Samsung SN6000 Series User Manual Download Page 98

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Samsung SN6000 Series User’s Manual

Troubleshooting 87

Troubleshooting

If you ever have difficulty running your computer, follow these steps:

1. Consult the following sections for advice on how to handle

system problems.

2. If you have an internet connection, visit the Samsung Web site:

http://www.samsungpc.com

Updates on your system and other Samsung products are
periodically added to the Web site.

3. If steps 1 and 2 do not help you to resolve the problem, contact

your Samsung reseller for assistance or call the Samsung
Product Support Hot-Line, see your warranty card for contact
details.

Summary of Contents for SN6000 Series

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Page 2: ...to new editions Samsung Electronics reserves the right to change product specifications without notice Samsung Electronics Co Ltd shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or use of this material Microsoft Windows and Windows NT are registered trademarks of Microsoft Corp...

Page 3: ...ion reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer o...

Page 4: ...93 68 EEC Standards Emissions EN 50081 1 1992 EN 55022 1994 A1 1995 Class B EN61000 3 Part 2 3 1995 Safety EN 60950 A4 1997 Immunity EN 50082 1 1992 IEC 801 2 1991 prEN55024 2 1992 IEC 801 3 1984 prEN55024 3 1991 IEC 801 4 1988 prEN55024 4 1992 Manufacturer Manufactured by AST Ireland Ltd for Samsung Electronics Computer Division at Raheen Industrial Estate Limerick Ireland Signed Declaration of C...

Page 5: ...OPTISKE INSTRUMENTER LUOKAN 1 LASERLAITE VAROITUS LAITTEEN KÄYTTÄMINEN MUULLA KUIN TÄSSÄ KÄYTTöOHJEESSA MAINITULLA TAVALLA SAATTAA ALTISTAA KÄYTTÄJÄN TURVALLISUUSLUOKAN 1 YLITTÄVÄLLE NÄKYMÄTTöMÄLLE LASERSÄTEILYLLE KLASS 1 LASERAPPARAT VARNING OM APPARATEN ANVÄNDS PÅ ANNAT SÄTT ÄN I DENNA BRUKSANVISNING SPECIFICERATS KAN ANVÄNDAREN UTSÄTTAS FöR OSYNLIG LASER STRÅLNING SOM öVERSKRIDER GRÄNSEN FöR LA...

Page 6: ...ed by an internal battery pack or by an external AC power source through an external AC adapter Use of another battery pack or external AC adapter may present risk of fire or explosion This product is equipped with a 2 wire type plug If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not allow anything to rest on the power cord Do not p...

Page 7: ... a fire or incinerator as an explosion may result The battery should be recycled Do not subject the battery to temperature less than 20 degrees Centigrade or greater than 50 degrees Centigrade Unplug this product from the wall outlet and refer problems to the service representative under the following conditions When the power cord or plug is damaged or frayed If liquid has been spilled into produ...

Page 8: ...umentation 4 Visiting the Samsung Web Site 4 Introducing Your Computer 5 Using Your Computer for the First Time 7 Attaching the AC Adapter 7 Turning On the Computer 8 Understanding POST 9 Adjusting the LCD Display 10 Turning Off Your Computer 10 Restarting Your Computer 11 Tips for Using Your Computer 11 Traveling with Your Computer 13 Handling Spills 13 Storing the Computer for Long Periods 14 Us...

Page 9: ...sing the Floppy Drive 32 Using the CD ROM Drive 34 Using the Hard Drive 37 Using the Battery 38 Charging the Battery 38 Safely Using the AC Adapter and Batteries 39 Removing and Inserting the Battery 39 Monitoring the Battery Charge 41 Using the Battery Gauge 41 Using PowerProfiler to Monitor the Battery 42 Battery Warnings 43 Using System Setup 44 Starting System Setup 45 Main Menu 47 Advanced Me...

Page 10: ...s 63 Maximum Power Saving Mode 63 Standby Mode 63 Rest Mode 64 Rest Mode Precautions 65 Using PowerProfiler 65 Creating a Save to Disk Partition 67 Changing the Video Configuration 69 Resolution and Color Depth 69 Configuring Display Features 70 Selecting a Monitor Type 71 Changing Color Depth and Resolution 72 Changing the Video Driver 72 In Windows 98 72 In Windows NT 4 0 73 Working with PC Card...

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Page 12: ...oftware user documentation To get up and running quickly see your SN6000 Series Quick Start When you need more in depth information turn to your online SN6000 Series User s Manual The following sections tell you where to look for the information you need SN6000 Series Quick Start You can use the quick start to Check your package contents Ger tips on how to quickly set up and use your computer Get ...

Page 13: ... the Online Manual Go to the Acrobat Reader Help for tips on using the Reader toolbar buttons to get around in the online manual To open the Help 1 Click Help on the Acrobat Reader menu bar 2 Click Reader Online Guide Using Hypertext Links in the Online Manual Hypertext links are built into the online manual to take you quickly from one page of the manual to another You can click on a hypertext li...

Page 14: ...the possibility of personal injury Keys that you need to press to perform certain functions are shown in the manual enclosed in angle brackets For example Ctrl indicates the control key Ctrl on the computer s keyboard If you need to press two keys at the same time the key names are shown joined by a plus sign For example Fn F11 means that you should press the Fn key and hold it and then press the ...

