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Answering
Machine Hookup
Using the Hookup
If you have connected an answering machine to your fax as described in "Con-
nections" in Chapter 1, you can receive both voice messages and fax transmis-
sions on the same line while you are out. To use the hook-up, change your
answering machine’s outgoing message and then activate the hookup before
you go out as described on the following page.
Note: If you are using distinctive ringing with an answering machine, do not
follow the instructions in this chapter. (Note that when distinctive ringing is
used, the answering machine must be connected to a separate wall jack, not to
your fax.)
Changing the outgoing message
The outgoing message (OGM) of your answering machine should be changed to
inform callers who want to send a fax to press their Start key. For example, your
message might go as follows:
"Hello. You’ve reached the ABC company. No one is available to take your call
right now. Please leave a message after the beep or press your facsimile Start
key to send a fax. Thank you for calling."
Comments:
•
Try to keep the length of the message under 10 seconds. If it is too long, you
may have difficulty receiving faxes sent by automatic dialing.
•
We recommend that you leave a pause of about four seconds at the beginning
of the message. This will make it easier for your fax machine to detect fax
tones.
•
Your callers can even leave a voice message and send a fax message on the
same call. Modify your outgoing message to explain that they can first leave
a voice message, and then press their Start key to send a fax.
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