Samsung SBB-SS08EL1/EN User Manual Download

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Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

Before calling Samsung Customer Service
Center, test your product as follows. If
the problem persists, contact Samsung
Customer Service Center.

Testing the Product

Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

Power off both the PC and product.

Disconnect all the cables from the product.

Power on the product.

No Cable Connected

is displayed, the product is operating normally.

Checking the Resolution and Frequency

Not Optimum Mode

will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).

If the screen remains blank, check the PC
system, video controller and cable.

Chapter 12

Summary of Contents for SBB-SS08EL1/EN

Page 1: ...User Manual The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance SBB SS08E ...

Page 2: ...ble 29 Connection Using an HDMI DVI Cable 30 Connection Using an HDMI Cable 30 Connecting the LAN Cable 31 Changing the Input source 32 Source 32 Using MDC MDC Program Installation Uninstallation 33 Installation 33 Uninstallation 33 Connecting to MDC 34 Using MDC via RS 232C serial data communications standards 34 Using MDC via Ethernet 35 Home feature Player 37 Approving a connected device from t...

Page 3: ...ode 74 Server Access 74 FTP Mode 74 Device Name 74 System Accessibility 75 Voice Guide 75 Menu Transparency 76 High Contrast 76 Enlarge 76 Setup 76 Initial settings Setup 76 Time 76 Clock Set 76 DST 76 Sleep Timer 76 Auto Source Switching 77 Auto Source Switching 77 Primary Source Recovery 77 Primary Source 77 Secondary Source 77 Power Control 77 Auto Power On 77 Max Power Saving 77 Standby Contro...

Page 4: ...d features during video playback 91 Available buttons and features during music playback 92 Supported Subtitle and Media play file formats 93 Subtitle 93 Supported image resolutions 93 Supported music file formats 94 Supported Video Formats 94 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 96 Testing the Product 96 Checking the Resolution and Frequency 96 Chec...

Page 5: ...se or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Microsoft Windows are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association Ownership of all other trademarks is attributed to their due owner Before Using the Product Chapter 01 ...

Page 6: ...marked by this symbol must be followed Electricity and Safety Warning Do not use a damaged power cord or plug or a loose power socket An electric shock or fire may result Do not use multiple products with a single power socket Overheated power sockets may cause a fire Do not touch the power plug with wet hands Otherwise an electric shock may result Insert the power plug all the way in so it is not...

Page 7: ...roved cabinets Do not install the product in poorly ventilated spaces such as a bookcase or closet An increased internal temperature may cause a fire Install the product at least 10 cm away from the wall to allow ventilation An increased internal temperature may cause a fire Keep the plastic packaging out of the reach of children Children may suffocate Do not install the product on an unstable or ...

Page 8: ...ng the product turn off the power switch and disconnect the power cord antenna cable and all other connected cables Damage to the cord may result in a fire or electric shock If the product generates abnormal sounds a burning smell or smoke disconnect the power cord immediately and contact Samsung Customer Service Center An electric shock or fire may result If the product is dropped or the outer ca...

Page 9: ...wer adapter near to any heating apparatus Otherwise a fire may result Keep the DC power adapter in a well ventilated area If you place the AC DC power adapter so that it is hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the AC DC power adapter flat on a table or the floor Do not use humidif...

Page 10: ...nd dry cloth Do not use detergents that contain alcohol solvent or surface active agents Do not spray water or detergent directly on the product 4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product 5 Connect the power cord to the product when cleaning is finished 6 Power on the product and computer Storage Due to the characteristics of high glossy products ...

Page 11: ...e Components Components Components may differ in different locations Quick Setup Guide Warranty card Not available in some locations Regulatory guide Power cord Batteries x 2 EA Not available in some locations Remote Control HDMI DVI cable DC power adapter External IR cable Velcro Rubber x 2 Screw M4 L8 x 5 Screw M4 L8 B Type x 4 Preparations Chapter 02 ...

Page 12: ...ct to a USB memory device RS232C OUT Connects to MDC using an RS232C adapter RS232C IN AUDIO IN Receives sound from a PC via an audio cable Port Description HDMI IN 1 HDMI IN 2 Connects to a source device using a HDMI cable or HDMI DVI cable AV COMPONENT IN Connects to a source device using the AV Component adapter DVI OUT Use the HDMI DVI cable to connect the Signage Player Box to the display dev...

