
Diagnostics and maintenance
6.5 Processing status of e-mails (CP 1543SP-1)
CP 154xSP-1
96
Operating Instructions, 12/2019, C79000-G8976-C426-05
Status Meaning
84xx
Other error message from the e-mail server
Apart from the leading "8", the message corresponds to the three-digit error number of the
SMTP protocol.
8500
Syntax error: Command unknown.
This also includes the error of having a command chain that is too long. The cause may be
that the e-mail server does not support the LOGIN authentication method.
Try sending e-mails without authentication (no user name).
8501
Syntax error. Check the following configuration data:
Alarm configuration > E-mail data (Content):
•
Recipient address ("To" or "Cc").
8502
Syntax error. Check the following configuration data:
Alarm configuration > E-mail data (Content):
•
Email address (sender)
8535
SMTP authentication incomplete. Check the "User name" and "Password" parameters in
the CP configuration.
8550
SMTP server cannot be reached. You have no access rights. Check the following configu-
ration data:
•
CP configuration > E-mail configuration:
–
User name
–
Password
–
Email address (sender)
•
Alarm configuration > E-mail data (Content):
–
Recipient address ("To" or "Cc").
8554
Transfer failed
85xx
Other error message from the e-mail server
Apart from the leading "8", the message corresponds to the three-digit error number of the
SMTP protocol.