Operating Instructions – Synchronous Compact Servomotors CMDV55 – CMDV162
149
10
Customer service
Malfunctions
10
Malfunctions
•
Components may be subject to mechanical loads. Support and secure the customer
structure before removing the servomotor.
•
Disconnect the servomotor and the brake from the power supply before you start
working on the unit. Secure the servomotor against unintended power-up.
•
Use only genuine spare parts in accordance with the valid parts list.
•
Strictly observe the safety notes in the individual chapters.
10.1
Customer service
Please have the following information to hand if you require the assistance of our
customer service:
•
Complete nameplate data.
•
Type and extent of the problem.
•
Time the problem occurred and any accompanying circumstances.
•
Assumed cause
CAUTION
During operation, sevomotors can reach a surface temperature of more than 100 °C.
Danger of burns.
•
Never touch the servomotor during operation or in the cool down phase once the it
has been switched off.
NOTICE
Improper troubleshooting measures may damage the servomotor.
Possible damage to property.
•
Note the following information.
Buy: www.ValinOnline.com | Phone 844-385-3099 | Email: [email protected]