Page 15: ...alled The software may include its own online or printed documentation Refer to the documentation or the Help options in the software for more information Visiting the Samsung Web Site If you have an internet connection you can visit the Samsung Web site at http www samsungpc com Updates on your computer and other Samsung products are periodically added to the Web site ...

Page 16: ...ng needs at home or on the road A port replicator is supplied with each SN6000 Series system see Figure 12 on page 25 for more information Figures 1 through 3 show you the features of your computer Figure 1 Front View of Computer LCD latchs LCD Power button AC adapter connector Battery Touchpad Microphone Speaker Status lights External module connector Mouse buttons Microphone jack Audio headphone...

Page 17: ...r 6 Figure 2 Back View of Computer Figure 3 Bottom View of Computer Infrared port Docking connector PS 2 mouse and keyboard port Serial port USB port PC Card compartment Fan vents Kensington lock support Battery latch Labels showing part number and serial number ...

Page 18: ...ry by attaching the AC adapter to the computer and to an electrical outlet Your AC adapter can accept an input voltage of 100 to 120 V AC or 200 to 240 V AC All batteries lose their charge if they sit unused for an extended time period When not used your SN6000 Series battery can discharge fully in 2 to 3 months The battery may have discharged in the time it took for the computer to go from the fa...

Page 19: ...eted and the computer is turned off the battery charges in about 2 5 hours If the computer is turned on the battery charges in about 4 hours When the battery is charging the battery charge light is amber When the battery is fully charged the light turns green See Using the Battery on page 38 for more information on using your computer s battery Turning On the Computer To turn on the computer s pow...

Page 20: ... light is on when the computer s power is on Figure 6 Turning On the Computer s Power Understanding POST When you turn on your computer a routine called POST automatically runs to test the computer components The Samsung logo appears on the screen during POST if you press the ESC key while the Samsung logo is displayed you will see several messages on the screen see ...

Page 21: ...hooting on page 87 for information on contacting Samsung Adjusting the LCD Display You may wish to adjust the LCD display when you begin using your computer A TFT LCD does not require adjustment for contrast because the contrast is set to remain at maximum To adjust the brightness of the LCD Press Fn Right Arrow to increase the display brightness Press Fn Left Arrow to decrease the display brightn...

Page 22: ...unless your keyboard and touchpad have no effect and you cannot perform a warm boot When you perform a cold boot you lose data unless it was saved to a storage medium To perform a warm or soft boot 1 Click the Start button on the taskbar 2 Click Shut Down 3 Select Restart the Computer 4 Click the Yes button 5 Save your files if prompted Your computer reboots You can also perform a soft boot by sav...

Page 23: ... the location of the vent Occasionally check the vent and remove any accumulated dust on the outside Avoid using or storing the computer in extremely hot or cold areas such as a car on a hot day Keep the computer away from heaters and out of direct sunlight Exposure to excessive heat may damage computer components If you have left your computer in a hot place let it cool down slowly to room temper...

Page 24: ...out using an optional airline adapter to power your computer while traveling by airplane Handling Spills Do not spill anything on your computer The best way to avoid spills is to avoid eating and drinking around your computer If you do spill something on your computer turn off your computer unplug it immediately and do the following If you spill liquid on the internal keyboard or any external devi...

Page 25: ... screen If your screen is damaged contact your authorized Samsung service center for a replacement Storing the Computer for Long Periods If possible leave the AC adapter connected to the computer when the computer is not in use This helps extend the life of the battery and keeps the battery fully charged If you will not be using the computer for an extended period of time a month or more you shoul...

Page 26: ...f the keys on your computer s keyboard is different from that on a desktop computer s keyboard the keyboard feels like a full sized keyboard when you use it The distance between the keys the pitch is the same as on a full size keyboard 19 mm The travel or space the key goes down when pressed is 2 5 mm The keys on the keyboard can be grouped into the following categories Full sized typewriter keys ...

Page 27: ...eric Keypad Your keyboard includes a numeric keypad which is a group of keys that you can set to type numbers and mathematical symbols such as the plus sign Figure 8 A number or symbol on the right corner of each keypad key shows its numeric function Figure 8 Numeric Keypad Press Num Lock to turn on the embedded numeric keypad The numeric functions of the keypad are enabled and the Num Lock light ...

Page 28: ... screen The gauge closes in a few seconds See Monitoring the Battery Charge on page 41 for more information on the battery gauge Fn F7 KeyLock Locks the keyboard and activates password protection Type the user or supervisor password and press Enter to unlock the keyboard If the supervisor password was entered on boot only the supervisor password will unlock the system The Fn F7 key combination has...

Page 29: ...eases the LCD contrast Contrast adjustment is not needed on a TFT LCD Fn Down Arrow Contrast down Decreases the LCD contrast Contrast adjustment is not needed on a TFT LCD Fn Right Arrow Brightness up Increases the LCD brightness Fn Left Arrow Brightness down Decreases the LCD brightness ...

Page 30: ...ursor to move The faster you move your finger the faster the cursor moves across the screen Roll your finger from side to side to move the cursor short distances Quickly tap your finger on the touchpad to click an item Tap your finger twice to double click an item Tap and drag your finger on the touchpad to click and drag an item Press on the touchpad gently The touchpad responds to light pressure...

