RTC
®
4 PC Interface Board
Rev. 1.3 e
12 Customer Service
129
innovators for industry
12 Customer Service
12.1 Servicing and Repairs
All servicing and repairs should be performed only at
SCANLAB.The warranty expires if the board has been
altered.
12.2 Warranty
SCANLAB guarantees this product to be free of
defects in manufacturing and material. The warranty
is valid for 12 months after delivery. Repairs covered
under the warranty will be performed at SCANLAB.
The scope of the warranty is limited to repair or
replacement of the SCANLAB product.
SCANLAB is responsible for the return delivery of
products repaired under warranty; the customer is
responsible for delivery to SCANLAB.
SCANLAB will not be held responsible:
• when the product has been damaged through
misuse or improper operation
• for repairs not performed by SCANLAB
• if the RTC
®
4 board has been altered
• for damage resulting from improper packaging of
a product returned to SCANLAB
• for consequential damages
12.3 Contacting SCANLAB
For service, repairs, advice or information, simply
contact SCANLAB using one of the contact possibil-
ities listed below:
SCANLAB AG
Siemensstr. 2a
82178 Puchheim
Germany
Tel.
+49 (89) 800 746-0
Fax:
+49 (89) 800 746-199
www.scanlab.de
12.4 Product Disposal
The RTC
®
4 can be returned to SCANLAB for a fee to
be properly disposed of.
