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Smart Communication

124

Call Waiting (Camp-On)

In urgent situations, you can request to join a call
already in progress at an internal station.
The call waiting feature can be prevented (service
technician

Æ

64).

Precondition:

You have dialed an internal station

number and hear the busy tone.

1.

Wait (approx. 5 seconds) until “Camp-on” appears
on the display or the busy tone is followed by the
ring tone.

The party you have dialed can then respond
(

Æ

61).

Camp-on

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Summary of Contents for Hicom 150 E Office

Page 1: ...User Manual Hicom 150 E optiset E entry optiset E basic optiset E advance plus comfort optiset E advance conference conference optiset E memory optiset E key module G281 0660 00 ...

Page 2: ...ssories that can be used The functions you can use depend on the individual class of service of your tele phone and on the configuration of your system The described functions and features also apply without procedures to the optiset E entry and optiset E basic system telephones and to commercially available dial pulsing touch tone and ISDN telephones All codes and station numbers internal numbers...

Page 3: ... Operating Principle User Prompting 22 Dialog Keys 23 Display Texts 23 Symbols on the Display 24 User Prompting Via Menus 24 Dialog Menu Call Processing Menu 24 Idle Menu 25 Program Service Menu 27 Example How to Set Up a Conference 31 Overview of the Functions and Codes Alphabetical 32 Setting Programming Your Telephone 37 Setting the Receiving Volume 37 Setting the Volume of the Ring Tone 38 Set...

Page 4: ...e and optiset E memory 59 Directed Call Pickup 59 Accepting a Waiting Call Call Waiting 61 Call Waiting Tone On Off 63 Preventing Allowing Automatic Call Waiting Second Call 64 Trace Call Not for U S 65 Do Not Disturb DND 66 Ringer Cutoff Function 67 Entrance Telephone Door Opener 68 Call Pickup From an Answering Machine 71 Display Number of Waiting Calls Overload 72 Making Calls 73 Making Interna...

Page 5: ...iset E standard optiset E advance plus comfort optiset E advance conference conference and optiset E memory 105 Repertory Dialing 108 Speed Dialing 110 System Speed Dialing 110 Station Speed Dialing 110 Using Speed Dialing 110 Storing Individual Speed Dialing Numbers 111 Electronic Notebook ENB optiset E memory only 112 Explanation of the Special ENB Function Keys 113 Entering Names Phone Numbers ...

Page 6: ...ed Paging Equipment OfficePro Only 135 Informing of Receipt of Fax Message on Answering Machine 136 Call Forwarding 137 Trunk FWD Not for U S 139 MSN Trunk FWD Only With Multi Device Connection in Release 2 2 and Later Not for U S 140 Night Answer 142 Special Group Features 144 Call Pickup in a Group 144 Call Ringing Group 145 Hunt Group Group Call 146 Uniform Call Distribution UCD 148 Logging On ...

Page 7: ...confer ence conference and optiset E memory 168 Associated Service Activate Function for Another Telephone 169 Central COS Change Station COS Changeover 171 Relocate Procedure Phone Change 172 Telephone Data Service TDS OfficeCom Pro only 173 Preparing to Log On a CMI Unit Not for U S 174 DISA Direct Inward System Access 175 Call Signals 178 Date and Time Indication 178 Direct Inward Dialing 178 M...

Page 8: ...utomatically interactively such as US Consult UK Enquiry confirm your selection by pressing or press or to scroll to the next option Features and functions that are not offered auto matically appear only after you press the key Æ 32 With this new type of user prompting a user man ual describing detailed procedures is not needed Accordingly this manual contains only an explana tion of the features ...

Page 9: ...em telephones optiset E entry optiset E basic optiset E standard optiset E ad vance plus comfort optiset E advance conference conference and optiset E memory Before You Start Purpose You should understand and be able to implement all system telephone functions You should understand the operating principle and user prompts of system telephones with displays Target group This User Manual is intended...

Page 10: ... station number labels is supplied with each system telephone Fill out the label fire police your own station num ber and punch it out Lift the handset and attach the label in the recess of the system telephone Key Labeling Program not for U S You can use the WINTASBE labeling program or der number P31003 E80 T101 19 to print the names and functions on the labeling cards of all op tiset E telephon...

Page 11: ...The following symbols are used for the operating procedures 1 Step 1 2 Step 2 and so on Lift the handset off hook Speak Replace the handset on hook Dial a telephone number or code Press the specified keys on the keypad Press one of these keys 9 2 ...

Page 12: ...n Press the Next or Previous dialog key to dis play or scroll through the available functions Check the display Follow the user prompts and respond with a dialog key if necessary Display Æ 23 Æ 24 Press the key Press the illuminated key Press the flashing key Station no or name US Consult UK Enquiry Attention important note Additional information ...

Page 13: ... or by entering codes For details of the procedures and codes refer to the operating instructions for this telephone Handset Speaker for ring tones Keys for programming the telephone Three fixed function keys Default assignments Redial Consultation Release LEDs Keypad Your service technician can customize the default assignments to meet your prefer ences or requirements after ordering ...

Page 14: ...ils of the procedures and codes refer to the operating instructions for this telephone Handset Speaker for ring tones open listen Keys for programming the telephone Eight fixed function keys Default assignments Consultation Redial Message Waiting Callback Speed Dial Mute Speaker Release LEDs Keypad Your service technician can customize the default assignments to meet your prefer ences or requireme...

Page 15: ...or programming the telephone Display 2 lines 24 characters per line Four fixed function keys Program Service Redial Internal or Mute Speaker LEDs Seven programma ble keys for station numbers and functions Next and Previ ous dialog keys for scrolling through func tions OK dialog key for confirming a se lected function Microphone for speaker phone mode Keypad Fixed function key Release ...

Page 16: ...nction keys Program Service Redial Internal or Mute Speaker LEDs Seven programma ble keys for station numbers and functions Alphanum keypad with special func tion keys for ENB differs from inter national keyboard Next and Previ ous dialog keys for scrolling through func tions OK dialog key for confirming the selected function Microphone for speaker phone mode Keypad Fixed function key Release ...

Page 17: ... cards for easy in stallation on the bottom of the optiset E basic ad vance plus comfort advance conference confer ence and memory system telephones Different adapters are used depending on the workstation requirements Sixteen programmable keys for station numbers repdial keys Æ 41 and functions LEDs ...

Page 18: ...U S Allows you to control busy lamps such as do not disturb and secondary bells in very noisy or out door environments optiset E control adapter For connecting a PC with dialing software see op tiset E data adapter This adapter also supports a headset optiset E data adapter Allows you to connect a PC V 24 interface directly to the System telephone This enables you to use PC dialing caller ID loggi...

Page 19: ...another optiset E telephone to the system without requiring a second line in a conference corner for example Each telephone can be reached under a separate station number optiset E speech adapter The voice recognition module for the optiset E con ference telephone enables users to operate their telephones from the keypad with voice input or both Users can operate the telephone with voice com mands...

Page 20: ...leaning pastes or agents that contain alcohol and attack plastic z When cleaning your telephone do not use abrasive cleaning agents or chemicals that at tack plastic General Information z Never insert objects into the openings in the equipment z Use only optiset E local power supplies with the power rating specified z Use only the accessories recommended by Siemens z Siemens accepts no liability f...

Page 21: ... to leave unsightly marks you should use a non slip underlay must not be exposed to direct sunlight or other sources of heat must not be exposed to spray from drinks or other fluids must not be used in very dusty rooms must be opened only by a qualified tech nician must not be painted or covered by films attached with adhesive must not be dropped must be properly disposed of as elec tronics waste ...

