Siemens WM16XME2FG User Manual And Installation Instructions Download Page 39

Page: 39 / 56

Troubleshooting NL

fix disruptions

7 Troubleshooting

fix disruptions

You can remedy minor faults on the device yourself. Before using

contact customer service for information on troubleshooting. This way you

avoid unnecessary costs.

WARNING

Risk of electric shock!Improper repairs

are dangerous.

▶

Only trained specialist personnel may carry out repairs on the device.

▶

Only original spare parts may be used to repair the device.

▶

If the power cord of this appliance is damaged, it must be replaced by the

manufacturer, its service agent or a similarly qualified person in order to avoid

a hazard.

Malfunction

Cause and Troubleshooting

The display is off and

Start/Refill

flashes.

The energy saving mode is active.

▶

Press any button.

a The display lights up again.

"E:30 / -80"

Drain pipe or water drain hose is clogged.

▶

Clean the drain pipe and the water drain hose.

Drain pipe or water drain hose is kinked or

pinched.

▶

Make sure that the drain pipe and the water

drain hose are not kinked or pinched.

Drain pump is clogged.

▶

→

"Cleaning the drain pump", page 35

Water drain hose is connected too high.

▶

Install the water drain hose at a maximum height of 1

meter.

Pump cover not assembled correctly.

▶

Assemble the pump cover correctly.

Detergent dosage is too high.

▶

Immediate measure: mix a tablespoon of fabric softener

with 0.5 l of water and pour this mixture into the left

compartment (not for outdoor, sportswear and down

textiles).

▶

Reduce the amount of detergent for the next wash

with an equal load.

Unauthorized extension mounted on the water drain

hose.

Summary of Contents for WM16XME2FG

Page 1: ... installation instructions Register your product on My Siemens and discover exclusive services and offers siemens home bsh group com welcome The future moving in Siemens Home Appliances Translated from Dutch to English www onlinedoctranslator com ...

Page 2: ...witching on the appliance 31 13 2 Set program 31 3 3 Energy Saving Mode 12 4 Set up and connection 13 4 1 Unpacking the device 13 4 2 Package contents 13 13 3 Adjust program settings 31 13 4 Filling the drum with detergent good 31 4 3 Installation site requirements 13 13 5 Inserting the dosing aid for liquid detergent 32 4 4 Removing transport locks 14 13 6 Using the dosing aid for liquid detergen...

Page 3: ...ng the drain pump 35 16 4 Cleaning the inlet opening in the rubber sleeve 38 17 Troubleshooting 39 17 1 Emergency release 48 18 Transporting Storing and drain 48 18 1 Disassembling the device 48 18 2 Transport locks place 48 18 3 Restart device use 48 18 4 Disposal of your old appliance 49 19 Customer Service 49 19 1 Product number E no and production number FD 50 20 Consumption values 51 21 Techn...

Page 4: ...intenance products s for domestic use and in enclosed spaces within the sly environment s to an altitude of 4000 m above sea level 1 3 Restriction of users This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and or knowledge if they have been given supervision or instruction concerning use of the ...

Page 5: ...h Never power the device via an external switching device e g a time switch or remote control When the device is installed the mains plug of the mains connection cable must be freely accessible or if free access is not possible an all pole disconnecting device must be installed in the permanently installed electrical system in accordance with the installation instructions When setting up the devic...

Page 6: ...able connection set Do not install appliances from different manufacturers and with different depths and widths in a washer dryer column Do not set up a washer dryer column on a platform the devices can tilt WARNING Risk of suffocation Children can pull packing material over their head and become entangled and suffocate Keep packaging material away from children Do not let children play with packa...

Page 7: ...nect the device from the power supply Always pull the plug on the power cord If the appliance or the mains cable is damaged immediately unplug the mains cable from the socket or switch off the fuse in the fuse box and close the tap Contact customer service Page 49 Penetrating moisture can cause an electric shock Only use the device in closed rooms Never expose the device to excessive heat and humi...