Page 13: ...e the Signage Player Box will be attached on the back of the display device 3 Push the Signage Player Box in the arrow s direction then fix the Box using screws 4 The Signage Player Box should be installed as shown 5 Use the HDMI DVI cable to connect the Signage Player Box to the display device A B 6 Use the supplied velcro to fix the adapter to either area A or B on the display device ...

Page 14: ...Info QZ 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 SYMBOL 0 PRS 7 TUV 8 WXY 9 MUTE DEL SOURCE CH LIST Power off the product Number buttons Enter the password in the OSD menu Mute the sound Unmuting the sound Press MUTE again or press the volume control VOL button Go to Home Launch Button Display or hide the onscreen display menu or return to the previous menu Power on the product Not Available Adjust the vol...

Page 15: ...s To place batteries in the remote control Not Available SOURCE View or select an external device connected to the Smart Signage device Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertentl...

Page 16: ...image below is not supported on the product Power off the product Number buttons Enter the password in the OSD menu Mute the sound Unmuting the sound Press MUTE again or press the volume control VOL button Go to Home Launch Button Display or hide the onscreen display menu or return to the previous menu Power on the product Adjust the volume Change the input source Use this hotkey to directly acces...

Page 17: ...nctions may differ for different products To place batteries in the remote control Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled Use the remote control within 7 m to 10 ...

Page 18: ...18 Dimensions 3 4 1 2 a b c C B A Unit mm inches 1 1 2 2 3 4 3 137 9 5 4 117 4 4 6 153 9 6 1 5 0 0 2 A B C With Holder 321 6 12 7 203 4 8 0 35 1 1 4 a b c Without Holder 312 4 12 3 194 2 7 6 32 4 1 3 ...

Page 19: ...e 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m only shielded type Pin assignment 1 2 3 4 5 6 7 8 9 Pin Signal 1 Detect data carrier 2 Received data 3 Transmitted data 4 Prepare data terminal 5 Signal ground 6 Prepare data set 7 Send request 8 Clear to send 9 Ring indicator ...

Page 20: ...3 P1 P1 P1 P2 P2 Female Rx Tx Gnd 2 3 5 3 2 5 Tx Rx Gnd STEREO PLUG 3 5ø LAN Cable Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Color Signal 1 White and orange TX 2 Orange TX 3 White and green RX 4 Blue NC 5 White and blue NC 6 Green RX 7 White and brown NC 8 Brown NC ...

Page 21: ...J45 Direct LAN cable PC to HUB RJ45 RJ45 MDC HUB P1 P1 P2 P2 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX Cross LAN cable PC to PC RJ45 P1 P2 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3 1 TX RX 6 2 TX ...

Page 22: ...each of the adapters to the correct RS232C IN or OUT port on the product Connection 1 RS232C IN OUT RS232C IN OUT RS232C IN OUT RS232C IN OUT Connection 2 RJ45 RJ45 Connection 3 RS232C OUT RJ45 RS232C IN OUT RS232C IN OUT RS232C IN OUT ...

Page 23: ... 1 5 Safety Lock 0x5D 0 1 All communications take place in hexadecimals The checksum is calculated by adding up all values except the header If a checksum adds up to be more than 2 digits as shown below 11 FF 01 01 112 the first digit is removed E g Power On ID 0 Header Command ID Data length Data 1 Checksum 0xAA 0x11 1 Power Header Command ID Data length Data 1 12 0xAA 0x11 1 1 To control all dev...

Page 24: ...a length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x11 ERR ERR A code showing what error has occurred Volume control Function The volume of a product can be adjusted using a PC Viewing volume state Get Volume Status Header Command ID Data length Checksum 0xAA 0x12 0 Setting the volume Set Volume Header Command ID Data length Data Checksum 0xAA 0x12 1 Volume Volume Volume value code to be set on a...

Page 25: ...MagicInfo 0x1F DVI_video 0x21 HDMI1 0x22 HDMI1_PC 0x23 HDMI2 0x24 HDMI2_PC DVI_video HDMI1_PC and HDMI2_PC cannot be used with the Set command They only respond to Get commands This model does not support HDMI1 HDMI1_PC HDMI2 and HDMI2_PC ports MagicInfo is only available with models that contain the MagicInfo function Ack Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x1...

