 Click Finish and repeat steps 1 to 4 as prompted 6 Click OK when prompted that the card ha...

Page 30: ...Close the PCS Connection Manager program if it is open 2 Click the PC Card icon in the status area to display the option to stop the card 3 Click Stop PCS Connection Card Parent Windows 98 SE 2000 or...

Page 31: ...tion Wizard 4 Use the Next and Back buttons to navigate through the Activation Wizard noting the following Use the radio button to select Manual Activation as the method of activation you want to use...

Page 32: ...onnection to download account parameters to the AirCard 550 PCS Connection Card After this first activation there may be changes to your account that will require updating parameters in the AirCard 55...

Page 33: ...he PCS Connection ManagerSM Software Inserting and Removing the PCS Connection CardTM Configuring Your Account his chapter guides you through the steps necessary to install your PCS Connection Card an...

Page 34: ...ure you have the necessary hardware software and system resources described in the next section System Requirements The minimum system requirements for both Pocket PCS and Handheld PCS as well as thei...

Page 35: ...sync cable or infrared ports Host System Requirements Whether you are using a Handheld or Pocket PC you require a desktop or notebook computer to function as the host that Has the necessary port seria...

Page 36: ...ection Manager Software on the Host To install the software on the host 1 Close any Windows programs that are running and insert the PCS Connection Manager installation CD in your CD ROM drive The CD...

Page 37: ...to display release notes The release notes list known issues in the software and are displayed in the Windows Notepad If you choose to display them when you are finished reading use the close box in t...

Page 38: ...o check your mobile device screen to see if additional steps are required 4 Click OK 5 Reset your Handheld Pocket PC by inserting the stylus into the reset button The reset button is usually a circula...

Page 39: ...is necessary to ensure the communication port detects the card Activating Your PCS Connection Card The final step to making the PCS Connection Card operational is configuring it to use your account Ti...

Page 40: ...next window Please telephone PCS Customer Service Solutions to set up your PCS wireless network account If you will be using your PCS Connection Card primarily for business purposes call 1 877 789 39...

Page 41: ...the AirCard 550 PCS Connection Card If this is needed you can select TOOLS Data Provisioning to have the PCS Connection Card retrieve the updates to your data services account On completion of this s...

Page 42: ...32...

Page 43: ...Section 3 Using the PCS Connection Card 33 Section 3 Using the PCS Connection Card...

Page 44: ...34...

Page 45: ...The PCS Connection Manager Getting Help Components of the PCS Connection Manager window Menu items Taskbar icons his chapter outlines the PCS Connection Manager interface for your PCS Connection Card...

Page 46: ...to Web messages sounds played voice calls and the lock code security feature which you can use to prevent others from using your card Anytime you use the PCS Connection Card you must run the PCS Conn...

Page 47: ...re by tapping CTRL Q on the soft keyboard On Handheld and notebook PCs use the Close button in the lower right corner to exit See page 39 Getting Help Online Help is available on all platforms See pag...

Page 48: ...3A The PCS Connection Manager Window and Indicators Notebook Handheld PCs Pocket PCs Close Minimize Keypad button button Message area Indicator area button Establish cancel a connection Message area I...

Page 49: ...ndheld PCs The keypad button displays and hides the keypad used to place or answer voice calls For more information see Using the Keypad on page 55 TheMinimizeandCloseButtons Notebook HandheldPC The M...

Page 50: ...tes that the PCS Connection Card is attempting to connect to a phone number The name of the person with whom you are connecting or Unknown if the name is not obtainable and the phone number indicate t...

Page 51: ...ch is described on page 71 You have new voicemail indicates that you have new voicemail messages For more information on voicemail see page 61 Provisioning Complete indicates that your account has suc...

Page 52: ...42 3A The PCS Connection Manager Window and Indicators Indicator Area Notebook Handheld PCs Pocket PCs The indicator area displays icons that notify you when you receive messages and indicate whether...

Page 53: ...connectionispossibleforone of these reasons No antenna is attached You are outside the CDMA network coverage area The signal strength is too weak A network or account problem is preventing the PCS Con...

Page 54: ...Nationwide PCS Network When the indicator is notdisplayed and the icon is not displayed you are within the Sprint Nationwide PCS Network When the indicator is on solid black you are in a preferred roa...

