Samsung S27B971D User Manual Download Page 58

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Q & A

Question

Answer

How can I change the
frequency?

Set the frequency on your graphics card.

• Windows XP: Go to

Control Panel

→

Appearance and Themes

→

Display

→

Settings

→

Advanced

→

Monitor

, and adjust

Refresh rate

under

Monitor settings

• Windows ME/2000: Go to

Control Panel

→

Display

→

Settings

→

Advanced

→

Monitor

, and adjust

Refresh rate

under

Monitor settings

• Windows Vista: Go to

Control Panel

→

Appearance and

Personalization

→

Personalization

→

Display Settings

→

Advanced Settings

→

Monitor

, and adjust

Refresh rate

under

Monitor settings

• Windows 7: Go to

Control Panel

→

Appearance and

Personalization

→

Display

→

Screen Resolution

→

Advanced settings

→

Monitor

, and adjust

Refresh rate

under

Monitor settings

• Windows 8: Go to

Settings

→

Control Panel

→

Appearance

and Personalization

→

Display

→

Screen Resolution

→

Advanced settings

→

Monitor

, and adjust

Refresh rate

under

Monitor settings

How can I change the
resolution?

• Windows XP: Go to

Control Panel

→

Appearance and Themes

→

Display

→

Settings

, and adjust the resolution.

• Windows ME/2000: Go to

Control Panel

→

Display

→

Settings

, and adjust the resolution.

• Windows Vista: Go to

Control Panel

→

Appearance and

Personalization

→

Personalize

→

Display Settings

, and

adjust the resolution.

• Windows 7: Go to

Control Panel

→

Appearance and

Personalization

→

Display

→

Adjust Resolution

, and adjust

the resolution.

• Windows 8: Go to

Settings

→

Control Panel

→

Appearance

and Personalization

→

Display

→

Adjust Resolution

, and

adjust the resolution.

Question

Answer

How do I set power-
saving mode?

• Windows XP: Set power-saving mode in

Control Panel

→

Appearance and Themes

→

Display

→

Screen Saver

Settings

or BIOS SETUP on the PC.

• Windows ME/2000: Set power-saving mode in

Control Panel

→

Display

→

Screen Saver Settings

or BIOS SETUP on the PC.

• Windows Vista: Set power-saving mode in

Control Panel

→

Appearance and Personalization

→

Personalize

→

Screen

Saver Settings

or BIOS SETUP on the PC.

• Windows 7: Set power-saving mode in

Control Panel

→

Appearance and Personalization

→

Personalize

→

Screen

Saver Settings

or BIOS SETUP on the PC.

• Windows 8: Set power-saving mode in

Settings

→

Control Panel

→

Appearance and Personalization

→

Personalize

→

Screen Saver Settings

or BIOS SETUP on the PC.

NOTE

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

Troubleshooting Guide

Summary of Contents for S27B971D

Page 1: ...ser manual S27B970D S27B971D The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance BN46 00318A 0...

Page 2: ...17 Adjusting the Product Tilt 18 Adjusting the Product Height Chapter 3 USING NCE NATURAL COLOR EXPERT 19 What is Monitor Calibration 19 Compatible Types of Calibrators 20 What is NCE Natural Color E...

Page 3: ...1 Red 41 Configuring Red 41 Green 41 Configuring Green 42 Blue 42 Configuring Blue 42 Color Temp 42 Configuring Color Temp 43 Gamma 43 Configuring Gamma Chapter 8 RESIZING OR RELOCATING THE SCREEN 44...

Page 4: ...ESHOOTING GUIDE 56 Requirements Before Contacting Samsung Customer Service Center 56 Testing the Product 56 Checking the Resolution and Frequency 56 Check the following 58 Q A Chapter 13 SPECIFICATION...

Page 5: ...registered trademarks of the Video Electronics Standards Association Ownership of all other trademarks is attributed to their due owner An administration fee may be charged if either a an engineer is...

Page 6: ...fier is used nearby Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product Service fee will be charged Safety Precautions Caution Do not open the cover You...