Page 26: ...ength Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x3C PIP ERR A code showing what error has occurred Safety Lock Function PC can be used to turn the Safety Lock function on or off on a product This control is available regardless of whether or not the power is turned on Viewing the safety lock state Get Safety Lock Status Header Command ID Data length Checksum 0xAA 0x5D 0 Enabling or disabling safe...

Page 27: ...d with it The number and locations of ports on source devices may differ from device to device Do not connect the power cable until all connections are completed Connecting the power cable during connection may damage the product Connect the sound ports correctly left white and right red Check the types of ports at the back of the product you want to connect ...

Page 28: ...our PC Connecting parts may differ in different products Connection Using an HDMI DVI Cable After connecting a computer to the product with an HDMI DVI cable make sure to configure the settings as shown below to enable the video and audio from the computer Sound set HDMI Sound to PC DVI Picture set each screen mode to Text under Picture Mode System General set HDMI Hot Plug to Off HDMI IN 1 HDMI I...

Page 29: ...first before connecting the power cable You can connect a video device to the product using a cable Connecting parts may differ in different products Press the SOURCE button on the remote control to change the source Connection Using the AV Cable AV COMPONENT IN AUDIO IN Connection Using the component Cable AV COMPONENT IN AUDIO IN ...

Page 30: ...le up to 1080p For better picture and audio quality connect to a digital device using an HDMI cable An HDMI cable supports digital video and audio signals and does not require an audio cable To connect the product to a digital device that does not support HDMI output use an HDMI DVI and audio cables The picture may not display normally if at all or the audio may not work if an external device that...

Page 31: ...31 Connecting the LAN Cable Connecting parts may differ in different products RJ45 Use Cat7 STP Type cable for the connection Shielded Twist Pair ...

Page 32: ... control The screen may not display correctly if an incorrect source is selected for the source device you want to convert to To view detailed information about connected source devices press the TOOLS button from the Source page Edit Name SOURCE Source TOOLS Edit Name ENTER E Customize the name of a connected external device The list can include the following source devices Source devices on the ...

Page 33: ... In the displayed Ready to Install the Program window check the directory path to install the program in and click Install 8 Installation progress will be displayed 9 Click Finish in the displayed InstallShield Wizard Complete window Select Launch MDC Unified and click Finish to run the MDC program immediately 10 The MDC Unified shortcut icon will be created on the desktop after installation The M...

Page 34: ...necting to MDC Using MDC via RS 232C serial data communications standards An RS 232C serial cable must be connected to the serial ports on the PC and monitor RS232C IN RS232C OUT Monitor 1 Monitor 2 Computer ...

Page 35: ... and connect the device to the PC Display devices can be connected to each other using a LAN cable Connection using a direct LAN cable Multiple products can be connected using the RJ45 port on the product and the LAN ports on the HUB RJ45 HUB Monitor 1 Monitor 2 Computer ...

Page 36: ...36 Connection using a cross LAN cable Multiple products can be connected using the RS232C IN OUT port on the product Monitor 1 Monitor 2 Computer RS232C OUT RJ45 ...

Page 37: ...e sure the product is connected to the server Local Channel Play content in internal memory or from external memory Player HOME Player ENTER E Player Play a variety of content such as scheduled channels templates or files Clone Product ID Settings On OffTimer Ticker Network Status More settings Schedule Template The displayed image may differ depending on the model This feature is provided in Supp...

Page 38: ...rst configure the server Network Settings before device approval 1 Access the server you have assigned to your device 2 Enter your ID and password to log in 3 Select Device from the top menu bar 4 Select Lite from the menus on the left 5 Select Unapproved from the sub menus of Lite 6 Select the Approve button for your device from the list of unapproved Lite devices ...

Page 39: ...le refer to the MagicInfo Lite Server user s manual If a device is deleted from the list of devices approved by the server the device will reboot to reset its settings Setting the current time A schedule may not run if the time set on the device is different from the server s current time 1 Go to the tabs Device Time 2 Select your device 3 Select Clock Set and sync the time with the server When co...

Page 40: ...er Network Settings before device approval 1 Access the server you have assigned to your device 2 Enter your ID and password to log in 3 Select Device from the top menu bar 4 Select Premium from the menus on the left 5 Select Unapproved from the sub menus of Premium 6 Select the Approve button for your device from the list of unapproved Premium devices ...

