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Procedure
1. Navigate to the parameter view.
Navigating in the views (Page 71)
2. Select the "Recovery ID" parameter [25].
This Recovery ID is displayed.
Result
Please contact the Technical Support (Page 247) with the displayed recovery ID and the serial
number of your device.
You can find the serial number of the device on the nameplate or via remote operation.
Siemens Technical Support will give you a PUK (PIN Unlock Key) that you use to reset the
user PIN to the factory setting 2457.
9.2.24
PIN recovery [26]
Used to reset the user PIN to the factory setting.
The user PIN is factory set to 2457 in the device.
9.2.24.1
Recovering the user PIN
Requirement
● You have received the PUK from Technical Support. (Page 132)
● The "User PIN" parameter [27] is enabled.
Procedure
1. In the parameter view, select the "PIN recovery" [26] parameter.
2. Press the button.
The cursor and the "EDIT" symbol flash.
Parameter assignment
9.2 Parameter assignment over device with display
SITRANS P320/P420 (mA/HART)
Operating Instructions, 06/2018, A5E44852162-AA
133