98
Screen issue
The screen appears unstable and shaky.
Check that the resolution and frequency of the PC and graphics card are set within a range compatible
with the product. Then, change the screen settings if required by referring to the Additional
Information on the product menu and the Standard Signal Mode Table.
There are shadows or ghost images left on the screen.
There is no image on the screen and the power LED blinks
every 0.5 to 1 second.
The product is in power-saving mode.
Press any key on the keyboard or move the mouse to return to the previous screen.
The product will turn off automatically.
Go to
System
and make sure
Sleep Timer
is set to
Off
.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after 10 to 15
minutes.
Picture quality of the product is different from the dealer
shop where it was purchased.
Use an HDMI cable to obtain high-definition (HD) picture quality.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast moving
objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not mean
the product is defective.
A cell phone within a distance of one-meter radius may cause static on analog and digital products.
The brightness and color do not look normal.
Go to
System
and adjust the
Eco Solution
settings.
Reset the screen settings to the default settings.
Broken lines are displayed on the edges of the screen.
If
Picture Size
is set to
Screen Fit
, change the setting to
16:9
.
Lines (red, green or blue) are displayed on the screen.
These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a
Samsung Service Center to resolve the issue.
