Sharp AQUOS Crystal User Manual Download Page 438 | Manualshive

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For Assistance

429

For Assistance

The following topics address areas of support for your phone, including troubleshooting,
specifications, account information, warranty information, and customer service contact information.

Troubleshooting

Check the questions and answers below for troubleshooting solutions for common phone issues.

Check Here First

Question:

Phone does not turn on.

Answer:

Are you holding the

Power

key down? Continue pressing the

Power

key until the logo

is displayed.

Answer:

Is the phone charged? Recharge the phone if not charged.

Question:

Phone turns off/does not turn on.

Answer:

If you continue using your phone while it is warm, a caution is displayed and your

phone turns off in 3 minutes. Exit any apps and turn off the screen to let the phone cool down.

Question:

Phone freezes/operation is unstable.

Answer:

If your phone freezes or you cannot operate it, you can force your phone to turn off.

Press and hold the

Power

key for 8 seconds or more.

l

Release the

Power

key once your phone vibrates. Your phone turns off.

Question:

Operation is unstable after a new application was installed.

Answer:

The newly installed application may be the cause. Uninstall the application. See

Uninstall an App

.

Question:

Phone starts operating on its own without touching the screen/phone does not respond

to screen touch.

Answer:

Press the

Power

key to turn off the screen, and then press again to turn the screen on

before using the phone.

Question:

Cannot use phone, mail, or Internet.

Answer 1:

Check whether you are where signal is weak or out of service area.

Answer 2:

Power the phone on again.

Answer 3:

Is the phone in Airplane mode? To check that Airplane mode is cancelled:

l

From home, touch

>

Settings

>

More...

>

Airplane mode

.

Answer 4:

Is data communication disabled? To check that data communication is enabled:

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Summary of Contents for AQUOS Crystal

Page 1: ...Available applications and services are subject to change at any time ...

Page 2: ...e the Battery 15 Turn Your Phone On and Off 18 Use the Touchscreen 19 Activate Your Phone 23 Complete the Setup Screens 24 Set Up Smart Contacts 27 Basic Operations 30 Basics 30 Home Screen and Applications Apps List 30 Select Options and Navigate Screens 30 Menu Operations 31 Phone Settings Menu 32 Portrait and Landscape Screen Orientation 33 Capture Screenshots 34 Applications 35 Launch Applicat...

Page 3: ...Google Play 73 Lock and Unlock Your Screen 75 Update Your Phone 76 Update Your Phone Software 77 Your Phone Interface 84 Home Screen 84 Status Bar 85 Notifications Window 89 Customize the Home Screen 90 Change the Wallpaper 91 Add Shortcuts to the Home Screen 92 Add Widgets to the Home Screen 93 Add Folders to the Home Screen 95 Phone App 97 Place and Answer Calls 97 Call Using the Phone Dialer 97...

Page 4: ...ontact 131 Delete a Contact 133 Share a Contact 135 Import Contacts 137 Back Up Contacts 139 Smart Phone and Smart Contacts Apps 143 Place and Answer Calls with Smart Phone 143 Call Using the Smart Phone Dialer 143 Answer Phone Calls with Smart Phone 146 Place Calls from Contacts Call History with Smart Phone 149 Place a Call from Contacts 149 Call from Smart Phone Call History 151 Optional Smart ...

Page 5: ...nd Gmail 195 Check Received Gmail Messages 198 Open New Gmail Messages 198 Open Gmail Messages 199 Manage Gmail Messages 200 Use Gmail Labels 201 Archive Gmail Threads 202 Mute Gmail Threads 203 Delete Gmail Threads 204 Search Gmail Messages 205 Report Spam or Phishing Gmail 206 Add Another Google Gmail Account 207 Switching between Gmail Accounts 210 Email 211 Set Up an Email Account 212 Add an E...

Page 6: ...and Videos Using Gallery 249 Edit Pictures 251 Share Pictures and Videos 254 Send Pictures or Videos by Email or Gmail 254 Send a Picture or Video by Multimedia Message 256 Send Pictures or Videos Using Bluetooth 257 Share Pictures and Videos on Facebook 259 Share Pictures on Picasa 260 Share Videos on YouTube 262 Camera Settings 263 Switch Camera Mode 263 Set Camera Functions 265 Useful Features ...

Page 7: ...293 YouTube 294 View YouTube Videos 294 Post a Video to YouTube 295 Google Play Music App 297 Play Music with Google Play 297 Google Play Music Screen Layout 298 Create Playlists in Google Play Music 299 Sprint Music Plus 302 Google Wallet 305 OfficeSuite 305 Clip Now 307 Connectivity 311 Connections Optimizer 311 Connect to a Computer via USB 313 Wi Fi 318 Turn Wi Fi On and Connect to a Wireless ...

Page 8: ...0 Default SMS App Settings 362 Tethering Portable Hotspot Settings 363 Virtual Private Networks VPN 364 Prepare Your Phone for VPN Connection 365 Set Up Secure Credential Storage 365 Add a VPN Connection 367 Connect to or Disconnect from a VPN 369 Mobile Networks Settings 373 Cell Broadcasts Settings 375 Harman Kardon Audio Settings 376 Sound Settings 377 Display Settings 379 Clip Now Settings 380...

Page 9: ...420 Activate This Device 421 System Updates 422 About Phone 424 Copyright Information 425 For Assistance 429 Troubleshooting 429 Specifications 431 Sprint Account Information and Help 432 Sprint Account Passwords 432 Manage Your Account 432 Sprint Support Services 433 Index 434 ...

Page 10: ...re based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by touching Some operation descriptions may be simplified Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone The status bar and keys displayed at the bottom of the display are omitted from screenshots where unreq...

Page 11: ...rotective film privacy protector shield etc on the display Charger Accessory Jack Inserting an accessory into the incorrect jack may damage the phone Parts and Functions These topics illustrate your phone s primary parts and key functions Phone Layout The following illustration outlines your phone s primary external features Part Description 3 5 mm Headset Jack Allows you to plug in either a stere...

Page 12: ... features and applications Recent Apps Key Displays recently used applications Drag or swipe up to open Assistant Google LED Displays a phone notification charging status or alert Light Sensor Detects ambient light level Camera Lets you take pictures and videos Charger Accessory Jack Allows you to connect the AC adapter or the USB cable included Mic Recorder Mic Captures ambient sounds while recor...

Page 13: ...lthough there is no hole in the receiver We recommend the following usage for better hearing Hold the Phone to Your Ear Hold the receiver so that it covers your ear as much as possible and blocks out surrounding noise for clearer sound Adjust the position of the phone up down left or right to suit your hearing and the surrounding environment Direct Wave Receiver Cautions Do not put a sticker sheet...

Page 14: ...at cost in case of loss damage n Return SIM card to the company when cancelling subscription n Returned SIM cards are recycled for environmental purposes n Note that SIM card specifications and performance may change without notice n It is recommended that you keep a separate copy of information that is stored on SIM card The company is not responsible for damages from stored information that is l...

Page 15: ...completely around the phone under the battery cover to remove 2 Insert SIM card in SIM card slot l Insert gently being careful of SIM card orientation notch gold IC chip facing downward Note To remove the SIM card lightly press in and release After the SIM card pops out pull it out gently without bending 3 Attach the battery cover ...

Page 16: ...ata SD cards used on other mobile phones A message indicating there is app data on the SD card may appear if the SD card was used on another mobile phone a device prior to model upgrade etc First transfer the data on the SD card to your phone with the following steps to use the data l Drag the status bar down and open the notifications window Follow the instructions in the message l If there are f...

Page 17: ...me warm insert after it has cooled May cause burns 1 Remove the battery cover l Lift where marked indent and create a gap between the battery cover and the phone Continue by sliding your finger completely around the phone under the battery cover to remove 2 Insert SD card l Insert SD card gently all the way in without bending and with terminals facing downward 3 Attach the battery cover ...

Page 18: ... Press firmly where marked so there are no gaps Be careful not to press excessively and damage the battery cover Unmount SD Card Always unmount the SD card before removing it from your phone 1 From home touch Settings ...

Page 19: ...Get Started 10 2 Touch Storage 3 Touch Unmount SD card ...

Page 20: ...rd to Mount SD card The card is now unmounted Remove SD Card Follow these instructions to remove an SD card Always power the phone off before inserting or removing an SD card If your phone has become warm remove after it has cooled May cause burns 1 Remove the battery cover ...

Page 21: ...by tab gently without bending 3 Attach the battery cover l Press firmly where marked so there are no gaps Be careful not to press excessively and damage the battery cover Format SD Card When you insert an optional SD card for the first time it is recommended that you format it on your phone n Formatting deletes all SD card files n Charge handset while formatting or charge it adequately beforehand ...

Page 22: ...Get Started 13 2 Touch Storage ...

Page 23: ...Get Started 14 3 Touch Erase SD card 4 Touch Erase SD card ...

Page 24: ... to electric shock or short circuiting Always dry before use Troubleshooting Question LED blinks during charging Answer Battery is not being charged Charge with specified AC adapter Question Cannot charge while abroad Answer The company is not responsible for any trouble with charging while abroad Battery Cautions Handling cables Do not pull or twist cables forcefully Doing so may break wires When...

Page 25: ...of battery life this does not affect safety When using flash Your phone does not charge while flash is shining Turning on flash with a low battery level may cause your phone to close the camera even while charging Charge Using the AC Adapter Charge using the included AC adapter XN 2QC25 If your phone or the AC adapter are wet never connect the micro USB plug 1 Insert the USB plug on the micro USB ...

Page 26: ...er charging remove the micro USB plug on the AC adapter from the charger accessory jack on the bottom of your phone and unplug from the electrical outlet Charge Using a Computer Connection Charge with the micro USB cable for computer Before using a computer connection to charge your phone ensure that the computer is turned on Depending on the type of connection your phone s battery may not charge ...

Page 27: ... the computer Turn Your Phone On and Off The instructions below explain how to turn your phone on and off Turn Your Phone On n Press and hold the Power key until the screen displays SHARP Your phone will power on Depending on the settings you may see the lock screen l When using the phone for the first time be sure to charge it first before turning it on If the battery level is low the phone may n...

Page 28: ... while your phone is off unless the battery is charging n Touch Restart and then OK to restart your phone Use the Touchscreen Your phone s touchscreen lets you control actions through a variety of touch gestures Touch When you want to type using the onscreen keyboard select items onscreen such as application and settings icons or press onscreen buttons simply touch them with your finger ...

Page 29: ...Hold To open the available options for an item for example a contact or link in a Web page touch and hold the item Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen ...

Page 30: ...your finger While dragging do not release your finger until you have reached the target position Flick Flicking the screen is similar to swiping except that you need to swipe your finger in light quick strokes This finger gesture is always in a vertical direction such as when flicking the contacts or ...

Page 31: ... up a bigger keyboard See Touchscreen Keyboards for more details Note The Auto rotate check box needs to be selected for the screen orientation to automatically change From home touch Settings Display Auto rotate screen Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page Move fingers inward to zoom out a...

Page 32: ...ccount or a new line of service it is designed to activate automatically l When you turn the phone on for the first time you should see a Hands Free Activation screen which may be followed by a PRL Update screen and a Firmware Update screen Follow the onscreen instructions to continue n If you received your phone in the mail and you are activating a new phone for an existing number on your account...

Page 33: ...any difficulty with activation visit sprint com support Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone Once your phone has been turned on you will see a Welcome message You can then complete the setup process Note You may be able to complete the setup screens before your phone has been activated on your Sprint account Note During or afte...

Page 34: ...ch topic you will have the option to skip it and continue to the next screen l Select Wi Fi If prompted follow the prompts to sign in to an available Wi Fi network For secured Wi Fi networks you will need to enter a password See Wi Fi for more details l Got Google Touch Yes and complete the steps to sign in to your current Google account or touch No to sign up for a new Google account You can also...

Page 35: ...Google Play Touch Continue and follow the onscreen instructions To set up later touch NOT NOW l This phone belongs to If applicable enter your first and last name and touch This information is used by the phone to personalize certain apps Your phone is now set up for use If you skipped any part of the setup you can access additional options through the Apps screen or through Settings ...

Page 36: ...etup if the Smart Contacts application launches follow the steps below The Smart Contacts application may also launch after updating your phone s software Smart Contacts is powered by Yahoo Use a current Yahoo account create a new account or use your phone number to register 1 Swipe the screen left and read the information 2 Select the I accept the Terms of Service and Privacy Policy check box and...

Page 37: ... on the apps list screen Touch either app icon to start the setup process again 3 Touch Sign in with Yahoo or I do not have a Yahoo account l If you select Sign in with Yahoo follow the onscreen instructions to sign in with an existing ID or create a new one l If you select I do not have a Yahoo account follow the onscreen instructions to create your Yahoo account ...

Page 38: ... with Facebook or Skip l If you select Sign in with Facebook follow the onscreen instructions to sign in to your Facebook account Smart Contacts is set up The Smart Phone and Smart Contacts apps are displayed on the apps list screen ...

Page 39: ... and Applications Apps List Most of your phone s operations originate from the home screen or the apps list n Touch to return to the home screen from any other screen n From home touch to display the apps list Applications For information about using the home screen see Home Screen Select Options and Navigate Screens Touch icons onscreen keys and other items to open or activate the assigned functi...

Page 40: ...to return to the previous screen Menu Operations You can display options menus using the app specific menu icon or by touching and holding a screen area depending on your current app n Touch to view available settings and options ...

Page 41: ...Basic Operations 32 Phone Settings Menu You can customize your phone s settings and options through the Settings menu n From home touch Settings ...

Page 42: ...touch SETTINGS For more information see Settings Portrait and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when you rotate the phone sideways ...

Page 43: ...elected for the screen orientation to automatically change From home touch Settings Display Auto rotate screen Capture Screenshots You can use your phone s Power key and Volume Down key to capture screenshots n Press and hold the Power key and Volume Down key at the same time to capture a screenshot of the current screen ...

Page 44: ...ry Note You can capture and manage screenshots more easily by using Clip Now For more information on Clip Now see Clip Now Applications The following topics describe how to access the applications apps list and launch apps on your phone Launch Applications All installed apps can be accessed and launched from the apps list 1 From home touch ...

