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The printing paper does not come
out.

••

The printing paper may be jammed. See "Clearing Jammed
Printing Paper" in this chapter.

••

Make sure that the printing paper is properly loaded in your
machine.

••

Make sure the power is on.

The printing paper comes out blank
when you try to receive a document.

••

Make sure that the document is loaded properly in the
feeder of the transmitting machine. Make a copy to confirm
the printing ability of your machine.

The received document is faint.

••

Ask the other party to send higher contrast documents. If the
contrast is still too low, your fax may have a problem. Make
a copy to check it.

••

The toner cartridge may need replacement.

Received images are distorted.

••

Noise on the telephone line may cause distortion. Have the
other party try sending the document again.

••

If the other fax machine also has ECM, make sure this
feature is enabled in both faxes (see Option Setting 7 in
Chapter 5).

••

Make a copy of another document on your fax. If the copy is
also distorted, your fax may have a problem. If the problem
persists, call for service.

••

The photoconductor drum may be damaged. Try a new
drum cartridge.

Dots appear at regular intervals on
received documents and copies.

••

The photoconductor drum may be damaged. Replace the
drum cartridge.

No confidential transmission or
relay broadcast occurs.

••

Check the message in the display. See the next section,
"Display Messages".

Bell Tinkle
(New Zealand)

••

The operation of this equipment on the same line as the
telephone or other equipment with audible warning devices
or automatic ring detectors will give rise to bell tinkle or noise
and may cause false tripping of the ring detector. Should
such a problem occur, contact your authorised Sharp
Service Centre for information.

PROBLEMS AND SOLUTIONS

8-2

TROUBLESHOOTING

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Summary of Contents for FO-5600

Page 1: ...SIMILE MODEL FO 5600 1 INSTALLATION 2 INITIAL SETTINGS 3 BASIC OPERATIONS 4 SPECIAL FUNCTIONS 5 OPTIONAL SETTINGS 6 PRINTING OUT REPORTS AND LISTS 7 MAINTENANCE 8 TROUBLESHOOTING SPECIFICATIONS QUICK REFERENCE GUIDE INDEX ...

Page 2: ...This facsimile machine is not designed for use on a line which has call waiting call forwarding or certain other special services offered by your telephone company If you attempt to use the fax machine on a telephone line using any of these services you may experience errors during transmission and reception of facsimile messages This facsimile machine is not compatible with digital telephone syst...

Page 3: ...Zealand installing or modifying telephone lines should be done in accordance with Telecom wiring practices Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone in the vicinity of a gas leak Do not install or use the machine near water or when you are wet Take care not to spill any liquids on...

Page 4: ...hat interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver...

Page 5: ... with all of Telecom s network services This equipment is not capable under all operating conditions of correct operation at the higher speeds for which it is designed Telecom will accept no responsibility should difficulties arise in such circumstances This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service To avoid telephone charges for local calls be sure...

Page 6: ... 2 8 Volume Adjustment 2 12 3 BASIC OPERATIONS 3 1 Sending Documents 3 1 Receiving Documents 3 14 Making Copies 3 17 4 SPECIAL FUNCTIONS 4 1 Broadcasting 4 1 Confidential Operations 4 3 Relay Request 4 7 Polling 4 12 Timer Operations 4 17 Batch Transmission 4 23 Entering and Using Programs 4 25 Department Control 4 33 Anti Junk Fax 4 35 Duplex Scanning 4 36 Print Hold 4 37 5 OPTIONAL SETTINGS 5 1 ...

Page 7: ...vi ...

Page 8: ...in a ventilated room The fax must be installed on a level surface Keep the fax away from air conditioners heaters direct sunlight and dust If your area experiences a high incidence of lightning or power surges we recom mend that you install surge protectors for the power and telephone lines Surge pro tectors can be purchased at most telephone specialty stores If the fax is moved from a cold to a w...

Page 9: ... the printer cover become very hot during printing Be careful not to touch them If you are installing the cartridges for the first time go to Step 4 2 If you are replacing the cartridges grasp the handle on the toner cartridge and pull the toner cartridge out of the compartment If you are only replacing the drum car tridge place the toner cartridge on a piece of paper on a horizontal surface If yo...

Page 10: ...cing the toner car tridge go to Step 7 6 Remove the new toner cartridge from its packaging and shake several times as shown This ensures that the toner is well dis tributed inside the cartridge Left L R1 Right 7 Hold the handle of the toner cartridge so that the 2 marked on the cartridge is to the right and insert the cartridge into the compartment so that the two knobs on each side of the cartrid...

Page 11: ... provided with your fax is capable of printing approximately 3700 pages if A4 size paper is used and 4 of each page is covered with toner The FO 45DC toner cartridge is capable of printing approximately 5600 pages When the toner cartridge nears empty about 100 pages can still be printed the indicator on the operation panel will begin to blink When the cartridge is empty the indicator light will re...

Page 12: ... exten sion telephone to the socket on the fax marked TEL SET TEL SET TEL LINE OFF 0 ON Important In New Zealand not all standard telephones will respond to incoming ringing when connected to the extension socket of the equipment Your fax is set for tone dialling If you are on a pulse only dial line you must set the fax for pulse dialling by changing Option Setting 21 This procedure is described i...