Page 41: ...refer to the MagicInfo Premium Server user s manual If a device is deleted from the list of devices approved by the server the device will reboot to reset its settings Setting the current time A schedule may not run if the time set on the device is different from the server s current time 1 Go to the tabs Device Time 2 Select your device 3 Select Clock Set and sync the time with the server When co...

Page 42: ...nnel 2 Network Channel will run Local Channel Play a schedule or channel that was configured in the product 1 Select Local Channel from the Player menu The No channel message appears if no channel has been registered in Local Channel 2 Local Channel will run My Templates Play a template in My Templates stored in the internal memory of the product Player Device All Content All Sort By File Name Opt...

Page 43: ...rch for a desired content list All Video Image PDF Flash Office My Templates Sort By Specify the content sort criterion File Name Recently Played Options Menu items in the Player page Option Name Operations Play Selected Select and play desired content Send Copy content to another storage device Delete Delete desired content Settings Configure detailed properties of content See the following page ...

Page 44: ... Size Screen Fit If Picture Size is set to PDF or Office Full Screen Original Size This feature is only available for Video Image PDF and Office files Display Duration Set the duration for each page in a slideshow This feature is only available for Image PDF Flash and Office files Transition Effect Configure transition effects between pages or scenes in a slideshow or video file None Fade1 Fade2 B...

Page 45: ...lt content will be displayed if you run a channel while no programs are scheduled on the channel None Safely Remove Safely removes USB memory Reset Restore all the values under Settings to the default when the product was purchased ...

Page 46: ...nnel Local Channel playback CH Number Number assigned to the channel currently playing Only applicable during Network Channel Local Channel playback CH Name Name of the channel currently playing Only applicable during Network Channel Local Channel playback Software Version Displays the software version of a device MAC ID Displays the original identification number of a device Tags Tag settings ass...

Page 47: ... depending on the model Press the TOOLS button on the remote control during content playback to configure settings such as Playlist and Music Playlist View a list of content items currently playing Music Set the background music for the content currently playing Repeat Set the repeat mode One All Repeat ...

Page 48: ...ted Sound output restrictions More than one sound output cannot be used Playback priority Flash file network BGM local BGM video file in the main frame selected by the user Network BGM Settings can be configured in step 1 when creating a server schedule Local BGM BGM settings can be configured using the tools displayed after the TOOLS button is pressed during Player playback User selected main fra...

Page 49: ...vi mkv asf wmv mp4 mov 3gp vro mpg mpeg ts tp trp flv vob svi m2ts mts divx AVI MKV ASF MP4 3GP VRO VOB PS TS DivX 3 11 4 x 5 x 6 x 1920 x 1080 6 30 30 AC3 LPCM AAC HE AAC WMA DD MPEG MP3 DTS Core G 711 ALaw μ Law MPEG4 SP ASP H 264 BP MP HP Motion JPEG Window Media Video v9 MPEG2 MPEG1 VP6 640 x 480 4 ...

Page 50: ...s or the resolution is 1080 x 1920 When a single video file is playing Seamless mode is not supported under the following conditions Incompatible codec MVC VP3 MJPEG Incompatible codec Incompatible codec Compatible codec The resolution is different from that of the monitor The frequency is different from that of the monitor Audio content with a Bit rate or Frame rate larger than the rate specified...

Page 51: ...rsion Office 97 Office 2007 Functions not supported Animation effect 3D shapes which will be displayed in 2D Header and footer some subitems are not supported Word Art Align A group alignment error may occur Office 2007 SmartArt is not fully supported 97 out of 115 subitems are supported Object insertion Half width characters Letter spacing Charts Vertical text some subitems are not supported Slid...

Page 52: ...nment error may occur 3D shapes which will be displayed in 2D Office 2007 SmartArt is not fully supported 97 out of 115 subitems are supported Charts Half width characters Letter spacing Vertical text some subitems are not supported Slide notes and handout Creation editing playback are only available in Template Supported in Network Channel and Local Channel Compatible document file formats Extens...

Page 53: ...le your content on a local channel or edit existing channels Schedule Add Program Schedule your content on CH 2 Schedule your content on CH 3 Available features in the Schedule page The Schedule page provides the following features Type Local Add or edit schedules Network View the network schedule configured on the server Device Display the name of a connected storage device This option only activ...

