(5) For malfunctions or damage caused by water
getting inside the handset, when a reaction of the
water wet determination seal is found, when a sign
of submersion or wetting on the handset is found,
or corrosion by moisture condensate etc. is found.
(6) When the handset has been repaired at a repair
office other than those specified by DOCOMO.
3. This warranty is valid only in Japan.
4. This warranty refers to repairs offered free of charge
under the stated condition during the specified period,
and do not limit your legal rights.
5. If there are multiple malfunctions on an item, partial
repair is not available. Partial repairs cannot ensure
the product quality. For this reason, all of the
malfunctions are repaired before returning. Depending
on the items for repair, charges may be incurred.
6. Regardless of repair implemented or not implemented,
the item for repair went through the operation
confirmation test is updated to the latest software.
7. For details on the repaired part and implementation
date, check the repair result report handed after the
repair.
<Sales>
NTT DOCOMO, INC.
Tokyo, Chiyoda-ku, Nagata-cho 2-11-1
After-Sales Services
If you have problems with your handset
Refer to "Troubleshooting" on this manual before
requesting repairs.
Contact the number listed in "Troubleshooting & Repairs"
(in Japanese only) on the last page if problems persist.
If your handset needs repairs after
contacting DOCOMO
Bring your handset to a repair counter that DOCOMO
specifies. However, repair counters are only open during
business hours. Note that it may take several days to
repair depending on the condition on the malfunctions.
After the warranty period has expired
Charged repairs will be carried out upon request.
Replacement parts
Replacement parts (required to maintain the functionality
of the handset) will be kept in stock basically for at least
4 years following the halt of production.
For information on acceptance for repairs, refer to the
NTT DOCOMO website.
(
https://www.nttdocomo.co.jp/support/trouble/repair/
shop/compatible/index.html (In Japanese only)
)
However, note that there may be a case when repair is
not possible for the shortage of replacement parts etc.
depending on the faulty part. For details, inquire at a
designated docomo repair location.
192
Appendix/Index