Page 13: ... a document you can have your fax stamp each document page as it is scanned After scanning you can check to see if all documents have been stamped to verify that no double feeds occurred A double feed is when two pages are fed through the scanner at once which means that one of the pages is not scanned To turn on this function set Option Setting 27 as described in Chapter 5 Optional Settings ASSEM...

Page 14: ... your computer Tighten the attached screws with a screwdriver 3 Set Option Setting 27 PC INTERFACE MODE to YES to enable the PC connection Set Option Setting 28 RECEIVE UNIT to choose whether you want incoming documents to be received in the computer or printed out by the fax The procedure for making these set tings is described in Chapter 5 Op tional Settings Comments For information on computer ...

Page 15: ...er runs out in the currently used source cassette or tray your fax will automatically start drawing from the other source if you have one cassette or the source set with Option Setting 14 if you have two cassettes NO PAPER will appear in the display followed by the empty source in parenthesis If desired you can stop changeover to the other source by changing Option Setting 15 In this case received...

Page 16: ...e up Make sure the two far corners of the paper go under the paper holders as shown Make sure the stack of paper is not higher than the tabs at the top of the paper guide If it is remove some of the paper 4 Put the cassette back in the fax 5 If desired attach an A4 label to the cassette LOADING PAPER INSTALLATION 1 9 ...

Page 17: ...ived document tray back Grasp the hand hold on the original document IN tray as shown and open it 2 Place the paper in the tray 3 Close the original document IN tray 4 If desired attach an A4 label to the fax as shown LOADING PAPER 1 10 INSTALLATION ...

Page 18: ...ner cartridge needs replacement Drum cartridge indicator This blinks when the drum cartridge nears the end of its life and lights steadily when the drum cartridge needs replacement Service indicator This lights when a problem occurs which must be fixed by a service engineer Display This displays various messages during operation and programming LINE STATUS light This lights when the fax machine or...

Page 19: ...s this key to send a document to another fax machine and have that machine in turn send the document to a number of end receiving machines LIFE key Press this key followed by the 1 key to check the total number of pages printed by the fax machine MEM STATUS key Press this key to check the documents that have been scanned into memory for transmission reception or copying SEARCH DIAL key Press this ...

Page 20: ...head of other documents waiting in memory for transmission BROADCAST key Press this key to send a document to a group of receiving fax machines SPEED DIAL key Press this key to dial a Speed Dial number SPEAKER key Press this key to hear the line and fax tones through the speaker when sending a document REDIAL key Press this key to automatically redial the last number dialled STOP key Press this ke...

Page 21: ...OVER key to switch between the telephone line status and the date and time Step Press these keys Comments 1 ENTRY MODE will appear in the display 2 OWN PASSCODE SET will appear in the display Note that instead of pressing 3 you can press or to scroll through the settings in ENTRY MODE until OWN PASSCODE SET appears and then press the START key to select it 3 Example Enter your fax number max of 20...

Page 22: ...e Press this key to enter a space Cursor right Press this key to move the cursor to the right Cursor left Press this key to move the cursor to the left Delete Press this key to delete the letter highlighted by the cursor if the cursor is to the right of the last letter entered it will backspace and delete the last letter Comments To change a letter move the cursor to that letter and enter the desi...

Page 23: ... then enter the correct number Step Press these keys Comments 1 ENTRY MODE will appear in the display 2 DATE TIME SET MODE will appear in the display 3 Example Enter the day of the month 2 digits 01 to 31 4 Example January Enter the month 2 digits 01 for January 02 for February 12 for December etc 5 Example 1999 Enter four digits of the year 6 Example 10 25 Enter a 2 digit number for the hour 00 t...

Page 24: ... begin receiving a fax transmission after the number of rings set with Option Setting 2 the factory setting is 2 rings The factory setting is NO If set to YES both Australian Fax Duet and New Zealand FaxAbility Distinctive Ring are supported Important The distinctive ring function can only be used if you subscribe to a distinctive ring service from your telephone company Do not turn on distinctive...

Page 25: ... Rapid Key or Speed Dial number as described on the following page and press 1 in Step 9 to specify it as a Chain Dialling number When you dial that number the area or access code the fax will wait for you to dial the remainder of the number you can dial the remainder of the number by pressing a Rapid Key by pressing the Speed Dial key and entering a Speed Dial number or by pressing numeric keys N...

Page 26: ...the name of the location or party by pressing the letter entry keys as described in Entering Letters for Names in this chapter max of 20 characters If you don t want to enter a name skip this step 8 9 or Press 1 if you want to specify the number as a Chain Dialling number see the beginning of this section Otherwise press 2 or START If you pressed 1 or are storing a Speed Dial number go to Step 14 ...

Page 27: ... or the Relay Group List as described in Chapter 6 Step Press these keys Comments 1 FAX TEL MODE will appear in the display 2 Select CLEAR 3 Example To clear a Rapid Key number press the appropriate Rapid Key To clear a Speed Dial number press SPEED DIAL and then enter the number with the numeric keys If you enter less than 3 digits press START to complete the entry 4 5 Step 3 or Return to Step 3 ...