Page 22: ...icular situation You can use the Next and Previous dialog keys to view the currently available features and functions both in the idle state or dur ing a call Press the OK key to activate one of the features or functions You can use the key to access the Program Service menu and additional functions You should familiarize yourself with your telephone and the options available to you Use the Next a...

Page 23: ...key for scrolling to the next menu or the next function Previous dialog key for scrolling to the preced ing menu or the preceding function z Time and date in idle state z When receiving a call US Call from UK From station no or name z input requests such as Please dial z Acknowledgments such as Callback set z Activated functions such as call forwarding all to station no or name z Call charges Call...

Page 24: ...rence Callback When the symbol appears to the right on the last line of the display additional functions are available for selection You can scroll through them with the Next and Previous dialog keys When a function is followed by a question mark you can activate the function by pressing the OK dialog key When a text is followed by a colon you must make an entry such as entering a telephone num be...

Page 25: ...ay Use the Next and Previous keys to scroll to the desired function Use the OK key to select a function then follow the user prompts Example Call forwarding is active all to Station no or name Changeover off Pickup group Clear Error Message US View messages UK Display Messages Trunk FWD off Forwarding off DND off Advisory msg off Ringer cutoff off Caller list Forwarding on Changeover on DND on Adv...

Page 26: ...nk FWD off Trunk FWD on Send message View sent message View callbacks US Directory UK Phonebook HF answerback off HF answerback on Ringing group off Leave hunt group Join hunt group Restore caller ID Suppress call ID Call wait term on Call wait trm off Waiting tone on Waiting tone off ...

Page 27: ...tele phones Program Service menu function display Program Service 1 Press the Program Service key The LED lights up Use the Next and Previous keys to scroll to the required function Use the OK key to con firm your selection then follow the user prompts or Enter the code directly 2 To deactivate the Program Service menu press the illuminated Program Service key The LED goes out Program Service Prog...

Page 28: ...9 Door opener off 90 Control Relay On 90 Control Relay Off 0 Reset services 53 DTMF dialing 51 Trunk flash 88 Room monitor 81 Ringing group on 41 Temporary MSN 67 Associated dial 83 Associated serv 42 Tel data service 91 Prog feature key 92 Change Speed Dial 93 Change PIN 63 Retrieve line 943 Lock all phones 43 Release trunk 942 Log on CMI unit UCD 401 Log on 401 Log off ...

Page 29: ...n UK System features More features 82 Caller list 82 Save number 1 Forwarding on 1 Forwarding off 66 Changeover on 66 Changeover off 97 DND on 97 DND off 69 Advisory msg on 69 Advisory msg off 98 Ringer cutoff on 98 Ringer cutoff off 44 Night answer on 44 Night answer off 64 Trunk FWD on 64 Trunk FWD off 68 Send message 68 View sent message 58 US Consult UK Enquiry 58 View callbacks ...

Page 30: ...eave hunt group 86 Suppress call ID 86 Restore caller ID 490 Call wait term on 490 Call wait trm off 87 Waiting tone off 87 Waiting tone on 62 Override 55 Call waiting 57 Pickup group 0 Ret to held call 2 Toggle Connect 3 Conference 3 Conference off 52 Mute off 52 Mute on 940 Phone test Previous ...

Page 31: ...s dialog key until Start conference is displayed 2 Confirm Start conference by pressing the OK dialog key Please dial appears prompt ing you to enter the number of the third party 3 Dial the number of the third party If the party an swers the Conference function is displayed 4 Confirm Conference with the OK dialog key Conference 3 parties appears on the display The conference is now set up Station...

Page 32: ...res and functions offered after you press the Program Service key while scrolling with the dialog keys are useful primarily while the telephone is idle Some can also be used dur ing a phone call Instead of scrolling to the re quired function in the Program Service menu you can also enter the required function code directly 3 With the function keys on the faceplate Æ 13 Æ 14 Æ 15 Æ 16 The table bel...

Page 33: ...ll wait trm off 9 9 9 9 9 9 9 9 55 87 87 490 490 X X X X X Æ 61 Æ 63 Æ 64 Callback View callbacks Delete 9 9 9 9 58 58 X Æ 121 Caller list Save number 9 9 9 9 82 82 X X Æ 130 Æ 133 Changeover on Changeover off Change PIN 9 9 9 9 9 66 66 93 X X Æ 46 Clear Error Message Time exceeded 9 Æ 168 Conference Start conference Add party End conference View conf parties Drop last conf party for U S only 9 9 ...

Page 34: ...9 9 9 9 9 1 11 12 13 1 X X X X Æ 137 Headset Answer call 9 Æ 53 HF answerback on HF answerback off 9 9 9 9 96 96 X X Æ 83 Hotline Æ 179 Join hunt group Leave hunt group 9 9 9 9 85 85 X X Æ 146 Lock all phones 9 943 Æ 171 Log on CMI unit not for U S 9 942 Æ 174 Mute on Mute off 9 9 9 9 52 52 X X Æ 49 Night answer on Night answer off 9 9 9 9 44 44 X X Æ 142 Open door 9 61 X Æ 68 Override 9 9 62 X Æ ...

Page 35: ...9419 Æ 172 Reserve trunk 9 X Æ 75 Reset services 9 0 X Æ 161 Retrieve line 9 63 X Æ 102 Ringer cutoff on Ringer cutoff off 9 9 9 9 98 98 X X Æ 67 Ringing group on Ringing group off 9 9 81 81 X X Æ 145 Room monitor 9 88 X Æ 162 Send message US View messages UK Display Messages De lete View sent message Mailbox 9 9 9 9 9 9 68 68 68 X X X X Æ 126 Æ 128 Silent monitor for U S only 944 Æ 125 Functions ...

Page 36: ...lash 9 51 X Æ 85 Trunk FWD on Trunk FWD off not for U S 9 9 9 9 64 64 X Æ 139 UCD Log on Log off Available Not available Work on Work off UCD night on UCD night off Calls in queue 9 9 9 9 9 9 9 9 9 9 401 401 402 402 403 403 404 404 405 X X X X X X X X X Æ 148 Æ 149 Æ 151 Æ 153 Æ 155 Æ 157 Use speed dialing Change Speed Dial indiv 9 9 7 92 X X Æ 110 Show call charges View call charges CDRA not for ...

Page 37: ...adjust the receiving volume for the speaker Precondition You are conducting a call optiset E entry und optiset E basic For details of the procedures refer to the operating instructions for this telephone 1 Call up the menu for telephone settings The display may show Speaker volume 5 for example and rectangles to represent the current setting 2 Use the or keys to adjust the volume to a level betwee...

Page 38: ...istin guish your telephone from others in the room Set ting procedure Æ 39 Adapting Speakerphone Mode to Room Acoustics To ensure the best possible voice transmission for your call partner while using speakerphone mode you can adjust your telephone to the acoustics of your room or office Setting procedure Æ 39 Default setting For bare empty reverberant rooms If the other party hears an echo Normal...

Page 39: ...splay unit so that you can clearly read the display optiset E entry und optiset E basic For details of the procedures refer to the operating instructions for this telephone 1 Call up the menu for telephone settings 2 Scroll to Ring volume Ring tone or Speakerphone mode and confirm your se lection 3 Check the display and adjust the setting 4 To save the setting press the OK dialog key to confirm yo...

Page 40: ...us comfort advance conference conference memory and the optiset E key module Remember to label the keys accordingly Æ 10 1 Press the Program Service key the LED lights up Scroll to Prog feature key and confirm your se lection The display shows Press repdial key or Enter the code for Prog feature key 2 Choose the key that you want to use and press it 3 From this point on simply follow the user prom...