Page 55: ...ray the PCS Vision data connection is dormant For more information see page 52 When the Transmit Receive icon is crossed out PCS Vision service is not available Note This icon is displayed only when v...

Page 56: ...there is no default set Stop A connection is being established or is established If you click the button the connection will be canceled Taskbar Icons The PCS Connection Manager Software displays an...

Page 57: ...le 2 Status Area Icons Icon Meaning You are in service on the CDMA network but have no active voice or data connection You have an active voice or data connection You missed failed to answer an incomi...

Page 58: ...48...

Page 59: ...tion 3B Data Connections In This Section Basic Data Connection Information PCS Vision Connections his section provides an overview of the high speed data connection available through your PCS Connecti...

Page 60: ...u can make phone calls during dormant PCS Vision connections See page 52 The PCS Vision connection provides access to the Internet Once the connection is established you can open your browser and conn...

Page 61: ...n then the connection will start This connection definition is set up during installation If more than one connection is defined and there is no default set then the Connections popup window displays...

Page 62: ...ed for voice calls when not actively needed for data When the card is in this state you are able to make phone calls with the card You will not be able to transmit data for example you won t be able t...

Page 63: ...ns In This Section The Keypad Outgoing Calls Incoming Calls Voicemail ou can use your PCS Connection Card to transform your notebook or pocket PC into a mobile phone simply by connecting a headset to...

Page 64: ...oming calls after a specified number of rings Page 82 The KeyGuard feature prevents accidental dialing Page 74 The Silent Ringer prevents any sound from occurring when you receive calls Page 78 The Ph...

Page 65: ...store frequently dialed numbers in the Phone Book and dial directly from the Phone Book window instead of entering the number on the keypad See page 67 notebook PCs or page 71 Handheld Pocket PCs Note...

Page 66: ...Section 3 Using the PCS Connection Card 56 3C Voice Connections Volume control Open close the keypad Place and answer calls Clear a number you ve entered End a call clear status messages...

Page 67: ...is on clicking the buttons on the keypad has no effect For information on KeyGuard see page 74 Notebook Handheld PC To hide the keypad click the keypad button Pocket PC To switch from the keypad to th...

Page 68: ...Press and hold thekeyforapproximately2secondstoconnect to your voicemail TALK Enter on your keyboard Placeand answer incoming calls Whenyouare not receiving an incoming call TALK dials the numbersinth...

Page 69: ...when there is an active PCS Vision connection You can make phone calls during dormant PCS Vision connections For information on dormancy see page 52 Tip If you click the TALK button without entering a...

Page 70: ...when you receive an incoming call and to enable and disable the Silent Ringer feature See page 78 Note If an incoming call occurs while you have an active data connection your caller will get a busy...

Page 71: ...ing voice call When you have new voicemail The following icons are displayed in the indicator area and in the status area page 47 The message area displays the message You have new voicemail You can a...

Page 72: ...62...

Page 73: ...ction 3D Menu Options In This Section Overview of Menu Items Description of Menu Items his chapter provides an overview and brief description of each menu option you may encounter while using your PCS...

Page 74: ...eb Messaging Read Web messages sent to you Page 65 Phone Book Store phone numbers and email addresses of people you are in frequent contact with Page 67 Call Log View information on outgoing and incom...

Page 75: ...ox until you delete them or until they expire depending on your settings in the Options window The Web message indicator notifies you when new messages arrive If the icon is flashing one or more of th...

Page 76: ...ages to select the messages you want to delete 2 Select Edit Delete 3 Confirm that you want to delete the messages by clicking Yes To delete all messages 1 Select Edit Delete All 2 Confirm that you wa...

Page 77: ...you can add the email address of the sender to a new or existing contact Exiting the Web Messaging Window To exit from the Web Messaging window Select File Close or Notebook and Handheld PCs Click the...

Page 78: ...r letter For example click the fgh tab to select the first name in the phone book that begins with the letter F Changing a Record To change a record 1 Select the record in the PhoneBook window 2 Selec...

Page 79: ...since the last synchronization you have made changes to the same entry in both the phone book and in Outlook a window will appear detailing the differences between the two entries Select which entry t...

Page 80: ...restart the PCS Connection Manager change the phone book in the manager or manually synchronize the phone book Selected Contacts in Outlook or phone book in PCS Connect ion Manager Offline Once you go...

