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Doc No. 006-0211-00 Rev AD
Page 56 of 62
SCOUT and SPS Error Codes and Corrective Actions
ERROR
MESSAGE
POSSIBLE REASONS
CORRECTIVE ACTION
OKAY
No error, normal operations
Scout is communicating with the gauge
DC-DC BAD
DC-DC NOISY
LINE BAD
LINE NOISY
Phase imbalance, short
circuit or damaged equipment
Check VFD, grounding to wellhead, surface cable to
wellhead and system grounds. Check Surge
Suppressor MOV, Fuses, Surface Choke and wiring.
Check fuse located of the front panel of the Scout.
Perform resistance/insulation test at wellhead of
downhole cable and perform operation test at
wellhead w/portable Scout.
HI AMPS
Short circuit
Check surface package, wiring and downhole
equipment if necessary.
LOW AMPS
Not enough voltage
All of the above and/or fuse
blown
Check and replace fuse in the Scout or in the Surface
Package.
Try restore/reboot for the Scout to analyze again, use
the SPS menu to do this.
NO TOOL
Blown fuse, bad connection
most likely
Check all fuses and connections
NO SIGNAL
Gauge is potentially not
working or bad connection
Check at wellhead with portable Scout-3000. Check
wiring between wellhead and Scout-3000.
BAUD SLOW
BAUD FAST
BAUD NOISY
NO SYNC
BREAK
Bad ground, phase imbalance
Installation problem, locked
on something besides the
gauge, bad ground, phase
imbalance
Check motor drive, ground problems
HdrPACKET
XSUM
Incorrect gauge voltage
In manual mode, increase the voltage; in auto-volt
mode, try running it manually.
HEADER TO
BIG
Downhole tool is sending up
erroneous header data; tool
may be bad.
Try restore/reboot for the Scout to analyze again, use
the SPS menu to do this.
REFERENCE
ERR
If error keeps occurring the
SPS board inside the Scout-
3000 may be damaged.
Replace SPS board inside the Scout or change out
the Scout-3000.
Call Sercel-GRC customer service.
ESP FRAMING
ESP OVERRUN
ESP STARTBIT
DATPACKET
XSUM
Communication problem as
the Scout looks for the
optimal voltage to run the
gauge.
In manual mode, increase the voltage; in auto-volt
mode, try running it manually.
SPS EEPROM!!
SPS FLASH!!
SPS board inside Scout-3000
is damaged.
Replace SPS board or change out Scout-3000.
ANALYZING
Normal operation during start
up.
Normal operation.