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Product Version 1.0 | Revision A | Released 2023-01-10
MAINTENANCE
The only maintenance related to the VPLs is periodical exterior cleaning and occasional update of the firmware.
UPGRADING THE FIRMWARE
The installation of the upgrade is done through the SGM Network Admin tool. To execute the installation please see
the SGM Network Admin manual.
The latest firmware, manuals and the SGM Network Admin tools are all available for free download on SGM's web-
page: www.sgmlight.com, if in any doubt, please contact SGM support at: [email protected].
CLEANING
SGM fixtures with an IP66-rating do not require cleaning procedures inside the fixture. However, cleaning the
optical silicone may be needed to achieve the maximum light output after exposure to dust, sand, or dirt.
Whenever necessary, clean the VPL using a soft cloth dampened with water. For a thorough cleaning of the exterior,
the use of a plastic cleaner such as SONAX PROFILINE Interior Plastic Cleaner is recommended. Do not use products
that contain solvents, abrasives, or caustic agents for cleaning, as they can cause damage to hardware, cables, and
connectors. Consult www.sgmlight.com or contact SGM Light support if you have any questions regarding cleaning
and maintenance.
Cleaning will vary greatly depending on the operating environment and installation. It should therefore be checked
at frequent intervals within the first few weeks of operation to see how often cleaning is necessary.
PROBLEM
POTENTIAL CAUSE(S)
REMEDIES
Fixture does not respond or
appears to be off.
No power to the fixture.
(The fixture does not react when touching
the soldered terminals with a magnet)
Confirm that the power is switched on,
that the cables are plugged in, and the
power connector is inserted and turned
to its locked position.
No data to the fixture
(The fixture reacts to touching the sol-
dered terminals with a magnet)
Confirm that the cables are plugged in
and the power connector is inserted and
turned to its locked position.
Fixture suddenly turned off.
Power was turned off.
Check the switches and breakers.
Data connection was disconnected.
Inspect data cables.
utor.
Figure 24: Functionality test of VPL
FACTORY DEFAULT WITH MAGNET
To test a VPL, touch the VPL at the soldered power and data
terminal connections with a powerful magnet or the SGM
Spanner key/magnet (see figure 24). By touching the magnet
4 times, the fixture will cycle through R,G,B and W. If a
contact is made for a 5th time, the first 10 pixels will sequen-
tially start turning on in green, one pixel per second. Once all
10 pixels light up in green, the fixture will perform a total
factory reset. This includes DMX Address/Universe/IP Ad-
dress/Mode/Name/Dark Boot/Flip/and Color Calibration
Setting. This can be used to troubleshoot the fixture and
check it is receiving power.