Page 45: ...sponding application You may need to scroll left or right to find a specific app The application opens Apps List The apps list expands to include any apps you download and install on your phone The following table outlines the primary apps that have been preinstalled on your phone ...

Page 46: ...hes and surfing Supports syncing with your computer s Chrome app to link with bookmarks and other data Also supports privacy features such as an incognito tab Clip Now You can view and manage screenshots captured using Clip Now Clock Use the alarm world clock stopwatch and timer Check times in different regions around the world with the world clock You can also add regions and check times for seve...

Page 47: ... and theft Lumen Toolbar Install the Lumen Toolbar in your browser for more enjoyable and convenient browsing including Web page sharing Facebook Twitter etc app searches downloads etc You can also customize the Lumen Toolbar Maps Google s location app lets you display a map of your current location or search for a route to a destination You can view traffic information and aerial views Street vie...

Page 48: ... You can stream via mobile data or Wi Fi and listen to favorite songs that you ve added to your online Google Play Music library You can also play audio files you ve copied directly to your device from a computer Play Newsstand Check a variety of news information free paid at one location Also enjoy audio and video Play Store Download a variety of apps free paid from Google Play Change your phone ...

Page 49: ...rtainment on the go Sprint Zone Sprint Zone provides convenient access to your Sprint account featured apps for your device Sprint news support and more Voice Dialer Use Voice Dialer to make calls and launch apps using just your voice Voice Search Speak search keywords into your phone instead of typing to search for a variety of information Displays a range of information including websites maps v...

Page 50: ...Basic Operations 41 2 Touch About phone ...

Page 51: ... Silent Mode and Airplane Mode settings Silent Mode Silent mode sets your phone s ringtone operation sounds notifications etc not to sound to avoid disturbing others around you Note Camera shutter video start stop tones and certain other sounds may still be active during silent mode To set silent mode 1 Press and hold the Power key to display the device options menu ...

Page 52: ...Basic Operations 43 2 Touch Your phone is now in silent mode To restore sound settings 1 Press and hold the Power key to display the device options menu ...

Page 53: ...ane mode while Wi Fi and Bluetooth are enabled connectivity with either is then disabled Any data communication occurring when airplane mode is turned on are discontinued If Wi Fi or Bluetooth are turned on after turning on airplane mode you can connect with Wi Fi or Bluetooth even while in airplane mode Use these functions after confirming that communication is permitted in your location To turn ...

Page 54: ...ations 45 2 Touch Airplane mode Your phone is now in airplane mode You will see the airplane mode icon in the status bar To turn off airplane mode 1 Press and hold the Power key to display the device options menu ...

Page 55: ...e Google Voice Typing for details The methods available include n Google keyboard lets you use a traditional QWERTY setup to enter text Additional options expand your ability to enter text faster and more accurately See Google Keyboard for details n Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters See Swype for details Google Keyboard The Go...

Page 56: ...ons 47 Assigning Google Keyboard for Text Entry 1 From home touch Settings Language input 2 Touch Default l When the Google Keyboard check box is not selected enter the check mark in the box 3 Select Google Keyboard ...

Page 57: ... n Touch to change the case of the text Touch twice quickly to switch to all capitals n Touch to switch to a keyboard for entering symbols n Touch to enter a period Touch and hold to enter a symbol n Touch to enter emoji n Touch to delete text ...

Page 58: ...d hold Space bar and then you can choose the input method Swype The Swype keyboard lets you enter words by drawing a path from letter to letter in one continuous motion When you enter the first letter of a next word a space is automatically added For Swype settings see Language Input Settings Assigning Swype for Text Entry 1 From home touch Settings Language input ...

Page 59: ...Basic Operations 50 2 Touch Default l When the Swype check box is not selected enter the check mark in the box 3 Select Swype Using Swype 1 Touch the text entry field to display the onscreen keyboard ...

Page 60: ...erations 51 2 Slide your finger slowly across each letter of the word you want to input 3 Release your finger when the word you want is displayed in the middle of the suggestion strip Touch a word to select it ...

Page 61: ... dictionary touch and hold from the Swype keyboard display and then touch Help How to Swype You can also visit swype com for more information Google Voice Typing Google voice typing uses Google voice recognition to convert speech to text For Google voice typing settings see Language Input Settings 1 Touch or from a screen where you can enter text ...

Page 62: ...Select the language you want to use beforehand by touching Add more languages and clearing the check box l Touch to return to the onscreen keyboard Tips for Editing Text These tips allow you to cut or copy selected text and paste it into a separate selected area For more information on entering text see Language Input Settings 1 In a text entry field touch and hold or touch the text twice quickly ...

Page 63: ...Basic Operations 54 2 Drag and to the left or right to select the desired text l Touch Select all to select all text 3 Touch an option at the top of the screen ...

Page 64: ...plications Before you are able to access Google applications you must enter your account information These applications sync between your phone and your online Google account Google Account Cautions Google account email address and password Be careful not to forget your Google account email address and password Phone operation and display when using your Google account Operation and display may be...

Page 65: ...e Account Online 1 From a computer launch a Web browser and navigate to google com 2 On the main page click Sign in Create an account 3 Follow the onscreen prompts to create your free account 4 Look for an email from Google in the email box you provided and respond to the email to confirm and activate your new account Create a Google Account Using Your Phone 1 From home touch Settings Add account ...

Page 66: ...Basic Operations 57 2 Touch Google and then touch New 3 Enter your First name and Last name and then touch ...

Page 67: ...nter a desired Username and then touch 5 When prompted enter and re enter a password and then touch 6 Touch Set up recovery options and then enter a phone number and secondary email address Specify your region and then touch ...

Page 68: ...ddress from which you currently send and receive email This address is used to authenticate your account should you ever encounter problems or forget your password It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone 7 Select whether to back up your system settings etc to your Google account specify whether to receive news and other in...

Page 69: ...Basic Operations 60 8 Touch I accept enter the displayed text and then touch 9 Touch Not now l To use Google touch Get started and follow the onscreen instructions 10 Touch NOT NOW ...

Page 70: ...en instructions You are signed in to your Google account and your phone will be synchronized with it Sign In to Your Google Account If you have a Google account but have not yet signed in with your phone follow these instructions to sign in to your Google account 1 From home touch Settings Add account ...

Page 71: ...Basic Operations 62 2 Touch Google and then touch Existing 3 Enter your Gmail username and password and then touch ...

Page 72: ...ion screen touch Not now l To use Google touch Get started and follow the onscreen instructions 5 Select whether to back up your system settings etc to your Google account specify whether to receive news and other information from Google Play and then touch ...

Page 73: ...app you must first connect to the Internet using your phone s Wi Fi or mobile data connection and sign in to your Google account See Browser and Sign In to Your Google Account for details Google Play Cautions Installing Applications Many different kinds of applications can be installed on your phone from Google Play provided by Google Inc The company is not responsible in any way for user installe...

Page 74: ...s which can usually be found on their website If you aren t comfortable with the third party application s policies don t use the application Find and Install an App When you install apps from Google Play app and use them on your phone they may require access to your personal information such as your location contact data and more or access to certain functions or settings of your phone Download a...

Page 75: ... name l Browse through featured apps Scroll through the list of featured apps when you open Google Play l Browse apps recommended by Sprint Touch Apps SPRINT and then scroll through the list l Search for an app Touch Search Google Play on the Google Play home screen enter the name or type of app you re looking for and then touch on the keyboard ...

Page 76: ...th applications that have access to many functions or a significant amount of your data Once you touch OK on this screen you are responsible for the results of using this item on your phone Purchasing Applications Purchase apps at your own risk The company is not responsible for any disadvantage resulting for user or third parties Request a Refund for a Paid App If you are not satisfied with an ap...

Page 77: ...Basic Operations 68 2 Touch ...

Page 78: ...sic Operations 69 3 Touch My apps 4 Touch the app you want to update and then touch UPDATE ACCEPT CONTINUE The app update is downloaded and installed Set Automatic App Updates 1 From home touch Play Store ...

Page 79: ...Basic Operations 70 2 Touch ...

Page 80: ...then touch Auto update Enabled when the check mark is entered The app is set to update automatically whenever an update becomes available Note Automatic updates are unavailable for some apps Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play ...

Page 81: ...Basic Operations 72 1 From home touch Play Store 2 Touch ...

Page 82: ... app you want to uninstall and then touch UNINSTALL OK The app is uninstalled and removed from your phone Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app 1 From home touch Play Store ...

Page 83: ...Basic Operations 74 2 Touch ...

Page 84: ...in Use n To quickly turn the screen off press the Power key Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen To save battery power the phone automatically turns off the screen after a certain period of time when you leave it idle You will still be able to receive messages and calls while the phone s screen is off Note For informatio...

Page 85: ...ne From time to time updates may become available for your phone You can download and apply updates through the Settings System updates menu Software Update Cautions During update The phone cannot be used until the software update is complete It may take time to update your phone s software Signal during update Update your phone where signal reception is good and do not change location during the ...

Page 86: ... Back Up All Data Prior to Update To back up your Gmail information 1 From home touch Settings Google l If Google is not displayed on the screen add a Google account See Google Account for details 2 Touch the account and then touch to checkmark the sync item and enable the feature Checked items automatically synchronize whenever a change is made 3 Touch Sync now to sync your Google account informa...

Page 87: ...motely and can be re installed after the update is applied 1 From home touch Play Store 2 Touch My apps ALL tab 3 Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall 4 Follow the onscreen instructions As an added precaution to preserve any data on your SD card please unmount it from your phone prior to starting the update process From home touch Sett...

Page 88: ...e Profile Update the user profile related to your wireless service account If you choose to change your user name online use this option to update the user name on your phone Note If your data services or account syncing ever seems to go out unexpectedly use this feature to reconnect with the network l Update Sharp software Upgrade to the latest software available for your phone ...

Page 89: ...Basic Operations 80 If the System Update Available icon appears in the status bar do the following 1 Locate the System Update Available icon in notifications 2 Drag the status bar down ...

Page 90: ...Basic Operations 81 3 Touch Software update to open the Sharp software update 4 Touch Yes ...

Page 91: ...Basic Operations 82 5 Touch Yes and install to complete the process 6 Touch Update now Confirm Your Current Phone Software 1 From home touch Settings About phone ...

Page 92: ...Basic Operations 83 2 Locate the software version read only field ...

Page 93: ...hortcuts folders widgets and more To display the home screen touch Item Description Notification Area The notification area of the status bar on the left displays notifications for incoming messages missed calls application updates and more Status Bar The status bar displays icons to notify you of your phone s status on the right side and notifications on the left side Back Key Touch to return to ...

Page 94: ...emains static Applications Apps List Key Touch to open the applications Apps list The apps list key is a primary shortcut available from all home screens Recent AppsKey Touch to display recently used applications Drag or swipe up to open Assistant Google Tip Touch to return to the main home screen from any other screen Extended Home Screens In addition to the main home screen your phone has four e...

Page 95: ...tatus Bar Layout Main Notification Icons Icon Notification Stay On active new emergency notification arriving call arriving HD Voice call missed call new voicemail new email new Gmail new text or MMS message new Hangout message ...

Page 96: ... update available update downloading update successful keyboard active obtaining location information Bluetooth data receive request SD card unmounted reading SD card screenshot captured screenshot captured using Clip Now LiveStage active Clari Fi active more notifications available drag down to view ...

Page 97: ...ve Bluetooth connection GPS active Wi Fi active downloading vibrate silent speakerphone active network full signal network roaming Out of service area Sprint Spark enhanced 4G LTE data service 3G data service airplane mode alarm set battery charging battery full charge ...

Page 98: ...ndow n Drag the status bar down Slide your finger down from the top of the screen The notifications window opens To check notifications touch an item in the list Close the Notifications Window n Drag the notifications window up Slide your finger up from the bottom of the screen or n Touch to close the notifications window Notifications Window Layout The notifications window gives you access to bot...

Page 99: ...s settings menus Customize the Home Screen Learn how to set the wallpaper and add move or remove shortcuts widgets and folders from the home screen Operations for Rearranging the Home Screen n Moving Widgets and Icons From home touch and hold an item and then drag it to the desired location n Deleting Widgets and Icons From home touch and hold an item and then drag it to Remove ...

Page 100: ...home touch and hold an empty space to display the Choose wallpaper from menu Change the Wallpaper Select and assign your phone s background wallpaper 1 From home touch and hold an empty space The Choose wallpaper from menu appears l You can also access the wallpaper menu through settings Touch Settings Display Wallpaper 2 Select your desired wallpaper from Gallery Live Wallpapers Photos or Wallpap...

Page 101: ...r pinch spread the screen to reduce enlarge the wallpaper so it is centered in the screen Note If you select Live Wallpapers depending on the live wallpaper you can touch Settings to select custom animation settings etc before touching Set wallpaper Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen 1 From home touch ...

Page 102: ...shortcut is added to the home screen Add Widgets to the Home Screen You can add widgets to your phone s home screen Widgets are self contained apps that display on a home screen Unlike a shortcut the Widget works like as an onscreen application There are all kinds of widgets including links to a specific contact Internet bookmarks Facebook status windows Gmail and email accounts and many others 1 ...

Page 103: ... top of the Apps list 3 Touch and hold a widget icon The icon will disengage and you will see thumbnails of your home screens 4 Drag the icon to an empty location on one of the home screens The widget is added to the home screen l If prompted follow the onscreen instructions ...

Page 104: ...nient access 1 Touch and hold a shortcut you want to place in a folder and then drag it to above another shortcut A new folder is created 2 To create a name touch the folder then Unnamed Folder and enter a name 3 To add more app shortcuts to the folder touch and hold a shortcut and drag it on top of the new folder ...

Page 105: ...Your Phone Interface 96 The new shortcut is added to the folder ...

Page 106: ...s how to answer incoming calls and how to use the in call screen options Troubleshooting Question Call does not connect Answer 1 Was the number dialed using the area code Try dialing the number starting with 0 Answer 2 Are you in an area with poor wireless coverage Try calling again from another area Emergency Call Cautions Emergency calls are restricted in Airplane mode Call Using the Phone Diale...