Page 41: ...rogrammable keys on the key module do not have a presetting Store functions that you frequently use on programmable keys Using programmed keys Æ 109 Repdial key Trace call Speed dial Release call Clear Caller list Call forwarding Changeover Lock all phones Do not disturb Advisory message Ringer cutoff Boss Ringing Boss 2 Ringing US Night answer UK Night Service Forwarding trunk not for U S Send me...

Page 42: ...ler ID suppression Call wait term Waiting tone off Call waiting Toggle Connect Conference Speaker call Call key Trunk group key Retrieve line Reserve trunk Release trunk Temporary MSN Override Park a call Pickup directed Pickup group Direct station select Account code Show call charges View call charges Page Answer page ...

Page 43: ...rol Relay US Mute on off UK Microphone On Off DTMF dialing Recall key Room monitor Fax details Ringing group on Hold key Consultation Trunk key Associated dial Associated serv Tel data service UCD Log on Work on off Available on off Night answer on off Calls in queue View number of calls ...

Page 44: ... wait term Boss Ringing Boss 2 Ringing LED off Function not activated LED on Function activated Callback LED off Callback not entered LED on Callback entered US Mute on off UK Microphone On Off LED off Microphone switched on LED on Microphone switched off Fax details LED off No fax received or no message on answering machine LED on Fax received or message on answering machine View call charges LED...

Page 45: ...ED flashes slowly Party is on hold call pickup possible press key LED flickers Party is calling you answer call press key Call key Trunk key Temporary MSN LED off No call on assigned trunk LED on Active call on assigned trunk LED flashes slowly Call on assigned trunk is on hold LED flickers Call on assigned trunk call pickup possible press key Trunk group key LED off At least one trunk is free LED...

Page 46: ...g your absence Changeover on Precondition You must have configured a Person al Identification Number PIN for your telephone Æ 47 optiset E entry optiset E basic and com mercially available telephones For details of the procedures refer to the operating instructions for this telephone 1 Scroll to Changeover on and confirm your se lection or Enter the code for Changeover on 2 From this point on simp...

Page 47: ...nd con duct internal calls while your telephone is in the changeover on state When an at tempt is made to place an external call Telephone lock active appears on the display Your telephone can also be locked from a central point for example from the atten dant console Æ 171 1 Scroll to Changeover off and confirm your se lection or Enter the code for Changeover off 2 From this point on simply follo...

Page 48: ...om this point on simply follow the user prompts Enter new PIN twice Program Service 9 3 0 0 0 0 0 The PIN must consist of five digits The PIN appears in the form of asterisks and not digits If you have not yet assigned a PIN use the PIN 00000 the first time you enter it If you forget your PIN contact System Support who can reset your PIN to 00000 Your telephone can also be unlocked again from a ce...

Page 49: ...e You can also switch on the handsfree microphone to an swer an announcement via the telephone speaker speaker call Æ 82 Mute on microphone off Precondition You are conducting a call The mi crophone is switched on 1 Scroll to Mute on and confirm your selection or Press the Program Service key the LED lights up Enter the code for Mute on or Press the Mute key the LED lights up 2 The acknowledgment ...

Page 50: ...ss the Program Service key the LED lights up Enter the code for Mute off or Press the Mute key the LED goes out 2 The acknowledgment Mute off appears Program Service 5 2 Mute If you have programmed a Mute key as signing programmable keys Æ 40 the as sociated LED lights up when the micro phone is switched off At the end of the call the handset microphone switches on again automatically ...

Page 51: ...been repeated five times between intervals of one minute Entering an appointment optiset E entry optiset E basic and com mercially available telephones You can enter only a single appointment For details of the procedures refer to the operating instructions for this telephone 1 Press the Program Service key the LED lights up Scroll to Timed reminder on and confirm your selection or Enter the code ...

Page 52: ...pointment 1 Press the Program Service key the LED lights up Scroll to Timed reminder off and confirm your selection or Enter the code for Timed reminder off 2 From this point on follow the user prompts Program Service 4 6 Press the Speaker key twice or Lift the handset and replace it again Speaker ...

Page 53: ...ition Your telephone rings The display shows Answer Answering a call Ending a call Open listening Precondition You are conducting a call with the headset and you want to switch on the speaker Press the OK dialog key and conduct the call with the headset Press the Release key Release On Press the Speaker key the LED lights up Off Press the Speaker key the LED goes out Speaker Speaker ...

Page 54: ...the headset and you want to continue it using the handset not possible when using a headset adapt er Setting up a connection When you dial a number the headset is activated automatically 1 Lift the handset 2 Continue the call As soon as you lift the handset the head set and speaker if it was switched on are switched off ...

Page 55: ... seconds dual tone sequence z When you receive a call from the entrance telephone your telephone rings three times in rapid succession every four seconds three tone sequence The number or the name of the caller appears on the display A call on a trunk key makes this key flash You can conduct the call with the handset or in speakerphone mode Precondition Your telephone rings US Call from UK From st...

Page 56: ... from the handset to speakerphone mode Setting the quality in speak erphone mode Æ 38 Points to note in speakerphone mode z Lowering the receiving volume improves the quality of speakerphone operation z Your speakerphone requires a short pause to switch from the microphone to the speaker z The quality of speakerphone operation can be considerably reduced by loud ambient noises or by interference o...

Page 57: ...ce from the reflecting surfaces of walls or furni ture This is the only way to ensure optimum quality in speakerphone mode and voice clar ity z Be careful not to inadvertently cover the mi crophone and speaker with objects such as conference documents Receiving a Call in Speakerphone Mode Precondition Your telephone rings and US Call from UK From station no or name appears on the display Ending th...

Page 58: ... S only press the Speaker key and replace the handset Then release the Speaker key and continue your call in speakerphone mode In US only replace the handset Speaker Press the illuminated Speaker key the LED goes out The call is disconnected Lift the handset Continue the call Speaker The microphone and the speaker are switched off as soon as you lift the hand set ...

Page 59: ...peaker Keep in mind that it is illegal to moni tor calls without the other party s consent Precondition You are conducting a call with the handset Activating open listening Deactivating open listening Directed Call Pickup You can answer calls for other telephones from your own phone You can do this while a call is in progress Precondition You hear another telephone ring Press the Speaker key the L...

Page 60: ...own on the display 3 Scroll to the desired party and confirm your selec tion to pick up the call On an optiset E memory telephone use the cur sor keys to select this party or If you know the number of the telephone that is ringing scroll to US Enter station no UK Select extension and confirm your selection Enter the number of the telephone that is ringing to pick up the call immediately Program Se...

Page 61: ...u are engaged in a call and hear an alerting tone First option first party waits optiset E entry optiset E basic and com mercially available telephones For details of the procedures refer to the operating instructions for this telephone 1 Scroll to Call waiting and confirm your selec tion or Press the flashing key if applicable or Press the Program Service key the LED lights up Enter the code for ...

Page 62: ...de for Ret to held call or Replace the handset after you have completed your conversation Recall appears on your dis play Your telephone rings Lift the handset You can now continue your con versation with the first party Program Service 0 1 Finish your call and replace the handset Your tele phone rings 2 Lift the handset ...

Page 63: ...play and with a light if a key has been pro grammed Æ 40 that a second call is waiting Switching off the call waiting tone Switching on the call waiting tone Scroll to Waiting tone off and confirm your se lection or Enter the code for Waiting tone off 8 7 Scroll to Waiting tone on and confirm your se lection or Enter the code for Waiting tone on 8 7 ...

Page 64: ...l Preventing call waiting Allowing call waiting 1 Press the Program Service key the LED lights up 2 Scroll to Call wait trm off and confirm your se lection or Enter the code for Call wait trm off Program Service 4 9 0 1 Press the Program Service key the LED lights up 2 Scroll to Call wait term on and confirm your se lection or Enter the code for Call wait term on Program Service 4 9 0 ...