Page 28: ...Step Press these keys Comments 1 PROGRAM GROUP MODE will appear in the display 2 GROUP ENTRY MODE will appear in the display 3 or Press 1 SET to program a Group Key or 2 CLEAR to clear a Group Key 4 Example Press any Rapid Key not already being used to select it as a Group Key If you are clearing a Group Key press it and go to Step 6 5 Example Enter fax numbers using one or both of the following m...

Page 29: ...R key and then press the UP or DOWN key until the desired level appears in the display Press the STOP key again to turn the speaker off Ringer The ringer has four volume levels HIGH MIDDLE LOW and OFF To adjust the volume of the ringer press the UP or DOWN key until the desired level appears in the display make sure the SPEAKER has not been pressed The fax will ring at the new volume level each ti...

Page 30: ...area cannot be transmitted Scanning width 216 mm for documents up to 226 mm wide Maximum of 256 mm for documents 226 mm to 280 mm wide when reduced automatically see following note Scanning length The length of the sheet minus 4 mm from both the top and bottom edges Note When sending a document wider than 226 mm your fax will automatically reduce the width of the image transmitted to 203 mm If the...

Page 31: ...sily smudged Instructions for using the document carrier are provided in the document carrier Note If the document carrier is dirty clean it with a soft cloth moistened with water Make sure it has dried completely before using it for transmission Dual access The FO 5600 features full dual access which means that you can load a document and dial even when the fax is occupied with another operation ...

Page 32: ... the pages which have been stored up to that point in memory The remaining pages will be ejected from the feeder After transmission the memory will be cleared and you can transmit the remaining pages You will also need to transmit the page which was being scanned when the memory filled up Press the STOP key if you want to cancel the entire transmission If you do not press the START key or the STOP...

Page 33: ...ransmission appears in the display 3 When you have finished checking the list press the STOP key twice to exit STOP W MEM STATUS 2 STOP If desired you can also print out a list of the documents waiting in memory for tranmission To do so press the MEM STATUS key and then the 5 key To cancel a memory transmission If you know the memory number assigned to a memory transmission you can cancel it with ...

Page 34: ...e previous page is being scanned Insert gently to prevent double feeding 1 Adjust the document guides to the width of your document 2 Place the document face down on the document feeder and push it gently into the machine The top edge of the document should enter first SEND READY will appear in the dis play If desired press the PRIORITY key to send the document ahead of other documents waiting in ...

Page 35: ... when you need the highest quality of reproduction with documents containing small letters or fine drawings HALF TONE Use HALF TONE for photographs and illustrations The original will be reproduced in 64 shades of grey If you do not make a setting the machine will automatically send the document in STANDARD In order to transmit with FINE or SUPER FINE resolution the receiving fax machine must also...

Page 36: ...ing number is used The total number of pages sent is indicated on the bottom Your name and number must be programmed in order for them to appear on the cover sheet See Entering Your Name and Fax Number in Chapter 2 Cover Sheet cannot be selected when you use the Relay Request Function CLEAR SP SHIFT SPACE A I Y B J R Z C K S D L T E M U F N V G O W H P X 33 41 34 42 35 43 36 44 37 45 38 46 39 47 4...

Page 37: ...automatically If you need to cancel a batch number entry remove the document from the feeder or press the STOP key If transmission does not take place within one minute after entering the batch num ber the setting will be cancelled If the number of pages actually transmitted does not coincide with the batch number entered the alarm will sound and PAGE COUNT ERROR will appear in the display PAGE E ...

Page 38: ...In this case you will be able to speak with the other party if they answer personally When you are ready to send a fax press the START key on the fax machine and then hang up the extension phone When using Normal Dialling you do not have to load the document before dialling You can also load the document and make transmission settings after completing Step 2 below 1 Press the SPEAKER key on the fa...

Page 39: ... the number of the receiving machine shown is correct press the START key If it is not correct press the STOP key to backspace and clear one digit at a time and then re enter the correct digit s 1 2 3 4 5 6 7 8 9 0 ABC GHI DEF JKL MNO PQRS TUV WXYZ START START Rapid Key Dialling If the number you want to dial has been stored as a Rapid Key number see Storing Numbers for Automatic Dialling in Chapt...

Page 40: ... Chain Dialling An automatic dialling number set for Chain Dialling see Storing Numbers for Automatic Dialling in Chapter 2 can be combined with another automatic dialling number or digits entered manually with the numeric keys to dial one phone number up to 50 digits long The following are some examples of how this can be done Press appropriate Rapid Keys in the proper order For example press Rap...

Page 41: ...pressing the appropriate letter entry key If you don t remember the first letter go to Step 3 you will scroll through the list from the beginning CLEAR SP SHIFT SPACE A I Y B J R Z C K S D L T E M U F N V G O W H P X 33 41 34 42 35 43 36 44 37 45 38 46 39 47 40 48 UP DOWN Q CONTRAST SEARCHDIAL PAGE COUNTERCONFIDENTIAL TIMER RELAY DUPLEXSCAN MEM STATUS LIFE CLEAR SP SHIFT SPACE A I Q Y J R Z C K S ...

Page 42: ...el a fax transmission or reception which is currently in progress press the CHANGEOVER key so that the status of the transmission or reception appears in the display and then press the STOP key START Redialling Automatic redialling If you use automatic dialling including Direct Keypad Dialling and the line is busy your fax will automatically redial the number Up to 2 redialling attempts will be ma...

