20
en
A fault, what to do?
Attention!
Repairs must only be carried out by an authorised technician. Improper repairs can lead to risk
of serious injury to the user.
If your appliance does not operate as required, it is often due to a very minor problem. Please check whether
you can remedy the fault yourself by using the following guidelines. You will save yourself the costs of an un-
necessary visit by customer service personnel.
Fault
Cause
Solution
Who
The appliance does
not start (heat), no
water flows.
The fuse in the house electri-
cal installation has tripped/
blown.
Check the fuse in the house electrical
installation.
Customer
Power failure or initial
start-up.
Starts rinsing:
Open the warm water tap and allow
water to flow for at least 30 seconds
(flow-rate at least 2 litres per minute).
Only then (for safety reasons) will the
appliance begin to heat.
Should the appliance not start because
of a reduced flow-rate, remove the
perlator, shower head or similar before
start and repeat the process.
Customer
The air sensor in the appli-
ance detects air in the water
and momentarily switches
the heating element off.
The desired water
temperature leav-
ing the tap is no
longer reached.
The supply temperature has
reduced.
Reduce the water flow on the taps
until the desired water temperature is
reached.
Customer
Water flow-rate is
too low.
The filter in either the water
tap or the showerhead is
clogged.
Remove the filter and either
clean it or descale it.
Customer
The filter in the corner regu-
lating valve is clogged.
Remove, clean and reinstall the filter.
Circulate water through the appliance.
If necessary, repeat this procedure until
the filter is free of particles.
Servicing
expert
The water is not
sufficiently warm.
The appliance‘s automatic
circuit breaker has been
tripped.
Get the appliance’s automatic cir-
cuit breaker checked by an electri-
cian. Check the permissible supply
temperature.
Servicing
expert
Water flow-rate is too high
and/or the cold water supply
temperature is too low.
Use the angle valve to regulate the
flow-rate.
Check the flow-rate limiter or replace
it with a smaller one.
Servicing
expert
If the fault could not be eliminated, please call customer service.
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