Page 107: ... want to dial touch it to place the call immediately without entering the rest of the number l Touch Add to contacts to add the entered number into your contacts list 3 Touch to call the number The phone dials the number The call begins when the other party answers l Your phone s screen automatically locks during a call See Screen Auto Locking During a Call for details ...

Page 108: ...ou are in an area covered by wireless service the emergency call is placed To call the 9 1 1 emergency number normally or when your account is restricted 1 Unlock the screen For more information see Lock and Unlock Your Screen 2 From home touch Phone 3 Touch As long as you are in an area covered by wireless service the emergency call is placed Enhanced 9 1 1 E 9 1 1 Information This phone features...

Page 109: ... information lets you know how to answer incoming calls mute the ringer on incoming calls reject incoming calls and more When you receive a phone call from a contact the Incoming call screen appears and displays the caller ID icon name and phone number of the calling party When you receive a phone call from someone who is not stored in People only the default caller ID icon and phone number appear...

Page 110: ...nds Mute the Ringing Sound n To mute the ringer without rejecting the call press the Volume Up Down key Reject an Incoming Call n When a call arrives drag to to reject it The ringtone or vibration will stop and call will be sent directly to voicemail ...

Page 111: ...essage to the caller 1 When a call arrives drag to 2 Touch one of the messages to send it to the caller The selected message will be delivered to the caller l You can edit the quick response messages through the Call settings menu From the phone app touch Settings Quick responses and edit the quick response messages ...

Page 112: ...n Auto Locking During a Call Your phone s screen automatically locks during a call to prevent unexpected touch screen operation To operate the screen unlock the screen as follows 1 Drag the Unlock slider down in the locked screen The in call screen appears In Call Screen Layout Touch options to activate them during a call ...

Page 113: ... Route the phone s audio through a connected Bluetooth headset through the speaker or through the receiver Appears instead of the Speaker icon when your phone is connected to a Bluetooth headset l Touch the Bluetooth icon for a menu to switch between Speaker Handset earpiece receiver and Bluetooth Note The Headset button is activated to show the current call is routed to a connected Bluetooth head...

Page 114: ...e possible to make a call properly in a noisy location Answer 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Question Sound pops momentarily during a call Answer Are you changing location while calling Sound pops when signal is weak and the phone switches to a different area Place Calls from Contacts Call History Make calls quickly using Conta...

Page 115: ...Phone App 106 2 Touch a contact and then touch the number you want to call The phone dials the number The call begins when the other party answers 3 To end the call touch ...

Page 116: ...l ends For additional information on Contacts see Contacts Call from Call History The history list lets you quickly place calls to recent incoming outgoing or missed numbers 1 From home touch Phone to display the phone app ...

Page 117: ...play the history list The history list appears 3 Touch next to the entry you want to call The phone dials the number The call begins when the other party answers l Touch an entry to display the call details 4 To end the call touch ...

Page 118: ...ng call services voicemail and more Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated Always use a password to protect against unauthorized access Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off 1 From home touch Phone ...

Page 119: ...App 110 2 Touch and hold to dial your voicemail number Your phone dials the voicemail access number 3 Follow the system prompts to l Create your password l Record your name announcement l Record your greeting ...

Page 120: ... with the caller name and number along with the length of time and priority level of the voicemail message Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail You should set up your voicemail and personal greeting as soon as your phone is activated Your phone automatically transfers all unanswered calls to your voicemail even ...

Page 121: ...ccess Without a password anyone who has access to your phone is able to access your voicemail messages Note If the above settings are already completed with traditional voicemail you are not prompted for these settings 3 Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services Review Visual Voicemail Visual Voicemail lets you easily access and sele...

Page 122: ...e storage messaging and other options For an explanation of all your options touch Help Visual Voicemail Menu Visual Voicemail Menu Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen 1 Listen to the current voicemail message ...

Page 123: ...d like You can even move to the next or previous message before you re finished listening to the current one Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen 1 From home touch Voicemail 2 Touch a message to review it The following options are available while reviewing a voicemail message ...

Page 124: ...messages from your current list of available voicemail messages l Reply to reply to the message via text or voice message Note Not all options are available for all messages Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications pictures greetings and more 1 From home touch Voicemail ...

Page 125: ...ts settings l Manage subscription l Auto forward to email l Personalize voicemail l Notifications l Transcription language l Delete messages l Display name l Mobile advertising preferences l Display ads l Speakerphone l Transcriptions displayed l Themes l View quick tips tutorial l Help l Send feedback ...

Page 126: ...u from having to navigate within the voicemail menu 1 From home touch Voicemail 2 Touch Settings Personalize voicemail 3 Touch OK to connect to the voicemail system Follow the prompts to change your current greeting Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu you can quickly change the name or number attached to your voice messages 1 From home touch Voicemail ...

Page 127: ...l If you do not want your number displayed when you make a call follow these steps 1 From home touch Phone 2 Touch 3 Enter a phone number 4 Touch Your caller information will not appear on the recipient s phone To permanently block your number call Sprint Customer Service Call Waiting When you re on a call Call Waiting alerts you to incoming calls by sounding two beeps Your phone s screen informs ...

Page 128: ...and answers the second call To switch back to the first caller n Touch l Touch to switch between callers Note For those calls where you don t want to be interrupted you can temporarily disable Call Waiting by pressing before placing your call Call Waiting is automatically reactivated once you end the call ...

Page 129: ...arged for each of the two calls 1 On the Phone screen enter a number and touch or place a call from History or Contacts 2 Once you have established the connection touch and dial the second number or place the call from History or Contacts This puts the first caller on hold and dials the second number 3 When you re connected to the second party touch Your conference call is now in session ...

Page 130: ...e call and are the first to hang up all callers are disconnected Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned off You can continue to make calls from your phone when you have activated Call Forwarding Note You are charged a higher rate for calls you have forwarded To activate Call Forwarding ...

Page 131: ...ber will be forwarded to the designated phone number To deactivate Call Forwarding 1 From home touch Phone 2 Touch 3 Touch You will hear a tone to confirm the deactivation Access Call Settings Your phone s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application For details on the call settings menu see Call Settings Use the Call Setting...

Page 132: ...lows people who are deaf hard of hearing or who have speech or language disabilities to communicate by telephone Your phone is compatible with select TTY devices Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission Your phone and TTY device will connect using a special cable that plugs into your phone s headset jack If this cable was not pr...

Page 133: ...Phone App 124 2 Touch Call TTY mode 3 Touch TTY Full TTY HCO or TTY VCO to turn TTY mode on or Touch TTY Off to turn TTY mode off ...

Page 134: ...n of the FCC and the wireless industry and the PSAP community are currently working to resolve this Contacts The People application lets you store and manage contacts from a variety of sources including contacts you enter and save directly in your phone as well as contacts synchronized with your Google account your computer compatible email programs including Exchange Server and your Facebook frie...

Page 135: ...the Contacts list 2 Touch Add Contact to add a contact The Add Contact screen appears l When a screen for selecting where to add the contact appears follow the onscreen instructions to continue 3 Use the keyboard to enter as much information as you want ...

Page 136: ...nal information such as IM address Notes Nickname Website etc Note Group name and Date are displayed for a Google contact type Note To select a type label for a phone number email address or postal address such as Mobile Home Work etc touch the type to the right of the field and select the appropriate type Note To add more phone numbers email addresses etc touch Add new displayed under the entered...

Page 137: ...Phone App 128 The contact is added Save a Phone Number You can save a phone number to People directly from the phone dialpad 1 From home touch Phone ...

Page 138: ...dd to To add a new contact touch CREATE NEW CONTACT l For an existing contact touch the contact name select a number type for the new number and then touch OK l For a new contact enter the name and any additional information and then touch DONE Check Contacts View a contact s details by displaying a contact entry 1 From home touch People ...

Page 139: ... detailed listing appears l If you have Smart Contacts installed in your phone the contact details screen is displayed from the Smart Contacts app See Check Smart Contacts for details Contacts Screen Layout The following illustration shows your People app layout and describes the various features ...

Page 140: ... icon to place a call send a message etc Menu Show the following options Contacts to display Import export Clear frequents Accounts and Settings Add Contact Add a new contact Clear frequents is displayed when calls are made to numbers registered as contacts Edit a Contact Once you ve added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a...

Page 141: ...The contact s detailed listing appears l If you have Smart Contacts installed in your phone the contact details screen is displayed from the Smart Contacts app See Edit a Contact with Smart Contacts for details 3 Touch Edit 4 Touch any field you want to change or add See Add a Contact ...

Page 142: ...one number email address or postal address such as Mobile Home Work etc touch the type to the right of the field and select the appropriate type Note To add more phone numbers email addresses etc touch Add new displayed under the entered number etc Delete a Contact You can delete a contact from the contacts details page 1 From home touch People ...

Page 143: ... contact to view its details The contact s detailed listing appears l If you have Smart Contacts installed in your phone the contact details screen is displayed from the Smart Contacts app See Delete a Contact with Smart Contacts for details 3 Touch Delete ...

Page 144: ...Phone App 135 4 Touch OK The contact is deleted Share a Contact You can quickly share contacts using Bluetooth email Gmail or text messaging 1 From home touch People ...

Page 145: ...ay it and then touch Share You will see the Share contact via menu l If you have Smart Contacts installed in your phone the contact details screen is displayed from the Smart Contacts app See Check Smart Contacts for details 3 In the Share contact via menu select a method ...

Page 146: ...nd the information as a Gmail attachment Address the message add a subject and a message and then touch Send See Create and Send Gmail for details l OfficeSuite Wi Fi Direct to send the information using Wi Fi Direct Touch the device to which you want to send from the device list 4 Complete the required steps as prompted for the selected method The selected contact will be shared Import Contacts I...

Page 147: ...Phone App 138 Import Contacts from SD Card 1 From home touch People You will see the Contacts list 2 Touch Import export You will see the Import export contacts menu 3 Touch Import from storage ...

Page 148: ...nd stored in your phone l If several accounts with contacts to import are displayed select the desired account Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud you can manually back them up to an installed SD card for re import if needed ...

Page 149: ...g Up Contacts to SD Card Insert an SD card before backing up your contacts See Phone Memory SD Card for SD card information Back Up Contacts to SD Card 1 From home touch People You will see the Contacts list 2 Touch Import export ...

Page 150: ...Phone App 141 You will see the Import export contacts menu 3 Touch Export to storage ...

Page 151: ...Phone App 142 4 Touch External Card OK 5 Touch OK to confirm the export The contacts are exported and saved to the installed SD card ...

Page 152: ...entries providing quick access for calling or sending messages You can also link Facebook to Smart Contacts so your Facebook friends appear on your contact list allowing you to check their information posts etc Link to Facebook during setup of Smart Contacts or from Account Settings in the Smart Contacts settings See Access Smart Contacts Settings for more information Although the Smart Phone and ...

Page 153: ... screen 2 Touch the number keys on the dialpad to enter the phone number l As you enter digits Smart Dial searches for contacts that match If you see the number you want to dial touch it to select the number to call l Touch to add an entered number into your contacts list 3 Touch to call the number ...

Page 154: ...l Your phone s screen automatically locks during a call See Screen Auto Locking During a Call for details 4 To end the call touch The call ends l If the screen is locked drag down to end the call Call Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your account is restricted ...

Page 155: ... several variables including availability and access to satellite signals it may take up to 30 seconds or more to determine and report your approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from you...

Page 156: ...Contacts Apps 147 The call begins 2 To end the call touch The call ends l If the screen is locked drag down to end the call Mute the Ringing Sound n To mute the ringer without rejecting the call press the Volume Up Down key ...

Page 157: ...en a call arrives drag to to reject it The ringtone or vibration will stop and call will be sent directly to voicemail Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller 1 When a call arrives drag to ...

Page 158: ...h the Call settings menu From the phone app touch Settings Call Settings Quick responses and edit the quick response messages Place Calls from Contacts Call History with Smart Phone The Smart Phone app lets you quickly make calls using Smart Contacts and Call History Place a Call from Contacts You can place phone calls directly from entries in your Contacts list 1 From home touch Smart Contacts ...

Page 159: ...s l You can also touch Smart Phone to access the same application 2 Touch a contact and then touch the number you want to call The phone dials the number The call begins when the other party answers l If prompted follow the onscreen instructions 3 To end the call touch ...

Page 160: ...ocked drag down to end the call For additional information on Contacts see Check Smart Contacts Call from Smart Phone Call History The history list in the Smart Phone app lets you quickly place calls to recent incoming outgoing or missed numbers 1 From home touch Smart Phone ...

Page 161: ...nd Smart Contacts Apps 152 The Smart Phone app opens l You can also touch Smart Contacts to access the same application 2 Touch to display the history list The history list appears 3 Touch the entry you want to call ...

Page 162: ...e call Optional Smart Phone Services The following topics outline additional voice related services available with your Smart Phone app including call services voicemail and more Voicemail Setup with Smart Phone You should set up your voicemail and personal greeting as soon as your phone is activated Always use a password to protect against unauthorized access Your phone automatically transfers al...

Page 163: ...so touch Smart Contacts to display the dialer screen 2 Touch and hold to dial your voicemail number Your phone dials the voicemail access number 3 Follow the system prompts to l Create your password l Record your name announcement l Record your greeting ...

Page 164: ...g the number of the incoming call If you do not want your number displayed when you make a call follow these steps 1 From home touch Smart Phone 2 Touch 3 Enter a phone number 4 Touch Your caller information will not appear on the recipient s phone To permanently block your number call Sprint Customer Service Call Waiting with Smart Phone When you re on a call Call Waiting alerts you to incoming c...

Page 165: ...the first caller n Touch l Touch to switch between callers Note For those calls where you don t want to be interrupted you can temporarily disable Call Waiting by pressing before placing your call Call Waiting is automatically reactivated once you end the call ...

Page 166: ...ach of the two calls 1 On the Smart Phone screen enter a number and touch or place a call from History or Contacts 2 Once you have established the connection touch and dial the second number or place the call from History or Contacts This puts the first caller on hold and dials the second number l If you re prompted to select a phone app select Smart Phone 3 When you re connected to the second par...