Page 43: ... on the same line Setting the mode of reception The reception mode has been set to AUTO at the factory If you want to change the setting follow the steps below Step Press these keys Comments 1 RECEIVE MODE will appear in the display 2 or Press 1 to select AUTO or 2 to select MANUAL AUTO reception In AUTO reception mode the fax automatically answers all calls after 2 rings and receives the incoming...

Page 44: ...u can set the fax to automatically answer calls and receive documents on any number of rings from 2 to 4 This is useful if you are occasionally unable to respond to an incoming call personally The setting is made with Option Setting 3 See Chapter 5 Optional Settings Receiving documents on an extension phone If you hear a fax tone when you answer an extension phone or if the other party first talks...

Page 45: ...automatically print out You can display information on the documents received to memory by following these steps Step Press these keys Comments 1 Press the MEM STATUS key flip up the Rapid Key overlay if necessary and the 3 key RX STATUS will appear in the display 2 or Press the key or the key to scroll through the list of received documents The name or number from which each document was received...

Page 46: ...you can choose whether to have the copies sorted SORT COPY or not sorted MULTI COPY The following example shows how the copies are ordered in each case when 3 copies each of 3 originals are made 1 Load the document s face down If desired adjust the resolution and contrast with the RESOLUTION and CONTRAST keys Note Superfine is not available when copying 2 Press the COPY key If you are only making ...

Page 47: ...y COPY STATUS will appear in the display 2 or Press the key or the key to scroll through the list of copy jobs The time the original was scanned into memory will appear in the display together with the 3 digit memory number assigned to the job To cancel a copy job press the CLEAR key and then the START key while the copy job appears in the display 3 When you have finished checking the list press t...

Page 48: ... units using one or more of the following methods Press one or more Rapid Keys Enter one or more Speed Dial num bers pressing the SPEED DIAL key before each number If you enter less than 3 digits for a number press the START key to complete the entry Enter one or more full fax numbers max of 20 with the numeric keys pressing the START key after each full number Press one or more Group Keys COPY RE...

Page 49: ...f the fax machines to which you want to broadcast have all been programmed into one Group Key you can perform the broadcasting operation using the following simplified procedure 1 Load the document s Make any desired transmission set tings resolution contrast etc CLEAR SP SHIFT SPACE A I Q Y B J R Z C K S D L T E M U F N V G O W H P X 01 09 17 25 02 10 18 26 03 11 19 04 12 20 05 13 21 06 14 22 07 ...

Page 50: ...g machine is a Sharp model with confidential reception capability 1 Load the document s Make any desired transmission set tings resolution contrast etc 2 Press the CONFIDENTIAL key and then the 1 key CONF TX will appear in the display 3 If the receiving machine has multiple mailboxes enter the appropriate mailbox number with the numeric keys if not skip this step CLEAR SP SHIFT SPACE A I Y B J R Z...

Page 51: ... the connection is made Confidential reception When the transmitting machine sends you a document by confidential transmission your fax stores it in memory instead of immediately printing it out The document cannot be printed out until you enter the correct passcode Your fax has 30 mailboxes in which confidential documents can be received Each mailbox has its own passcode allowing up to 30 differe...

Page 52: ...Enter the 4 digit passcode with the numeric keys 5 6 Example Enter a name for the mailbox by pressing the letter entry keys as described in Entering Letters for Names in Chapter 2 7 Note After entering the passcode your fax will print it out for your records If you forget the passcode and have kept no record contact your Sharp dealer S CONFIDENTIAL 1 2 3 4 3 1 3 START Clearing the passcode Step Pr...

Page 53: ...ntial Reception List as described in Chapter 6 to see which mailbox has received the document and then follow the steps below to print out the document Step Press these keys Comments 1 CONF FUNCTION will appear in the display 2 CONF DATA PRINT will appear in the display 3 Example Enter your mailbox number 4 Example Enter your confidential passcode 5 Printing begins After print out the document s w...

Page 54: ...s if they have been stored as such in the relay machine not in your fax machine Check with the operator of the relay machine for these numbers The total number of end receiving machines which can be entered varies with the model used as the intermediate relay machine Check with the operator of the relay machine to find out how many receiving machines can be entered A maximum of 400 digit spaces ar...

Page 55: ... number 6 7 Example Enter the relay machine s Rapid Key numbers of the end receiving machines by pressing numeric keys not Rapid Keys Skip this step if you don t want to enter Rapid Key numbers 8 9 Example Enter the relay machine s Speed Dial numbers of the end receiving machines 2 digits per Speed Dial number by pressing numeric keys Skip this step if you don t want to enter Speed Dial numbers 10...

Page 56: ... Clearing a relay group To clear a relay group you need to know the 2 digit number which identifies it You can check this by printing out the Relay Group List as described in Chapter 6 Step Press these keys Comments 1 RELAY FUNCTION will appear in the display 2 RELAY GROUP CLEAR will appear in the display 3 Example Enter the 2 digit number identifying the group you want to clear 4 5 Step 3 or Retu...

