Damage That Requires Service
If your equipment has damage that requires service, unplug your equipment from
the electrical outlet. Refer all service to qualified service personnel when any of the
following occurs:
• There is damage to the power cord or plug.
• Liquid enters the equipment.
• A heavy object falls on the equipment.
• There is exposure to rain or water.
• Operation is not normal, even after attempts to rectify as outlined in this guide.
• The equipment is dropped or the cabinet of this equipment is damaged.
• This equipment exhibits a distinct change in performance.
Upon completion of any service or repairs to this equipment, ask the service
technician to perform safety checks to determine that the equipment is in proper
operating condition.
To set up a repair appointment, contact Cox Business customer service —
(866) 272-5777
.
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