Page 81: ...Refresh The benefit of the phone book is that it saves you having to enter phone numbers of the people you regularly call each time you make a call The number of phone book entries is limited only by...

Page 82: ...son called for outgoing calls if available The type of call data or voice Phoning a Number To phone a number contained in one of the call records Notebooks only Double click the record or 1 Select the...

Page 83: ...You can then paste the number into another window in most cases using CTRL V The phone number that is copied is the number in the From column for incoming calls and the number in the To column for ou...

Page 84: ...ding again the records will be sorted from Z to A KeyGuard The KeyGuard feature is designed to prevent accidental dialing When the feature is enabled clicking the TALK button or any other button on th...

Page 85: ...Card If you are advised that this is needed you can select MENU Data Provisioning to have the PCS Connection Card retrieve the updates to your data services account Software Updates From time to time...

Page 86: ...tances such as your data connection being lost Configure options related to call logging Web messaging sounds that notify you of incoming calls new Web messages and new voicemail Use of the Options Wi...

Page 87: ...y have a feature called Call Alert When you areonacall thisfeaturenotifiesyouwhen you have another incoming call You can then ignore the new incoming call or put your current caller on hold and answer...

Page 88: ...ar the sound assigned to incoming calls If you have another sound file you would prefer to use you canusetheBrowsebuttontoselectit Any wav file can be used New Web Message This field allows you to sel...

Page 89: ...the sound assigned to new voicemail If you have another sound file you would prefer to use you can use the Browse button to select it Any wav file can be used Headset Volume Thissliderallowsyoutoadju...

Page 90: ...de By default the lock code is the last four digits of your phone number To disable the feature select never from the drop down menu To enable the feature so that you are prompted for a lock code the...

Page 91: ...our new lock code again for confirmation and tap OK 5 Tap OK Note Whenever you run the Activation Wizard the lock code gets changed to the last four digits of the phone number that was most recently a...

Page 92: ...Software automatically answers the voice call Auto Retry Thisfieldallowsyoutoenableanddisable theAuto Retryfeatureand whenenabled to select the interval between retrys When a large number of users are...

Page 93: ...ou must use theTALK key to answer incoming calls Use the check box to enable and disable the feature The feature is enabled when checked Auto Hyphenation Thisfieldallowsyoutoenableanddisable the Auto...

Page 94: ...r on the display Tone Length DTMF Dual ToneMulti Frequency isthe system used by touch tone phones under which a specific frequency or tone is assigned to each key There is a standard length for these...

Page 95: ...ble and disable the feature The feature is enabled when checked Service Alert Thisfieldallowsyoutoenableanddisable the Service Alert feature When enabled the card emits a tone whenever a change occurs...

Page 96: ...f days from the drop down menu Only messages that have been read displayed in the window are deleted by this feature Manual deletion of messages is covered on page 66 Voice Mail Change Dependingonyour...

Page 97: ...nyouretrievevoicemail thenetwork normallyinformsthemodem However if the network notification is missed the card may show an indicator when you have no new messages Use this button to clear the indicat...

Page 98: ...automatically disconnect Note that this has no affect on PCS Vision connections Call Logging Retain You have the option of maintaining records of your outgoing and incoming calls in the Call Log The C...

Page 99: ...the PCS Connection Card The options in this field are Off you don t use a TTY device for communicating On Full you use the TTY device for receiving and sending messages Auto Launch If this feature is...

Page 100: ...your system clock automatically from the CDMA network each time you connect Thismightbeusefultoyouifyou frequently change time zones Use the check box to enable and disable this feature It isenabled w...

Page 101: ...your screen If the check box is cleared the PCS Connection Manager displays in a default location selected by the operating system Always on Top Notebook PCS only When Always On Top is enabled the PCS...

Page 102: ...d or Help Topics buttons to display the corresponding window In the Index window a list of topics is displayed in the lower portion of the window Search for an index entry by either Data connection lo...

Page 103: ...most windows by tapping the button in the upper right corner of the window and is also available through Start Help Use the index to locate the topic you want to display Help Topics Pocket PC On Pock...

Page 104: ...ersion of firmware software that resides in the flash memory of the card in use The version of the bootloader a component of the firmware in use On notebook PCs if you have an Internet connection you...