Page 57: ...document 2 Press the RELAY key and then the 1 key CLEAR SP SHIFT SPACE A I Y B J R Z C K S D L T E M U F N V G O W H P X 33 41 CONTRAST 34 42 35 43 36 44 TIMER 37 45 RELAY 38 46 39 47 40 48 UP DOWN Q SEARCHDIAL PAGE COUNTERCONFIDENTIAL MEM STATUS LIFE DUPLEXSCAN 1 3 Enter the number of the appropriate relay group 2 digits by pressing the numeric keys 4 Press the START key Set the resolution and or...

Page 58: ...om the Relay Passcode List you need to know the 2 digit number which identifies it You can check this by printing out the Passcode List see Chapter 6 Step Press these keys Comments 1 RELAY FUNCTION will appear in the display 2 RELAY PASSCODE will appear in the display 3 or Press 1 to store a number or 2 to clear a number 4 Example Storing Enter a 2 digit number 01 to 10 This identifies the fax num...

Page 59: ...chines this is called Serial Polling 1 Press the FUNCTION key and the 8 key SERIAL POLL MODE will appear in the display 2 Dial the number s of the fax machine s you want to poll using one or more of the following methods Press one or more Rapid Keys Enter one or more Speed Dial num bers pressing the SPEED DIAL key before each number If you enter less than 3 digits press the START key to complete t...

Page 60: ... fax can be used as an electronic bulletin board Only one document can be stored at a time for memory polling If you allow polling only once the document will be automatically cleared from memory after polling If you allow polling an unlimited number of times the document will remain in memory until you clear it using the procedure described in Clearing a document which follows 1 Load the document...

Page 61: ...to itself as described in Entering your name and fax number in Chapter 2 A System number has been programmed in the polling fax machine which matches your fax s System number or one of your ID numbers An ID number has been programmed in the polling fax machine which matches your fax s System number System and ID numbers are 4 digit numbers which provide you with an alternate means of giving and re...

Page 62: ...ep 6 5 Example Enter the fax number max 20 digits 6 7 Step 4 or Return to Step 4 to enter another number or press STOP one or more times until you return to the date and time display Programming and clearing a System number One 4 digit System number can be programmed in your fax for giving and receiving polling permission Polling will take place if your System number matches the other fax s System...

Page 63: ...ENTRY MODE will appear in the display 2 ID MODE will appear in the display 3 or Press 1 to program an ID number or 2 to clear an ID number 4 Example Storing Enter a number from 1 to 5 This number identifies the ID number you will enter in the next step Clearing Enter the number which identifies the ID number you want to clear and go to Step 6 5 Example Enter the ID number 4 digits with the numeric...

Page 64: ...n first perform the following basic procedure After you have completed it refer to the procedure for the specific operation you want to set see the following pages Code numbers are used to specify days of the week Refer to the table below when making time settings which include a specified day Day SUN MON TUE WED THU FRI SAT Code 0 1 2 3 4 5 6 Step Press these keys Comments 1 TIMER MODE will appea...

Page 65: ...ges Transmission Continued from Initial procedure 9 Example Enter the fax number of the receiving machine using one of the following methods Press a Rapid Key Press SPEED DIAL and enter a Speed number If you enter less than 3 digits press START to complete the entry Enter a full number 10 11 Adjust the resolution and contrast if desired otherwise skip this step 12 13 Load the document 14 The docum...

Page 66: ...ng one of the following methods Press a Rapid Key Press SPEED DIAL and enter a Speed number If you enter less than 3 digits press START to complete the entry Enter a full number 12 13 Adjust the resolution and contrast if desired otherwise skip this step 14 15 Load the document 16 The document will be scanned into memory RESOLUTION START START START START 0 1 Q CONTRAST SPEED DIAL 1 START TIMER OP...

Page 67: ...rom Initial procedure 9 Example Enter the fax numbers of the machines to be polled using one or more of the following methods Press one or more Rapid Keys Enter one or more Speed Dial numbers pressing SPEED DIAL before each number If you enter less than 3 digits for a number press START to complete the entry Enter one or more full numbers pressing START after each full number Press one or more Gro...

Page 68: ...pressing START after full each number Press one or more Group Keys 10 11 Adjust the resolution and contrast if desired otherwise skip this step 12 13 Load the document 14 The document will be scanned into memory START RESOLUTION START START SPEED DIAL SPEED DIAL Q CONTRAST Relay Request Continued from Initial procedure Step Press these keys Comments 9 Example Enter the appropriate relay group numb...

Page 69: ... order to cancel it If you don t remember the number it appears in the display when you set the operation print out the Timer List see Chapter 6 Printing Out Reports and Lists Step Press these keys Comments 1 TIMER MODE will appear in the display 2 Select CLEAR 3 Example Enter the 2 digit number assigned to the operation 4 5 Press STOP one or more times until you return to the date and time displa...

Page 70: ...med every week on that day If you do not specify a day of the week the trans mission will be performed every day To program a Batch Key follow the procedure for entering programs described in Entering and Using Programs in this chapter In Step 12 of the initial prodedure select Batch transmission Clearing a Batch Key To clear a Batch Key follow the procedure described in Clearing a Program Key in ...

Page 71: ...document If you don t remember the message number print out the Batch Transmission List see Batch Transmission List in Chapter 6 1 Press the Batch Key in which the document you want to clear has been stored Make sure no documents are in the feeder 2 Enter the 3 digit message number assigned to the document 3 Press the START key STOP CLEAR SP SHIFT SPACE A I Q Y B J R Z C K S D L T E M U F N V G O ...