Page 8: ...ce Keep detergents and care products out of the reach of children WARNING Risk of explosion If laundry has been pretreated with cleaning agents containing solvents this can lead to an explosion in the appliance Rinse pre treated laundry thoroughly with water before washing CAUTION Risk of injury The cover plate may break when climbing or clambering on the device Do not climb or scramble on the dev...

Page 9: ...ance Observe the safety instructions when cleaning and maintaining the device WARNING Risk of electric shock Improper repairs are dangerous Only trained specialist personnel may carry out repairs on the device Only original spare parts may be used to repair the device If the power cord of this appliance is damaged it must be replaced by the manufacturer its service agent or a similarly qualified p...

Page 10: ...NL Safety WARNING Risk of poisoning Toxic fumes can be generated when using solvent based cleaning agents Do not use solvent based cleaning agents 10 ...

Page 11: ...trong alcohol based cleaning agents Do not use hard scouring or dishwashing sponges Clean the device only with water and a soft damp cloth Material damage avoid m huh avoid material damage use this instruction to avoid damage and damage to the device PAY ATTENTION Incorrect dosage of fabric softeners detergents care products and cleaning agents can affect the functioning of the appliance Follow th...

Page 12: ...nergy and resources Wash laundry without prewash If you follow these directions your device will use less power and water a Washing with prewash extends program duration and increases energy and water consumption Use programs with low temperatures and longer washing times and use the maximum load capacity The device has automatic load matching a The automatic load matching ming optimally adapts th...

Page 13: ... device for visible damage WARNING Risk of electric shock The device contains live parts Touching live parts is dangerous Do not use the appliance without a cover 3 Open the appliance door The Ministry in essence Page 31 4 Remove the accessories from the drum 5 Close the appliance door WARNING Risk of injury When used on a plinth the device can tip over The device feet for commissioning on a plint...

Page 14: ...ooden plate thick too minimal 30mm which screwed to the floor 1 Pull the hoses out of the holders kitchen The device al borrow under a continuous work place sheet that fixed with the adjacent cabinet is connected Pine tree Required niche width 60 cm 2 Loosen and remove all bolts of the 4 transport locks with a SW13 open end wrench on a wall no snakes between wall and device clamping man PAY ATTENT...

Page 15: ... the holder 6 Push the 4 cover caps down 4 Remove the 4 sleeves 4 5 Removing transport reinforcements 1 Loosen and remove the screws of the vertical transport reinforcements with a T20 screwdriver 5 Install the 4 cover caps 2 Remove the transport reinforcements 15 ...

Page 16: ...ou connect this appliance to the water outlet PAY ATTENTION When draining the water drain hose is under pressure and can come loose from the installed connection position Secure the water drain hose against unintentional disconnection Remark Observe the pumping heights The maximum pumping height bed 4 6 Connecting device Connect water supply hose 1 Connect the water supply hose to the appliance Th...

Page 17: ...device from walking place the device horizontally 1 Loosen the lock nuts with a SW17 open end wrench All appliance feet must be firmly planted on the floor 3 Tighten the lock nuts against the housing with an open end wrench SW17 hand tight Hold the appliance foot while doing so and do not adjust the height 4 8 Connecting the appliance electrically 1 Insert the mains plug of the appliance s connect...

Page 18: ...NL Set up and connect 2 Check the mains plug for tightness 18 ...

Page 19: ...view of the components of your device 3 4 5 6 7 2 8 8 1 Depending on the device type details in the image may differ e g color and shape 1 Service valve and pump Page 35 7 8 Transport reinforcements Page 15 2 3 4 Door Detergent drawer Page 20 Transport protections Page 14 Control panel Page 20 5 6 Water drain hose Page 16 Mains connection cable Page 17 19 ...