Page 54: ...l schedule Change settings for a configured channel schedule such as content the duration and the schedule name 1 Select a channel to edit 2 Select video photo or music content to edit in the channel schedule Deleting content Place the cursor over the desired content and then press the E button to delete it Move to the far right end of the content list Click the button to add content or change the...

Page 55: ...te list using the following criteria Market Orientation Landscape Select this mode when using the product in landscape orientation Portrait Select this mode when using the product in portrait orientation 1 Select a template from the provided sample templates New town interior design Sustainble evolution unfolods tomorrw s design bg_co Background Screen Background Music Select in the editable zone ...

Page 56: ...e alignment mode Scroll Specify the scroll direction speed for the message Hide Element Display or hide a message Selecting Hide does not reset the message settings Reset Reset all settings in Font option to default settings Inserting content such as videos photos and PDF files picture1 jpg Edit Content Default Duration Hide Element Show Aspect Ratio Mute Item s selected Select to delete Select in...

Page 57: ...ng It will disappear after 20 seconds 1 Preview the created template using the Preview feature 2 To save the template press the Save button 3 Configure Template Name and Storage Save Duration Template Name Storage 23 59 59 Template01 Internal Save Cancel 4 Press the Save button to finish creating the content ...

Page 58: ...No cloning file found on the external storage device Export this device s settings to the external storage device message appears When a duplicate file is found on the external storage device 1 Connect the external storage device then run the Clone Product function 2 The Cloning file found Please select an option message appears Run the Import from External Storage or Export to External Storage fu...

Page 59: ...ignal reception Range 0 224 Press u d to select a number and press E Enter the number you want using the number buttons on the remote control PC Connection Cable Select a method to connect to MDC to receive the MDC signal RS232C cable Communicate with MDC via the RS232C stereo cable RJ45 LAN cable Communicate with MDC via the RJ45 cable Device ID Auto Set Assign ID number automatically for all con...

Page 60: ...60 Network Status HOME Network Status ENTER E Network Status The displayed image may differ depending on the model Check the current network and Internet connection ...

Page 61: ... right arrow buttons to change the volume level Source Select the input source of your choice Content when the Source is set to Internal USB From the USB device or internal memory device select a folder containing content you want to play when the product turns on Content can include music photo or video files This function is available only when a USB device is connected If there is no music file...

Page 62: ...gement Timer will be disabled during a period specified as a holiday Add Holiday Specify the period you want to add as a holiday Select the start and end dates of the holiday you want to add using the u d buttons and click the Save button The period will be added to the list of holidays Start Set the start date of the holiday End Set the end date of the holiday Delete Delete selected items from th...

Page 63: ...e text on the screen Off On Message Enter a message to display on the screen Time Set the Start Time and End Time to display a Message Font Options Specify the text font and color for the message Position Select an orientation to display a Message Scroll Specify the scroll Direction and Speed for the message Preview Preview configured caption settings ...

Page 64: ...64 More settings HOME More settings ENTER E More settings The displayed image may differ depending on the model The picture settings menu appears ...

Page 65: ...ct ID Settings On OffTimer Ticker Network Status More settings The displayed image may differ depending on the model For details on how to use the URL Launcher feature contact the dealer the product was purchased from To use the URL Launcher feature set Play via to URL Launcher in System Signage Player ...

Page 66: ...the left and right or top and bottom of the screen may cause image retention screen burn which is not covered by the warranty Screen Fit Displays the full image without any cut off when HDMI1 HDMI2 720p 1080i 1080p or Component 1080i 1080p signals are inputted Custom Changes the resolution to suit the user s preferences Original Ratio If the input source is HDMI1 HDMI2 PC connection the video will...

Page 67: ...t 1080i 1080p AV Picture Size must be set to Custom for the option to be available 1 Press the d button to select Zoom Position Press the E button 2 Select the Zoom or Position Press the E button 3 Press the u d l r button to move the picture 4 Press the E button If you want to reset the picture to its original position select Reset in the Zoom Position screen The picture will be set to its defaul...

Page 68: ...de PIP mode will remain after power Off On You may notice that the picture in the PIP screen becomes slightly unnatural when you use the main screen to view a game or karaoke PIP Settings The picture from the external video source will be in the main screen and the picture from the product will be in the PIP sub picture screen Main picture Sub picture AV Component HDMI1 HDMI2 HDMI1 HDMI2 AV Compon...