Page 65: ...be traced during the call or up to thirty seconds after they have hung up However it is es sential that you do not replace your handset during this time 1 Press the Program Service key the LED lights up 2 Scroll to Trace call and confirm your selection or Enter the code for Trace call Program Service 8 4 If the call trace feature has been set up you may continue to receive a call signal even after...

Page 66: ... signal and external callers are rerouted to a telephone assigned for this purpose system sup port The intercept position can override the do not dis turb facility after five seconds Activating do not disturb Deactivating do not disturb Scroll to DND on and confirm your selection or Enter the code for DND on 9 7 Scroll to DND off and confirm your selection or Enter the code for DND off 9 7 ...

Page 67: ...dentified by one ring signal an indication on the display and a key which has been programmed to flash such as a trunk key Activating the function Deactivating the function Scroll to Ringer cutoff on and confirm your se lection or Enter the code for Ringer cutoff on 9 8 Scroll to Ringer cutoff off and confirm your se lection or Enter the code for Ringer cutoff off 9 8 ...

Page 68: ...r example via a DTMF transmitter or an installed keypad Speaking to visitors via the entrance telephone Precondition Your telephone rings Opening the door from your telephone during a call from the entrance telephone Lift the handset within thirty seconds You are connected to the entrance telephone immediate ly or Lift the handset after more than thirty seconds Press the Internal key only necessar...

Page 69: ... LED lights up 2 Scroll to Open door and confirm your selec tion or Enter the code for Open door 3 Dial the internal number for the entrance tele phone Program Service 6 1 After pressing the bell enter the five digit code using the keypad or a DTMF transmitter De pending on how the door release feature has been programmed Æ 70 a door call signal may or may not be forwarded ...

Page 70: ...on 2 From this point on simply follow the user prompts Enter the internal number of the entrance tele phone the code and type of door release If you want the door to open without having to ring the doorbell you must choose 2 enable w o ring otherwise confirm 1 enable with ring Program Service 8 9 Default code 00000 To change the code choose 3 change password Then fol low the user prompts ...

Page 71: ...e programmed the answering ma chine s internal number on a key Æ 40 consult your service technician you can pick up the call from your answering machine Press the Program Service key the LED lights up Scroll to Door opener off and confirm your se lection or Enter the code for Door opener off Program Service 8 9 Press the illuminated key the LED goes out ...

Page 72: ...a call and the number of waiting calls exceeds a certain threshold value overload specified by the service technician the LED in the key indicates overload z LED is off No caller is waiting z LED is flashing slowly The number of calls waiting has reached the pre defined threshold value set by the ser vice technician z LED is flashing rapidly The threshold value has been exceeded overload ...

Page 73: ... dial the respec tive station number Prime Line is not active The Abbreviated dialing section contains additional simple options for establishing connections 1 Lift the handset 2 Dial an internal number Your system can also be programmed so that you must press the Internal key before dialing the internal station number Prime Line is active ...

Page 74: ... the handset is cradled When the called party answers via the speaker you can lift the handset to conduct a call or leave the handset on hook and conduct the call in speak erphone mode Æ 56 1 Lift the handset 2 Dial external code and the external number or Press the Line key Dial an external number Line Your system can also be programmed so that you only have to dial the external num ber Prime Lin...

Page 75: ...dis play This function is only available if it has been config ured by the service technician Reserving a seized trunk 1 Enter the trunk access code external code such as 801 or Press the illuminated trunk key Two messages appear on the display US Cur rently busy UK busy at the moment and Re serve trunk 2 Confirm Reserve trunk Trunk reserved appears on the display The trunk is now reserved for you...

Page 76: ...ved trunk becomes free 1 You receive a recall and Trunk is free appears on the display 2 Lift the handset You hear the CO dial tone or Press the Speaker key You hear the CO dial tone 3 Dial the external number Trunk is free Speaker ...

Page 77: ...rst have to switch to tone dialing Automatic tone dialing is not active During a connection you must first switch to tone dialing Automatic tone dialing is active You can immediately transmit DTMF signals during a connection 1 Press the Program Service key the LED lights up Scroll to 53 DTMF dialing and confirm your selection or Enter the code for DTMF dialing 3 You can use the keys 0 through 9 an...

Page 78: ... If automatic tone dialing is inactive during a call you do not have to press the Program Service key before entering the code You can activate a function simply by entering the correct code for example 56 Park a call ...

Page 79: ...ernal call You can also prevent your telephone number from being displayed This feature remains active until specifically deactivated Suppressing display of caller ID Restoring display of caller ID Scroll to Suppress call ID and confirm your se lection or Enter the code for Suppress call ID 8 6 Scroll to Restore caller ID and confirm your se lection or Enter the code for Restore caller ID 8 6 ...

Page 80: ... on the called par ty s display 1 Press the Program Service key the LED lights up Scroll to Temporary MSN and confirm your se lection or Enter the code for Temporary MSN 2 Enter the DID number you wish to use or Press the key with the stored DID number 3 Dial the external number Program Service 4 1 If you have configured a key for the Assign station number function Æ 40 the as signed LED has the s...

Page 81: ... code is not transmitted until the call is completed Precondition You are conducting an external call or you want to set up an external call and assign the charges to an account code Note During the call you do not need to enter the trunk number or extension number 1 Press the Program Service key 2 Scroll to Account code and confirm your selec tion or Enter the code for Account code 3 From this po...

Page 82: ... use the handset or the speakerphone to reply You can make a one way announcement to a group of users simultaneously by way of the speakers in their telephones Æ 146 Speaker Call 1 Press the Program Service key the LED lights up Scroll to Speaker call and confirm your selec tion or Enter the code for Speaker call 2 From this point on simply follow the user prompts Enter the internal number group s...

Page 83: ...ing party appears on the display 1 Lift the handset or Confirm Mute off on the display or Press the Mute key the LED lights up 2 Conduct your call using the handset or speaker phone Mute If handsfree answerback is enabled Æ 84 you do not need to switch on the micro phone you can answer directly If hands free answerback is disabled follow the procedure described above ...

Page 84: ...hes on automatically when you receive a speaker call If you have disabled handsfree answerback the option Mute off al ways appears on the display before you answer Enabling handsfree answerback Disabling handsfree answerback default Scroll to HF answerback on and confirm your selection or Enter the code for HF answerback on 9 6 Scroll to HF answerback off and confirm your selection or Enter the co...

Page 85: ... sult UK Enquiry you must send a signal to the trunks before dialing the service code or telephone number Precondition You have set up an external connec tion 1 Press the Program Service key the LED lights up 2 Scroll to Trunk flash and confirm your selec tion or Enter the code for Trunk flash 3 Enter the service code and or telephone number Program Service 5 1 ...

Page 86: ... port ask your service technician You can also use your system telephone as a dial ing aid for other telephones Dialing aid on the S0 bus On the PC select a destination and start dialing Dialing aid at the a b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen The speaker on your system telephone is switched on Lift the handset when the other party ...

Page 87: ... Service key the LED lights up Scroll to Associated dial and confirm your se lection or Enter the code for Associated dial 2 From this point on simply follow the user prompts Dial the internal number and then the number you want to call for example from the telephone direc tory Program Service 6 7 ...

Page 88: ...xternal calls You can call up the busy trunks on the display Calling up and releasing busy trunks 1 Press the Program Service key the LED lights up Scroll to Release trunk and confirm your selec tion or Enter the code for Release trunk 2 From this point on simply follow the user prompts Select trunk and Release On the optiset E memory phone use the cursor keys to select the individual display line...

