Linking charger to the account
13
Enter the Home wireless network SSID (this can be found on the router). This entry is case sensitive. If a range ex-
tender is used, be sure to select the 2.4GHz connection.
If your home network is password protected, select the check box and enter the wireless network pass code where
prompted. If you do not have the password, look up the make/model of the router on the Internet. Each manufactur-
er provides a default login/password.
14
Select your time zone (defining internal clock of the device for scheduling purposes) and indicate if daylight savings
is being observed.
15
Click Submit.
16
Navigate to the cloud and confirm that the charger now appears in the account.
17
Verify that the VersiCharge SG account information, IP address and MAC address are the same in the local web pages
as in the cloud. NOTE: unless already commissioned, the IP address and MAC address will not appear in the cloud
account.
18
Using your web enabled device of choice (Smartphone or computer) either open the application or go to the cloud
app login page:
.
• For Smartphones and tablets you should see the name of your charger at the top of the home screen
• For the cloud app, you will use the navigation bar to select Settings then Current EV charger to verify
the connection
19
Using the credentials established in the “User Registration” step, login to the application.
• This process links your VersiCharge SG to your wireless network and enables communication with the
Siemens cloud network.
• Confirm your charger has connected to the chosen network by looking at the Wi-Fi enabled LED, which
should change from solid red to either yellow or green (this process may take up to 10 minutes).
- Yellow indicates a weak connection to the chosen wireless network.
- Green indicates a strong connection to the chosen wireless network.
Testing signal strength
The Wi-Fi enabled LED light remains solid yellow or red; there may be a network strength issue.
1
IF
Test the signal strength at the location of your installation.
Suggested Wi-Fi strength analyzers include:
• For iOS Network Analyzer in the App Store suggest
• For Android suggest Wi-Fi Analyzer in Google Play
THEN
Standing near the VersiCharge, test the signal strength using the application.
IF
The signal strength is weak or nonexistent.
THEN
Consider using an Extender that supports 2.4 GHz to improve signal strength or move the router closer to the
VersiCharge location.
39
Commissioning and Troubleshooting Guide
VersiCharge™ SG