Page 69: ...he menu in landscape mode default Portrait Display the menu in portrait mode on the right side of the product screen Source Content Orientation Set the orientation of content from external devices connected to the product Landscape Display the screen in landscape mode default Portrait Display the screen in portrait mode If PIP is set to On Source Content Orientation is disabled Aspect Ratio Set th...

Page 70: ...olled by the MDC Off On Download Status Message Select to display the status when downloading content from a server or other device Off On Menu Language MENU m OnScreen Display Menu Language ENTER E Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Reset OnScreen Display MENU m OnScreen Disp...

Page 71: ...atus MENU m Network Network Status ENTER E You can check the current network and Internet status Network Settings MENU m Network Network Settings ENTER E Configure network settings to use various smart hub features such as Internet search content sharing through a home network and feature updates Network type Wired OnScreen Display Network Picture System Support ...

Page 72: ... cable See the diagram below Note that the wall outlet is attached to a modem or router elsewhere in your house The LAN Port on the Wall LAN LAN Cable RJ45 If you have a Dynamic Network you should use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values your pr...

Page 73: ...ork Connection Values To view the Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click Status 3 On the dialog that appears click the Support tab 4 On the Support Tab click the Details button The Network connection values are displayed How to set up manually 1 Set Network type ...

Page 74: ...er using port number 7001 check with your server administrator to find the correct port number and then change the port number MagicInfo Mode Select the appropriate MagicInfo Mode depending on the environment where you are using the product Lite Premium Server Access Select a method to connect the server network Allow Deny FTP Mode Specify the FTP operating mode Active Passive Device Name MENU m N...

Page 75: ...itch Voice Guide on or off The language used for Voice Guide will be the same as the current menu language Off On Volume Speed Pitch and Description Level are enabled only when Voice Guide is set to On Volume Set the volume level for the Voice Guide Loud Medium Soft Speed Set the speed of the Voice Guide Fast Normal Slow Pitch Tune the pitch of the Voice Guide High Medium Low Chapter 09 OnScreen D...

Page 76: ...ing the Timer function Clock Set Select Clock Set Select Date or Time and then press E Use the number buttons to enter numbers or press the up and down arrow buttons Use the left and right arrow buttons to move from one entry field to the next Press E when done Available only when Clock Mode is set to Manual You can set the Date and Time directly by pressing the number buttons on the remote contro...

Page 77: ...source is connected The Primary Source Recovery function is disabled if Primary Source is set to All Primary Source Specify Primary Source for the automatic input source Secondary Source Specify Secondary Source for the automatic input source The Primary Source Recovery function is disabled if Primary Source is set to All Power Control MENU m System Power Control ENTER E Auto Power On This feature...

Page 78: ...ours 8 hours Device Manager MENU m System Device Manager ENTER E Configure options for external input devices connected to the product Keyboard Settings Connecting a keyboard to the product displays the Keyboard Settings menu Select Keyboard Select a keyboard you want to use from the available connected keyboards It is possible to use only one connected keyboard Keyboard Options Depending on the c...

Page 79: ...ter sensitivity Slow Standard Fast Pointer Image Specify the pointer shape Image 1 Image 10 Play via MENU m System Play via ENTER E Select the appropriate Play via mode depending on the environment where you are using the product The home screen may be different depending on the setting MagicInfo URL Launcher Change PIN MENU m System Change PIN ENTER E The Change PIN screen will appear Choose any ...

Page 80: ...ntent saved on a connected USB device Off Play MagicInfo content saved on the USB device automatically On Do not play MagicInfo content saved on the USB device automatically Connecting a USB device containing MagicInfo content displays USB Auto Play Lock On for five seconds HDMI Sound MENU m System HDMI Sound ENTER E Select whether to hear from AV HDMI or PC DVI AV HDMI PC DVI General MENU m Syste...

Page 81: ...ate the time delay to turn on a DVI HDMI source device Off On DivX Video On Demand Shows the registration code authorized for the product If you connect to the DivXⓇ web site and register using that code you can download the VOD registration file For more information about DivXⓇ VOD visit http vod divx com Reset System MENU m System Reset System ENTER E This option returns the current settings und...