Page 167: ...ing your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected Call Forwarding with Smart Phone Call Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned off You can continue to make calls from your phone when you have activated Call Forwarding ...

Page 168: ...d 4 Touch You will hear a tone to confirm the activation of Call Forwarding All calls to your wireless number will be forwarded to the designated phone number To deactivate Call Forwarding 1 From home touch Smart Phone 2 Touch 3 Touch You will hear a tone to confirm the deactivation Access Smart Contacts Settings The Smart Contacts Settings menu lets you configure a number of settings for the Smar...

Page 169: ...Smart Contacts Apps 160 The Smart Contacts app opens l You can also touch Smart Phone to access the same application 2 Touch Settings The Smart Contacts settings menu appears 3 Configure your options from the following ...

Page 170: ... or calls are displayed in a contact details screen Show Relative Time Set whether to switch to relative timestamps on recent communications Show Incoming Call Screen Set whether to use Smart Phone for incoming calls FAQ Show help for the Smart Contacts app Version Shows the current version Add a Contact with Smart Contacts Use Smart Contacts to add new contacts to your phone Enter details such as...

Page 171: ... You can also touch Smart Phone to access the same application 2 Touch and then Add Contact to add a contact The Add Contact screen appears l When a screen for selecting where to add the contact appears follow the onscreen instructions to continue 3 Use the keyboard to enter as much information as you want ...

Page 172: ...new Touch Add new to include additional information such as phone numbers email addresses IM address Notes Nickname Website etc Note Group name and Date are displayed for a Google contact type Note To select a type label for a phone number email address or postal address such as Mobile Home Work etc touch the type to the right of the field and select the appropriate type 4 When you have finished a...

Page 173: ... The contact is added Save a Phone Number You can save a phone number to Contacts directly from the phone dialpad 1 From home touch Smart Phone l You can also touch Smart Contacts to display the dialer screen 2 Enter a phone number and touch ...

Page 174: ... information and then touch Edit Contact Check Smart Contacts View a contact s details by displaying a contact entry 1 From home touch Smart Contacts The Smart Contacts app opens and you will see the Contacts list l You can also touch Smart Phone to access the same application ...

Page 175: ...ommunication histories including calls and SMS in the contact details screen Touching these histories launches the Phone app or opens the Messaging app If you have logged in to Facebook on Smart Contacts exchanges with Facebook friends appearing in your Contact list are also displayed Smart Contacts Screen Layout The following illustration shows your Smart Contacts screen layout and describes the ...

Page 176: ...y Show your call history Dialpad Show the onscreen dialpad Menu Show the following options Add Contact and Settings Edit a Contact with Smart Contacts Once you ve added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more 1 From home touch Smart Contacts The Smart Contacts app opens and you will see the Contacts list...

Page 177: ...any field you want to change or add See Add a Contact with Smart Contacts 5 Add or edit the information and then touch Edit Contact Your changes are saved to the contact entry Note To select a type label for a phone number email address or postal address such as Mobile Home Work etc touch the type to the right of the field and select the appropriate type ...

Page 178: ...der the entered number etc Delete a Contact with Smart Contacts You can delete a contact from the contacts details page 1 From home touch Smart Contacts The Smart Contacts app opens and you will see the Contacts list l You can also touch Smart Phone to access the same application 2 Touch a contact to view its details ...

Page 179: ...Smart Phone and Smart Contacts Apps 170 The contact s detailed listing appears 3 Touch Delete Contact ...

Page 180: ...Smart Phone and Smart Contacts Apps 171 4 Touch OK The contact is deleted ...

Page 181: ...ocial networking accounts and Hangouts Text and Multimedia Messaging With Text Messaging SMS you can send and receive instant text messages between your wireless phone and another messaging ready phone Multimedia messages or MMS can contain text and pictures recorded voice audio or video files picture slideshows or contact cards vCard See your service plan for applicable charges for messaging Send...

Page 182: ...rectly in the To field If you re sending the message to several phone numbers separate the phone numbers with a comma or by touching Return As you enter information any matching phone numbers from your contacts list are displayed Touch a match to enter that number or address directly l Touch the icon and then select the contacts to whom you want to send the message ...

Page 183: ...mposing your message Note A counter appears above the to tell you how many characters are left Once you go over the 160 character limit a new message is created but automatically joined into one when received 5 When done touch to send the text message The text message is sent ...

Page 184: ...more to a text message you can send a multimedia message MMS with pictures voice recordings audio or video files contact cards vCard or slideshows 1 From home touch Messaging 2 On the Messaging screen touch New message The New message screen opens 3 Fill in one or more recipients You can ...

Page 185: ... by touching Return As you enter information any matching phone numbers from your contacts list are displayed Touch a match to enter that number or address directly l Touch the icon and then select the contacts to whom you want to send the message Note You can add a subject line by touching Add subject 4 Touch the Type message field and then start composing your message ...

Page 186: ...ch Attach 6 In the Attach window select from the following file attachments l Pictures Attach a stored picture l Capture picture Take a picture and attach it l Videos Attach a stored video l Capture video Capture a video and attach it ...

Page 187: ...ecorded voice l Record audio Make a voice recording and attach it l Contact Select a contact from your phone l Slideshow Create a slideshow and attach it See the instructions below to create a slideshow 7 To make changes to your attachment touch Replace You can also touch Remove to start over 8 Touch to send the MMS message ...

Page 188: ...ture Touch Add picture or Add picture and select a picture You can also touch Capture picture to take a picture and add it l Add music or a voice recording Touch Add music Audio or Record audio and select a file or record audio l Add a video Touch Add video and select a video You cannot add both a picture and a video or music and a video on the same slide You can also touch Capture video to captur...

Page 189: ... of the slideshow Touch Layout top bottom 3 When finished touch Return to attach the slideshow to your message 4 When you have finished composing the multimedia message touch Send The MMS message with your slideshow is sent Save and Resume a Draft Message While composing a text or multimedia message touch to automatically save your message as a draft To resume composing the message 1 From home tou...

Page 190: ...Messaging and Internet 181 2 On the Messaging screen touch the message to resume editing it l A draft will show Draft in red on the messaging screen 3 When you finish editing the message touch ...

Page 191: ...r down to open the notifications window Touch the new message to open and read it For information on reading and replying to messages see Manage Message Conversations Manage Message Conversations Text and multimedia messages that are sent to and received from a contact or a number are grouped into conversations or message threads in the Messaging screen Text or MMS conversations let you see exchan...

Page 192: ...ns menu and then touch View details Note If a message contains a link to a Web page touch the message and then touch the link to open it in the Web browser Note If a message contains a phone number touch the message and then touch the phone number to dial the number or send a message View a Multimedia Message MMS 1 From home touch Messaging ...

Page 193: ...versation to open it 3 Touch the attachment to open it l If the attachment is a vCard contact it is imported to your phone s contacts list For more information see Contacts 4 To save the attachment to device memory or a memory card touch and hold the attachment then touch Save attachment ...

Page 194: ...der is downloaded To download the entire message touch Download at the right side of the message For details see Text and MMS Options Note If you are concerned about the size of your data downloads check the multimedia message size before you download it Reply to a Message 1 From home touch Messaging ...

Page 195: ...pe message field at the bottom of the screen enter your reply message and then touch The MMS message is sent Note To reply to a text message with a multimedia message open the text message touch and then touch Add subject or Attach The text message is automatically converted into a multimedia message ...

Page 196: ...ernet 187 Protect Lock a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation 1 From home touch Messaging 2 On the Messaging screen touch a conversation ...

Page 197: ... 188 3 Touch and hold the message that you want to lock 4 Touch Lock on the options menu A lock icon is displayed at the right hand side of the message The message is locked Delete a Conversation 1 From home touch Messaging ...

Page 198: ...Messaging and Internet 189 2 On the Messaging screen touch the conversation that you want to delete ...

Page 199: ... thread 4 When prompted to confirm touch Delete Any locked messages in the thread will not be deleted unless you select the Delete locked messages check box The conversation is deleted Delete Multiple Conversations 1 From home touch Messaging ...

Page 200: ...g screen touch and hold the thread you want to delete and then touch another thread you want to delete 3 Touch Delete and then touch Delete to confirm Any locked messages will not be deleted unless you select the Delete locked messages check box ...

Page 201: ...leted Delete a Single Message 1 While viewing a conversation touch and hold the message that you want to delete l If the message is locked touch Unlock on the options menu and hold the message to display the options menu again 2 Touch Delete on the options menu ...

Page 202: ...rom a Message When you have received a message from someone in your stored contacts you can touch the contact s picture or icon in the conversation to open a menu of options Depending on the stored contact information you can view the contact details place a phone call or send an email message to the contact and more ...

Page 203: ...ets you control options for your text and MMS messages including message limits size settings and notifications 1 From home touch Messaging 2 On the Messaging screen touch Settings You can set the following n SMS Enabled Set up an application used for sending and receiving SMS ...

Page 204: ...essage When disabled a separate message is sent to each recipient n Auto retrieve Select this option to automatically retrieve all your multimedia messages completely When selected the multimedia message header plus the message body and attachments will automatically be downloaded on your phone If you clear this check box only the multimedia message header will be retrieved and shown in your Messa...

Page 205: ...ns Gmail is handled as email from a computer Restricting email from computers on your phone prevents your phone from receiving Gmail Compose and Send a Gmail Message 1 From home touch Gmail The Gmail inbox opens 2 In the inbox touch Compose ...

Page 206: ...ndow touch Add Cc Bcc and then add recipients n Save as a Draft Send Later While composing your message touch Save draft The message is saved as a draft for later n Delete Mail Being Composed In the mail composition window touch Discard Discard n Configure Gmail Settings In the mail composition window or the inbox touch Settings Select an option to configure your settings n Send Feedback In the ma...

Page 207: ...e To view your sent messages touch Sent Check Received Gmail Messages Your phone allows you to access read and reply to all your Gmail messages Open New Gmail Messages When new Gmail arrives you will see in the status bar 1 Drag the status bar down to display the notifications window ...

Page 208: ... window The new Gmail message opens l If you have two or more new Gmail messages touching the notification opens the Gmail inbox Touch a message to open it Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox 1 From home touch Gmail ...

Page 209: ... reply message touch Reply and select Reply all n Forwarding Gmail Messages With the Gmail message open touch next to and then touch Forward enter a recipient and an additional message and touch Send l You can also touch Reply and select Forward from a reply message to forward a Gmail message n Printing Gmail Messages With the Gmail message open touch next to and then touch Print Manage Gmail Mess...

Page 210: ...ail conversation threads For example when a new thread starts with a received mail the label Primary is automatically added to the thread By then adding the label travel all threads with travel are shown in a list 1 From home touch Gmail The inbox opens 2 Touch the icon on the left side of the message and then touch Change labels ...

Page 211: ...4 Touch OK The thread is added to the selected label Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox When replies arrive for archived threads they appear in the inbox again 1 From home touch Gmail The inbox opens ...

Page 212: ...ads If registered on a mailing list there will be threads with always continuing conversations For long threads that are not important mute the threads and they will no longer appear in the inbox When mail arrives that includes user s address as a recipient or in Cc mail will again appear in the inbox 1 From home touch Gmail The inbox opens ...

Page 213: ...icon on the left side of the message and then touch Mute The thread is now hidden Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread you can simply delete it from the inbox 1 From home touch Gmail The inbox opens ...

Page 214: ...he icon on the left side of the message and then touch Delete The thread is deleted Search Gmail Messages If you need to find a specific message or message thread you can search Gmail from the inbox 1 From home touch Gmail The inbox opens ...

Page 215: ... Enter your search text and touch The search results appear Touch a message or thread from the list to display it Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone s Gmail inbox 1 From home touch Gmail ...

Page 216: ...side of the message and then touch Report spam or Report phishing The selected message is reported as spam or phishing Gmail Add Another Google Gmail Account If you have multiple Gmail accounts you wish to view on your phone you can add them from the Settings ACCOUNTS menu ...

Page 217: ...Messaging and Internet 208 1 From home touch Settings Add account 2 Touch Google and then touch Existing ...

Page 218: ...Messaging and Internet 209 3 Enter your Gmail username and password and then touch OK 4 Touch Not now ...

Page 219: ...h the Google servers select the items you would like to sync with your phone and then touch You are signed in to your Google account and you can access both of your Gmail accounts from the Gmail app Switching between Gmail Accounts If you have more than one Gmail account set up you can switch between them in the Gmail app 1 From home touch Gmail ...

Page 220: ... want to view from the list at the top of the menu The selected account inbox is displayed Email Use the Mail application to send and receive email from your webmail or other accounts using POP3 or IMAP or access your Exchange ActiveSync account for your corporate email needs ...

Page 221: ...me touch Email A window for adding an account appears if no email account has been previously set up 2 Follow the onscreen instructions to set up your email account The email account is set up and you will begin receiving email Add an Email Account You can add several types of personal email accounts such as POP3 and IMAP accounts on your phone Add an Email Account from the Email App You can add e...

Page 222: ...Messaging and Internet 213 The email inbox opens 2 Touch Settings ...

Page 223: ...s to complete the account setup The email account is added and you will begin receiving email for the account Add an Email Account from the Settings Menu You can also set up email accounts from the Settings ACCOUNTS menu 1 From home touch Settings Add account Corporate IMAP or POP3 ...

Page 224: ...g Next prompts your phone to attempt a regular email setup and test the incoming and outgoing servers l If you have custom settings you need to configure touch Manual setup and enter your settings These may include mail type user name password server security type etc 3 Select your sync settings and then touch Next ...

Page 225: ...or the email account such as incoming and outgoing server settings before you proceed Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account you can read manage and send email in the same easy way as with a POP3 IMAP account However you can also access some powerful Exchange features Important Before setting up a Microsoft Exchange ActiveSync Account...

Page 226: ...Messaging and Internet 217 2 Enter the Email address and Password for the email account and then touch Manual setup 3 Touch Exchange ...

Page 227: ...r company network administrator l Port Enter your port number l Security type Select a security type l Client certificate Touch Select to enter the password for credential storage 5 Select your sync settings and then touch Next 6 Enter an account name and touch Next to complete setup Compose and Send Email Compose and send email using any account you have set up on your phone Increase your product...