Page 20: ... s fabric softener s Liquid starch s Impregnating agent 3 Detergent dispenser I s Detergent for the pre used to be s Hygiene detergent 1 2 3 5 3 Control panel You can set all functions of your device and obtain information about the operating status via the control panel 2 4 1 1 3 3 1 2 Programs Program selector Page 31 3 4 Buttons Page 24 Display Page 22 20 ...

Page 21: ... leaving the factory To remove any residual water wash without any laundry the first time 1 Press The power on process takes a few seconds 2 The program Cleaning the drumSet up 3 Close the door 4 Pull out the detergent drawer 5 Fill powder detergent into compartment II To avoid foaming use only half the amount recommended by the detergent manufacturer for light soiling Do not use wool or delicate ...

Page 22: ...ning time of the program 10h 1 10 0 kg 1 Ready in time Recommended load Buttons Page 24 Maximum load for the set program in kg 1600 Spin speed tal Set spin speed in rpm Buttons Page 24 0 without final spin only drain Rinse hold without draining 90 Temperature Set temperature in C Buttons Page 24 cold prewash Wash To rinse Centrifuge Pause Program end Program status Program status Program status Pr...

Page 23: ...is activated The stain type is activated The stain type is activated Energy consumption for the set programme s s lower energy consumption higher energy consumption water consumption Water consumption for the set program s s lower water consumption higher water consumption Foam detection The appliance has detected too much foam Door The door is locked and can be opened Crane s No water pressure s ...

Page 24: ...e adapted to the type of stain Ready in up to 24 hours Capture the program end The program duration is already included in the set number of hours After the program has started the program duration is displayed Temperature Centrifuge 90 C 1600 Adjust the temperature in C Adjust the spin speed or Activate rinse hold With the selection the water becomes not drained at the end of the wash cycle and t...

Page 25: ...ivate s deactivate Activate or deactivate soaking The laundry stays in the water longer before the main wash cycle For laundry with particularly stubborn soiling Anti wrinkle s activate s deactivate Activate or deactivate washing with less crease To reduce creasing in the laundry the spin process and spin speed are adjusted The laundry is so damp after washing that it hangs out well on the clothes...

Page 26: ...sponds to the best possible wash result class and complies with legal regulations The wash result corresponds to the best possible wash result class and complies with legal regulations For this programme the washing temperature is automatically adjusted depending on the load capacity in order to achieve optimum energy efficiency with the best possible washing result The washing temperature cannot ...

Page 27: ...arly gently with long pauses Use a wool detergent Program setting s max 40 C s max 800 rpm 2 0 powerspeed 59 Wash textiles made of cotton linen synthetic materials and blended fabrics Suitable for lightly and normally soiled laundry An optimal washing result within one hour Program setting s max 40 C s max 1400 rpm 5 0 To rinse Rinse with subsequent centrifugation and drain off the water Program s...

Page 28: ...ilk or delicate materials in the Delicate Silk programme Program setting s max 60 C s max 800 rpm outdoor Wash outdoor textiles with membrane technology and water repellent equipment Use a detergent for outdoor textiles Do not use fabric softener Program setting s max 40 C s max 800 rpm 2 0 drum cleaning gene Cleaning and maintenance of the drum Use the program in the following cases s before firs...

Page 29: ...ashes as a reminder Super 15 30 Wash cotton synthetic and blended fabrics Short program for lightly soiled small items of laundry The program duration is approx 30 minutes If you want to shorten the program duration to 15 minutes activate varioSpeed The maximum load ing capacity is reduced to 2 0 kg Program setting s max 40 C s max 1200 rpm 4 0 1 varioSpeed activated 29 ...

Page 30: ...e curtain rollers and lead laces or use a laundry net use a laundry net for small items of laundry e g children s socks some stubborn dried on stains can be removed by washing several times wash large and small items of laundry together do not rub in fresh stains but dab off with soapy water Unfold and loosen the laundry or observe the program description 1 Laundry laundry Remark Detailed instruct...