Page 105: ...ection Windows 98 SE and Me Windows 2000 and XP On Line Help and Version Information Closing the Network Adapter Manager his chapter outlines the functionality of the built in Network Adapter Manager...

Page 106: ...s started Unless you manually exit the application it remains running from the time you start Windows until you shut down Generally the status area icon is the only evidence that the Network Adapter M...

Page 107: ...ard and other network interface cards Switching Primary Cards If you initiate a PCS Vision connection with the PCS Connection Card while a LAN card is primary the Network Adapter Manager automatically...

Page 108: ...lect the card you want to use as the primary card and click OK Windows 2000 and XP Windows 2000 and XP have more advanced device handling capabilities than Windows 98 SE and Me If more than one networ...

Page 109: ...l which card is the primary card by stopping the cards you do not want to use To stop a card 1 Click the PC Card icon in the status area 2 A listing of active cards is displayed Windows 2000 Windows X...

Page 110: ...100...

Page 111: ...ooting Tips Notebook PC In This Section Problem Causes and Solutions Reinstalling the PCS Connection Card Driver Resolving Resource Conflicts his section provides assistance in diagnosing and solving...

Page 112: ...lem please visit www sprintpcs com or contact PCS Customer Service Solutions at 1 888 211 4PCS 4727 Error Searching for PCS Connection Card The PCS Connection Manager Software displays this message Se...

Page 113: ...de the Sprint Nationwide PCS Network b Your antenna is not attached or is pointed in the wrong direction c You may be inside a building or near a structure that is causing radio interference a Verify...

Page 114: ...e operating systems if both cardsareinserted thenthepaththatthe Internet Protocol IP traffic will take is not predictable If the data gets routed through the AirCard 300 you will experience slower dat...

Page 115: ...ams and open the Control Panel by selecting Start Settings Control Panel 2 Double click the System icon 3 Click the Device Manager tab 4 Locate the PCS Connection Card entries by using the signs to ex...

Page 116: ...lick the Have Disk button to open the Install From Disk window 9 Enter d Drivers Win98 where d is the drive letter for your CD ROM drive Click OK 10 Click OK 11 Click Next 12 Click Finish 13 Click No...

Page 117: ...ving which entries are affected when you eject and reinsert the card Updating the Driver 1 If the installation CD is not already in your CD ROM drive insert it If the CD start up menu appears use the...

Page 118: ...r example to see all the installed modems click the sign to the left of Modems The card should have 3 entries The card should display under Multifunction adapters as Sierra Wireless AirCard 550 PC Car...

Page 119: ...mmended radio button Click the check boxes so that the Removable Media check box is NOT checked and Specify a location IS checked Enter d Drivers WinMe where d is the driver letter for your CD ROM dri...

Page 120: ...under Multifunction adapters as Sierra Wireless AirCard 550 PC Card Parent The card should display under Modems as Sierra Wireless AirCard 550 Modem The card should display under Network adapters as S...

Page 121: ...re d is the drive letter of your CD ROM drive Click Next to proceed to the next window 5 If a warning appears stating that PCS Connection Card has not passed Windows Logo testing click Continue Anyway...

Page 122: ...ft Double click the infrared device that you wish to disable If you want to disable a network card expand the Network Adapters tree by clicking the sign to its left Double click the network card you w...

Page 123: ...C from the Start menu You must restart your PC to complete the driver installation Windows 2000 To resolve a resource conflict in Windows 2000 Disable a device internal modem infrared device or networ...

Page 124: ...Properties window 6 Click the Driver tab 7 Click the Update Driver button to open the Upgrade Device Driver Wizard 8 Click Next on the first window of the Found New Hardware Wizard to proceed to the n...

Page 125: ...evices tree by clicking the sign to its left If you want to disable a network card expand the Network Adapters tree by clicking the sign to its left 6 Click to select the device you want to disable an...

Page 126: ...name Click Finish and repeat steps 1 to 4 as prompted If you are prompted to restart your PC click Yes Otherwise restart your PC from the Start menu You must restart your PC to complete the driver in...

Page 127: ...New Hardware Wizard 7 Select Install from a list or specific location Advanced and click Next 8 Select the Search for the best driver in these locations radio button and the Include this location in...

Page 128: ...118...

Page 129: ...ing Tips Handheld Pocket PC In This Section Problem Causes and Suggestions Uninstalling the PCS Connection ManagerSM Software his section provides assistance in diagnosing and solving many common prob...

