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Tr
ouble
shoo
ting
Troubleshooting
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE
USE & CARE GUIDE
SAMSUNG ELECTRIC RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials or workmanship for the limited warranty
period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States
during the warranty period at no charge, subject to availability of SAMSUNG
authorized servicers within the customer’s geographic area. If in-home service is
not available, SAMSUNG may elect, at its option, to provide transportation of the
product to and from an authorized service center. If the product is located in an
area where service by a SAMSUNG authorized servicer is not available, you may
be responsible for a trip charge or required to bring the product to a SAMSUNG
authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
Displayed code
Possible cause
Solution
Displayed if an element knob was
set to an On position when the
Sabbath or Self-clean mode has
ended or been cancelled, and the
burner was not able to detect pan
during 1 minute.
To return the display
to normal and use the
cooktop, turn the knob
to the Off position.
This code appears if the internal
temperature of a burner rises
abnormally high.
Turn the knob to Off,
and then turn it to the
setting you want again.
If the problem persists,
disconnect all power to
the range for at least
30 seconds and then
reconnect the power.
If this does not solve
the problem, call for
service.