Page 31: ...elf flowing liquid detergents s various liquid detergents don t mix s detergent and fabric softener not to blend s Not stored for too long and strongly in using thickened products s no solvent based corrosive using the disinfectants e g bleach s Use dyes in moderation salt can affect stainless steel s no decolorizing agent in the appliance ready to use 2 If necessary adjust the program settings Pa...

Page 32: ... liquid detergent dosing aid 2 Push the dosing aid forward When you order the dosing aid as an accessory you must fit the dosing aid 1 Pull out the detergent drawer 2 Press the insert down and take out the detergent drawer 3 Fold the dosing aid down and click into place 3 Place the dosing aid 4 Slide in the detergent drawer 13 7 Dosing detergent and care agent 4 Insert the detergent drawer Remarks...

Page 33: ...gram at rinse hold on Start Refill to press 1 The program Centrifuge or select a suitable program for draining Programs Page 26 a The drum rotates and a load recognition takes place which can take up to 2 minutes after which the water flows into the device a The display shows whether the program duration or the ready in time is displayed a After the program end it shows display 0 2 Press Start Ref...

Page 34: ...ayed CAREFULLY Risk of injury Permanent washing at low temperatures and lack of ventilation of the appliance can damage the drum and cause injuries Regularly run a drum cleaning program or wash at a temperature of at least 60 C Leave the appliance to dry with the door and detergent drawer open after each use 14 2 Deactivate child lock Required To deactivate the child lock the appliance must be swi...

Page 35: ...the opening for the detergent drawer 4 Clean and dry the detergent drawer and insert with water and a brush 7 Slide the detergent drawer into the appliance 16 3 Cleaning the drain pump Clean the drain pump in the event of malfunctions e g blockages or chatter Emptying the drain pump 1 Close the tap 2 Turn off the device 3 Disconnect the plug of the device from the mains 35 ...

Page 36: ...hing at high temperatures Do not touch the hot soapy water Pull off the sealing cap to allow the wash water to flow into the collection container 1 2 5 Place a sufficiently large container under the opening 8 Press the stopper back on 6 Remove the drain hose from the holder 9 Clamp the drain hose in the holder 36 ...

Page 37: ...es can cause the filter element to get stuck in the pump housing Loosen impurities and remove filter element 4 Install the pump cover s Check that the pump cover components are correctly assembled 2 Clean the interior screw thread of the pump cover and pump housing 5 Tighten the pump cover as far as it will go 90 The pump cover consists of two components that can be disassembled for cleaning The p...

Page 38: ...1 16 4 Cleaning the inlet opening in the rubber sleeve Regularly check the inlet opening in the rubber sleeve for blockages and clean the inlet opening 1 Open the appliance door 2 Clear the blockages from the inlet opening Remark Do not use pointed or sharp objects 38 ...

Page 39: ...ill flashes The energy saving mode is active Press any button a The display lights up again E 30 80 Drain pipe or water drain hose is clogged Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched Drain pump is clogged Cleaning the drain pump page 35 Water drain hose is conne...

Page 40: ...leeve Page 38 Water pressure is low No solution possible The strainers in the water supply are clogged Clean the strainers in the water supply Water tap is closed Open the water tap Water supply hose is kinked or pinched Make sure that the water supply hose is not kinked or pinched Detergent dosage is too high Immediate measure mix a tablespoon of fabric softener with 0 5 l of water and pour this ...

Page 41: ...ith an equal load Additional water filled Do not fill the device with additional water during operation Device not working Mains plug of the power cable is not plugged in Connect the appliance to the mains Fuse is defective Check the fuse in the meter box Power supply has failed Check whether the interior lighting or other appliances are working Program does not start Start Refill was not pressed ...

Page 42: ...d Clean the drain pipe and the water drain hose Drain pipe or water drain hose is kinked or pinched Make sure that the drain pipe and the water drain hose are not kinked or pinched Drain pump is clogged Cleaning the drain pump page 35 is activated Resume the program by Centrifuge or Drain to choose and press Start Refill to push Resume program at rinse hold page 33 Water drain hose is connected to...