Page 31: ...ystem Status Lights 20 Reading the System Status Lights System Status lights show the status of computer functions The lights appear on the left edge of the computer Figure 10 Table 2 describes the meaning of the lights Figure 10 System Status Lights ...

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Page 33: ... Replicator Turn off your computer before you connect or disconnect the port replicator failing to do this may seriously damage your computer 1 Close rear port door and slide the inner door open 2 Move the 2 latches on the Port Replicator into the down position 3 Insert the Port Replicator ...

Page 34: ...Samsung SN6000 Series User s Manual Connecting the Port Replicator 23 4 Move the latches on the Port Replicator into the up position ...

Page 35: ...peripheral devices to the computer Figure 11 additional connectors are available if you also use the factory supplied port replicator Figure 12 Turn off your computer before you connect a peripheral device Connecting a peripheral device with your computer turned on may seriously damage the device or your computer Figure 11 System Peripheral Connectors ...

Page 36: ...12 Port Replicator Peripheral Connectors Table 3 shows the icons located near each connector and tells you the devices that you can attach to the connectors PS 2 Mouse port Serial port USB port PS 2 Keyboard port Video port Parallel port Joystick MIDI port TV out composite port ...

Page 37: ...touchpad and a PS 2 keyboard at the same time If you attach a PS 2 mouse to the port the computer s touchpad may be disabled See PS 2 Mouse Configuration on page 50 for more information Audio headphone out jack Connect stereo headphones or speakers to this jack Speakers connected to this jack override the onboard speakers Microphone jack Connect an external microphone to this jack A microphone con...

Page 38: ...d to the appropriate standard for your TV see Using System Setup for information on setting options Keyboard port Connect an external keyboard or keypad to this port Make sure your computer is turned off when you attach peripherals to the port Parallel port Plug a parallel device such as a parallel printer or network adapter into this 25 pin port Video port Plug the interface cable of an external ...

Page 39: ...dow appears 8 Click the Settings tab The Settings screen appears 9 Click the Advanced Properties button The Advanced Properties screen appears 10 Click the Displays tab The system will now try to detect a TV connected to the TV out composite port 11 Put a tick in the box under the TV symbol If the TV symbol is greyed out then the system has not detected a TV check that the TV standard in the BIOS ...

Page 40: ...ernal module port using the external module cable If your operating system is Windows 98 you can use the SmartBay utility to hot swap the external modules If you do not use Windows 98 make sure that the computer s power is off before you remove or install any external modules Only one external module can be used at any one time Attach one end of the external module cable to the module and the othe...

Page 41: ...ot force it Make sure you have the correct end of the cable going to the computer and to the external module To remove the cable 1 Loosen the thumbscrews 2 Pull the cable connectors away from the external module and the computer Using the SmartBay Utility If your computer shipped with Windows 98 you can use the SmartBay utility to hot swap your external modules To open the SmartBay utility 1 Click...

Page 42: ...ect Insert Device and click Ok 3 Connect the external module to the computer using the external module cable Make sure all connectors are correctly attached 4 Click Ok to allow your computer to detect the external module If you have difficulty in getting an external module detected go through the remove procedure and then the insert procedure again ...

Page 43: ...moving it and use high quality floppy disks The floppy drive connects externally to your computer by cable to a connector on the outside of the computer For information on installing the floppy drive see Connecting External Modules on page 29 and see Using the SmartBay Utility on page 30 To use a floppy disk insert it into the floppy drive Figure 15 Figure 15 Inserting a Floppy Disk To remove a fl...

Page 44: ...ny device that contains a magnet like the telephone away from your disks Magnetic fields can destroy the information on a disk Do not write directly on a label on your disk instead write on a disk label first and attach the label to the disk Make copies of all your important disks ...

Page 45: ...asily insert one into the computer when you need it and then remove it 1 Press the button on the CD ROM drive and the tray slides out Do not lean on the tray it does not support much weight 2 Insert a CD label side up or remove a disc if you have finished using it 3 Push the tray in gently to close the drive tray Figure 16 A light on the drive tray is on when the computer is reading from a CD Do n...

Page 46: ...not attempt to disassemble the CD ROM drive Refer servicing to your authorized Samsung service center The on board audio hardware and software of your computer enable the computer to play audio compact discs If you wish to do so you can attach external speakers to the audio line out jack To play an audio compact disc 1 Insert a compact disc into your CD ROM drive a Press the button on the CD ROM d...

Page 47: ...7 CD Player Window 2 Click the Stop button in the CD Player Window 3 Click the Eject button on the CD Player window or press the button on your CD ROM drive The drive tray opens and you can remove the disc from the CD ROM drive For more information on playing compact discs see the Help menu in the CD Player window New Artist New Title Track 1 D Play Stop Eject ...

Page 48: ...ing system The drive in your computer is divided into partitions Each partition is 2 GB or less so that the partitions can use a 16 bit file allocation table FAT 16 The file allocation table enables the partitions to locate files and directories Your computer recognizes each partition as a separate drive for example if a hard drive has two partitions they could be recognized as drive C and drive D...

Page 49: ...5 hours with the computer off 4 hours with the computer on While the battery is charging the battery charge light on the computer is amber see Figure 10 on page 20 for the location of the battery charge light When the battery is fully charged the light changes to green When you use a new battery pack for the first time or use a battery after a long period of storage the initial battery life is sho...

