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Troubleshooting
Problems and Solutions
Note: For problems with an answering machine hookup, see "If you have por-
blems" in Chapter 7, "Answering Machine Hookup".
Problem
Check and remedy
Nothing appears in the dis-
play.
•
Make sure the power cord is properly plugged
into a power outlet.
•
Connect another electrical appliance to the
outlet to see if it has power.
The fax does not respond
when you press any of its
keys.
•
If a beep sound is not made when you press the
keys, unplug the power cord and then plug it
back in several seconds later.
Dialing is not possible.
•
Make sure the power cord is properly plugged
into a power outlet.
•
Make sure that the telephone line is properly
connected to both the TEL. LINE jack and the
wall jack.
•
Make sure that the fax is set to the correct
dialing mode for your telephone line. See Option
Setting 8 in Chapter 9.
The power is on, but no
transmission takes place.
•
Make sure that the receiving machine has fax
paper.
•
Make sure that the telephone line cord is
plugged into the "TEL. LINE" jack, and not the
"TEL. SET" jack.
•
If the receiving machine is in manual mode with
no attendant, reception will not be possible.
•
If the receiving machine is not a Sharp model,
make sure it is G3 compatible.
•
Check the display for error messages.
•
Pick up the handset and check for a dial tone.
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