Page 228: ...box opens l If you want to switch to a different email account touch the account name at the top of the screen and select another account 2 Touch Compose The email composition window opens 3 Enter the message recipient s subject and message ...

Page 229: ...ssaging and Internet 220 4 Touch Send The email message is sent Open New Email Messages When new email arrives you will see in the status bar 1 Drag the status bar down to display the notifications window ...

Page 230: ...sage opens l If you have two or more new email messages touching the notification opens the email inbox Touch a message to open it Open Email Messages You can also open and read email messages directly from the email inbox Reading and replying to email on your phone is as simple as on your computer ...

Page 231: ...ou want to unread and then touch Mark unread n Deleting Email Touch the icon on the left side of the message you want to delete and then touch Delete n Syncing Accounts Manually Sync sent and received email messages manually at any time regardless of the automatic sync settings Switch to the account you want to sync and then touch Refresh or drag the inbox screen down n Replying to Email Messages ...

Page 232: ...d l You can also touch Reply and select Forward from a reply message to forward a Gmail message n Printing Gmail Messages With the Gmail message open touch next to and then touch Print Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone 1 From home touch Settings Corporate IMAP or POP3 ...

Page 233: ...Messaging and Internet 224 2 Touch an account you want to delete 3 Touch Remove account ...

Page 234: ...account again to confirm the deletion The account is deleted from your phone Manage Your Email Inbox Your email inbox provides management options for viewing sorting and deleting your email messages View Your Email Inbox 1 From home touch Email ...

Page 235: ... deletion Data Services General Information Sprint Spark LTE and 3G Networks The following topics will help you learn the basics of using your data services including managing your user name launching a data connection and navigating the Web with your phone Important Certain data services requests may require additional time to process While your phone is loading the requested service the touchscr...

Page 236: ...our distance to the base station and infrastructure and other objects through which the signal passes Set Your Network Options 1 From home touch Settings More Mobile networks Preferred network type 2 Select LTE CDMA or CDMA The phone will scan for the best available Sprint network and will automatically connect to it ...

Page 237: ...ally based on your name and a number followed by sprintpcs com For example the third John Smith to sign up for Sprint data services might have jsmith003 sprintpcs com as his user name When you use data services your user name is submitted to identify you to the network Your user name is automatically programmed into your phone You don t have to enter it Update Your User Name If you choose to chang...

Page 238: ...Your phone is connected to the Sprint Spark enhanced LTE network The rays spin when data is being transferred 3G data service Your phone is connected to the 3G network When the icon is animated your phone is transferring or receiving data Browser Your phone s Web browser gives you full access to both mobile and traditional websites on the go using 3G 4G or Wi Fi data connections Your phone support...

Page 239: ...essage email message or Gmail message Tip To change the phone s default launch page to your current page touch Settings Home page clear the Default check box and then enter the current page s URL in the Enter URL field Touch ON to complete Add a Bookmark Bookmark favorite sites using the browser menu options 1 From home touch Chrome ...

Page 240: ...Messaging and Internet 231 The browser opens 2 Navigate to the Web page you want to bookmark and touch The add bookmark window opens 3 Check or change the bookmark title URL etc and then touch Save ...

Page 241: ...Messaging and Internet 232 The Web page is added to bookmarks View Browser History Use the browser menu options to view your browsing history 1 From home touch Chrome The browser opens 2 Touch History ...

Page 242: ...rnet 233 The history window opens l If you don t see drag the Web page down to display the address bar 3 Touch an entry The Web page opens Use Tabs You can use multiple tabs to switch between Web sites quickly and easily ...

Page 243: ...Messaging and Internet 234 Open New Browser Tabs Use tabbed browsing to switch between Web sites quickly and easily 1 From home touch Chrome The browser opens 2 Touch ...

Page 244: ...down to display the address bar 3 Touch New tab A new tab opens Note You can also open a new tab by touching Open tabs New tab Open Incognito Tabs Use incognito tabs to browse Web pages without leaving identifying information such as browsing history cookies etc 1 From home touch Chrome ...

Page 245: ...Messaging and Internet 236 The browser opens 2 Touch The option menu opens l If you don t see drag the Web page down to display the address bar 3 Touch New incognito tab ...

Page 246: ...Messaging and Internet 237 A new incognito tab opens Switch Tabs 1 Touch Open tabs You can see all the open tabs Note You can also drag the address bar down to see the open tabs 2 Touch a desired tab ...

Page 247: ...can change to another tab by swiping the address bar right or left Close Tabs 1 Touch Open tabs You can see all the open tabs Note You can also drag the address bar down to see the open tabs 2 Swipe the tab you want to close right or left ...

Page 248: ...o close tabs by touching the top right corner of the page Tab Menu You can open a new tab or close Chrome from the tab menu 1 Touch Open tabs You can see all the open tabs Note You can also drag the address bar down to see the open tabs 2 Touch ...

Page 249: ...ab allows you to browse the Web without leaving identifying information n Close all tabs closes all open tabs and exits Chrome n Close incognito tabs closes all incognito tabs n Settings allows you to modify your Web settings For more information see Browser Settings Browser Settings Customize your experience with the Internet through the browser settings menu 1 From home touch Chrome ...

Page 250: ... Settings and customize your browser settings Your browser settings are saved Options for Browser Operations n Editing Bookmarks From the browser touch Bookmarks touch and hold a bookmark and then touch Edit bookmark edit the bookmark and then touch Save ...

Page 251: ...crypting sent received data While in a screen connected by SSL TLS data is encrypted to safely send receive private information credit card numbers corporate secrets etc and provide protection against online threats eavesdropping falsification impersonation etc SSL TLS Cautions When a security notice appears upon opening a webpage users must decide for themselves whether or not to open the page No...

Page 252: ...Lens Becomes Dirty Fingerprints smudges on lens prevent capturing of clear still images videos Wipe lens with a soft cloth beforehand Avoid Exposure to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods May discolor color filter and affect color of images Flash Warning Do not shine flash close to eyes Do not look directly at flash when shining flashing Do not shine f...

Page 253: ...camera at your subject l When you take a picture of people the camera automatically recognizes the face of your subject and focuses on it face detection function l To zoom in swipe the screen right l To zoom out swipe the screen left Auto focus activates 3 Touch ...

Page 254: ...ubject and access camera controls and options n Switch operation mode Switch between a simple mode easy to operate and a detail mode various settings available n Settings Open the camera settings menu and lets you change additional camera settings See Camera Settings n Switch view mode Switch between the back camera lens and the front facing camera lens for self portraits video chatting etc n Flas...

Page 255: ...g out n Framing Adviser According to the shooting scene display dividing lines or guide for composing a shot n Change Framing Adviser Change Framing Adviser settings n Minipreview Display the picture that was just taken n Shutter Touch to shoot n Camera Video Switch Switch between picture and video shooting Record Videos Record high quality videos using your phone s video camera Note By default pi...

Page 256: ...amera viewfinder appears 2 Move the selection slider to video camera The video shooting screen is displayed l When prompted to confirm follow the onscreen instructions to continue 3 Aim the camera at your subject and then touch ...

Page 257: ...ng begins 4 Touch to stop recording The camera stops recording and the video is captured and saved to your phone or SD card Video Shooting Screen The video shooting screen lets you view your subject and access video controls and options ...

Page 258: ... the shooting size n NightCatch Capture dark portions brightly n Remaining Time Show the remaining time for recording by the current settings n Minipreview Display the video that was just recorded n Record Start recording n Camera Video Switch Switch between picture and video shooting View Pictures and Videos Using Gallery Using the Gallery application you can view pictures and watch videos that y...

Page 259: ...another album touch to return to the album list 3 Touch an image to view the picture or video The picture or video opens l Touch a picture to view it full screen l Touch to start the video and then follow the onscreen instructions l You can share or delete multiple pictures or videos together by touching and holding thumbnails in an album ...

Page 260: ...creen twice or pinch the screen to zoom in or out on a picture or video n Viewing Videos Use the onscreen controls to play pause or stop the video playback After selecting an album from the Albums tab you can browse through the pictures and videos of that album Touch a picture or video to view it in full screen By default the pictures and videos in an album are displayed in grid view Edit Pictures...

Page 261: ...ideos for the album opens 3 Touch the picture you want to rotate 4 Touch and then select either Rotate left or Rotate right The picture is rotated and saved to the phone or SD card depending on your settings Crop a Picture 1 From home touch Gallery ...

Page 262: ...Camera and Video 253 The album list opens 2 Touch an album such as Camera The list of pictures and videos for the album opens 3 Touch the picture you want to crop ...

Page 263: ... The cropped picture is saved in the album as a copy The original picture remains unedited Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages You can share pictures on your social networks such as Facebook Picasa and Twitter and share videos on YouTube You can also send them to another phone or your computer using Bluetooth Send P...

Page 264: ...bum such as Camera The list of pictures and videos for the album opens 3 Touch the pictures or videos you want to share l To select multiple items touch and hold an image to turn on multiple select Touch all the items you want to include 4 Touch and then touch See all Email or Gmail ...

Page 265: ...ail see Compose and Send Email or Create and Send Gmail Send a Picture or Video by Multimedia Message Multimedia Messaging MMS lets you send pictures and videos using your phone s messaging app Although you can send several pictures or videos in a multimedia message it may be better to just send one at a time especially if the files are large in size 1 From home touch Gallery The album list opens ...

Page 266: ...Touch all the items you want to include 4 Touch and then touch Messaging Follow the onscreen prompts to complete and send the message For more information about sending multimedia messages see Send a Multimedia Message MMS Send Pictures or Videos Using Bluetooth You can select several pictures videos or both and send them to someone s phone or your computer using Bluetooth 1 From home touch Galler...

Page 267: ...h as Camera The list of pictures and videos for the album opens 3 Touch the pictures or videos you want to share l To select multiple items touch and hold an image to turn on multiple select Touch all the items you want to include 4 Touch and then touch Bluetooth ...

Page 268: ...ion see Bluetooth Share Pictures and Videos on Facebook You can share pictures and videos from your phone directly to your Facebook account You need to be logged in to your Facebook account to upload pictures and videos 1 From home touch Gallery The album list opens 2 Touch an album such as Camera ...

Page 269: ... on multiple select Touch all the items you want to include 4 Touch and then touch See all Facebook 5 Add a caption and then touch Post The upload is completed l For confirmation check the status bar for the upload information Share Pictures on Picasa You need to be signed in to a Google account to upload pictures to the Picasa picture organizing service 1 From home touch Gallery ...

Page 270: ...uch as Camera The list of pictures and videos for the album opens 3 Touch the pictures or videos you want to share l To select multiple items touch and hold an image to turn on multiple select Touch all the items you want to include 4 Touch and then touch Picasa ...

Page 271: ...he upload is completed l You can view the pictures online at picasaweb google com Share Videos on YouTube You can share your videos by uploading them to YouTube Before you do this you must create a YouTube account and sign in to that account on your phone 1 From home touch Gallery The album list opens 2 Touch an album such as Camera ...

Page 272: ...ude 4 Touch and then touch See all YouTube l If prompted select an account and then touch OK 5 Enter the prompted information such as description and tags and select a privacy option 6 Touch The upload is completed Camera Settings You can adjust your camera s settings using the icons on the main camera screen and the full camera settings menu Switch Camera Mode Your phone lets you use different ca...

Page 273: ...Camera and Video 264 1 From home touch Camera The camera viewfinder appears 2 Touch The shooting mode list appears 3 Touch a shooting mode ...

Page 274: ... light or nighttime landscapes Food Capture close up details of food Text Suitable for print and text Sepia Add a warm nostalgic feel Monochrome Emphasize highlights and shadows Bleach Bypass Add a faded high contrast look to the shot Fisheye Capture the subject with an ultra wide angle lens Miniature Give life size subjects a miniature look Panorama Combine shots to create a single panoramic imag...

Page 275: ...ch 2 Touch The camera settings menu opens 3 Select your desired settings from the options The main options you can choose are the following Item Description ISO 1 Set the ISO speed White Balance Set the white balance according to the shooting environment Mic settings 2 Set to record sound ...

Page 276: ...nable use of shake correction Anti Flicker Set the anti flicker feature Save to 3 Select your phone memory or an installed SD card to save pictures to Time lapse 2 Set to shoot a time lapse video Help Display camera video instructions Framing Advisor Guide 1 Display Framing Adviser instructions 1 This option is available for the camera viewfinder screen 2 This option is available for the video sho...

Page 277: ...Mobile app opens 2 Follow the prompts to customize your app and begin following your favorite racers Navigation Your phone offers a number of location based navigation programs to help you figure out where you are and get you where you re going Google Maps Use the Google Maps app to determine your location find directions browse local businesses and attractions rate and review places and more Note...

Page 278: ...iew Maps of Specified Places Use Google Maps to locate and map a specific address or destination 1 From home touch Maps Google Maps opens l If prompted follow the onscreen instructions to accept terms of use 2 Touch Search ...

Page 279: ...ur current location and your destination touch a method of transport car public transit or on foot l Route candidates appear in a list n Check Detailed Operation for Maps From the Maps app touch Help Scout Scout by Telenav is a daily personal navigator that helps you get where you re going It lets you see and hear turn by turn directions and it can provide important personalized information about ...

Page 280: ...al Navigator 1 From home touch Scout The Scout app will open l If prompted accept the terms of use before continuing 2 Use the search bar to enter a place or an address for directions or explore other options to find places to go or things to do ...

Page 281: ...unicate with other Hangout users and also use video calling Log in to a Google account beforehand see Google Account Using Hangouts 1 From home touch Hangouts The Hangouts app will open l When prompted follow the onscreen instructions to continue 2 Touch New Hangout to start a new Hangout ...

Page 282: ...Useful Features 273 3 Type a name email number or circle or select a contact from the list ...

Page 283: ...ght n Ending a Video Chat In the video chat window touch n Disabling Chat History If you don t want to keep chat history in the chat window touch Turn history off n Delete Chat History To delete all your chat history in the chat window touch Delete Delete Note You can use Hangouts as your phone s default messaging app or as a standalone IM app If you set Hangouts as the default messaging app the M...