Page 50: ...proved batteries AC adapters and auto airline adapters Do not disassemble the battery heat it above 122 F 50 C or burn it The battery used in this computer may cause a fire or chemical burn if mistreated Your computer s smart rechargeable battery may be considered hazardous waste If you replace your battery with a new one Keep the old battery out of the reach of children Dispose of the old battery...

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Page 52: ...e LCD Under normal usage the battery charge lasts approximately 2 5 hours Battery life estimates are subject to variation The actual life of your battery may be less than the estimates given in the documentation You can monitor the charge of the battery pack installed in your computer through the battery gauge Using the Battery Gauge You can display the battery gauge while you are in any program P...

Page 53: ... enables you to set power management options for computers shipped with Windows NT installed To use PowerProfiler to monitor the battery charge place the cursor on the battery icon in the right corner of the taskbar PowerProfiler shows you the amount of battery charge remaining The color of the battery icon also indicates approximate battery charge Green Charge is adequate to power computer Yellow...

Page 54: ... is too hot or too cold turn off the computer remove the battery and let the battery reach room temperature Then try charging the battery again The battery is defective Replace the battery with a new battery Warnings Condition Action to Take The computer beeps 5 times low pitched beeps In Windows 98 a battery low warning appears on screen Battery low The battery charge is about 10 percent Approxim...

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Page 56: ...ystem Setup Navigation Keys Menu Function Main Changes the basic system configuration Advanced Configures advanced features on your computer Security Enables security features including passwords and backup and virus check reminders Power Configures power management features Boot Specifies the order of boot devices Exit Specifies how to exit System Setup Navigation Key Alternate Key Function F1 Al...

Page 57: ...dow Use the PgUp and PgDn keys or the Up Arrow and Down Arrow keys to scroll through the entire help document Press Home to display the first page or press End to go to the last page To exit the help window press Enter or Esc Tab Moves the cursor forward through the cells for a highlighted field If the field has only one cell the Tab key moves the cursor down to the next field Tab Shift Moves the ...

Page 58: ...current date Enter the month day and year in the format mm dd yyyy Use the tab key to move between the month day and year cells Use the hyphen key or Space bar to decrease or increase the numbers This field supports year dates of 2000 and beyond Legacy Diskette A Specifies a drive type for floppy drive A Drive A is the floppy drive that is attached using the external module cable to your computer ...

Page 59: ...er the number of cylinders heads and sectors for your drive Refer to your drive s user documentation or look on the drive to obtain this information If no drive is installed or if you are removing a drive and not replacing it select None Cylinders Configures the number of cylinders for the hard drive Refer to your drive s user documentation or look on the drive to obtain this information Before yo...

Page 60: ...ter works with 16 bit input and output and has lower performance Transfer Mode Selects the method for transferring data between the hard drive and system memory Refer to your drive s user documentation to specify the correct option for this field Options are Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3 DMA 1 and FPIO 4 DMA 2 Before you can make changes to this field the Type field m...

Page 61: ...tem memory over 1 MB Options are Write Back default uncached Write Through and Write Protect Normally Write Back is the optimal setting but if you are experiencing problems try changing the ssettings Cache D400 D7FF Enables or disables default caching of shadowed option ROMs in the D400 D7FF region Cache D800 DBFF Enables or disables default caching of shadowed option ROMs in the D800 DBFF region ...

Page 62: ...es the infrared port The options for this field are Auto Enabled default and Disabled If you set this field to Enabled you can set the Base I O Address field the Mode field and the DMA channel field Settings for the Base I O Address are 3F8 IRQ4 2F8 IRQ3 default 3E8 IRQ4 or 2E8 IRQ3 Settings for the mode field are FIR default Normal IrDA and ASK IR Setting the mode field to FIR fast infrared enabl...

Page 63: ...ge the settings for the COM1 COM2 and LPT ports The BIOS will recognize the new settings Choosing an incorrect setting may cause some operating systems to behave unexpectedly Boot time Logo Screen Enables the Samsung logo screen during POST The options are Enabled default and Disabled To view the POST screen during boot choose Disabled QuickBoot Mode Enables certain diagnostics to be skipped durin...

Page 64: ...he Security menu you can enable a boot password disk access a system backup reminder and a virus check reminder Security fields marked with an asterisk can only be changed if you start System Setup with a system supervisor password or if no passwords are in effect You cannot access these fields with a user password Set User Password Enables you to set a user password to control access to the syste...

Page 65: ...ppears each time you start your computer or reboot until you respond with Y yes The options for this field are Daily Every day when you start your computer for the first time the prompt appears Weekly When you start your computer for the first time each week after Sunday the prompt appears Monthly When you start your computer for the first time each month the prompt appears Disabled The prompt nev...

Page 66: ...ipped with Windows 98 installed Windows 98 Power Management works with the settings in the Power Management option on the Control Panel If the AC adapter is plugged in all power management is disabled Power Saving Mode Sets the power management mode Choosing modes changes the system power management settings The options are Maximum Power Savings default and Maximum Performance Maximum Power Saving...

Page 67: ... mode Enter two digit numbers to indicate the hour minutes and seconds in the format hh mm ss Use a 24 hour clock Use the tab key to move between the hour minute and second cells Use the hyphen key or Space bar to decrease or increase the numbers You must set this option if you enable Resume On Time Boot Menu The Boot menu enables you to select a boot device and set boot options Floppy check Enabl...