Page 89: ...this telephone 1 Confirm US Consult UK Enquiry on the display The first party is placed on hold 2 Dial the station number of the other party making internal calls Æ 73 making external calls Æ 74 When the second party answers conduct your consultation call or Press the repdial key for the second party When the party answers conduct your consultation call 3 To rejoin the call on hold after you have ...

Page 90: ...k to both call partners toggle Æ 94 z Speak to both call partners at the same time conference Æ 96 If the party you would like to consult is busy and you have set up the disconnect function on a key Æ 40 you can press this key to return immediately to the dialing status and dial another number for a con sultation call The first party continues to be on hold ...

Page 91: ...er worksta tion for example Parking a call Precondition You are conducting a call 1 Press the Program Service key the LED lights up 2 Scroll to Park a call and confirm your selection or Enter the code for Park a call 3 From this point on simply follow the user prompts Enter the number of the park slot 0 9 and make a note of it If the park slot number you entered is not displayed it is already in u...

Page 92: ...c tion or Enter the code for Retrieve call 2 Enter the noted park slot number If the park slot number you enter is not in use you cannot retrieve the call Program Service 5 6 0 9 If a parked call is not picked up after a spe cific period of time the call is returned to the telephone from where it was parked recall US Recall UK Recalling station no or name or US Recalling UK recall ing from station...

Page 93: ...Placing a call on hold Picking up retrieving a held call Precondition You telephone must be idle 1 Press the Hold key A message appears showing which line is on hold make a note of the line number If a trunk key has been assigned the LED flashes slowly Hold Held on line 801 1 Press the Program Service key the LED lights up Scroll to Retrieve line and confirm your selec tion or Enter the code for R...

Page 94: ...es can have internal or external numbers You also have the option of disconnecting from both calls and connecting the two other parties to each other You can also initiate a conference call Press the Retrieve line key if configured Æ 40 the LED goes out 2 Enter the noted line number or 1 If a trunk key has been set up for the trunk on hold simply press the trunk key slowly flashing Retrieve line ...

Page 95: ...lephones For details of the procedures refer to the operating instructions for this telephone Switch to the party on hold Go to Toggle Connect and confirm or Press the Program Service key the LED lights up Enter the code for Toggle Connect Program Service 2 Scroll to Transfer and confirm your selection or Replace the handset not possible in the case of two parties with external numbers The call ch...

Page 96: ...onducting a call optiset E entry optiset E basic and com mercially available telephones For details of the procedures refer to the operating instructions for this telephone 1 Scroll to Start conference and confirm your se lection 2 Dial the number of the party you want to join the conference 3 When the other party answers announce that you are starting a conference Confirm the message Conference o...

Page 97: ...are still connected Ending a conference As the initiator of the conference you can bring the conference to an end and release all parties 1 Scroll to Add party and confirm your selection 2 Follow the user prompts Enter the number of the party you want to add Replace the handset Scroll to End conference and confirm your selection or Press the Program Service key the LED lights up Enter the code for...

Page 98: ...er added an ISDN cen tral office user to the conference you must re move this party from the conference separately 1 Scroll to View conf parties and confirm your selection 2 Follow the user prompts On an optiset E memory phone use the cursor keys to mark the individual lines press the End key to end display Go to Drop last conf party and confirm your selection or Press the Program Service key the ...

Page 99: ...m US Consult UK Enquiry on the display or scroll to Start transfer and confirm your se lection The other party is on hold 2 Dial the other party s number making an internal call Æ 73 making an external call Æ 74 Replace the handset or Scroll to Transfer and confirm your selection If the party you have dialed does not an swer the call within forty five seconds the call returns to you as a recall US...

Page 100: ...Consultation Extending Calls Conference 100 Screened transfer 1 Speak 2 Replace the handset or Scroll to Transfer and confirm your selection ...

Page 101: ...epted the call request you can transfer the waiting party Precondition You are conducting a call 1 Confirm US Consult UK Enquiry on the display or scroll to Start transfer and confirm your se lection The other party is on hold 2 Press the Program Service key the LED lights up Scroll to 80 Speaker call and confirm your selection or Enter the code for Speaker call 3 Dial the group station number and...

Page 102: ... recall the intercept position is called instead US Recall UK Recalling station no or name or US Recalling UK recalling from station no or name appears on the display Transferring Switching an Undialed External Trunk If authorized for example attendant console you can provide an undialed trunk to an internal user who does not have the appropriate class of service for outgoing external connection s...

Page 103: ...s up or Dial the external code or the trunk code such as 7801 3 Scroll to Transfer trunk and confirm your selec tion The undialed external trunk is transferred to the waiting party which can then set up the exter nal call independently by dialing the external num ber Scroll to Transfer trunk and confirm your selec tion The waiting party can now set up the external call independently but he must en...

Page 104: ...is stored automatically For details of the pro cedures refer to the operating instructions for this telephone 1 Press the Redial key to retrieve and automatically dial the last number called Press the key twice to retrieve and automatically dial the next to the last number called Press the key three times to retrieve and automat ically dial the third to the last number called Redial A redial numbe...

Page 105: ... or for a system speed dialing number you can use the internal telephone direc tory to dial an internal station or a system speed di aling number 1 Press the Redial key 2 Confirm Next on the display within two sec onds 3 You can retrieve any one of the last three station numbers that you dialed Follow the user prompts Redial 1 Lift the handset or Press the Speaker key 2 Confirm US Directory UK Pho...

Page 106: ...ss the digit 7 three times for R or press the digit 3 twice for E The first name beginning with the entered letter appears Enter the next letter the same way and repeat the procedure If no entry matching the entered letters is found you hear a short beep Press the 0 key to enter a space Press the 1 key to automatically display the first entry in the phone book The and keys have no function or opti...

Page 107: ... entry name You can also use the following keys on the alpha numeric keypad of the optiset E memory phone ENB Dial the entered number Æ 118 Press Enter to dial the entered number Retrieve entries for the highlighted name Æ 118 Call up the menu to display special functions all entries internal stations system speed dialing Close the telephone directory Cursor down move the highlighting down one lin...

Page 108: ...the Repdial key to dial the station number 2 When the other party answers lift the handset or use the speakerphone Repdial key If internal numbers are stored on keys you can also press the Repdial key when illumi nated Although the internal party you want to call is busy the call request is indi cated after a timeout call waiting The LED on the Repdial key indicates dif ferent operating states Æ 4...

Page 109: ... functions on key Æ 40 1 Press the function key to initiate activate the function the LED may light up Æ 44 or Press the illuminated function key to deactivate the function the LED goes out or Press the flashing function key trunk key call key repdial key with internal number answer or pick up the call from hold 2 From this point on follow the user prompts ...

Page 110: ... through 999 OfficeCom OfficePro Station Speed Dialing You can store on your telephone the ten numbers which you use the most and dial them using your own station speed dial numbers 0 through 9 Using Speed Dialing Precondition A telephone number has been stored under a speed dialing number station or system 1 Press the Program Service key the LED lights up Confirm Use speed dialing on the display ...

Page 111: ...l pause between two numbers with the Redial key When you press the key the subsequent digits are transmitted as DTMF signals Any telephone user can store external numbers on programmable keys Æ 40 or using station speed dialing thus assigning them to memory locations After all memory locations are full the message US Memory is full UK Storage space is full appears when you try to save a number Tel...

Page 112: ...ch for these names and keywords The individual entries can be retrieved and stored telephone numbers dialed simply by pressing a key You can even use your electronic notebook during a call You can operate the electronic notebook via spe cial function keys Æ 113 and the alphanumeric keyboard Æ 16 Enter digits using the keypad The first five lines of the display provide informa tion about the entrie...