Page 72: ...edure After you have completed it refer to the procedure for the specific operation you want to program Code numbers are used to set days of the week Refer to the table below when making time settings which include a specified day Day SUN MON TUE WED THU FRI SAT Code 0 1 2 3 4 5 6 Step Press these keys Comments 1 PROGRAM GROUP MODE will appear in the display 2 PROGRAM ENTRY MODE will appear in the...

Page 73: ...mission this will only appear if a timer setting was made Memory Polling this will not appear if a timer setting was made 12 Continue with the specific procedure for your operation see the following pages START 1 5 4 START Transmission Continued from Initial procedure 13 Example Enter the fax number of the receiving machine using one of the following methods Press a Rapid Key Press SPEED DIAL and ...

Page 74: ...mber of the receiving machine using one of the following methods Press a Rapid Key Press SPEED DIAL and enter a Speed number If you enter less than 3 digits press START to complete the entry Enter a full number 16 17 Adjust the resolution and contrast if desired otherwise skip this step 18 19 or If you want the document to be sent from memory press START If you want the document to be sent from th...

Page 75: ...d from Initial procedure 13 Example Enter the fax numbers of the machines to be polled using one or more of the following methods Press one or more Rapid Keys Enter one or more Speed Dial numbers pressing SPEED DIAL before each number If you enter less than 3 digits for a number press START to complete the entry Enter one or more full numbers pressing START after each full number Press one or more...

Page 76: ...s pressing START after full each number Press one or more Group Keys 14 15 Adjust the resolution and contrast if desired otherwise skip this step 16 17 18 Press STOP one or more times until you return to the date and time display START START START RESOLUTION Q CONTRAST Relay Request Continued from Initial procedure 13 Example Enter the appropriate relay group number 14 15 Adjust the resolution and...

Page 77: ...rocedure 13 Example Enter the fax number of the receiving machine using one of the following methods Press a Rapid Key Press SPEED DIAL and enter a Speed number If you enter less than 3 digits press START to complete the entry Enter a full number 14 15 Adjust the resolution and contrast if desired otherwise skip this step 16 17 18 Press STOP one or more times until you return to the date and time ...

Page 78: ...return to the date and time display 1 2 START START RESOLUTION Q CONTRAST START Clearing a Program Key To clear a Program key follow these steps Step Press these keys Comments 1 Enter PROGRAM GROUP MODE mode 2 PROGRAM ENTRY MODE will appear in the display 3 Select CLEAR 4 Example Press the Program Key you want to clear 5 6 Press STOP one or more times until you return to the date and time display ...

Page 79: ...atch program To cancel a batch transmission operation see Clearing a document stored for batch transmission in Batch Transmission in this chapter 1 Press the Program Key START CLEAR SP SHIFT SPACE A I Q Y B J R Z C K S D L T E M U F N V G O W H P X 01 09 17 25 02 10 18 26 03 11 19 04 12 20 05 13 21 06 14 22 07 15 23 08 16 24 27 28 29 30 31 32 Example 2 Press the START key CLEAR SP SHIFT SPACE A I ...

Page 80: ...h code After you enter a code inform the appropriate group or individual A name must be entered for each code Only the name not the code will appear on the Department Usage List Be sure to keep a record of each code and name If you misplace the record con tact your dealer Step Press these keys Comments 1 ENTRY MODE will appear in the display 2 DEPT CODE MODE will appear in the display 3 or Press 1...

Page 81: ...he machine When Department Control is activated you must enter your Department Code before performing an operation Note You do not have to enter a Department Code to receive faxes manually Enter your Department Code by pressing the numeric keys and then perform the desired operation If you do not begin the operation within one minute after entering the code the fax will return to controlled access...

Page 82: ...forgotten this number print out the Anti Junk Number List as described in Chapter 6 Step Press these keys Comments 1 ENTRY MODE will appear in the display 2 STORE JUNK FAX will appear in the display 3 or Press 1 to store a fax number in the Anti Junk Fax List or 2 to clear a fax number from the list 4 Example Storing Enter a number from 01 to 50 This number identifies the fax number you will store...

Page 83: ... sides must be included in the scanning for the copying or transmission if the number of pages is not equal each time the machine scans the stack an error will result The blank sides will not however be printed out 1 Load the document Make sure the page s are front face down with the first page on the bottom 2 Press the DUPLEX SCAN key and then the START key 3 Perform all steps of the desired copy...

Page 84: ...the code Step Press these keys Comments 1 PRINT HOLD will appear in the display 2 or Press twice to program the code or once to clear the code 3 4 Example Enter the 4 digit Print Hold code with the numeric keys 5 Note After entering the passcode your fax will print it out for your records If you forget the passcode and have kept no record contact your Sharp dealer To turn on Print Hold To turn on ...

Page 85: ...T HOLD FAX will appear in the display Follow the steps below to print out the documents Step Press these keys Comments 1 PRINT HOLD will appear in the display 2 HOLD DATA PRINT will appear in the display 3 4 Example Enter your Print Hold code with the numeric keys 5 FUNCTION 6 START 1 2 3 4 START 1 PRINT HOLD 4 38 SPECIAL FUNCTIONS ...