Page 68: ... exit this menu Exit Discarding Changes Enables you to exit System Setup without saving your changes When you select this item and press Enter a message appears asking you if you want to save changes before exiting Choose No and press Enter to exit without saving changes Choose Yes and press Enter to save changes and exit Exit Saving Changes Enables you to exit System Setup and saves your changes ...

Page 69: ...nd press Enter to retain your changes and remain in System Setup Save Changes Saves your selections without exiting System Setup When you select this option and press Enter a message appears asking if you want to save configuration changes Choose Yes and press Enter to save changes and remain in System Setup Choose No and press Enter to discard changes and remain in System Setup Battery Calibratio...

Page 70: ...curity Menu on page 53 for a complete list of System Setup security fields If multiple users have access to the computer such as in a network environment a supervisor password can prevent unauthorized access to certain security options Choose the type of password security that is appropriate for your work If you want to set a user password you must set a supervisor password first Creating a Passwo...

Page 71: ...nu 9 Select Exit Saving Changes press Enter and press Enter again to restart the computer Deleting a Password To delete the password 1 At startup press F2 to open System Setup 2 Type your password when prompted and press Enter 3 Use the Right Arrow key to select the Security menu 4 Use the Down Arrow key to select Set Supervisor Password or Set User Password 5 Press Enter The computer prompts you ...

Page 72: ...protect against viruses or alterations To lock the hard drive boot sector select the option Write protect in the Fixed disk boot sector field in System Setup For more information about the Fixed disk boot sector field see Security Menu on page 53 Locking the Floppy Drive If you have an supervisor password you can lock the floppy drive so that a user with only a user password cannot load personal s...

Page 73: ...ies User s Manual Using System Security 62 a password through System Setup See Creating a Password on page 59 for instructions To lock your keyboard press Fn F7 To unlock your keyboard type your password and press Enter ...

Page 74: ...h the settings in the Power Management option on the Control Panel If your computer uses DOS or Windows 95 Power Management works with the settings in System Setup If your computer shipped from the factory with Windows NT installed PowerProfiler power management software was included Maximum Power Saving Mode In maximum power saving mode the microprocessor runs at slow speed to conserve power To e...

Page 75: ...e has elapsed since the computer entered standby Rest Mode The Rest Timeout field in System Setup enables you to specify the time period after the entering standby before the computer enters rest mode You can disable this option by selecting Off or you can specify a Rest Timeout delay time of 5 to 60 minutes The Rest Mode field in System Setup defines what type of rest mode your computer enters se...

Page 76: ...on because of a low battery charge When your computer is in power on suspend or save to disk mode do not connect or remove any devices including PC Cards or external modules because you may damage the computer or resume to full power may fail If a floppy disk is in the floppy drive do not remove it or switch it with another disk However you can plug in the AC adapter if the resume to full power fa...

Page 77: ...ard drive timeouts in PowerProfiler and the standby timeout in System Setup the LCD and hard drive turn off when the shortest timeout period in either program passes If you disable the Resume on Time field in System Setup the same field in PowerProfiler is also automatically disabled An easy way to work with these two fields is to set the resume time to 0 in System Setup and set the actual resume ...

Page 78: ...partition To create a save to disk partition you need a DOS bootable disk that contains PHDISK FDISK and the Format command 1 Create a Phoenix PHDISK utility disk from the Samsung Restore CD ROM See Using the Samsung Restore CD ROM on page 88 for more information 2 Shut down your computer 3 Connect the floppy drive to the computer See Connecting External Modules on page 29 and see Using the Floppy...

Page 79: ...tion has been created the following message appears Save to disk partition created successfully If you do not intend to use the save to disk mode you can delete the save to disk partition on an Samsung hard drive using PHDISK delete Then you can repartition and reformat the save to disk partition for some other application Back up your hard drive before deleting the partition if you feel unsure of...

Page 80: ... In general the more pixels the LCD can display the better the image Your LCD screen is either SVGA or XGA The maximum display for the SVGA LCD screen is 800x600 about 480 000 pixels The maximum display for the XGA LCD screen is 1024x768 about 800 000 pixels The number of colors the LCD can display is measured by how many bits the LCD uses to represent each pixel 8 bit color can support 256 differ...

Page 81: ... 320x200 320x240 512x384 640x350 640x400 640x480 720x480 720x576 800x600 864x480 1024x600 1024x768 1152x864 1280x1024 1600x1200 256 320x200 320x240 512x384 640x350 640x400 640x480 720x480 720x576 800x600 864x480 1024x600 1024x768 1152x864 1280x1024 1600x1200 65 536 320x200 320x240 512x384 640x350 640x400 640x480 720x480 720x576 800x600 864x480 1024x600 1024x768 1152x864 1280x1024 16 8 million 320x...

Page 82: ...the Advanced Properties button The Advanced Properties screen appears 7 Click the Monitor tab 8 Click the Change button The Update Device Driver Wizard screen appears 9 Click the Next button 10 Select the Display a list of all the drivers in a specific location radio button and click the Next button 11 Select the Show all hardware radio button 12 Select a manufacturer and model setting that matche...