Page 113: ...ge existing entries Retrieve entries Call up the menu to display special ENB functions Close the ENB and save new or changed entries Dial the entered number Delete the name and its associated entries Enter a special character from the upper row of keys Alternate key Press Return or Enter to select or mark a new line or the next line and dial the entered number A D L B F K G H E J C I EDIT CARD MEN...

Page 114: ...e cursor up one line on the dis play the cursor appears as an underline or a black square at the beginning of the line Cursor left Move the cursor to the left on the dis play the cursor appears as an underline Cursor right Move the cursor to the right on the display the cursor appears as an underline Delete the last character entered Shift key for uppercase and lowercase letters ...

Page 115: ...to the left of the cursor under line Press Enter at the end of each line the cursor underline moves to the start of the next line Check line six on the display To save your entries press the End key If you do not press the key the entries are saved automati cally after ten minutes EDIT MENU A D L B F K G H E J C I END If you did not enter a name or keyword at least one letter on the first line of ...

Page 116: ...appear on the right in line six Press the Edit key and check the display Change the entries You can use the keys to move the cursor underline on the display You can use the key to delete the last char acter entered or the character located to the left of the cursor underline To save your entries press the End key If you do not press the key the entries are saved automati cally after ten minutes A ...

Page 117: ...oon as you move the cursor Use the key to delete search letters When there are no more search letters the ENB closes and you can enter new search letters If the name or keyword you entered is not found you can use to make a new entry based on the search letters that you entered Search display Enter the name at least one let ter Up to five names or keywords are displayed The cursor is positioned at...

Page 118: ...al the phone num ber stored under the highlighted name or A D L B F K G H E J C I DIAL Search for or enter a name Press the CARD key to display the entries stored under the highlighted name on the screen A D L B F K G H E J C I CARD To end the procedure and close the ENB press the END key The ENB closes automatically after twenty seconds if you do not press a key END ...

Page 119: ...tion You have searched for and marked the required name or you call up the relevant en tries on the display Æ 118 Press to cancel the deletion procedure Deleting all entries Press the DELETE key this highlights the begin ning of each line Press Enter to delete the entire entry DEL END Press the MENU key to display the ENB main menu Using the cursor keys select Delete all entries Press Enter check ...

Page 120: ... the data in the ENB can be deleted at once z Transfer data from PC You can transfer data from a PC to your ENB using special soft ware This function starts the data transfer A spe cial data transfer program PC opti is available for this purpose z Transfer data to PC You can transfer your entries in the ENB to a PC for further process ing This function starts the data transfer A spe cial data tran...

Page 121: ...ucted another call You can store up to two callbacks five in Release 2 2 and later you can display stored callbacks be fore they are executed and if desired delete them before they are executed You can also send a callback request in the form of a message Æ 126 Automatic callback is repeated until the call is con nected or the callback request is canceled A tele phone can initiate up to two callba...

Page 122: ...llback Your telephone rings Callback station number or name appears on the display 1 Scroll to Callback and confirm your selection or Enter the code for Callback 2 Callback set appears on the display 5 8 Callback set 1 Lift the handset or Press the Speaker key to initiate handsfree opera tion 2 The party you want to reach is called Speaker ...

Page 123: ...ng Canceling Stored Callbacks You would like to know which callback requests are still pending or you wish to delete a callback re quest 1 Scroll to View callbacks and confirm your se lection or Enter the code for View callbacks 5 8 ...

Page 124: ...internal station The call waiting feature can be prevented service technician Æ 64 Precondition You have dialed an internal station number and hear the busy tone 1 Wait approx 5 seconds until Camp on appears on the display or the busy tone is followed by the ring tone The party you have dialed can then respond Æ 61 Camp on ...

Page 125: ...station number or name appears on the display of the overridden telephone and a dual tone sounds every two sec onds Precondition You have dialed an internal number and hear a busy signal Silent Monitor U S Only If authorized you can switch into a call already in progress at an internal station and listen in unno ticed 1 Scroll to Override and confirm your selection or Enter the code for Override 6...

Page 126: ... transmitted messages at any time Message text numbers with the associated pre defined message texts System administration can change these texts Sending a message 0 Please callback 1 Someone is waiting 2 Appointment 3 Urgent call 4 Do not disturb 5 Fax waiting 6 Dictation please 7 Please come see me 8 Please make copies 9 Ready to depart 1 Scroll to Send message and confirm your se lection or Ent...

Page 127: ... for simply type the re quired message or scroll to Enter message text and confirm your selection 1 Scroll to View sent message and confirm your selection or Enter the code for View sent message 2 From this point on simply follow the user prompts 6 8 1 Messages received appears on the display 2 Confirm US View messages UK Display Messag es on the display 3 From this point on simply follow the user...

Page 128: ... another party calls you the message ap pears on the caller s display Advisory message numbers with predefined mes sage texts System administration can change these texts If you have programmed the Mailbox key Æ 40 the associated LED lights up when a message has arrived for you also when messages have arrived in connected voicemail systems 0 Will return at 1 On vacation until 2 I am out until 3 Ou...

Page 129: ...r prompts Enter the number of the advisory message that you want to use 0 9 with extra digits as neces sary 6 9 If you have an optiset E memory tele phone you can write your own advisory messages on the alphanumeric keyboard each display line is twenty four characters long Scroll to Enter message text and confirm your selection Scroll to Advisory msg off and confirm your selection or Enter the cod...

Page 130: ...signed a time stamp The display starts with the most recent non retrieved call re quest The number of calls is displayed if there are several calls from the same caller If you have assigned the Caller list function to a programmable key Æ 40 the key will light up as soon as a call request is saved During a call you can choose to store the other par ty s station number in your caller list in prepar...

Page 131: ...ller list when a connection is finally set up 1 Scroll to Caller list and confirm your selection or Enter the code for Caller list 8 2 2 optiset E standard advance plus comfort ad vance conference conference Confirm display Next or optiset E memory Use the cursor keys optiset E standard advance plus comfort ad vance conference conference Scroll to Call and confirm your selection or optiset E memor...

Page 132: ...ller optiset E standard advance plus comfort ad vance conference conference Scroll to Time date sent and confirm your se lection or optiset E memory Scroll to Add l information and confirm your se lection Press the Card key CARD Scroll to Delete and confirm your selection or optiset E memory Press the Delete key DEL ...

Page 133: ...if necessary Ending retrieval Scroll to Save number and confirm your selec tion or Press the Program Service key the LED lights up Enter the code for Save number Program Service 8 2 Release 2 2 and later If Save number is not displayed all incoming external calls are stored automatically Scroll to US Exit UK End and confirm your se lection or optiset E memory Press the End key END ...

Page 134: ...operating procedures differ according to the type of radio paging equipment connected ask your service technician whether it is simple or en hanced paging equipment Simple Paging Equipment Paging To be paged you must have activated a call ringing group Æ 145 call forwarding Æ 137 or call redi rection service technician to the internal station number of your paging equipment A call request will the...

Page 135: ...point on simply follow the user prompts Enter the station number of the person you are contacting and mode 1 Display informa tion or 2 Text Program Service 4 5 1 Press the Program Service key the LED lights up only on a system telephone with display Scroll to Answer page and confirm your selec tion only on a System telephone with display or Enter the code for Answer page 2 Enter the station number...

Page 136: ...fax or answering machine is connected to your Hicom 150 E Office and you have assigned the Fax details function to a programmable key Æ 40 the key lights up when a fax or a message has been received Deactivating indication Press the illuminated Fax details key the LED goes out Faxdetails ...

