Troubleshooting
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01.00 | FTR-AXIA | Commissioning instructions | en | 1517835
7.3 Signal noise
Possible cause
Corrective action
Signal noise is defined as jumps
in force and torque values
>0.05% of full scale values.
Signal noise is caused by
mechanical vibrations or
electrical interference.
Ensure that the system is properly grounded and isolated
from external electrical interference.
A component in the system has
failed.
Check the overall system for failure of a component.
Check the force/torque sensor status code,
Mechanical sources of
interference.
Avoid mechanical sources of interference. If not possible,
use a low-pass filter
.
7.4 Measurement data deviation / drift
Possible cause
Corrective action
Measured values are not
completely reset after loading
and unloading. Drift is easier to
observe on the Z-axis than on
the X and Y-axes.
Drift is caused, for example, by rapid temperature
changes. Allow the force/torque sensor to warm up for
around 30 minutes and adjust to the ambient
temperature before measuring again.
Use the bias command to set the measured values back to
zero.
Use insulator between the force/torque sensor and any
tool or device that has a different temperature. Shield the
sensor from an excessive air flow.
7.5 Status code
Possible cause
Corrective action
Bit 1 active - supply voltage is
outside the range.
Restart the system.
Bit 3 active - The sensor is busy
making a change.
After applying the changes, wait until the busy bit is off
Bit 2, 27, or 30 outside the
range - The sensor may have
been overloaded and the strain
gauges are now in a saturated
condition.
Remove applied loads. If the errors do not disappear,
continue troubleshooting.
Disassemble sensor. Improper mounting methods can
lead to high sensor loads. Change to a larger calibration
size if the application requires loads that are outside the
range of the smaller calibration size.
If errors such as "Scanning range exceeded", "Measuring
device outside the range" or "Measuring device broken"
persist after using the larger calibration size and without
applying a load, the sensor is probably permanently
damaged due to overload.
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