Page 130: ...Customer Service Solutions at 1 888 211 4PCS 4727 Error ActiveSync Does Not Prompt that There is Software to Download You have installed the PCS Connection Manager Software to the host and connected t...

Page 131: ...or its expansion pack is low a Eject and reinsert the card b Uninstall the PCS Connection Card Software and reinstall it For instructions on removing the software see Uninstalling the PCS Connection M...

Page 132: ...b Your antenna is not attached or is pointed in the wrong direction c You may be inside a building or near a structure that is causing radio interference a Verify that you are within the Sprint Nation...

Page 133: ...Click Finish To remove the software from a Pocket PC 1 Eject the PCS Connection Card if it is inserted in your PCMCIA jacket and the jacket is attached 2 Tap Start Settings 3 Tap the System tab 4 Tap...

Page 134: ...124...

Page 135: ...Section 4 PCS Vision 125 Section 4 PCS Vision...

Page 136: ...126...

Page 137: ...saging PCS Business ConnectionSM CS Vision SM brings you clarity you can see and hear with always on advanced multimedia services These features including email Internet browsing and PCS Business Conn...

Page 138: ...address for email and instant messaging as a way to personalize Internet services and as an online virtual identity A User name is typically based on the customer s name and a number followed by sprin...

Page 139: ...gning Up for Web Updates With Web Updates you can have news and information sent directly to your PCS Connection Card at the times you choose To select the information you want sent to your card 1 Fro...

Page 140: ...from any device using a PC browser or Pocket Internet Explorer To use PCS Business Connection Personal Edition install Business Connection Personal Edition software on your work PC This allows data to...

Page 141: ...ta connection active Your connection is active when data is being transferred Incoming calls go directly to voicemail When active the data indicator appears on the display When is my data connection d...

Page 142: ...rporate network For optimized results work in Offline mode and synchronize periodically to send and receive corporate email Also save drag and drop attachments to a desktop folder rather than double c...

Page 143: ...Section 5 Technical Specifications and Regulatory Information 133 Section 5 Technical Specifications and Regulatory Information...

Page 144: ...134...

Page 145: ...35 Section 5A Technical Specifications In This Section LED Operation Radio Frequency and Electrical Specifications Environmental Specifications his section outlines LED operation and the technical and...

Page 146: ...the card The LED operates as follows Both red and green are lit Table 1 LED Operation LED Behavior Indicates Solid amber The card is powering up Blinking amber The card is searching for a channel Sol...

Page 147: ...Vdc from PCMCIA Slot Current Maximum 680 mA Typical 150 mA Transmitter power 200 mW 23 dBm Transmit PCS 1850 to 1910 MHz Cellular 824 to 849 MHz Receive PCS 1930 to 1990 MHz Cellular 869 to 894 MHz C...

Page 148: ...138...

Page 149: ...ulatory Intormation 5B Regulatory Information 139 Section 5B Regulatory Information In This Section Warning EMI US FCC Information Warning EMI Canada his section outlines important regulatory notices...

Page 150: ...an appropriate installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to rad...

Page 151: ...es Communications If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions R...

Page 152: ...142...

Page 153: ...Section 6 Safety Information and Terms Conditions 143 Section 6 Safety Information and Terms Conditions...

Page 154: ...144...

Page 155: ...A Safety and Notices 145 Section 6A Safety and Notices In This Section Important Notice Safety and Hazards Limitations of Liability his section outlines important safety guidelines and liability state...

Page 156: ...transmit or receive such data Safety and Hazards Do not operate the PCS Connection Card in areas where blasting is in progress where explosive atmospheres may be present near medical equipment life su...

Page 157: ...TIVE OR EXEMPLARY DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS INC PRODUCT EVEN IF S...

Page 158: ...9 5504773 5101501 5506865 5109390 5511073 5228054 5535239 5267261 5544196 5267262 5568483 5337338 5600754 5414796 5657420 5416797 5659569 5710784 5778338 Copyright 2002 Sierra Wireless Inc All rights...

Page 159: ...1 888 211 4PCS because the terms and conditions included with your PCS Phone may not be the most current version If you activated PCS Services before the effective date of these terms and conditions t...

Page 160: ...e Services may not be available or may operate differently in certain Affiliate markets Credit Verification You must have and keep satisfactory credit to receive and continue to receive Services We wi...