Page 137: ...vating call forwarding 1 Scroll to Forwarding on and confirm your selec tion or Enter the code for Forwarding on or Enter the code for 11 all calls internal and external calls are forwarded or Enter the code for 12 external calls only ex ternal calls are forwarded or Enter the code for 13 internal calls only in ternal calls are forwarded 2 From this point on simply follow the user prompts Enter th...

Page 138: ...on Enter the external code such as 0 9 or trunk key external station number Call keys have no auxiliary function when the external destination is being pro grammed If DTMF dialing is activated calls can be forwarded to it also System Support Des tinations fax 870 DID 871 fax DID 872 If call forwarding is activated during an on going call and a second call is already being indicated call waiting in...

Page 139: ...or 100 system telephone when it has been configured by your service technician In a multi device connection only the assigned multiple subscriber number MSN is forwarded You can choose from three types of transfer z Forward calls immediately 1 immediate z Forward calls only after a certain period of time 2 on no answer z Forward calls only if busy 3 on busy Activating trunk FWD 1 Scroll to Trunk F...

Page 140: ...n in the public network You can forward the multiple subscriber number MSN or DID number assigned to you For exam ple you can forward your phone line to your home phone after business hours You can choose one of three forwarding methods z Forward calls immediately 1 immediate z Forward calls after a specific timeout 2 on no answer z Forward calls only if the line is busy 3 on busy 1 Scroll to Trun...

Page 141: ...n 2 From this point on simply follow the user prompts Enter the forwarding method your own DID number and the destination number without the external code 6 4 1 Scroll to Trunk FWD off and confirm your selec tion or Enter the code for Trunk FWD off 2 From this point on simply follow the user prompts Enter the forwarding method and your own DID number 6 4 ...

Page 142: ...nician stan dard night answer service or by you temporary night answer service Activating night answer 1 Scroll to Night answer on and confirm your se lection or Enter the code for Night answer on 2 From this point on simply follow the user prompts Enter the internal station number temporary night answer service Enter or confirm default standard night answer service Night stn or US Night answer UK...

Page 143: ...rding 143 Deactivating night answer Scroll to Night answer off and confirm your se lection or Enter the code for Night answer off The night answer message is removed from the displays of all system telephones 4 4 ...

Page 144: ...he service technician on your telephone You can do this even when a call is in progress Precondition Your telephone belongs to a call pickup group Your telephone rings briefly alerting tone 1 Press the Program Service key the LED lights up 2 Scroll to Pickup group and confirm your selec tion or Enter the code for Pickup group Program Service 5 7 ...

Page 145: ...r call ringing group Removing all telephones in call ringing group 1 Press the Program Service key the LED lights up Scroll to Ringing group on and confirm your se lection or Enter the code for Ringing group on 2 From this point on simply follow the user prompts Enter internal station numbers Program Service 8 1 Scroll to Ringing group off and confirm your se lection or Enter the code for 81 Ringi...

Page 146: ...ched to the first telephone to become avail able in the hunt group A group of users can also be combined to form a group call group This means that in addition to their individual station numbers these users have a common number for group call This can be useful when issuing simultaneous announcements to several users for example Æ 82 Incoming calls are signaled simultaneously at all telephones in...

Page 147: ...up call temporari ly Leaving the hunt group Joining the hunt group Scroll to Leave hunt group and confirm your se lection or Enter the code for Leave hunt group 8 5 Scroll to Join hunt group and confirm your se lection or Enter the code for Join hunt group 8 5 ...

Page 148: ...o has had the long est period without a call The team members may also be working at sepa rate locations for example at the company and at home The teams call distribution groups and team members agents are defined by the service tech nician If you are a member of a call distribution group you may want to program the relevant keys for using the various special group functions Æ 40 ...

Page 149: ...ith the system at the beginning and end of your duty period Logging on 1 Press the Program Service key the LED lights up Scroll to UCD and confirm your selection Confirm Log on or Enter the code for Log on 2 Enter your PIN Agent set by the service techni cian Program Service 4 0 1 ...

Page 150: ...up Features 150 Logging off Press the Program Service key the LED lights up Scroll to UCD and confirm your selection Scroll to Log off and confirm your selection or Enter the code for Log off Program Service 4 0 1 ...

Page 151: ...ing your working hours you can log off and on with the system temporarily such as for breaks Logging on 1 Press the Program Service key the LED lights up Scroll to UCD and confirm your selection Scroll to Available and confirm your selection or Enter the code for Available Program Service 4 0 2 ...

Page 152: ...res 152 Logging off 1 Press the Program Service key the LED lights up Scroll to UCD and confirm your selection Scroll to Not available and confirm your selec tion or Enter the code for Not available Program Service 4 0 2 ...

Page 153: ... a certain amount of work time for the last call This may be a fixed amount of time or a variable amount which you can specify yourself Requesting work time Press the Program Service key the LED lights up Scroll to UCD and confirm your selection Scroll to Work on and confirm your selection or Enter the code for Work on Program Service 4 0 3 ...

Page 154: ...Features 154 Logging back on Press the Program Service key the LED lights up Scroll to UCD and confirm your selection Scroll to Work off and confirm your selection or Enter the code for Work off Program Service 4 0 3 ...

Page 155: ...ed by the sys tem night answer service All incoming calls are forwarded to a special call distribution destination Activating a night destination Press the Program Service key the LED lights up Scroll to UCD and confirm your selection Scroll to UCD night on and confirm your selec tion or Enter the code for UCD night on Program Service 4 0 4 ...

Page 156: ...activating the night destination Press the Program Service key the LED lights up Scroll to UCD and confirm your selection Scroll to UCD night off and confirm your selec tion or Enter the code for UCD night off Program Service 4 0 4 ...

Page 157: ...lls You can call up the number of waiting calls for the team Press the Program Service key the LED lights up Scroll to UCD and confirm your selection Scroll to Calls in queue and confirm your selec tion or Enter the code for Calls in queue Program Service 4 0 5 ...

Page 158: ...ephone with the same functions as on the primary executive tele phone The secondary telephone can be situated in a conference room or on a coffee table for exam ple The features and functions needed for executive secretary groups are primarily the following z Direct station selection keys Æ 159 z Call transfer Æ 99 z Park calls Æ 91 z Send message texts Æ 126 z Assign keys Æ 40 z Speaker call Æ 82...

Page 159: ...selection Using a direct station selection key to transfer an existing call Press the direct station selection key the station number is dialed Name When a member of the group is engaged in a call the corresponding direct station selection key on your telephone is illumi nated You can still use the direct station selection key to call that member 1 Press the direct station selection key if necessa...

Page 160: ...ive is heard only in the secretary s office You can activate audible signaling so that calls are also signaled on the executive telephone and on a second telephone assigned to it Activating Boss Ringing Deactivating Boss Ringing 1 Lift the handset 2 Press the flashing direct station selection key or flashing trunk key for the executive Press the Boss Ringing key the LED lights up Boss Ringing Pres...

Page 161: ...led if they are activated z Forwarding on z Advisory msg on z Ringing group on z Leave hunt group z Suppress call ID z Waiting tone off z DND on z Ringer cutoff on z Messages received z View callbacks Release 2 2 and later Press the Program Service key the LED lights up Scroll to Reset services and confirm your se lection or Enter the code for Reset services Program Service 0 ...

Page 162: ...ough direct ly You can deactivate the feature by replacing the handset or by pressing the Program Service key Activating the telephone to be monitored 1 Press the Program Service key the LED lights up Scroll to Room monitor and confirm your selec tion or Enter the code for Room monitor 2 You can either leave the telephone in speaker phone mode or lift the handset and leave it direct ed towards the...

Page 163: ...nal key only necessary if automatic trunk seizure is active 2 Dial the internal station number of the telephone in the room that you want to monitor 3 Lift the handset the LED on the Speaker key goes out Alternatively leave the telephone in speaker phone mode Internal ...

