Service and maintenance
7.4 Return procedures
SITRANS FUE950
52
Operating Instructions, 01/2010, SFIDK.PS.022.F4.02
7.4
Return procedures
Enclose the delivery note, the cover note for return delivery together with the declaration of
decontamination form on the outside of the package in a well-fastened clear document
pouch.
Required forms
● Delivery Note
● Cover Note for Return Delivery with the following information
Return delivery form (
http://support.automation.siemens.com/WW/view/en/16604370
)
– product (ordering number)
– number of devices or spare parts returned
– reason for the return
● Declaration of Decontamination
Decontamination declaration
(
http://pia.khe.siemens.com/efiles/feldg/files/Service/declaration_of_decontamination_en.
)
With this declaration you certify
that the returned products/spare parts have been
carefully cleaned and are free from any residues.
If the device has been operated together with toxic, caustic, flammable or water-
damaging products, clean the device before return by rinsing or neutralizing. Ensure that
all cavities are free from dangerous substances. Then, double-check the device to ensure
the cleaning is completed.
We will not service a device or spare part unless the declaration of decontamination
confirms proper decontamination of the device or spare part. Shipments without a
declaration of decontamination will be cleaned professionally at your expense before
further proceeding.
You can find the forms on the Internet and on the CD delivered with the device.
Note
Return of products with Lithium batteries
Lithium batteries are certified as dangerous goods according to the Regulation of Dangerous
Goods, UN 3090 and UN 3091. Special transport documentation is required to observe
these regulations.
Therefore it is recommended to remove lithium batteries prior to shipment
If the battery is important for the examination of the product and it cannot be removed, the
product has to be returned according to the Regulation of Dangerous goods.
7.5
Battery Disposal
In accordance with EU directive 2006/66/EC, batteries are not to be disposed of using
municipal waste disposal services.
Waste industrial batteries are accepted back by Siemens or by the local Siemens
representative. Please talk to your local Siemens contact or follow the return procedures of
Siemens Flow Instruments described in chapter: Return procedures (Page 52)