SAS Scalable Performance Data Server 4.5, Administrator'S Manual

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If you use SPD Server user IDs, you will need to add them to the SPD Server password
file created during the installation phase. The
Account Manager command reads its
commands from its stdin so you can pipe commands to it from another command, script,
or from an input file.
Troubleshooting
Overview of Troubleshooting
Troubleshooting networked applications is often difficult. Key ingredients to SPD Server
troubleshooting are the Name Server and SPD Server host process log files. With those
two log files, you can reconstruct some of the SAS interaction with SPD Server
components. Entries in these log files are time-stamped for reference. You should be able
to correlate activities between the two logs by using the time-stamp information. The logs
are formatted as plain text files.
Name Server Startup Failed
Check the Name Server log file. The log should contain good clues about the problem.
Some common things to watch for include:
1. Invalid -licensefile file specification.
2. -licensefile specifies a file with invalid contents.
3. The Name Server port is in use by another process. Check for another Name Server
process running already on the same node.
ps -ef | grep -i spdsnsrv
SPD Server Host Startup Failed
Check the SPD Server host log file for clues. Some common things to watch for include:
1. -nameserver node name is incorrect.
2. -nameserverport specifies wrong port number if SPD Server Name Server is running
with a non-standard port assignment.
3. -parmfile file specification is invalid or specified file does not exist.
4. -libnamefile file specification is invalid or specified file does not exist.
5. Contents of specified -libnamefile does not conform to expected syntax. Check SPD
Server host's log for messages about which entries are invalid.
6. -acldir option was omitted from the command line.
7. -acldir option specifies an invalid directory path for locating the SPD Server password
file or the specified directory path does not contain a valid SPD Server password file.
SAS LIBNAME Assignment Failed
On the SAS side, first attempts to diagnose a failure depend on the error messages from
the SPD Server LIBNAME engine via the SAS LOG output. In most circumstances you
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Chapter 4 • SPD Server Windows Installation Guide