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10.
Troubleshooting
Issue
Possible cause
Possible solution
The sensor does not
connect.
PDA Bluetooth is not turned
on.
The sensor battery is empty.
The sensor is not in the
range of the PDA Bluetooth.
Turn on the Bluetooth on
the PDA.
Charge the sensor battery.
Move in vicinity of the PDA.
The ECG signal does not look
good.
The contact of the
electrodes with the skin has
loosen.
Replace the electrodes
and/or place the electrodes
on another position.
The electrodes do not stick
to the skin very good.
The gel of the electrodes has
degraded or the skin is not
clean.
Clean the skin and/or change
the electrodes.
The ECG graph has
disappeared.
The sensor is not in the PDA
Bluetooth range.
Wireless connection
problems on the PDA or the
BG.
Move the Savvy sensor into
the vicinity of the PDA.
If the problem persists: turn
the Bluetooth radio OFF and
then back ON.
If the problem persists: exit
MobECG and start it again.
If the problem persists: Put
the Savvy sensor on the
plugged-in charging dock for
a second (the active charging
LED indicator should blink).
If the problem persists: ask
for a technical assistance.
11.
Warranty information
For warranty information, please refer to the warranty declaration.
12.
Manufacturer data
Name and address
Saving d.o.o.
Finžgarjeva ulica 4