Page 83: ... 7 To change the resolution click and drag the knob under the Screen area until you select the resolution you want 8 Click the OK button 9 Follow the prompts that appear on the screen Changing the Video Driver It is possible that you may want to update your video driver or that your installed video driver has become corrupt so that the display is unusable In Windows 98 1 Click on the Start Button ...

Page 84: ...n Windows NT 4 0 1 As the computer starts select Windows NT Workstation Version 4 00 VGA mode as the operating system and press Enter 2 Log on to the computer as supervisor The Invalid Display Settings window appears 3 Click the OK button The Display Properties window appears If the Change Display window appears go to step 6 4 Select the Settings menu 5 Click the Display Type button The Display Ty...

Page 85: ...e Close the open windows on the screen 11 Click Yes when prompted to restart the computer As the computer restarts select Windows NT Workstation Version 4 00 as the operating system and press Enter 12 Log on as supervisor The Invalid Display Settings window appears 13 Click the OK button Click the Test button at the Display Properties window and follow any directions on the screen to finish settin...

Page 86: ...e computer to use 32 bit PC Cards Windows 98 supports 32 bit and 16 bit PC Cards The SystemSoft CardWizard for Windows NT program provided with systems that ship from the factory with Windows NT installed also supports both 32 bit and 16 bit cards Zoomed video Both PC Card slots and the video chip on your computer support zoomed video When you install a zoom video PC Card in either slot data can b...

Page 87: ...ry it in its protective carrying case Some PC Cards include cables that extend from the back of the cards Be careful not to bend or put excessive strain on these cables Using PC Cards You can install PC Cards while the computer is on To insert a PC Card into a slot 1 Open the slot door 2 Align the card with a slot and insert the card into the slot until it locks in place Figure 21 Figure 21 Insert...

Page 88: ...ation on configuring a PC Card in Windows 98 see the index entry PC cards in the Windows Help Windows 98 also handles power management for PC Cards To remove a PC Card from your computer Use the following procedures to remove PC Cards or you may lose data that is being stored to a card 1 Click the PC Card icon on the taskbar 2 Click Stop for the card you want to remove A message appears telling yo...

Page 89: ...er enters rest mode or may stop the computer from entering rest mode ATA and modem cards can enter rest mode Follow these guidelines when using PC Cards with CardWizard LAN local area network cards can be inserted while the computer is on but should be removed only when the system is turned off SCSI cards should be inserted at startup to enable Windows NT to find the device attached to the SCSI ca...

Page 90: ... s Manual Working with PC Cards 79 3 Click OK 4 Push the card eject button on the side of the PC Card slot 5 Pull the card out of the slot compartment For more information on using the CardWizard program see the CardWizard Help ...

Page 91: ...n off your computer and call your authorized Samsung Service Center If your computer is connected to a docking device disconnect it Do not attempt a BIOS update unless the AC adapter is connected Under the Boot menu in System Setup set Diskette Drive as the first boot device See Boot Menu on page 56 for information on setting the option Write down your System Setup settings before you perform a BI...

Page 92: ... Time and System Date fields to make sure they display the current time and date Set the Installed O S Choose the correct setting for your operating system If you use Windows NT 4 0 select Other as it does not support plug and play technology Set Infrared port in the I O Device Configuration submenu Setting the port to Disabled disables the infrared link and frees an IRQ for another device If you ...

Page 93: ... was not successful make sure that You have the right update BIOS for your machine You have completely inserted the disk into the floppy drive The BIOS update disk has not been damaged or corrupted The AC adapter is connected Then try the BIOS update again If the problem continues contact your authorized Samsung reseller ...

Page 94: ...ers directory in your restore CD ROM drivers for some other operating systems are included there IRQs Most of the devices in your computer or connected to your computer need their own IRQ The IRQ is a hardware line that a device can use to send signals to the microprocessor When the device needs the microprocessor s service the device sends an interrupt request signal to the microprocessor The num...

Page 95: ...ion an IRQ is available for a peripheral device that you can connect the docking station See your docking station manual for more information Enabling the Infrared Port If your computer s operating system is Windows 98 you can enable and use the infrared port If your computer s operating system is Windows NT 4 0 you will need to purchase additional software to use the Infrared port IRQ Component W...

Page 96: ...e angle between the two infrared ports Make sure that nothing is obstructing the file transfer path between the computer s infrared port and the receiving infrared device If you still cannot transfer a file see the documentation for the infrared software Service Pack 3 for Windows NT 4 0 Microsoft Service Pack 3 SP3 is included with computers shipped from the factory with Windows NT installed Any ...

Page 97: ...ture service packs on your computer make sure that when you are prompted you do not overwrite the pcmcia sys file or you may be unable to use your computer If you install SP3 from any source other than your computer s hard drive the video driver that was installed on your computer at the factory is overwritten After you install the service pack you must reinstall the video driver the first time yo...

Page 98: ...to handle system problems 2 If you have an internet connection visit the Samsung Web site http www samsungpc com Updates on your system and other Samsung products are periodically added to the Web site 3 If steps 1 and 2 do not help you to resolve the problem contact your Samsung reseller for assistance or call the Samsung Product Support Hot Line see your warranty card for contact details ...

Page 99: ...CD ROM will start automatically follow any on screen prompts Operating Problems This section tells you what to do if you have problems running your computer If any problem persists after you take corrective action contact your reseller for assistance The computer does nothing when you turn it on Has the battery run down Connect the AC adapter or auto airline adapter to get power and recharge the b...