Page 86: ...hange it appropriately as described below 4 Press STOP to return to the date and time display FUNCTION 2 4 STOP START Settings Setting 1 FINE RESOLUTION PRIORITY This option sets the default resolution the resolution used if a setting is not made with the RESOLUTION key for transmitting documents Press 1 YES to set the default resolution to FINE or 2 NO to set it to STANDARD Initial setting 2 Sett...

Page 87: ...etting 6 SECURITY SELECTION Press 1 ON to turn polling security on or 2 OFF to turn it off Initial setting 1 Setting 7 ERROR CORRECTION MODE ECM Press 1 YES to have any distortions in a transmission due to noise on the telephone line be corrected before print out at the receiving end This is only effective when the other machine has ECM as well Press 2 NO to turn the function off Initial setting 1...

Page 88: ...ight reduction of A4 originals A4 originals are reduced slightly to ensure that data on the edges are not cut off Initial setting 1 Setting 13 IMAGE MEMORY PRINT Press 1 YES to have part of the first page transmitted printed when a Transaction Report is printed out Press 2 NO to turn the function off This is only effective when transmitting from memory Initial setting 1 Setting 14 CASSETTE SELECTI...

Page 89: ...the heater to automatically turn on during a certain time period of the day Enter a number from 1 to 3 as follows 1 ALWAYS ON The heater will remain on constantly 2 ALWAYS OFF The heater will turn on only to print documents 3 SLEEP MODE TIMER The heater will turn on and off at two selected times each day After you press 3 enter the time you want the heater to turn on and then the time you want it ...

Page 90: ... setting allows you to change the number of digits used for Department Codes Enter any number from 3 to 9 Initial setting 4 Setting 26 DISTINCTIVE RING If you subscribe to a distinctive ring service from your telephone company press 1 to have your fax signal voice calls and fax transmissions by different ring patterns Press 2 to turn the function off This setting is described in more detail in Dis...

Page 91: ...5 6 OPTION SETTINGS ...

Page 92: ... information on 50 operations has accumulated A report can still be printed on de mand at any time All information is erased after a report is printed out If automatic print out is dis abled and print out has not been performed manually for 50 operations the informa tion on the oldest operation will be overwritten each time a new operation is performed Explanation of headings SENDER RECEIVER The n...

Page 93: ...ected during transmission E 3 Line disconnected after modem speed fall back E 4 Line disconnected during multi page transmission E 6 Cannot recognize the handshake signal for next page at receiver side E 7 No response from receiver side or disconnect signal is received at transmitter side E 8 Error was not corrected after the predetermined number of retries because of an error in a part of a page ...

Page 94: ...e currently set Telephone Number List This list shows the fax and voice numbers which have been stored for automatic dialling Relay Group List This list shows the relay groups which have been stored PRINTING OUT REPORTS AND LISTS PRINTING OUT REPORTS AND LISTS 6 3 ...

Page 95: ...ransmit HEADER PRINT and the numbers entered in the relay passcode list Optional Setting List This list shows the current status of the optional settings Program and Group List The top part of this list shows the programs which have been entered The bottom part shows the fax numbers which have been stored in each Group Key PRINTING OUT REPORTS AND LISTS 6 4 PRINTING OUT REPORTS AND LISTS ...

Page 96: ...mation is only available if Department Control has been activated The bottom part of the list shows information about relay broadcast operations performed on the request of other fax machines Each time you print out the report the data is cleared and a new period begins Confidential Reception List This list shows which mailboxes have received confidential documents and the total number of pages re...

Page 97: ...ot at all This is done by changing Option Setting 5 as described in Chapter 5 You can also print out the Transaction Report manually by pressing the REPORT key after the operation is completed The same headings appear in the Transaction Report as in the Activity Report See Activity Report in this chapter for an explanation of the headings The top part of the document will also appear below the rep...

Page 98: ...parts as shown below Wipe the scanning glass white backplate and rollers with a soft cloth Make sure that all dirt and stains such as correcting fluid are removed as these will cause vertical lines on trans mitted images and copies Adhesive cellophane tape is useful for removal of debris from the feed rollers White backplate Document rollers Scanning glass The housing Wipe the external parts and s...

Page 99: ...ments becomes faint A new ink cartridge can be obtained from your dealer 1 Remove the original document OUT tray 2 Remove the old ink cartridge from the machine by pressing down and out on the protruding green tab with the tip of a ballpoint pen 3 Insert the new cartridge into the machine so that the tab on the side is facing out 4 Replace the original document OUT tray MAINTENANCE 7 2 MAINTENANCE...

Page 100: ...e wall socket Make sure that the fax is set to the correct dialling mode for your telephone line See Option Setting 21 in Chapter 5 Nothing is printed at the receiving end Make sure that the document for transmission is placed face down in the feeder Make sure that the printing paper is properly loaded in the receiving machine The power is on but no transmission takes place Make sure that the rece...

Page 101: ... again If the other fax machine also has ECM make sure this feature is enabled in both faxes see Option Setting 7 in Chapter 5 Make a copy of another document on your fax If the copy is also distorted your fax may have a problem If the problem persists call for service The photoconductor drum may be damaged Try a new drum cartridge Dots appear at regular intervals on received documents and copies ...

