For Assistance
431
Answer:
Are you recharging by USB? Recharging by USB takes longer than with the AC
adapter. You may also not be able to recharge depending on the connection environment.
Question:
Recharging stops/recharging does not start.
Answer:
Recharging stops automatically if the phone becomes warm. Recharging starts again
once the phone cools down.
Question:
SIM card is not recognized.
Answer:
Is the SIM card installed properly? Is it installed in the right location and orientation?
Turn off your phone, check whether the SIM card is installed properly, and then turn your phone
on again. If this does not remedy the problem, the SIM card may be damaged.
Answer:
Are there any fingerprints, etc. or other soiling on the (gold) IC chip on the SIM card?
Remove the SIM card, wipe with a clean, dry cloth, and install it again properly.
Answer:
Is the wrong SIM card installed? An unusable SIM card may be installed. Make sure
that the right SIM card is installed.
Question:
Cannot recharge by USB.
Answer:
Is the computer turned on? You cannot recharge if the computer is not turned on.
Answer:
Are you using a USB hub? You may not be able to recharge if using a USB hub.
Connect the optional micro USB cable for PC directly to the computer.
Question:
Cannot make a call/calls do not connect.
Answer:
Is the phone in Airplane mode? To check that Airplane mode is cancelled:
o
From home, touch
>
Settings
>
More...
>
Airplane mode
.
Answer:
Are you where signals can be received? Check the signal indicator while changing
locations and call again.
Question:
Cannot hear the other party.
Answer:
Is the call volume low? Touch the
Volume Up
key during a call to turn the call volume
up.
Specifications
The following tables list your phone’s and battery’s specifications.
Phone Specifications
Item
Description
Weight
Approx. 141 g (with Internal Battery)
Internal Battery Capacity
2,040 mAh
Summary of Contents for AQUOS Crystal
Page 1: ...Available applications and services are subject to change at any time ...
Page 19: ...Get Started 10 2 Touch Storage 3 Touch Unmount SD card ...
Page 22: ...Get Started 13 2 Touch Storage ...
Page 23: ...Get Started 14 3 Touch Erase SD card 4 Touch Erase SD card ...
Page 50: ...Basic Operations 41 2 Touch About phone ...
Page 77: ...Basic Operations 68 2 Touch ...
Page 79: ...Basic Operations 70 2 Touch ...
Page 81: ...Basic Operations 72 1 From home touch Play Store 2 Touch ...
Page 83: ...Basic Operations 74 2 Touch ...
Page 90: ...Basic Operations 81 3 Touch Software update to open the Sharp software update 4 Touch Yes ...
Page 92: ...Basic Operations 83 2 Locate the software version read only field ...
Page 105: ...Your Phone Interface 96 The new shortcut is added to the folder ...
Page 150: ...Phone App 141 You will see the Import export contacts menu 3 Touch Export to storage ...
Page 180: ...Smart Phone and Smart Contacts Apps 171 4 Touch OK The contact is deleted ...
Page 222: ...Messaging and Internet 213 The email inbox opens 2 Touch Settings ...
Page 233: ...Messaging and Internet 224 2 Touch an account you want to delete 3 Touch Remove account ...
Page 282: ...Useful Features 273 3 Type a name email number or circle or select a contact from the list ...
Page 348: ...Connectivity 339 3 Touch Share Bluetooth ...
Page 381: ...Settings 372 2 Touch VPN activated ...
Page 403: ...Settings 394 2 Touch Security The Security settings menu opens 3 Touch Encrypt microSD ...
Page 404: ...Settings 395 4 After an alert that all data will be erased appears touch OK ...
Page 405: ...Settings 396 5 Touch Erase SD card 6 Enter a PIN or password you have set and then touch Next ...
Page 408: ...Settings 399 2 Touch Security The Security settings menu opens 3 Touch Screen lock ...
Page 422: ...Settings 413 2 Read the reset all information page and touch Reset phone ...