25
2.
The LED. Return the
Eventspot 1900 mkII
to your Showtec dealer.
3.
If all of the above appears to be O.K., switch the unit on again.
4.
If you are unable to determine the cause of the problem, do not open the Eventspot 1900 mkII, as
this may damage the unit and the warranty will become void.
5.
Return the device to your Showtec dealer.
No Response to DMX
Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card
malfunction.
1.
Check the DMX setting. Make sure that DMX addresses are correct.
2.
Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical
power. Try your DMX control again.
3.
Determine whether the controller or light effect is at fault. Does the controller operate properly
with other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the
light effect to a qualified technician.
See the table below for more problem solving.
Problem
Probable cause(s)
Remedy
One or more
fixtures are
completely dead.
No power to the fixture
• Check that power is switched on
and the battery is charged (red LED
in
power on/off (1)
button should
light continuously).
Fixtures reset
correctly, but all
respond
erratically or not
at all to the
controller.
The controller is not connected.
• Connect controller.
3-pin XLR Out of the controller
does not match XLR Out of the first
fixture on the link (i.e. signal is
reversed).
• Install a phase reversing cable
between the controller and the first
fixture on the link.
Fixtures reset
correctly, but
some respond
erratically or not
at all to the
controller.
Poor data quality
• Check data quality. If much lower
than 100 percent, the problem may
be a bad data link connection, poor
quality or broken cables, missing
termination plug, or a defective
fixture disturbing the link.
Bad data link connection
• Inspect connections and cables.
Correct poor connections. Repair or
replace damaged cables.
Data link not terminated with 120
Ohm termination plug.
• Insert termination plug in output jack
of the last fixture on the link.
Incorrect addressing of the fixtures. • Check address setting.
One of the fixtures is defective and
disturbs data transmission on the
link.
• Bypass one fixture at a time until
normal operation is regained: unplug
both connectors and connect them
directly together.
• Have the defective fixture serviced
by a qualified technician.
3-pin XLR Out on the fixtures does
not match (pins 2 and 3 reversed).
• Install a phase-reversing cable
between the fixtures or swap pin 2
and 3 in the fixture that behaves
erratically.
No light
Fixture is too hot.
• Allow fixture to cool.
• Make sure air vents at control panel
and front lens are not blocked.
• Turn up the air conditioning.
LEDs damaged
• Disconnect fixture and return to your
dealer.