Page 164: ... four relays actuators which can be used to activate and deac tivate various devices such as a door opener The relays can each be accessed selectively De pending on how they are programmed you can switch the relays on and off or switch them on and have them switched off automatically after a set time Precondition System administration has installed at least one relay Press the Program Service key ...

Page 165: ...or Control Relay On 2 From this point on simply follow the user prompts Dial codes 1 to 4 for relays 1 to 4 Program Service 9 0 1 Press the Program Service key the LED lights up Scroll to Control Relay Off and confirm your se lection or Enter the code for Control Relay Off 2 From this point on simply follow the user prompts Dial codes 1 to 4 for relays 1 to 4 Program Service 9 0 ...

Page 166: ...and later You can retrieve and display the call charges that have been incurred on your telephone for a period of time as defined by System Support or system administration Release 2 2 and later The connection charges for the last chargeable call conducted are displayed first Five seconds later the total accumulated con nection charges appear If a call is transferred the charges are as signed to t...

Page 167: ...l charges were retrieved the LED is lit up The chargeable calls and the related details such as the internal and external station numbers length of call time and charges can also be out put on a printer ask the service technician 1 Press the illuminated View call charges key 2 From this point on simply follow the user prompts On the optiset E memory use the cursor keys to select the individual lin...

Page 168: ... exceeded during an ongoing external external call a message to that effect appears on the display Time exceeded and Clear Error Message 1 The trunks affected can be called up on the display and if necessary you can release those trunks Confirm Clear Error Message 2 From this point on simply follow the user prompts On the optiset E memory use the cursor keys to select the individual lines Time exc...

Page 169: ...public network code 64 64 Æ 139 z Changeover on off code 66 66 Æ 46 z Send message text code 68 68 Æ 126 z Advisory message code 69 69 Æ 128 z Call ringing group on off code 81 81 Æ 145 z Hunt group code 85 85 Æ 146 z Suppress caller ID code 86 86 Æ 79 z Waiting tone code 87 87 Æ 63 z Door release on off code 89 89 Æ 70 z Relay code 90 90 Æ 164 z Do not disturb code 97 97 Æ 66 z Display charges or...

Page 170: ...sociated serv and confirm your se lection or Enter the code for Associated serv 2 From this point on simply follow the user prompts Enter the internal station number and code such as 97 to activate do not disturb or 97 to deacti vate do not disturb or enter the procedure Program Service 8 3 ...

Page 171: ...n the user defined password you can use this function to unlock the telephone 1 Press the Program Service key the LED lights up Check the display Select Lock all phones and confirm this or enter the offered number or Enter the code 2 From this point on simply follow the user prompts Enter the station number and activate deactivate COS changeover with Telephone locked or Telephone unlocked appears ...

Page 172: ... name and key assignments are retained Precondition Your system telephone is the MASTER it is the first telephone on the connec tion All equipment that is plugged into the tele phone must be taken with it No other replace ment procedure has been initiated Logging the telephone off Logging the telephone on at the relocation destination 1 Enter the code for Stn relocate 2 Pull the telephone plug fro...

Page 173: ...vice and confirm your se lection or Enter the code for 42 Tel data service 3 Depending on the configuration you have to make your entries in one of two ways ask the service technician 1 Block mode Conclude your entries with or confirm En try complete with the OK key 2 Online mode Always enter before entering the code 0 9 The connected computer processes your inputs directly When entering your data...

Page 174: ...ogging on You can then log on your CMI units during the next ap proximately ten minutes 1 Press the Program Service key the LED lights up Scroll to Log on CMI unit and confirm your se lection or Enter the code for Log on CMI unit 2 From this point on simply follow the user prompts Enter the code this can be defined by System Support Program Service 9 4 2 ...

Page 175: ...one 0 Æ 161 z Call forwarding code 1 1 Æ 137 z Open door code 61 Æ 68 z Changeover on off code 66 66 Æ 46 Save PIN code 93 Æ 47 z Send message text predefined texts only code 68 68 Æ 126 z Leave advisory message code 69 69 Æ 128 z Make calls with speed dialing code 7 Æ 110 z Call ringing group on off code 81 81 Æ 145 z Associated service code 83 Æ 169 z Hunt group code 85 85 Æ 146 z Suppress calle...

Page 176: ...tone if necessary switch the telephone to tone dialing then enter the internal station number that has been assigned to you and the associated PIN 3 Press the key and wait for the dial tone only nec essary if this is programmed in the system other wise simply wait for the dial tone 4 Enter the code for the required function make oth er inputs as necessary refer also to the Operating Instructions f...

Page 177: ...e one function at a time or set up one outgoing connec tion The connection is immediately released af ter successful activation of a function In the case of an external external call the connection is released as soon as either of the parties ends the call ...

Page 178: ...mes in rapid succes sion every four seconds triple tone se quence z If you receive a second call or a call from an other member of your group call pickup group you hear a brief alerting tone bleep tone Date and Time Indication The date and time are shown on the display when the telephone is in the idle state Depending on your system configuration the changeover be tween standard time and daylight ...

Page 179: ...when a signal is detected and the specified mes sage appears on your display Hotline Automatic Connection Setup Hotline immediate System Support can configure your telephone so that a connection to a definable internal or external destination is automatically set up immediately after you lift the handset Hotline after timeout time dependent hotline System Support can also configure your telephone ...

Page 180: ... internal calls and use the system speed dialing numbers 2 incoming only The telephone can receive calls from the pub lic network and use the system speed dialing numbers 3 access according to Allowed lists The telephone numbers which can be dialed on the public network are restricted to the numbers in an allowed list 4 access according to Denied lists All telephone numbers except those entered in...

Page 181: ...7 requesting work time 153 automatic connection setup 179 B baby phone 162 boss ringing 160 C call parking 91 picking up from an answ machine 71 pickup 144 pickup directed 59 placing on hold 93 retrieving from park 92 retrieving held 93 transfer after announcement 101 transferring 99 call attempt 130 call charge display 166 call forwarding MSN trunk forwarding 140 call forwarding off 138 call forw...

Page 182: ...E electronic notebook ENB 112 ENB available storage 120 data transfer 120 deleting all entries 119 deleting names 119 dialing a station number 117 displaying additional information 117 entering additional information 115 entering names 115 entering numbers 115 function keys special 16 113 main menu 120 modifying additional information 116 modifying names 116 modifying numbers 116 searching for dis...

Page 183: ...calls 73 making calls with a headset 53 making external calls 74 making internal calls 73 making trunk calls 74 menus 24 message 126 deleting 127 receiving 127 sending 126 microphone for speakerphone mode 15 16 MSN trunk forwarding 140 music on hold 179 N night answer 142 notebook electronic ENB 112 number of waiting calls 72 number redial via caller list 133 number redial via caller list 130 O on...

Page 184: ...your the telephone 37 silent monitor 125 simple paging equipment 134 speaker 14 15 16 speaker call 82 speakerphone mode 56 speed dialing station 110 system 110 station COS changeover 46 station number assigning 80 station number label 10 suffix dialing 77 switching audible signaling 160 symbols 11 system features 161 system telephones 9 system wide cancellation 161 T team features 144 telephone da...

Page 185: ...Index 185 trunk transferring 102 U UCD 148 undialed trunk 102 user prompting 22 24 W waiting calls 72 work time 153 ...

Page 186: ...te the equipment This equipment does not exceed Class B limits per radio noise emissions for digital apparatus set out in the Radio Interference Regulation of the Canadian Department of Communications Operation in a residential area may cause unacceptable interference to radio and TV reception requiring the owner or operator to take whatever steps are necessary to correct the interference Cet équi...

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