Page 284: ...age if you want to use Google Now or touch No maybe later to continue with your Google search 2 Type your search keywords and touch Search results appear l To search by voice touch in the search bar and speak your search terms Google Search Operations n Changing Search Information In the search window touch Settings Phone search and select where to search n Using Google Now Google Now automaticall...

Page 285: ...settings Touch Settings Accounts privacy Google location settings Google Location Reporting and select your options n Canceling Google Now In the search window touch Settings Google Now OFF select whether to disable location history and then touch Turn off Use Google Voice Search Use your voice to search instead of typing with Google Voice Search 1 From home touch Voice Search The Voice Search win...

Page 286: ...7 Search results appear Calculator Your phone s convenient built in calculator lets you perform basic mathematical equations 1 From home touch Calculator The calculator app launches 2 Touch onscreen keys for calculations ...

Page 287: ...s organize your time and reminds you of important events Depending on your synchronization settings your phone s Calendar stays in sync with your Calendar on the Web Exchange ActiveSync calendar Google Calendar and Outlook calendar In order to sync with your Google calendar you must sign in to a Google account on your phone See Google Account Access the Calendar n From home touch Calendar ...

Page 288: ...iew Next Previous Month Month View From the Calendar flick the screen up or down n View Next Previous Week Week View From the Calendar flick the screen left or right n View Next Previous Day Day View From the Calendar flick the screen left or right n View the Next Previous Time Period Day Week View From the Calendar flick the screen up or down Add an Event to the Calendar Add events to your calend...

Page 289: ...Useful Features 280 The Calendar app opens 2 Touch New event The add event window opens 3 Enter an event title start date time end date time etc and then touch DONE ...

Page 290: ... Google Calendar on the Web you ll be able to see them in the Calendar application on your phone For more information about creating and managing multiple Google Calendars visit the Google website calendar google com l If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer you can also select these calendars View Calendar Events You can display the Cale...

Page 291: ...s 282 The Calendar app opens 2 Touch a date and then touch an event The event details appear l In event details touch Edit to edit the event l In event details touch Delete and follow the prompts to delete the event ...

Page 292: ... 283 Sync Calendars You can select which calendars you d like to sync on your phone along with what types of information you want to sync 1 From home touch Calendar The Calendar app opens 2 Touch Calendars to display ...

Page 293: ...gs have been updated 4 Touch Calendars to sync and then touch OK The selected calendars sync Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone you can also synchronize Exchange ActiveSync calendar events on your phone Calendar events on your ...

Page 294: ...xchange ActiveSync account is set for synchronization you will see a Sync icon Clock Your phone has a Clock app that lets you set alarms view time in time zones around the world use a stopwatch set a timer and use your phone as a desk clock Checking the Time You can check the time any time on your phone The current time is displayed in the upper right corner of the status bar Many widgets and lock...

Page 295: ...me settings menu appears 3 Clear the check marks next to Automatic date time and Automatic time zone and then set the date and time as desired The date and time will reflect your new settings Set Alarms Set multiple alarms using your phone s Clock app ...

Page 296: ...e touch Clock The Clock app opens 2 Touch the Alarm tab and then touch You can also touch an alarm from the list and customize it 3 Set the alarm options including time name repeat pattern alarm sound vibration snooze and then touch ...

Page 297: ...arm and or vibrates n Stopping an alarm When the alarm sounds drag Stop down to dismiss it Additional Clock Features Your phone s Clock app provides additional useful features including world clock stopwatch and timer functions All features are available from the Clock app display n From home touch Clock ...

Page 298: ...nts down to the hundredth of a second 1 From the Clock app touch the StopWatch tab 2 Touch Start to begin timing 3 Touch Stop to stop timing l Additional options include Lap to keep track of laps Split to track split times Restart to continue timing and Reset to reset the stopwatch to zero Timer The timer provides a countdown timer for up to 59 minutes and 59 seconds 1 From the Clock app touch the...

Page 299: ...nd install the app from Google Play 1 From home touch Play Store 2 Touch the Search icon and search for twitter 3 Touch Twitter from the results list 4 Touch INSTALL and then touch ACCEPT The app will be downloaded and installed on your phone 5 When the download has completed touch Open l To open the app from the home screen touch Twitter Tweet on Twitter Read Twitter feeds follow your friends and...

Page 300: ...witter account 2 Touch the What s happening text box type a tweet and touch Tweet The tweet is sent and appears on your Twitter feed Facebook Post updates read what your friends are up to upload pictures and check ins and more with on the go Facebook access Install the Facebook App on Your Phone Before you use Facebook on your phone you must download and install the app from the Google Play Store ...

Page 301: ...esults list 4 Touch INSTALL and then touch ACCEPT The app will be downloaded and installed on your phone 5 When the download has completed touch Open l To open the app from the home screen touch Facebook Sign in to Your Facebook Account from Account Settings 1 From home touch Settings Add account ...

Page 302: ...k username and password and touch Log in Your Facebook account is added to your phone Use Facebook Once you ve downloaded the app and signed in you can post and read updates upload pictures tag locations and more all from your phone 1 From home touch Facebook ...

Page 303: ...t up a new Facebook account 2 Touch Status and type an update touch Photo and upload a picture from the gallery touch Check In to share your location Like and comment on friends posts and more YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren t signed in to a YouTube ...

Page 304: ... through the YouTube channels and touch a video you want to see The video plays on your phone screen l Touch the screen to pause or resume play while watching Post a Video to YouTube You can post videos to your YouTube account from your phone Before posting you must set up a YouTube account and sign in to it on your phone 1 From home touch YouTube ...

Page 305: ...you re prompted to create a channel follow the onscreen instructions to continue 3 Touch at the top of the screen and then select a video to upload l Enter a title description and tags and select a privacy setting 4 Touch The video is uploaded to your YouTube channel ...

Page 306: ...e Play Music visit play google com about music Note For information about loading music onto your phone see Connect to a Computer via USB Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone Compatible music file formats include MP3 AAC and FLAC 1 From home touch Play Music The Play Music app opens to the Listen Now view l If you re prompted to select...

Page 307: ...from a playlist in Playlists Touch Playlists l Touch a song artist name at the bottom of the screen to display the Google Play Music player screen Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen When the Google Play Music player screen is not displayed touch a song artist name at the bottom of the screen ...

Page 308: ...ouch twice to go back to the previous song Touch once to restart the current song Play Pause Touch to switch play and pause Options menu Set the following options Start instant mix Add to playlist Go to artist Go to album Clear queue Save queue Queue list Display a queue list Rate thumbs up thumbs down Touch to rate songs Shuffle Play songs in random order Next song Go to the next song Create Play...

Page 309: ...Useful Features 300 The Play Music app opens to the Listen Now view 2 Display a song or album you want to add and then touch next to it ...

Page 310: ...3 Touch Add to playlist New playlist 4 Enter a name and touch OK The playlist is created 5 Return to the Listen Now view display a song or album you want to add and then touch next to it Touch Add to playlist playlist name ...

Page 311: ...Library Adding Currently Playing Music to a Playlist n From the player view touch Add to playlist playlist name The music is added to the playlist Sprint Music Plus With Sprint Music Plus and the Music Store Ringtone Store and Ringback Tone Store you can purchase download and play music ringtones and ringback tones for your phone Access Sprint Music Plus 1 From home touch Sprint Music Plus ...

Page 312: ...es Terms of Use 2 Touch a store option from the main page Ringbacks Store Music Store or Ringtones Store or touch Music under Library to access your music l Touch the onscreen navigation tools to skip ahead or rewind Touch at any time to see additional options l For more information touch Settings About or Help ...

Page 313: ... Sprint Music Plus Store you can shop for songs to purchase and download to your phone 1 From home touch Sprint Music Plus Music Store The app will open and display the Music Store 2 Enter a song or artist in the search field or browse through options in the tabs in the center of the screen ...

Page 314: ... You can have a Google Wallet account associated with your Google account to purchase items from the Google Play Store app To create a Google Wallet account do one of the following n On your computer go to google com wallet to create a Google Wallet account or n The first time you use your phone to buy an item from Google Play you re prompted to enter your billing information to set up a Google Wa...

Page 315: ...m follow the onscreen instructions to continue l You may also be prompted to install the OfficeSuite Font Package Touch Install if you want to install the package 2 Swipe the screen right and then touch an item such as My documents that contains a file you want to open The app displays the file ...

Page 316: ... screenshots URL on the websites will be captured along with the screenshots View the captured screenshots with the Clip Now app Note You may not be able to capture screenshots depending on the type of screen Enable Clip Now 1 From home touch Settings 2 Touch Clip Now ...

Page 317: ...y to use Capture Screenshots Using Clip Now 1 Slide your finger along the top edge of the screen A screenshot of the current screen is captured l You can slide from either direction to capture a screenshot l When you capture a screenshot of a Web page the URL of the Web page will also be saved ...

Page 318: ...ed Using Clip Now 1 From home touch Clip Now The screenshot list is displayed l If instructions for using Clip Now appear follow the onscreen instructions to continue 2 Touch a screenshot you want to view The screenshot details screen is displayed ...

Page 319: ...Useful Features 310 3 Touch or l Share Share the image via email etc l Delete Delete the image l If you touch a URL you can open its saved Web page s ...

Page 320: ... life while allowing you to talk on the phone and use data at the same time The Connections Optimizer works by searching for available remembered Wi Fi networks If you do not leave your Wi Fi antenna on all the time you will only notice the Connections Optimizer operating at certain times of the day in a small number of locations on the network Your Wi Fi antenna will conserve battery by scanning ...

Page 321: ...the check mark in the box Enabled when the check mark is entered Connections Optimizer will turn on and automatically analyze your phone s connection options Disable Connections Optimizer 1 From home touch Settings More Mobile networks Automatic Connections ...

Page 322: ...r will turn off Connect to a Computer via USB One way to back up or sync files between your phone and a computer is by using a direct USB connection You can use the supplied micro USB cable to connect your phone directly to your computer and transfer music pictures and other content files ...

Page 323: ...Description Media device MTP Transfer files between your phone and computer such as pictures videos and music Camera PTP Transfer picture and video files between your phone and computer USB mass storage UMS Exchange data with a computer using an optional installed SD card as an external storage device Transfer Files Between the Phone and a Computer 1 Connect your phone to your computer using the s...

Page 324: ... most transfers you ll want to use Connected as a media device l To change the option touch it in the notifications window to open the Settings USB connection window and then touch the desired option l If you see Connected as an installer in the notifications window touch Connected as an installer and then Connected as a media device or Connected as a camera ...

Page 325: ...D Card as a USB Drive To transfer music pictures and other files from your computer to your phone s SD card you need to set the phone s SD card as a USB drive 1 Connect your phone to your computer using the supplied micro USB cable l Insert the smaller end of the cable to the charger accessory jack at the bottom of the phone l Insert the USB end of the cable into an available USB port on your comp...

Page 326: ...amera and then USB mass storage UMS 3 After closing the notifications window touch Turn on USB storage and then touch OK 4 Do one of the following l Copy files from the computer to the root folder on the phone s storage card l Copy files from the phone s storage card to a folder on your computer or computer desktop ...

Page 327: ...distances of approximately 130 feet To use your phone s Wi Fi you need access to a wireless access point or hotspot The availability and range of the Wi Fi signal depends on a number of factors including infrastructure and other objects through which the signal passes Turn Wi Fi On and Connect to a Wireless Network Use the Wireless networks settings menu to enable your phone s Wi Fi radio and conn...

Page 328: ...i Fi slider to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks l To disable Wi Fi touch the slider again 4 Touch a Wi Fi network to connect enter the password if it s not an open network and then touch Connect ...

Page 329: ...ble devices l Add network Set network information manually to connect to a network Note The next time your phone connects to a previously accessed secured wireless network you will not be prompted to enter the password again unless you reset your phone to its factory default settings or you instruct the phone to forget the network Note Wi Fi networks are self discoverable which means no additional...

Page 330: ...Connectivity 321 2 Touch Wi Fi The Wi Fi settings menu appears 3 Touch the Wi Fi slider to turn Wi Fi on ...

Page 331: ...d You will see the names and security settings of in range Wi Fi networks l To disable Wi Fi touch the slider again 4 Touch Advanced The advanced Wi Fi settings menu appears 5 Select an option from the following to change its settings ...

Page 332: ...r networks even when Wi Fi is turned off l Avoid poor connections When enabled your phone does not use a Wi Fi network when there is a poor connection l Install certificates If you have certificates stored on an installed optional memory card not included you can use this option to install the certificates l Wi Fi optimization Enable your phone to use as little battery as possible when using Wi Fi...

Page 333: ...Connectivity 324 2 Touch Wi Fi The Wi Fi settings menu appears 3 Touch the name of the connected access point and then touch Forget ...

Page 334: ...sconnecting from an access point you may need to re enter the password to reconnect Wi Fi Direct Use Wi Fi Direct to connect directly to other Wi Fi Direct devices simply via Wi Fi without an access point or via the Internet 1 From home touch Settings ...

Page 335: ...tivity 326 2 Touch Wi Fi The Wi Fi settings menu appears 3 Touch the Wi Fi slider to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks 4 Touch Wi Fi Direct ...

Page 336: ... a device with which to connect l If you cannot find the device you want to connect to touch SEARCH FOR DEVICE l If connected via Wi Fi you will see a confirmation Follow the onscreen instructions l Touch RENAME DEVICE to rename your phone name as it appears on the other device 6 Accept the connection on the other device ...

Page 337: ...you can share your phone s mobile data services via Wi Fi with other Wi Fi enabled devices The feature works best when used in conjunction with 4G data services although 3G service can also be used Important Use of the Hotspot feature requires an additional subscription Sign on to your account at sprint com mysprint or access your account via Sprint Zone touch Sprint Zone to learn more Note Turnin...

Page 338: ...portant Write down the passkey password for this communication shown onscreen Note The best way to keep using the phone as a hotspot is to have it connected to a power supply Connect to Mobile Hotspot 1 Enable Wi Fi wireless functionality on your target device laptop media device etc 2 Scan for Wi Fi networks from the device and select your phone hotspot from the network list ...