Page 7: ...the product use a moist soft cloth and wring thoroughly before wiping the exterior 5 After cleaning the product connect the power cable to the product 6 Power on the product to use it Electricity and...

Page 8: ...t A fire or electric shock may result Installation and Safety The following images are for reference only Real life situations may differ from what is shown in the images Warning DO NOT PLACE CANDLES...

Page 9: ...an airport or train station where the product should operate continuously for an extended period of time may seriously affect its performance Be sure to consult Samsung Customer Service Center if you...

Page 10: ...or fire Do not lift or move the product by pulling the power cable or any cable Product failure an electric shock or fire may result from a damaged cable Do not use or keep combustible spray or an inf...

Page 11: ...enter the DC power adapter or get the adapter wet An electric shock or fire may result Avoid using the product outdoors where it can be exposed to rain or snow Take extra care to ensure the DC power...

Page 12: ...ween your eye and the screen and look slightly downward at the screen Keep your eyes directly in front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpend...

Page 13: ...uct when you open the packaging with a sharp instrument 2 Remove the styrofoam from the product 3 Check the product and remove the styrofoam and plastic bag NOTE The appearance of the actual product m...

Page 14: ...Components NOTE Components may vary depending on the country Quick setup guide Warranty card Not available in some locations Natural Color Expert Data Sheet User manual Cleaning cloth DP cable Power...

Page 15: ...ay exit from the OSD menu The button can also be used to go back to the previous menu To lock the OSD control press and hold the m button for 10 seconds To unlock the OSD control press and hold the m...

Page 16: ...n INFORMATION Menu and Others and refer to Configuring Volume in the Initial Screen or Configuring Brightness and Contrast in the Initial Screen Rear View The color and shape of parts may differ from...

Page 17: ...ble NOTE Source devices can be charged using these USB ports Adjusting the Product Tilt The color and shape of parts may differ from what is shown Specifications are subject to change without notice t...

Page 18: ...is shown Specifications are subject to change without notice to improve quality U S B U S B U S B U S B U S B U S B You can adjust the product height To avoid damage to the product hold the middle of...

Page 19: ...onitor Supported calibrators I1 Pro i1Display Pro ColorMunki Design ColorMunki Photo CA 210 CA 310 Spyder 4 Manufacturer xrite xrite xrite KONICA MINOLTA datacolor Supported operating systems Windows...

Page 20: ...am NOTE If the software installation screen does not pop up on the main screen go to CD ROM AutoPlay Manual NCE folder Next install using the Natural Color Expert v3 execution file 3 If the Natural Co...

Page 21: ...reen NOTE If more than one calibrator is connected select the desired calibrator in the Select a Calibrator screen Next click Next Features of the NCE Program Layout and Menu Items on the NCE Home Scr...

Page 22: ...fy the number of blocks displayed per screen during Uniformity calibration A greater number of blocks will increase the precision of uniformity calibration 2 Select Luminance only to perform calibrati...

Page 23: ...calibration mode only 2 Perform Uniformity verification for the currently displayed screen for calibration mode only Starting Calibration If the Profile List does not contain a profile select Default...

Page 24: ...ature 4 Configure the Black Level setting If you do not adjust the black level setting by moving the slider button the minimum brightness will automatically be applied 5 Configure the color temperatur...

Page 25: ...han Linear Gray after calibration The minimum brightness varies depending on the Black Level settings 7 Start calibration Select the connected calibrator then click Next Attach the calibrator to the i...

Page 26: ...s before and after the calibration using the After Before buttons Click Save to save the calibration results to Calibration on the monitor Advanced 1 Settings required to calibrate can be configured f...

Page 27: ...least 30 minutes before starting measurement The calibration process will be performed in full screen To cancel a calibration that is in progress press the ESC key 3 After calibration you can compare...

Page 28: ...ct is larger than those of mobile devices the picture quality may degrade This product is officially MHL certified In the event of a problem with a mobile device connection contact the mobile device m...

Page 29: ...n the mobile device is not connected or does not support MHL If MHL mode does not activate check the connection of the mobile device If MHL mode does not activate check if the mobile device supports M...

Page 30: ...oints Check the available ports on the back of the source device Refer to the user manual for the source device when connecting it to the product The number and locations of ports can vary depending o...