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Page 101: ...ctions If you are using an operating system that is not plug and play compliant make sure the Installed O S field in System Setup is set to Other The System Setup settings are not retained when you turn off the computer The CMOS battery inside the computer may need to be replaced The CMOS battery provides power to save the system BIOS information when the computer is turned off Normally the CMOS b...

Page 102: ...mory modules that enable you to upgrade your computer s memory An external numeric keypad An external CD ROM drive module An external DVD ROM drive module Docking options that enable you to use your computer like a desktop computer The options that are available may change periodically Contact your Samsung reseller for updated information on current and new options AC Adapter The optional AC adapt...

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Page 104: ... automobile s ignition to supply power to the adapter In some vehicles power to the cigarette lighter socket is always on and you do not need to turn on the ignition If you are in an airplane ask your flight attendant when power will be activated to the portable computer connector The connector may not be activated at certain times during your flight If the previous procedures do not activate the ...

Page 105: ...lling an optional memory module You computer comes with a non removable 32 MB SDRAM SODIMM module and can be upgraded by installing 32 64 or 128 MB SDRAM SODIMM modules The maximum system memory is 160 MB Additional memory modules must only be installed by an Samsung Authorised Reseller To avoid possible system problems use only Samsung approved memory modules in your computer Samsung Resellers pl...

Page 106: ...ule cable See Connecting External Modules on page 29 and see Using the CD ROM Drive on page 34 or directions on installing and using the CD ROM drive External DVD ROM Drive Module The external DVD ROM drive module can be connected to your computer using the external module cable See Connecting External Modules on page 29 and see Using the CD ROM Drive on page 34 or directions on installing and usi...

Page 107: ... Options 96 Docking Options You can order an additional Port Replicator Figure 27 Port Replicator Contact your reseller for a list of other docking options available for your SN6000 computer User s manuals are included with the docking options ...

Page 108: ...tery installed 4 2 lbs 1 9 kg LCD viewing area 12 1 TFT 9 7 x 7 2 in 246 x 184 5 mm Environment Ambient temperature operating 41o 95o F 5o 35oC Ambient temperature storage 14o 112o F 10o 44o C Relative humidity noncondensing operating 20 80 Relative humidity noncondensing storage 15 95 Altitude operating 0 to 8 000 ft 0 to 2 348 m Altitude storage 0 to 40 000 ft 0 to 12 192 m Shock operating 10 G ...

Page 109: ...ith computer turned off 2 5 hours Charging time approximate with computer turned on 4 hours Average battery life with power management enabled 2 5 hours AC Adapter Width 2 05 in 5 2 cm Height 1 in 2 6 cm Length 4 33 in 11 cm Weight 0 21 kg Operating voltage 100 120 VAC 200 240 VAC Line frequency 50 60 Hz Input current 1 3 A 100 V 0 7 A 240 V Output current 2 63A Output voltage 19V ...

Page 110: ...Centigrade CD Compact disc CD ROM Compact disc read only memory cm Centimeters COM Communication as in communication port CMOS Complementary metal oxide semiconductor CMYK Cyan Magenta Yellow blacK DC Direct current dBA Decibels acoustic DIN Deutsche Industrie Normenuasschuss German electrical standards association DMA Direct memory access DPMS Display power management signaling DRAM Dynamic rando...

Page 111: ...al display m Meters mA Milliampere mAhr Milliampere hour MB Megabyte Mb sec Megabits per second MHz Megahertz MIDI Musical instrument digital interface mm millimeter MPU Microprocessor unit ms Millisecond PDF Portable document format PC Personal computer PCI Peripheral component interconnect PCMCIA Personal Computer Memory Card International Association POST Power on self test PS 2 Personal System...

Page 112: ...Self Monitoring Analysis and Reporting Technology SVGA Super video graphics array TFT Thin film transistor USB Universal serial bus V Volt VAC Voltage alternating current VCC Voltage collector current VDC Voltage direct current VGA Video graphics array whr Watt hour XGA Extended graphics array ...

Page 113: ...ich means that it has been recorded on a flash memory chip that can be updated if needed Boot To start your computer A cold boot resets the entire computer and runs through all computer self tests A warm boot clears out computer memory only Boot disk A disk containing operating system programs required to start your computer A boot disk can be a floppy disk hard drive or compact disc Byte The basi...

Page 114: ...n CMOS memory Even when you turn your computer off the information in CMOS memory is saved COM port COM stands for communication COM ports are the serial ports in your computer Conventional memory The first 640 KB of system memory Operating systems and application programs can directly access this memory without using memory management software CMYK A color model in which all colors are described ...

Page 115: ... in a portable computer Because hard drives in portable computers are smaller than those in desktop computers their maximum storage capacity may be less than that of desktop hard drives However because of their smaller size the drives handle shock and vibration better than larger drives which is important for a portable computer I O Input output Refers to peripheral devices such as printers that a...

Page 116: ... the operating system to obtain keyboard input write data to a file or write data to a screen PC Card PC Card stands for personal computer card The Personal Computer Memory Card International Association PCMCIA defines the standards used to develop all PC Cards PC Card types include modems Ethernet adapters SCSI adapters ATA cards and memory cards PC slot The PC slot is the hardware slot in the co...