Page 82: ...ill return to their default settings We advise you to write down your settings so that you can easily reset them after the upgrade Update now Update the software to the latest version Auto Update This feature automatically updates the product when not in use Off On Contact Samsung MENU m Support Contact Samsung ENTER E View this information when your product does not work properly or when you want...

Page 83: ...ome ENTER E Refer to the Home feature chapter for details on sub menu items Go to Home to play a variety of content from a memory device or a connected network Reset All MENU m Support Reset All ENTER E This option returns all the current settings for a display to the default factory settings ...

Page 84: ...les to ensure your data is not damaged or lost Samsung Electronics is not liable for any damage or loss of data Do not remove a USB device while it is loading If a USB device is connected using a USB extension cable the USB device may not be recognized or files saved on the device may not be able to be read If the product does not recognize a connected USB device the files on the USB device may be...

Page 85: ...ection Time Power saving mode on some external hard disk drives may automatically deactivate after connecting to the product File system and formats Media play may not function properly with unlicensed multimedia files Media Transfer Protocol MTP is not supported Supported file systems include FAT16 FAT32 and NTFS read only Media play supports the sequential JPEG format It does not support the pro...

Page 86: ... view content saved on a USB device connect the USB device to a USB port on the product Removing a USB device Removing a USB device from Source 1 Press SOURCE on the remote control Alternatively go to Source using the OSD menu SOURCE Source 2 Select USB from Source and then press the TOOLS button on the remote control The Options menu is displayed 3 Select Remove USB and wait until the USB device ...

Page 87: ...ice menu appears 3 Select Options from the screen and then select Multimedia Device Settings A list of devices connected to the product will appear 4 Select a device and approve the device connection Playback is only available on devices that are permitted to connect Sending a media content playback request from a PC or mobile device displays a prompt asking if connection with the product is permi...

Page 88: ...u SOURCE Source 2 Select Network from Source The Network Device menu appears 3 Select a device connected via the home network DLNA A list of files and folders shared with the selected device will appear 4 Select media content to play from the list Play the selected media content Features provided in the media content list page SOURCE Source USB The media content list page on a storage device provi...

Page 89: ...Playlist Delete a playlist c Add to Playlist Add files to a playlist or create a new playlist c Play Selected Select and play desired content from the media content list c c c Send Send media content to another storage device This is similar to the copy feature on PCs c c c Index Select an index to conveniently locate media content if a storage device contains a lot of media content Provided indic...

Page 90: ...te photos Zoom Zoom in on photos up to 4x Background Music Play background music while viewing photos Make sure a music file is saved on the same device The mini player is displayed while background music Background Music is playing Using the mini player pause the music currently playing or change to another music Send Send open photos to another storage device This is similar to the copy feature ...

Page 91: ...nails Select a scene and play the video from the scene Thumbnails is not available if 1 the thumbnail of the video is not extracted yet 2 the video contains audio only or 3 the video play time is shorter than 60 seconds Chapter Titles Select and play another video in the same folder Time Bar You can use the l and r buttons to scan through the file in 10 second intervals or enter a specific time va...

Page 92: ...ile select twice Previous Next To play the previous music file select twice Selecting once will play the current music from the beginning To play the next music file select Repeat Configure Repeat mode Repeat One plays the current music file repeatedly Repeat All plays all files in a folder repeatedly Shuffle Enable or disable shuffle playback mode Select Speakers Not Available Sound Mode Not Avai...

Page 93: ... SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb Xsub Container AVI SubStation Alpha Container MKV Advanced SubStation Alpha Container MKV SubRip Container MKV MPEG 4 timed text Container MP4 Supported image resolutions File Extension Type Resolution jpg jpeg JPEG 15360 x 8640 png PNG 1920 x 1080 bmp BMP 1920 x 1080 mpo MPO 15360 x 8640 ...

Page 94: ...k Jump function is not supported You may experience file stuttering while playing a video through a network connection The menu may take longer to appear if the video s bit rate exceeds 10Mbps Some USB digital camera devices may not be compatible with the player Video Decoder Audio Decoder Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC1 SP MP AP L4 and AVCHD are not supported For all Video cod...

Page 95: ...s tp trp mov flv vob svi m2ts mts divx AVI MKV ASF MP4 3GP VRO VOB PS TS DivX 3 11 4 x 5 x 6 x 1920 x 1080 6 30 30 AC3 LPCM ADMPCM IMA MS AAC HE AAC WMA DD MPEG MP3 DTS Core G 711 ALaw μ Law MPEG4 SP ASP H 264 BP MP HP Motion JPEG Window Media Video v9 MPEG2 MPEG1 VP6 640 x 480 4 MVC 1920 x 1080 24 25 30 40 webm WebM VP8 6 30 8 Vorbis ...