Page 43: ...lace large and small items of laundry together in the drum Different sized laundry is more evenly distributed during the spin cycle The program duration changes during the wash cycle The program sequence is electronically optimized This may lead to changes in the program duration No error no action required The imbalance control system eliminates the imbalance by distributing the laundry several t...

Page 44: ...water and pour this mixture into the left compartment not for outdoor sportswear and down textiles Reduce the amount of detergent for the next wash with an equal load High spin speed rental is not reached Low spin speed is set Set a higher spin speed for the next wash Anti wrinkle is activated Select a suitable program for the type of fabric Unbalance control system compensates for imbalance throu...

Page 45: ...vice feet Adjusting the device Transport protections have not been removed Remove transport locks Clapping clattering in the pump A foreign object has entered the pump Cleaning the drain pump page 35 Slurping rhythmic suction sound Pump is active the water is being pumped out No error normal operating noise wrinkling Spin speed is too high Set a lower spin speed for the next wash The load quantity...

Page 46: ...ther in the drum Different sized laundry is more evenly distributed during the spin cycle Start the program Centrifuge Unbalance control system compensates for imbalance through reduced spin speed Redistribute the laundry in the drum Remark If possible place large and small items of laundry together in the drum Different sized laundry is more evenly distributed during the spin cycle Start the prog...

Page 47: ...hose Water drain hose is not connected correctly Connect the water drain hose correctly Water drainage connection types Odor has formed in the appliance Pine tree Humidity and detergent residue can encourage bacterial growth Cleaning the drum Page 34 When not using the appliance leave the door and detergent drawer open to allow the residual water to dry out 47 ...

Page 48: ... cover caps using a screwdriver a The door lock is unlocked 2 Place the service door and click it into place 3 Close the service door T 1 t ransport storage and disposal 8 Transport on Keep the cover caps 2 Install the 4 transport locks When doing so observe the description Removing transport locks and proceed in reverse order hit and drain T huh transport store and Here you will learn how to prep...

Page 49: ...ginal replacement parts that are relevant for the function in accordance with the respective Ecodesign Regulation can be obtained from our service department for a period of at least 10 years from the time the device is placed on the market within the European Economic Area 1 Unplug the power cord from the outlet 2 Cut the power cord Remark Engaging the service within the framework of the manufact...

Page 50: ...ber FD can be found on the type plate of the device The type plate is located depending on the model s on the inside of the door s on the inside of the bottom holding valve s on the back of the device honeycomb In order to quickly find your device data and the service telephone numbers you can write down the data 50 ...

Page 51: ... 92 0 102 0 45 30 25 24 45 61 43 1600 1600 1600 1600 1600 1600 1600 44 00 44 00 44 00 43 00 43 00 45 00 43 00 Cotton 40 C Prewash wrinkle recovery lenght 40 C 4 0 2 30 0 760 56 0 49 1200 30 00 Fast Mix 40 C 4 0 1 05 0 640 42 0 44 1400 50 00 Wool Hand wash 30 C 2 0 0 37 0 171 41 0 23 800 23 00 1 Actual values may vary due to the influence of water pressure hardness and inlet temperature ambient tem...

Page 52: ...ain hose 150 cm Length of the mains connection cable 160 cm 1 Depending on the device output ring This product contains light sources of energy class F The light sources are available as spare parts and may only be replaced by a trained technician You can find more information about your model on the Internet at https eprel ec europa eu 1 This web address refers to the official EU product database...

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Page 56: ...BSH Hausgeräte GmbH Carl Wery Straße 34 81739 Munich GERMANY www siemens home bsh group com Manufactured by BSH Hausgeräte GmbH under the trademark license of Siemens AG 9001640462 9001640462 NL 010804 ...

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