Page 117: ...umber of pixels the computer s screen can display For example a resolution of 800x600 means that the screen can display 800 pixels in row and can display 600 rows The more pixels displayed the higher the resolution and the better the image ROM read only memory Permanent computer memory dedicated to a particular function For example the instructions for starting the computer when you first turn on ...

Page 118: ...each pixel This technology provides the best resolution for an LCD screen A TFT LCD is also sometimes called an active matrix LCD Zoomed video Zoomed video technology enables zoom video PC Card to transfer data directly from the card to video and audio systems without going through the microprocessor This process improves video performance Video conferencing and real time multimedia devices such a...

Page 119: ...25 MB 3 IDE ADAPTER1 SUBMENU IDE Adapter1 Type ___________ Cylinders __________ Heads __________ Sectors ____________ Multi Sector Transfers ________ LBA Mode Control Enabled Disabled 32 Bit I O Enabled Disabled Transfer Mode Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3 DMA 1 FPIO 4 DMA 2 Ultra DMA Mode 0 Mode 1 Mode 2 Disabled IDE ADAPTER2 SUBMENU IDE Adapter2 Type ___________ Cyli...

Page 120: ...ache D400 D7FF Disabled Write Through Write Protect Write Back Cache D800 DBFF Disabled Write Through Write Protect Write Back ADVANCED MENU PS 2 MOUSE CONFIGURATION SUBMENU Mouse Configuration Enabled Disabled Mouse Operation Mode Single Mouse Dual Mouse I O DEVICE CONFIGURATION SUBMENU Serial port A Enabled Disabled Auto Base I O address 3F8 IRQ 4 2F8 IRQ 3 3E8 IRQ 4 2E8 IRQ 3 Serial port B Enab...

Page 121: ... DMA Channel DMA 1 DMA 2 DMA 3 Floppy Disk Controller Enabled Disabled Auto Installed O S Win95 Win98 APM Other Win98 ACPI WinNT5 0 Boot time Logo Screen Enabled Disabled QuickBoot Mode Enabled Disabled CPU BIOS Update Enabled Disabled USB Device Enabled Disabled Screen Expansion Enabled Disabled TV Standard NTSC PAL PAL M PAL 60 NTSC J SCART PAL Local Bus IDE adapter Both Disabled Primary Seconda...

Page 122: ... Weekly Monthly Disabled POWER MENU Power Savings Mode Max Power Savings Max Performance Standby Timeout Off Time_________________ Rest Mode Power On Suspend Save To Disk Rest Timeout Off Time_________________ Resume On Time On Off Resume Time ________________________ BOOT MENU Floppy Check Enabled Disabled Summary Screen Enabled Disabled BOOT DEVICE PRIORITY SUBMENU Boot option 1 ________________...

Page 123: ...harge light 21 Battery gauge 42 displaying 17 keys 17 Battery low warning 43 Battery very low warning 43 BIOS basic input output system 102 on Web site 80 updating 80 Boot 56 102 cold 11 warm 11 Boot Device Priority field 56 Boot disk 102 Boot menu System Setup 56 Boot sector 61 Boot time Logo Screen field 52 Brightness adjustment keys 10 18 power management 63 Byte 102 C Cache D400 D7FF field 50 ...

Page 124: ...options 96 Drive light 21 Drivers 83 DVD ROM drive optional 95 E Exit Discarding Changes field 57 Exit menu System Setup 57 Exit Saving Changes field 57 Extended Memory field 50 External module cable connecting 30 removing 30 External Modules Hot swapping 30 External monitor 71 89 changing to 17 External numeric keypad 95 F FAT 16 37 FAT 32 37 Fixed disk boot sector field 54 Floppy check field 56 ...

Page 125: ...ing brightness 18 brightness 63 LCD liquid crystal display 88 104 Legacy Diskette A field 47 Lights system status 20 Liquids precautions 14 Load Setup Defaults field 57 Local Bus IDE adapter field 53 locking 61 M Main menu System Setup 47 Maximum Capacity field 48 Memory cache 49 88 102 CMOS complementary metal oxide semiconductor 103 conventional 103 Memory Cache field 50 Memory Cache menu 49 Mem...

Page 126: ...tem Setup fields 55 Power menu System Setup 55 Power on suspend mode 64 Power Saving Mode field 55 PowerProfiler monitoring the battery 42 power management features 65 Precautions operating 11 rest mode 65 Print screen keys 17 Product Support Hot line 87 PS 2 Mouse Configuration Menu 50 Q QuickBoot Mode field 52 R RAM random access memory 106 Rebooting the computer 11 Refresh rate 106 Removing mai...

Page 127: ... field 54 System Date field 47 System Memory field 50 System request keys 17 System resources 83 System Setup Advanced menu 50 Boot menu 56 Exit menu 57 help 46 keys 45 Main menu 47 menus overview 45 overview 44 Power menu 55 recording settings 108 Security menu 53 starting 45 submenus 46 using 46 System status lights 20 System Time field 47 T TFT thin film transistor LCD 69 107 Tips for using the...

Page 128: ...Volume control keys 17 W Windows 98 27 accessing online manual 2 changing the video driver 72 hot swapping external modules 30 keys 16 PC Card 77 Windows NT 4 0 accessing online manual 2 changing the video driver 73 PC Card 78 Z Zoomed video 75 107 ...

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