Page 102: ...mmed The fax will automatically print out when the problem is fixed FUNCTION MODE The FUNCTION key has been pressed LINE ERROR Transmission or reception was not successful Press STOP to clear the message and then try again MEMORY FULL The memory is full See Dual access in Sending Documents in Chapter 3 NO CONF FUNC Confidential transmission was cancelled because the receiving machine does not have...

Page 103: ... s list of permitted numbers an automatic dialling number not stored in the relay machine was specified or your fax number has not been entered in your machine REMOVE ORIGINAL S The original document is jammed See the following section Clearing Paper Jams SIZE ERROR This message will be followed by one of the paper sources in parentheses UPPER indicates the upper cassette and LOWER indicates the l...

Page 104: ... PULL OPEN and gently pull out document Clearing jammed printing paper If the printing paper jams PAPER JAM will appear in the display Follow the steps below to clear the jam 1 If the leading edge of the document is protruding from the printer compartment outlet try pulling it out If you are unable to clear the paper jam in this way continue with the following steps 2 Open the printer cover and re...

Page 105: ... 5 and 7 in Installing the Printer Car tridges in Chapter 1 Left L R1 Right 5 Close the printer cover 6 If you didn t find any paper in the printer compartment or if PAPER JAM still appears in the display after you close the printer cover check each paper cassette and the paper tray To check the paper tray grasp the hand hold on the original document IN tray and rotate the tray up 7 Gently pull ou...

Page 106: ...TROUBLESHOOTING 8 7 ...

Page 107: ...8 8 TROUBLESHOOTING ...

Page 108: ...uper G3 Input document size Automatic feeding Width 148 to 280 mm Length 128 to 364 mm Manual feeding Width 148 to 280 mm Length 128 to 432 mm Paper capacity 650 sheets Automatic document feeder 50 documents max Effective scanning width 256 mm Effective recording width 203 mm Copy function Single Multi copy Sort copy 99 copies page Halftone grey scale 64 levels Power requirements 230 240 V AC 50 H...

Page 109: ...OLUTION RESOLUTION REDIAL START START START START RESOLUTION START Load document Lift telephone handset Dial using telephone Wait for reception tone Hang up Press SPEAKER Dial press numeric keys Load document Wait for reception tone Hang up Load document Dial press numeric keys Load document Press Rapid Key Load document Enter Speed Dial number press numeric keys if less than 3 digits press START ...

Page 110: ...to Dialing 2 8 Passcode Number 4 15 Own Number and Name Set 2 4 Date and Time Set 2 6 ID Number 4 16 System Number 4 15 Store Junk Fax Number 4 35 Department Code Mode 4 33 Optional Settings Fine Resolution Priority 5 1 Number of Rings Auto Reception 5 1 Number of Rings Manual Reception 5 1 Auto Listing 5 2 Transaction Report Print Select 5 2 Security Selection 5 2 ECM 5 2 Auto Cover Sheet 5 2 Mem...

Page 111: ...oup Entry Mode 2 10 Serial Polling Mode 4 12 Memory Polling Mode Memory Polling Set 4 13 Memory Polling Clear 4 14 Print Hold Mode Hold Data Print 4 38 Print Hold Code Set 4 37 Print Hold Code Clear 4 37 6 QUICK REFERENCE GUIDE Quick iii QUICK REFERENCE GUIDE ...

Page 112: ...y 2 3 D Date and time setting 2 6 Department Control 4 33 5 5 Department Usage List 6 5 Dial mode 5 4 Dialling Chain 3 11 Direct Keypad 3 10 Normal 3 9 Rapid Key 3 10 Search 3 12 Speed 3 11 Direct Keypad Dialling 3 10 Display 2 1 Display messages 8 3 Distinctive Ring 2 7 5 5 Document carrier 3 2 Document feeder 3 5 Document guides 3 5 Document restrictions 3 2 Document rollers 7 1 Document sizes 3...

Page 113: ...key 2 3 2 8 3 13 Redialling 3 13 Relay Broadcast 4 11 Relay Group List 6 3 Relay key 2 2 Relay request Making request 4 10 Relay group 4 7 Storing relay groups 4 7 Report key 2 3 Report printing 6 1 Resolution 3 6 Resolution key 2 1 Retransmission interval 5 4 Retransmission times 5 4 Ringing volume 2 12 Rollers cleaning 7 1 S Scanning glass cleaning 7 1 Search Dial key 2 2 Search Dialling 3 12 Se...

Page 114: ... infestation software use of consumables other than those approved by Sharp or any alterations made to the product which are not authorised by Sharp Please retain your sales documentation as this should be produced to validate a warranty claim This warranty is in addition to and in no way limits varies or excludes any express and implied rights and remedies under any relevant legislation in the co...

Page 115: ...ALIA PTY LTD A C N 003 039 405 1 Huntingwood Drive Huntingwood Blacktown N S W 2148 SHARP CORPORATION OF NEW ZEALAND LIMITED Cnr Mahunga Drive Hastie Ave Mangere Bridge Auckland New Zealand SHARP CORPORATION PRINTED IN THAILAND TINSE3958XHZZ ...

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