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22 August 2006
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Page 9
Savin C2525
Background
Workgroup devices sold through retail and
traditional IT distribution outlets usually are
maintained by office workers changing the all-
in-one cartridge units that encase the entire
imaging system.
Units sold through the reseller/dealer community are
usually maintained by office workers and trained service
engineers. Separate long-life parts are more complex to
install but offer lower running costs than the low yield, all-
in-one alternatives.
Toner Replacement
Changing the toner or imaging cartridge is a necessary
task that is avoided by some for fear of dust leaking on
clothes or hands. However, most units today offer clean
replacement of toner supplies.
Imaging units on color MFPs come in two distinct design
configurations, tandem single pass with four separate
imaging stations or four pass with one central imaging
drum. The tandem design usually provides for easier end
user drum replacement with a simple side in slide out
design. The longer life central drum designs require an
engineer visit, albeit much less frequently.
Clearing Paper Jams
The main device issue that office users attempt to remedy
themselves is the occasional paper jam. As a general rule,
the faster the device engine, and the more paper handling
options, the more complex the process of removing paper
jams. Common jam sources are the duplex unit and poor
loading of paper supplies. The position of the duplex unit
can be a major factor in the ease of paper jam removal.
Toner Yield
Black: 20,000 pages
CMY: 15,000 pages
Drum Life
Info Not Available
Fuser Life
Info Not Available
Developer Life
Info Not Available
Toner Refill During Printing
No
End-user replaceable drum unit Yes
End-user replaceable fuser unit No
Maintenance Features Summary
Routine Maintenance
WHAT WE LIKED:
•
The large touch screen and Flash demonstrations that
walk users through jam removal were highly-intuitive and
simple for even novice users to master.
•
Imaging drums are well protected and not exposed dur-
ing paper jam removal as found on some rival units.
•
Imaging drums can be replaced by end users; only one
screw must be removed.
•
The duplex unit is on the opposite side to the finisher,
making access easier than on some rival units.
•
Paper jam areas were easy to access with no blind spots
discovered during evaluation.
•
Toner bottles were easily replaced without mess.
•
Unique toner bottle docking stations prevent wrong col-
ors being loaded in error.
WHAT WE WOULD LIKE TO SEE:
•
Although only a screw driver is needed now, removal of
imaging drums without any tools would be better.