Page 339: ...ion l To change the Wi Fi hotspot settings touch Wi Fi hotspot settings to change the necessary settings Tips You can change the maximum number of devices allowed to be connected to your Wi Fi hotspot Touch Wi Fi hotspot maximum connections select the number and touch OK Tethering Use Tethering to share your device s Internet connection with a computer that connects to your device via USB cable or...

Page 340: ...hering or Bluetooth tethering Tethering is turned on and your phone s Internet connection can be shared with a connected device l For USB tethering connect your phone to the target device with the supplied USB cable l For Bluetooth tethering pair your phone with the other device via Bluetooth ...

Page 341: ... hands free conversations noise may be audible depending on conditions Information may not appear correctly on connected devices depending on the transferred data Bluetooth Information Bluetooth is a technology that enables wireless connection with computers Bluetooth devices with hands free features etc Function Description Audio output Listen to music etc wirelessly Hands free calls Call hands f...

Page 342: ...Connectivity 333 2 Touch Bluetooth The Bluetooth settings open 3 Touch the Bluetooth slider to turn Bluetooth on ...

Page 343: ...en BLUETOOTH BLUETOOTH OFF to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft and in hospitals Pair Bluetooth Devices Search for and pair nearby Bluetooth devices Registered Bluetooth devices can be connected simply n Enable the Bluetooth function on the Bluetooth devices b...

Page 344: ...st l If a target device is not detected touch SEARCH FOR DEVICES to search again 3 Touch a device from the AVAILABLE DEVICES list and follow the onscreen instructions to pair with the device The Bluetooth device is paired to your phone l Methods to accept a Bluetooth connection differ depending on the devices used ...

Page 345: ...npaired from your phone To make another connection with the device you will need to pair again Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset or have hands free conversations using a compatible Bluetooth headset or car kit It s the same procedure to set up stereo audio and hands free devices 1 From home touch Settings ...

Page 346: ... the PAIRED DEVICES list 3 Touch a device from the PAIRED DEVICES list Your phone connects to the paired device The pairing and connection status is displayed below the device s name in the Bluetooth devices section When the device is connected to your phone the Bluetooth paired icon is displayed in ...

Page 347: ... Bluetooth compatible devices Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth enabled device such as a phone or notebook computer Types of Data You Can Send via Bluetooth You can send various types of information including the following depending on the device you are sending to n Images and videos n Contacts n Audio files In ...

Page 348: ...Connectivity 339 3 Touch Share Bluetooth ...

Page 349: ... the onscreen instructions Receive Data via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth including pictures music tracks and documents such as PDFs 1 When another device attempts to send a file to your phone via Bluetooth you will see a request to accept the file in the notifications window ...

Page 350: ... a compatible application For example if you open a music track it starts playing in the Music application View Your Phone s Screen on Other Devices You can display your phone s screen content on the screen of another device mirroring function This allows you to enjoy pictures and videos on your phone on the larger screen of a TV or similar device Your phone connects to nearby Wi Fi Direct capable...

Page 351: ...Connectivity 342 The Nearby devices menu opens 2 Touch Enable wireless display Enabled when the check mark is entered ...

Page 352: ...Connectivity 343 3 Select and touch the name of the device you want to connect to Your phone connects to the selected device ...

Page 353: ...paper etc Clip now Enable Clip Now and check usage instructions Storage Check memory usage and manage usage of an optional SD card USB connection Select the data exchange method for USB connection Battery Check your phone s battery usage Apps Check installed and running applications Location services Select your phone s location access options Security Lock the screen set encryption options etc La...

Page 354: ...The settings menu opens 2 Select settings Settings are made and applied Wi Fi Calling Settings By enabling Wi Fi Calling you can make or receive calls using Wi Fi network even where there is no cellular signal Enable Wi Fi Calling 1 From home touch Settings ...

Page 355: ...Settings 346 2 Touch Wi Fi Calling The Wi Fi settings menu appears 3 Touch the Wi Fi Calling slider to turn Wi Fi Calling on ...

Page 356: ...again l When prompted to accept a Wi Fi Calling service agreement follow the onscreen instructions 4 Touch the Wi Fi network you want to use with Wi Fi Calling l The touched Wi Fi network is displayed under WI FI CALLING ENABLED WI FI NETWORKS 5 Touch the Wi Fi network displayed under WI FI CALLING ENABLED WI FI NETWORKS ...

Page 357: ...rrent location by entering it in the entry field l You can select the Locate Me check box to relay your location when making an emergency call with Wi Fi Calling Make a Call with Wi Fi Calling When you make a call and Wi Fi Calling is enabled Wi Fi Calling is automatically used for the call For details on making a call see Call Using the Phone Dialer or Place Calls from Contacts Call ...

Page 358: ... Menu The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about Wi Fi settings see Wi Fi 1 From home touch Settings 2 Touch Wi Fi ...

Page 359: ...Fi slider to turn Wi Fi on Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks l To disable Wi Fi touch the slider again 4 Touch a Wi Fi network to connect enter the password if it s not an open network and then touch Connect ...

Page 360: ...or information For password for a public wireless LAN check with user s service provider l Entering a password is not required if an access point is not security protected l WPS Push Button Use the WPS function to connect to WPS capable devices l Add network Set network information manually to connect to a network Wi Fi Settings Options Wi Fi setting options let you set up and manage wireless acce...

Page 361: ...rn it on 3 Touch The Wi Fi setting options appear 4 Select an option to change its settings l Scan Search for available Wi Fi networks l WPS Pin Entry View the PIN used by your device to set up a PIN secured connection to a Wi Fi router or other equipment ...

Page 362: ...nced Configure detailed Wi Fi settings See Wi Fi Settings for details Bluetooth Settings Your phone s Bluetooth capabilities let you use wireless headsets send and receive pictures and files and more For details on your phone s Bluetooth usage see Bluetooth 1 From home touch Settings 2 Touch Bluetooth ...

Page 363: ...nd follow the onscreen instructions l Depending on the device you may be required to enter or accept a passkey l If the target device does not appear touch SEARCH FOR DEVICES to search again l This setting is available when Bluetooth is enabled n Change the Name of a Paired Device From Bluetooth settings touch next to a paired device name touch Rename enter a new name and touch OK l This setting i...

Page 364: ...gs Your phone s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application Call Settings Overview The call settings menu allows you to configure the following options Call Setting Description Voicemail Configure your voicemail settings Dial pad touch tones Enable dialpad tones Quick responses Edit a message that is played when you cannot a...

Page 365: ...Call settings menu opens 3 Set your Call options Your Call settings are saved and applied Data Usage Settings The Data usage menu lets you view your phone s mobile and Wi Fi data usage set data limits restrict hotspot usage and more ...

Page 366: ...age window opens Data Usage Settings Operations n Enable Mobile Data In the Data usage window touch the slider for Mobile data to enable the service n Enable Restrictions on Mobile Data Usage From the Data usage window touch Set mobile data limit OK to enable restriction ...

Page 367: ...abled n Check Data Usage for Each Application To see how your data is being used slide the vertical white bars in the graph to set a usage period and then touch an app name to see its usage for the period n Enable Data Roaming From the Data usage window touch Data roaming l Enter the check mark to enable clear the check mark to disable l If a confirmation appears follow the onscreen instructions n...

Page 368: ...e downloads More Settings The More settings menu provides access to additional wireless and network options such as default messaging app VPN Mobile networks and more More Settings Options Setting Description Airplane mode Disable all settings that emit or receive signals Phone stays powered on Default SMS app Set a default SMS app Tethering portable hotspot Configure settings for tethering and Wi...

Page 369: ...t items Your settings are saved and implemented Airplane Mode Setting Airplane Mode setting allows you to use many of your phone s features such as Gallery Camera and Music when you are on an airplane or in any other area where making or receiving calls or data ...

Page 370: ...set your phone to Airplane Mode it cannot send or receive any calls or access online information 1 From home touch Settings 2 Touch More Airplane mode 3 Touch the Airplane mode check box While in Airplane Mode the status bar will display ...

Page 371: ...ings 362 Default SMS App Settings If you have multiple messaging apps installed on your phone you can choose the app your phone uses for SMS messaging 1 From home touch Settings 2 Touch More Default SMS app ...

Page 372: ... let you complete settings for the tethering and hotspot features Tethering settings enable your phone to connect to another device for Internet access via USB or Bluetooth Hotspot settings allow your phone to serve as a Wi Fi hotspot See Mobile Hotspot and Tethering for more information about Tethering portable hotspot Important Use of the Tethering and Hotspot features requires an additional sub...

Page 373: ...hotspot options Tethering portable hotspot settings are applied and saved Virtual Private Networks VPN From your phone you can add set up and manage virtual private networks VPNs that allow you to connect and access resources inside a secured local network such as your corporate network ...

Page 374: ... your network administrator Before you can initiate a VPN connection your phone must first establish a Wi Fi or data connection For information about setting up and using these connections on your phone see Browser and Turn Wi Fi On and Connect to a Wireless Network Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates you must f...

Page 375: ...Settings 366 2 Touch Security and then touch Screen lock Password 3 Enter a new password at least four characters including letters for the credential storage and then touch Continue ...

Page 376: ...nu and then touch your preferred system and user credentials Your secure credentials storage is set You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this Add a VPN Connection Use the Wireless networks settings menu to add a VPN connection to your phone 1 From home touch Settings ...

Page 377: ...Settings 368 2 Touch More VPN The VPN settings window appears 3 Touch Add VPN profile and then enter the information for the VPN you want to add ...

Page 378: ...l Set up all options according to the security details you have obtained from your network administrator 4 Touch Save Your VPN is added to the VPNs section of the VPN settings window Connect to or Disconnect from a VPN Once you have set up a VPN connection connecting and disconnecting from the VPN is easy ...

Page 379: ...Access the VPN Settings Window 1 From home touch Settings 2 Touch More VPN The VPN settings window appears Connect to a VPN 1 From the VPNs section of the VPN setting window touch the VPN that you want to connect to ...

Page 380: ... will connect to the selected VPN l When you are connected a VPN connected icon appears in the notification area 3 Open the Web browser to access resources such as intranet sites on your corporate network Disconnect from a VPN 1 Drag the status bar down to open the notifications window ...

Page 381: ...Settings 372 2 Touch VPN activated ...

Page 382: ...you to configure the following options Mobile Networks Setting Description Data enabled When enabled data communication can be used via a mobile network Preferred network type Select your network type LTE CDMA or CDMA Roaming Set your roaming options Automatic Connections Touch Connections Optimizer to help you manage and enhance your data experience by finding and connecting to remembered Wi Fi n...

Page 383: ...Settings 374 Access Mobile Networks Settings 1 From home touch Settings 2 Touch More Mobile networks The Mobile networks settings menu opens ...

Page 384: ...ngs You can enable or disable alerts such as Extreme threats Severe threats Amber alerts and Test alert You cannot disable Presidential alerts 1 From home touch Settings 2 Touch More Cell broadcasts 3 Touch the check box next to each alert to enable or disable alerts Your alert settings are saved and applied ...

Page 385: ... to recover sound information lost during compression for improved sound quality Enabled when an earphone Bluetooth device etc is connected Clari Fi Visualizer Set to ON for a visual display of the sound effect LiveStage Set to ON for more impressive sound rendering Display icon on status bar when it is enabled Set whether the icon is displayed in the status bar when Clari Fi or LiveStage is enabl...

Page 386: ...s to touch tones and notifications Sound Settings Overview The sound settings menu allows you to configure the following options Sound Setting Description Volumes Set volume for music ringtones alarms system features etc Silent mode Enable silent mode Incoming call Set incoming call options Notification Set notification options Dial pad touch tones Enable dialpad tones Touch sounds Enable a tone f...

Page 387: ...Settings 378 Access Sound Settings 1 From home touch Settings 2 Touch Sound 3 Set your sound options Your sound settings are saved and applied ...

Page 388: ... the display edges when the display turns on Display mode Set the screen colors Lock screen while on the call Keep screen locked during calls Screen on off by motion Set the display to turn on off according to phone movement or operation Auto rotate screen Enable automatic rotation of the screen Sleep Set a screen timeout duration Note Longer durations discharge the battery more quickly Daydream S...

Page 389: ...r display settings are saved and applied Clip Now Settings You can enable Clip Now and check usage instructions See Clip Now for more information about Clip Now Clip Now Settings Overview The Clip Now settings menu allows you to configure the following options ...

Page 390: ...gs 381 Clip Now Setting Description Clip Now Enable disable the Clip Now feature Help Check how to use Clip Now Access Clip Now Settings 1 From home touch Settings 2 Touch Clip now 3 Set your Clip Now options ...

Page 391: ...Description Total space View the total space free space in your phone memory and in an optional installed SD card Unmount SD card If an optional SD card is installed touch to unmount the card to allow for safe removal Mount SD card If an optional SD card is installed touch to mount the card and make it available for use Erase SD card If an optional SD card is installed touch to erase all data stor...

Page 392: ...iption Charge Only Only recharge after connecting Media device MTP Transfer files between your phone and computer such as pictures videos and music Camera PTP Transfer picture and video files between your phone and computer USB mass storage UMS Exchange data with a computer using your phone as an external storage device Battery Settings You can monitor your phone s battery usage through this setti...

Page 393: ... to view details Check your battery condition and access additional options Apps Settings You can check installed applications and running applications Apps Settings Overview Items that can be checked in the Apps settings menu are the following ...

Page 394: ...tings 385 Apps Setting Description DOWNLOADED Check downloaded apps RUNNING Check running apps ALL Check all apps Access Apps Settings 1 From home touch Settings 2 Touch Apps 3 Touch items to view details ...

Page 395: ... determines its location using the wireless networks GPS satellites both or neither Location Services Settings Overview Your Location settings menu allows you to configure the following options Location Services Setting Description Mode Select a locating method High accuracy Battery saving or Device only Turn Accelerated location ON to use the Qualcomm IZat location acceleration hardware RECENT LO...

Page 396: ...ces 3 Touch the Location services slider to turn Location services on Your phone s location services are enabled l If you see a confirmation follow the onscreen instructions to connect Access Location Settings 1 From home touch Settings ...

