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Troubleshooting
The Backlight is off.
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Please check the Backlight settings.
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Backlight is automatically disabled for longer playback in case of low battery power.
The playback time display during playback does not seem right.
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Check if you are not playing a VBR (Variable Bit Rate) file. VBR files are only partially supported.
The LCD window is too dark.
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Check the contrast in the Menu.
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Please check if the player is in power save mode.
During playback, some unknown characters are displayed on the display panel.
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Unsupported languages will be indicated by an asterisk (
✻
).
A "/Noartist/Noalbum" file path appears on the playback screen in place of the
selected music file's song title.
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There is no ID3 tag information for the music file. Edit the song title, artist, and album
information of the song.
It takes a long time when I search songs by Song Title, Artist, or Album.
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If there are many music files on your player, it may take longer to read them .
