Inbound Call State
When someone calls your extension, you will see the
Inbound Call Screen.
To answer the call:
• Press the
Answer
softkey for hands free operation.
• Press the
button for hands free operation.
• Pickup the handset.
When you answer the call, the screen will change to
the Connected State. If you ignore the call, it will go to
voicemail and the phone will return to the Idle State
screen.
390/480 Phone for AltiGen User Guide
33
Softkeys & Screen States
to the second caller. It will switch to the connected
screen after a few seconds.)
To place the current call on hold and answer the wait-
ing call, press the
FlashAns
softkey after you hear
the call waiting tone. You can then use the
FlashAns
softkey to switch between the first and
second callers.
Multiple Call Waiting
If your extension is configured for multiple call wait-
ing, then during a call you may hear a tone indicating
that you have a waiting call. At this point, you can:
• Ignore the call waiting and let the AltiGen system
handle the call.
• Hangup the current call and answer the waiting call.
• Transfer the current caller then take the waiting call:
1. Press the
Transfr
softkey.
2. Enter the extension number or (9) + outside
number.
3. Press the
Hangup
softkey to complete the
transfer. When you have hung up your phone,
to complete the transfer, your phone will ring
and it will be the waiting caller.
• Park the current call and take the waiting call.
1. Press the
Hold
softkey.
2. Press
SysPark
. Note the park location.
3. Press the
Hangup
softkey and place the handset
in the cradle if it is necessary.
4. The phone will ring and it will be the waiting call.
When your extension is configured for multiple call
waiting, you can switch between more than 2 callers by
using the park and retrieve functions.
390/480 Phone for AltiGen User Guide
32