Page 31: ...on the product to change the input source to HDMI MHL NOTE Open the SETUP RESET menu Next set PC AV Mode to PC Audio is not available if the source device is connected using an HDMI DVI cable Connecti...

Page 32: ...rce to DVI NOTE Open the SETUP RESET menu Next set PC AV Mode to PC Audio is not available if the PC and product are connected via the DVI port Connection Using the DP Cable DP IN DP OUT 1 Connect the...

Page 33: ...connected to the PC the numerous cables around the PC can get tangled and look messy Connecting them directly to the product will resolve this USB PC IN USB USB NOTE An external mass storage HDD requ...

Page 34: ...n message press m NOTE If the optimal resolution is not selected the message will appear up to three times for a specified time even after the product is turned off and on again The resolution can als...

Page 35: ...nel Personalization Display Settings and change the resolution 4 Changing the Resolution on Windows 7 Go to Control Panel Display Screen Resolution and change the resolution 4 Changing the Resolution...

Page 36: ...g parts may differ in different products Connection Using an HDMI Cable HDMI OUT HDMI IN MHL 1 Connect the HDMI cable to the HDMI IN MHL port on the product and the HDMI port on the video device 2 Pre...

Page 37: ...Off On Off On 4 Move to the desired option using the buttons Next press the button 5 The selected option will be applied Brightness You can adjust the general brightness of the picture Range 0 100 A h...

Page 38: ...ss Response Time HDMI Black Level 100 60 75 Faster Normal 4 Adjust the Contrast setting using the buttons Sharpness Make the outline of objects more clear or blurry Range 0 100 A higher value will mak...

Page 39: ...yer or set top box to the product using an HDMI cable the contrast and color may degrade making the picture look darker If this is the case correct the degraded picture quality using the HDMI Black Le...

Page 40: ...If changing the settings for Red Green and Blue the mode of Color Temp will change to Custom High Bright Increase the brightness more than when in Cinema and sRGB modes Cinema This mode is suitable t...

Page 41: ...Gamma 50 50 Default 1 6 48 Standard 4 Adjust the Red setting using the buttons Green Adjust the value of the color green in the picture Range 0 100 A higher value will increase the intensity of the c...

Page 42: ...ing using the buttons Color Temp Configuring Color Temp 1 Press m on the product 2 Move to COLOR using the buttons Next press the button 3 Press to move to Color Temp and press on the product The foll...

Page 43: ...utton 3 Move to Gamma using the buttons Next press the button The following screen will appear Return Enter Move COLOR Color Mode Red Green Blue Color Temp Gamma 50 50 50 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2...

Page 44: ...ch the picture to full screen regardless of the aspect ratio of the input source In AV mode Return Enter Move SIZE POSITION Image Size H Position V Position Menu H Position Menu V Position 3 50 4 3 16...

Page 45: ...ible if Image Size is set to Screen Fit 4 Adjust the H Position setting using the buttons V Position Move the screen up or down NOTE Adjusting the H Position and V Position settings is possible if Ima...

Page 46: ...Position Menu V Position 3 50 Auto 4 Adjust the Menu H Position setting using the buttons Menu V Position Move the menu position up or down Configuring Menu V Position 1 Press m on the product 2 Move...

Page 47: ...of the product to 50 Off Disable Eco Saving 4 Move to the desired option using the buttons Next press the button 5 The selected option will be applied Menu Transparency Configure the transparency for...

Page 48: ...nglish Espa ol Fran ais Italiano Magyar Polski Portugu s Svenska T rk e 4 Move to the desired option using the buttons Next press the button 5 The selected option will be applied PC AV Mode Set PC AV...

Page 49: ...button 5 The selected option will be applied Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of time Display Time can be used...

Page 50: ...pond only when it is pressed 4 Move to the desired option using the buttons Next press the button 5 The selected option will be applied Off Timer On Off You can set the product to automatically turn o...

Page 51: ...rket in Europe the Off Timer On Off is set to automatically activate 4 hours after the product powers on This is done in accordance with power supply regulations If you do not want the timer to activa...