Page 96: ...ains blank while the power LED blinks even when the product is correctly connected to a PC perform product testing 1 Power off both the PC and product 2 Disconnect all the cables from the product 3 Power on the product 4 If No Cable Connected is displayed the product is operating normally Checking the Resolution and Frequency Not Optimum Mode will briefly be displayed if a mode that exceeds a supp...

Page 97: ... graphics card or computer manufacturer for further details about how to adjust the screen settings Screen issue The power LED is off The screen will not switch on Make sure that the power cord is connected No Cable Connected is displayed on the screen Check that the product is connected correctly with a cable Check that the device connected to the product is powered on Not Optimum Mode is display...

Page 98: ...uct automatically turns off after 10 to 15 minutes Picture quality of the product is different from the dealer shop where it was purchased Use an HDMI cable to obtain high definition HD picture quality The screen display does not look normal Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in a sports event or action video Low signal l...

Page 99: ...f the audio cable or adjust the volume Check the volume The volume is too low Adjust the volume If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software program Video is available but there is no sound If an HDMI cable is connected check the audio output settings on the PC If a source device is used Make sure the audio cable is properl...

Page 100: ...e internal speakers on the product Changing or muting the volume on the product does not affect an external amplifier decoder Remote control issue The remote control does not work Make sure that the batteries are correctly in place Check if the batteries are flat Check for power failure Make sure that the power cord is connected Check for any special lighting or neon signs switched on in the vicin...

Page 101: ...t source resolution exceeds the maximum resolution of the display To resolve the issue change the PC resolution to a resolution supported on the display There is no sound from the speakers in HDMI mode when a DVI HDMI cable is connected DVI cables do not transmit sound data Make sure to connect the audio cable to the correct input jack to enable audio HDMI Black Level is not functioning properly o...

Page 102: ...ight still does not turn on after the power switch is turned off and then on again an internal jack may be disconnected Contact your nearest service center to have the product serviced If the sensor light that is on does not flash red when a button is pressed on the remote control the IR sensor may be defective Contact your nearest service center to have the product serviced This function is avail...

Page 103: ...cy in Monitor Settings Windows 8 Go to Settings Control Panel Appearance and Personalization Display Adjust resolution Advanced Settings Monitor and adjust the frequency in Monitor Settings How can I change the resolution Windows XP Go to Control Panel Appearance and Themes Display Settings and adjust the resolution Windows ME 2000 Go to Control Panel Display Settings and adjust the resolution Win...

Page 104: ...tings or BIOS SETUP on the PC Windows Vista Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 8 Set power saving mode in Settings Control Panel Appearance and Personalization P...

Page 105: ...0 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Supported models UDE A UDE B UDE C Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation sett...

Page 106: ...saving function PowerSaver Normal Operation Power saving mode SOG Signal Not Support the DPM Mode Power off Power Button Rating Typical Max Power Indicator Green LED On Green LED Blinking Red LED On Power Consumption 17 W 13 W 19 W Less than 0 5 W Less than 0 5 W The displayed power consumption level can vary in different operating conditions or when settings are changed SOG Sync On Green is not s...

Page 107: ...ertical Frequency 24 75 Hz Resolution Optimum resolution 1920 x 1080 60 Hz Maximum resolution 1920 x 1080 60 Hz The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank with the power LED on In such a case change the...

Page 108: ...35 000 VESA 1366 x 768 47 712 59 790 85 500 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 RB 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizonta...

Page 109: ...mer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling or wrong repair If a product damage is caused by E...

Page 110: ...ys DivX video Visit divx com for more information and software tools to convert your files into DivX videos ABOUT DIVX VIDEO ON DEMAND This DivX CertifiedⓇ device must be registered in order to play purchased DivX Video on Demand VOD movies To obtain your registration code locate the DivX VOD section in your device setup menu Go to vod divx com for more information on how to complete your registra...

Page 111: ...ed 60 times in one second Horizontal Frequency____ The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Source____ Input source refers to a video source device connected to the product such as a camcorder or video or DVD pl...

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