• VersiCharge Cloud URL (
https://versichargesg.cloudapp.net
• Ability to test signal strength (Wi-Fi Analyzer for Windows or Network Analyzer for Apple)
• Is there a network Extender? For more on the Extender, see Section 5.3.
v
Is the Extender using the same credentials as those set up in the cloud? If not, go into the settings of the
Extender and synchronize the credentials.
v
Is the router using a network band of 2.4 GHz?
• Confirm network band of 2.4 GHz: If you are running Windows 10 or later, while connected to the Wi-Fi
network registered to the cloud: Find the network in the lower right-hand corner of the PC/laptop. Go to
Properties and scroll down until you see the SSID information (see below). Locate the SSID for your
network.
12
VersiCharge™ SG
Commissioning and Troubleshooting Guide