Page 397: ...igure the desired settings Your location settings are applied and saved Security Settings The Security settings menus let you set screen security options encryption options password visibility administrator settings and credential storage options ...

Page 398: ...ower key to lock instantly 2 3 4 Pressing the Power key locks the screen immediately Enable widgets 1 2 3 4 Enable multiple widgets on your lock screen Owner info Show your information on the lock screen Encrypt phone Encrypt all data on your phone Encrypt microSD Encrypt the data on an optional installed SD card Make passwords visible Toggle to show or hide passwords when entering form data Devic...

Page 399: ...Settings 390 Access Security Settings 1 From home touch Settings 2 Touch Security The Security settings menu opens 3 Set your security options Your security settings are applied and saved ...

Page 400: ...Settings 391 Encrypt phone 1 From home touch Settings 2 Touch Security The Security settings menu opens 3 Touch Encrypt phone ...

Page 401: ...Settings 392 l Encrypt phone is dimmed if your phone is not plugged into the charger 4 Enter a PIN or password you have set and then touch Next ...

Page 402: ... your phone perform Reset all n Charge your phone adequately beforehand and charge your phone during the encryption process n If Encrypt phone is interrupted all files on your phone will be deleted n Emergency calls cannot be placed in storage decryption password entry window n If incorrect PIN or password is entered 10 times and 20 times consecutively in storage decryption password entry window i...

Page 403: ...Settings 394 2 Touch Security The Security settings menu opens 3 Touch Encrypt microSD ...

Page 404: ...Settings 395 4 After an alert that all data will be erased appears touch OK ...

Page 405: ...Settings 396 5 Touch Erase SD card 6 Enter a PIN or password you have set and then touch Next ...

Page 406: ...erted into another phone or connected to a PC via an SD Card reader writer files on the encrypted SD Card cannot be accessed from the device n Performing Encrypt microSD deletes all SD Card files n To disable encryption of SD Card and use it normally perform Erase SDcard and then Reset all Note that files on the SD Card will be deleted n Once used for encrypting SD Card your phone cannot be connec...

Page 407: ... phone by creating a screen lock When enabled you have to draw the correct unlock pattern on the screen enter the correct PIN or enter the correct password to unlock the phone s control keys and touchscreen In order from least secure to most secure the available screen lock options are n None n Slide n Face Unlock n Pattern n PIN n Password Important To protect your phone and data from unauthorize...

Page 408: ...Settings 399 2 Touch Security The Security settings menu opens 3 Touch Screen lock ...

Page 409: ...een lock settings menu opens Use Slide to Unlock the Screen n From the Screen lock settings menu touch Slide to save the setting The screen lock is set Use Face Unlock 1 From the Screen lock settings menu touch Face Unlock ...

Page 410: ...Settings 401 2 Touch Set it up after checking the precautions displayed on the screen 3 Touch Continue 4 Fit your face in the frame ...

Page 411: ...h a backup unlock method in the case your phone cannot recognize your face l For Pattern follow the instructions described in Use a Screen Unlock Pattern below l For PIN follow the instructions described in Use a Screen Unlock PIN below 7 Touch OK The screen lock is set ...

Page 412: ...the Screen lock settings menu touch Pattern 2 Draw the screen unlock pattern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished The phone records the pattern 3 Touch Continue ...

Page 413: ...when you unlock it Note To change your unlock screen pattern from home touch Settings Security Screen lock Note If you draw a mistaken pattern five times in a row to unlock the screen while a Google account is activated your phone determines that the pattern was forgotten and a prompt appears Touch the prompt and log in to the Google account to unlock the screen Use a Screen Unlock PIN 1 From the ...

Page 414: ...ck is set l If you fail to enter the correct PIN after five attempts you will be prompted to wait for 30 seconds before you can try again Use a Screen Unlock Password 1 From the Screen lock settings menu touch Password 2 Enter a password touch Continue re enter your password and then touch OK to save the setting ...

Page 415: ...portant To protect your phone and data from unauthorized access it is recommended that you use the screen unlock password highest security It is also recommended that you frequently change your password to ensure the safety of your phone and personal data Disable the Screen Lock Follow the instructions below to turn off your current screen lock 1 From home touch Settings ...

Page 416: ...Settings 407 2 Touch Security The Security screen settings menu opens 3 Touch Screen lock 4 Draw your unlock screen pattern enter your PIN or enter your password 5 Touch None The screen lock is disabled ...

Page 417: ...en typing words Touch on the right side to set the spell checker options Personal dictionary Add words in Personal dictionary Default Set the default method for entering text Google Keyboard Enable or disable Google keyboard Touch on the right side to set Google keyboard options Swype Enable or disable Swype keyboard Touch on the right side to set Swype keyboard options Google voice typing Enable ...

Page 418: ... opens 3 Set options The Language input settings are applied and saved Language Input Options Some of the language and input options are detailed below n Set the Display Language From the Language input settings menu touch Language and then touch a language to assign it ...

Page 419: ...nu touch Google voice typing to toggle the option on or off A check mark indicates the option is enabled n Set Voice Output when Using Voice Search From the Language input settings menu touch Voice Search touch a settings option and follow the onscreen instructions n Set options for Text to Speech Output From the Language input settings menu touch Text to speech output touch a settings option and ...

Page 420: ... up data Automatic restore When reinstalling an application backed up settings and data will be restored Reset all Reset all settings and delete all data on your phone n Performing a factory data reset erases all data on the phone It is recommended that you back up important data before performing a factory data reset n Erased information cannot be restored Only erase data after you are sure you h...

Page 421: ... the prompts to confirm the data removal The phone will erase all data and reboot Reset all Tip Before performing a factory data reset on your phone you may want to unmount the microSD card to avoid losing any data you may have stored on it From home touch Settings Storage Unmount SD card OK to unmount the storage card 1 From the Backup reset menu touch Reset all ...

Page 422: ...Settings 413 2 Read the reset all information page and touch Reset phone ...

Page 423: ...un through the Hands Free Activation and update processes again When finished you will see the Welcome screen and Setup screens See Complete the Setup Screens to start over Accounts The Accounts settings menu lets you add and manage all your email social networking and picture and video sharing accounts Set Up a New Account 1 From home touch Settings ...

Page 424: ...nt An Add account window appears 3 Touch an account type and then follow the onscreen instructions to add the required account information The account is added to the accounts list Manage Existing Accounts 1 From home touch Settings ...

Page 425: ...our account settings and then update the settings you want to change The account options are updated Date Time Settings Use the Date Time settings menu either to automatically use the network provided date and time or manually set these values as well as select time and date format options ...

Page 426: ...nnected wireless network Set date Set the date manually only available when the Automatic date time option is disabled Set time Set the time manually only available when the Automatic date time option is disabled Select time zone Set the time zone manually only available when the Automatic time zone option is disabled Use 24 hour format Enable or disable 24 hour format Choose date format Set the d...

Page 427: ...yle Magnification gestures Control whether your phone recognizes gestures to pan and zoom in or out by triple tapping the screen Large text Set the text to large size Power button ends call Enable the Power key to end calls Auto rotate screen Set the screen to rotate automatically when the phone is rotated Speak passwords Set the phone to read passwords aloud as they are entered Accessibility shor...

Page 428: ...ut Configure options for converting text to speech Touch hold delay Choose how long your phone waits when you hold your finger on the screen before continuing with the touch and hold action Persistent Alerts Set alerts to repeat Configurable per application Access Accessibility Options 1 From home touch Settings ...

Page 429: ...20 2 Touch Accessibility 3 Set available accessibility options Your accessibility settings are applied and saved Printing The Printing window configures settings for cloud printing etc 1 From home touch Settings ...

Page 430: ...indow appears 3 Follow the onscreen instructions Activate This Device The Activate this device menu lets you activate a new phone or use additional self service options such as checking the status of an in service phone 1 From home touch Settings ...

Page 431: ...ears 3 Follow the onscreen prompts to activate your phone or review your summary Your phone activates If already activated on an account you will see a usage and plan summary System Updates System updates options let you update your phone s software 1 From home touch Settings ...

Page 432: ...ng List PRL used by your phone to access the network l Update Profile Update the user profile related to your wireless service account If you choose to change your user name online use this option to update the user name on your phone l Update Sharp software Upgrade to the latest software available for your phone ...

Page 433: ...libration Adjust motion sensor and electromagnetic sensor Legal information Check copyright information terms of use etc Regulatory information Check the regulatory information Model number Check the phone s model number HW version Check the phone s hardware version Processor info Check the phone s processor information Android version Check the Android version number Baseband version Check the ph...

Page 434: ...isplayed Copyright Information Licensed by InterDigital Technology Corporation under certain patents relating to TDMA or CDMA based digital wireless telephony THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NONCOMMERCIAL USE OF A CONSUMER TO i ENCODE VIDEO IN ...

Page 435: ...is and or ii data which is paid for on a title by title basis and is transmitted to an end user for permanent storage and or use Such additional license may be obtained from MPEG LA LLC See http www mpegla com for additional details THIS PRODUCT IS LICENSED UNDER THE VC 1 PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO i ENCODE VIDEO IN COMPLIANCE WITH THE VC 1 ST...

Page 436: ...cast are trademarks of Wi Fi Alliance Sharp and AQUOS are registered trademarks of Sharp Corporation SHARP is a trademark of Sharp Corporation Google Google logo Android Android logo Google Play Google Play logo Google Google logo Google Settings Google Settings logo Gmail Gmail logo Google Calendar Google Calendar logo Google Maps Google Maps logo Google Chrome Google Chrome logo Google Voice Sea...

Page 437: ...OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Original SSLeay License Copyright 1995 1998 Eric Young eay cryptsoft com All rights reserved This product includes cryptographic software written by Eric Young eay cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITE...

Page 438: ...eration is unstable Answer If your phone freezes or you cannot operate it you can force your phone to turn off Press and hold the Power key for 8 seconds or more l Release the Power key once your phone vibrates Your phone turns off Question Operation is unstable after a new application was installed Answer The newly installed application may be the cause Uninstall the application See Uninstall an ...

Page 439: ...annot be installed Question Screen dims quickly Answer The screen automatically dims when the phone becomes warm The screen returns to its original brightness once the phone cools down Question Cannot unlock screen Answer If your phone freezes or you cannot operate it you can force your phone to turn off Touch and hold the Power key for 8 seconds or more l Release the Power key once your phone vib...

Page 440: ...perly Answer Is the wrong SIM card installed An unusable SIM card may be installed Make sure that the right SIM card is installed Question Cannot recharge by USB Answer Is the computer turned on You cannot recharge if the computer is not turned on Answer Are you using a USB hub You may not be able to recharge if using a USB hub Connect the optional micro USB cable for PC directly to the computer Q...

Page 441: ...d when you sign on to sprint com mysprint Click Sign in Register and then click Sign up now to get started If you are not the account owner if someone else receives the bill for your Sprint service you can get a sub account password at sprint com mysprint Voicemail Password You ll create your voicemail password when you set up your voicemail See Voicemail Setup for more information on your voicema...

Page 442: ...istance from your Sprint phone Sprint 411 Sprint 411 gives you access to a variety of services and information including residential business and government listings movie listings or showtimes driving directions restaurant reservations and major local event information You can get up to three pieces of information per call and the operator can automatically connect your call at no additional char...

Page 443: ...Backup Reset 410 Battery Charge 15 Settings 383 Bluetooth 332 About 332 Connect 336 Pair devices 334 Receive information 340 Send information 338 Settings 353 Share pictures and videos 257 Turn on or off 332 Bookmark 230 Browser Bookmark 230 History 232 Launch connection 229 Settings 240 Tabs 233 C Calculator 277 Calendar 278 Add event 279 Sync Exchange ActiveSync calendar 284 View events 281 Call...

Page 444: ... E Editing Text 53 Email Add account 212 Add Exchange ActiveSync account 216 Compose and send 218 Delete account 223 Manage inbox 225 Open new message 220 Setup 212 Share pictures 254 View and reply 221 Emergency Numbers 99 145 Encrypt Device 389 Encrypt SD Card 389 Enhanced 9 1 1 E 9 1 1 99 146 Enter Text 46 Exchange ActiveSync Add account 216 Extended Home Screen 85 F Facebook 291 Install 291 Sh...

Page 445: ...Call Answer 100 146 Mute 101 147 Reject 101 148 Reject and send message 102 148 Input Settings 408 Internet 172 K Key Layout 3 Keyboard Google 46 Swype 49 Touchscreen 46 L Language Settings 408 Location GPS satellites 386 Wireless networks 386 Location Services 386 Lock screen settings 398 M Maps 268 Menu Open 31 Messaging 172 microSD Card Encrypt 389 Mirroring 341 MMS Create slideshow 179 Options...

Page 446: ...reen Layout 298 Play Store 64 Find and install apps 65 Power Key 4 Power Off 19 Power On 18 Printing 420 Q Quick Settings Menu Layout 90 R Reject call and send message 102 148 Reject Incoming Call 101 148 Rotate 22 S Save a Phone Number 128 164 Scout 270 Screen Landscape 33 Portrait 33 Screen lock 103 Screen Lock 75 398 Disable 406 Screen Orientation 33 Screen Unlock 75 Screen Unlock Face Unlock 4...

Page 447: ...gs 363 Text Editing 53 Text Entry 46 Text Messaging Conversations 182 Draft messages 180 Notifications 182 Options 194 Send messages 172 Three way Calling 157 Timer 289 Touch 19 Touch and Hold 20 Touchscreen 19 Keyboard 46 Turn off 75 Turn on 75 Troubleshooting 429 TTY Mode 123 Turn Device Off 19 Turn Device On 18 Tweet 290 Twitter 290 Install 290 Typing 46 U USB Connection Settings 383 V Video Ca...

Page 448: ...229 Wi Fi 318 Disconnect 323 Settings 320 349 Turn on and connect 318 Wi Fi Calling Settings 345 Wi Fi Direct 325 Wi Fi Hotspot 328 363 Wi Fi Settings 320 Widgets 93 World Clock 289 Y YouTube 294 Post 295 Share videos 262 Watch Videos 294 Z Zoom 22 ...

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