SEF 548.04, Operating Manual

Page: 17 / 166

Page 1.5
1.0 Preface
Preface for 548.04 \ 05.2010 \
Utilization rights
Subject of the
agreement
Protection of
the product
Warranty
SEF Roboter GmbH hereby guarants the customer the right to
non-ex clu si ve, non-trans fe r ab le utilization of the hardware and
software (hereinafter re fer red to as the “product”) supplied to
the customer in accordance with the following pro vi sions:
The utilization rights entitle the customer to use the
product and the documents necessary for its use.
SEF Roboter GmbH owns all rights to the product.
The customer may produce a backup copy for data
protection purposes. SEF Roboter GmbH reserves in
particular all publication, processing and exploitation
rights related to the product and the documentation.
The warranty applies ex-works SEF Roboter
GmbH , 21379 Scharnebeck and is valid subject to
the provisions of our “General terms and conditions”.
We will carry out repairs free of charge within a peri-
od of 12 months after free return of the product. The
warranty commences on the day of delivery, which
must be veri
fi ed to us with the enclosed warranty cer-
ti fi cate.
Within the warranty period, we will remedy all product
malfunctions which are the result of defective work-
manship free of charge.
The warranty does not include consumables and
wearing parts or defects or malfunctions resulting
from incorrect handling or improper operation.
The warranty claim will be rendered void if the
device/PC board assembly has been opened or mo-
di
fi ed by an unauthorized person, if the product type
sticker has been removed/changed or if the entries
on the warranty paper have been changed or made
illegible.
Return the device/PC board assembly to us insured
and postage paid together with a completed warran-
ty paper and detailed fault description in the original
box or equivalent packaging. For greater systems
you can order a service from SEF. Please use the fax
page in the chapter "9.0 Trouble Shooting". Warranty claim
processing