Samsung YP-P2, Service Manual

Page: 29 / 59

4-16 Samsung Electronics
Troubleshooting
4-2 Upgrade Methods

If the product does not power on and shows any of the following symptoms, you may try the upgrade methods
in this chapter without having to disassemble the product:
- The product does not turn on when the power switch is pressed.
- The product powers on normally but no USB connection can be made.
- The product’s icons appear garbled or malfunction.
- Files are corrupted, or the product shows as a “removable storage” in Windows but cannot be accessed.
4-2-1 Firmware Upgrade Method
1. Download the firmware upgrade file to a folder and decompress it.
2. Check the contents of the folder that was decompressed.
3. Connect the YP-P2 to the PC.
4. Open the Removable Disk folder of the YP-P2.
5. Select the installation file in the folder that was decompressed,
and then copy the upgrade files to the Removable Disk folder
of the YP-P2.
6. Perform “Safely Remove Hardware” and then disconnect the
YP-P2 from the PC.
7. Once the device is removed from the PC and powered on, the
upgrade should start automatically.
8. After the upgrade, go to “Menu” → “Settings” → “System” →
“Firmware” and check the version.

If the battery power is low, the upgrade will not start. In this
case, you need to connect a USB or charging cord for the
upgrade to start.