Page 52: ...0 x 1080 Exit Enter Move PICTURE COLOR SIZE POSITION INFORMATION Optimal Mode 2560 x 1440 60Hz DisplayPort SETUP RESET DisplayPort 88 9kHz 60Hz 2560 x 1440 Exit Enter Move PICTURE COLOR SIZE POSITION...

Page 53: ...screen will appear Volume 100 Exit Enter Adjust 2 Adjust the Volume setting using the buttons If there is no sound output after adjusting the volume do the following Check that the DP or HDMI cable is...

Page 54: ...VI Adjust the Brightness or Contrast using the buttons when the initial screen that displays no menu screen is displayed 1 Press when the initial screen is displayed The following screen will appear B...

Page 55: ...ot appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation MultiScreen The MultiScr...

Page 56: ...ing normally NOTE If the screen remains blank check the PC system video controller and cable Checking the Resolution and Frequency For a mode that exceeds the supported resolution refer to Preset Timi...

Page 57: ...ook white Adjust the COLOR settings There is no image on the screen and the power LED blinks every 0 5 to 1 second The product is operating in power saving mode Press any key on the keyboard or move t...

Page 58: ...ettings and adjust the resolution Windows Vista Go to Control Panel Appearance and Personalization Personalize Display Settings and adjust the resolution Windows 7 Go to Control Panel Appearance and P...

Page 59: ...nel Dimensions W x H x D Weight 645 0 x 467 0 567 0 x 247 0 mm 7 9 kg 25 4 x 18 4 22 3 x 9 7 inches 17 4 Ibs 645 0 x 467 0 567 0 x 247 0 mm 7 5 kg 25 4 x 18 4 22 3 x 9 7 inches 16 5 Ibs Environmental...

Page 60: ...resolution for each screen size to obtain the optimum picture quality due to the nature of the panel Therefore a resolution other than the specified resolution may degrade the picture quality To avoid...

Page 61: ...x 1050 65 290 59 954 146 250 VESA 1920 x 1200 74 556 59 885 193 250 VESA 2560 x 1440 RB 88 787 59 951 241 500 Horizontal Frequency The time required to scan a single line from the left to the right s...

Page 62: ...800 10 7260 http www samsung com BRAZIL 0800 124 421 4004 0000 http www samsung com CHILE 800 SAMSUNG 726 7864 From mobile 02 24 82 82 00 http www samsung com cl COLOMBIA 01 8000112112 Bogot 6001272...

Page 63: ...AUSTRIA 0810 SAMSUNG 7267864 0 07 min http www samsung com BELGIUM 02 201 24 18 http www samsung com be Dutch http www samsung com be_fr French BOSNIA 051 133 1999 http www samsung com BULGARIA 07001...

Page 64: ...381 11 321 6899 old number still active 0700 7267864 http www samsung com SLOVAKIA 0800 SAMSUNG 0800 726 786 http www samsung com SPAIN 902 1 SAMSUNG 902 172 678 http www samsung com SWEDEN 0771 726 7...

Page 65: ...999 0266 026 066 http www samsung com THAILAND 1800 29 3232 02 689 3232 http www samsung com th VIETNAM 1 800 588 889 http www samsung com MENA BAHRAIN 8000 4726 http www samsung com ae English http w...

Page 66: ...mental factors Internet Antenna Wired Signal etc If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time If a product is reinstalled...

Page 67: ...s Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe...

Page 68: ...rous dots pixels Pixels are transmitted in horizontal lines which are then arranged vertically to create an image The horizontal frequency is measured in kHz and represents how many times horizontal l...

Page 69: ...ng to a Video Device 36 Contact SAMSUNG WORLD WIDE 62 Contrast 38 Copyright 5 Correct Disposal 67 Correct posture to use the product 12 D Display Time 49 Dynamic Contrast 37 E Eco Saving 47 F Features...

Page 70: ...ng Samsung Customer Service Center 56 Reset 51 Response Time 39 Responsibility for the Pay Service Cost to Customers 66 S Safety Precautions 6 Sharpness 38 Starting NCE Natural Color Expert 21 T Termi...

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