Page 161: ...ice Plan you may change to a different Service Plan for which you qualify Any change is effective at the start of your next full invoicing cycle unless otherwise specified by us at the time that you p...

Page 162: ...Activation Fee You may be required to pay a non refundable phone activation fee when you activate a new Number have us switch a Number to a different phone have your current Number changed we activate...

Page 163: ...vices As long as your PCS Phone or other wireless device is connected to the enhanced Third Generation Sprint Nationwide PCS Network you will be incurring data usage charges You cannot receive incomin...

Page 164: ...Voice Command feature Airtime and applicable long distance charges for a call completed from your Number using the PCS Voice Command feature begin when you press or activate the TALK or similar key s...

Page 165: ...rates and charges specified at the time of access or download in addition to data usage charges you will incur while connected to the Sprint Nationwide PCS Network You will be charged for partial and...

Page 166: ...son You may be charged fees for certain methods of payment Late Payment Charges Payment is past due if we do not receive it by the due date shown on your invoice Any payment for Services and equipment...

Page 167: ...without notice Termination General Regardless of whether you have a Non Term or a Term Service Plan we may terminate or suspend Services to you without liability 1 if you breach any provision of this...

Page 168: ...they exceed the amount of your Account Spending Limit PCS Clear Pay Program If we agree to provide Services to you as a PCS Clear Pay Program customer we may suspend Services to your Number without p...

Page 169: ...b Services may not be immediately available in some PCS Affiliate markets Use of PCS Wireless Web Services requires a wireless Internet ready PCS Phone or certain other equipment or both and is subjec...

Page 170: ...e Portal Services You are responsible for evaluating such content Other Terms Applicable to PCS Vision Usage Use of PCS Vision Services requires the purchase of separate third generation wireless comp...

Page 171: ...specifically designed and engineered to work only on the Sprint Nationwide PCS Network It works on another CDMA PCS provider s system only when a roaming agreement is in place between Sprint and the o...

Page 172: ...the manufacturers acts or omissions Lost or Stolen Equipment If your phone or other equipment is lost or stolen you must notify us by calling PCS Customer Service Solutions You are responsible for al...

Page 173: ...l with Services You should contact PCS Customer Service Solutions for information about international destinations that you cannot call Limitation of Liability Except as otherwise provided in this sec...

Page 174: ...quipment by parties who are not our authorized employees or agents j events due to factors beyond our control including acts of God including without limitation weather related phenomena fire or earth...

Page 175: ...TROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION THE FEDERAL ARBITRATION ACT NOT STATE LAW GOVERNS THE QUESTION OF WHETHER A CLAIM IS SUBJECT TO ARB...

Page 176: ...ing service Notice addresses may be changed by giving notice as provided in this section Choice of Law Jurisdiction This Agreement is governed by and must be construed under federal law and the laws o...

Page 177: ...travel rate for both outgoing and incoming traveling calls Long distance charges may not be included in the travel rate Traveling charges do not apply if you subscribe to a Home Rate USA plan or to b...

Page 178: ...168...

Page 179: ...etry 82 B BACK button 58 C call alert sound 77 call guard 92 call log 54 71 74 message retention 88 call waiting alert 77 care and maintenance 10 CD contents 5 CDMA network 4 updating system clock fro...

Page 180: ...in use message area 40 inactivity timeout 88 incoming call in call log 72 sound 78 incoming calls voice 60 indicator area 42 Handheld PCs 42 notebook PCs 42 Pocket PC 42 installation Handheld Pocket P...

Page 181: ...ng calls in call log 72 voice 59 Outlook synchronize with phone book 69 Outlook synchronization contacts only 90 P patents 148 PC Card slots 15 PC Card insertion and removal Handheld Pocket PCs 28 29...

Page 182: ...e 137 synchronize phone book with Outlook 69 system clock 90 system requirements Handheld Pocket PCs 24 notebook PCs 14 system select 88 system tray See taskbar icons T TALK button 58 taskbar icons 46...

Page 183: ...ound 78 status area icon 47 Web messaging 65 67 Web Updates Signing Up 129 Windows CE version 24 Windows 2000 15 17 reinstalling the driver 106 Windows 98 SE 15 17 reinstalling the driver 105 Windows...

Page 184: ......

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