4. Troubleshooting
► Error Code
A1–2111
A1–2113
► Error message
Motor Failure: #A1-2111. Turn off then on. Call for service if the problem persists.
Motor Failure: #A1-2113. Turn off then on. Call for service if the problem persists.
► Symptom
OPC motor does not operate. / OPC motor is operational but machine recognizes status as stopped.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Open the side cover. Check if there are any foreign substances or paper around drum drive unit.
(Refer to 3.3.20. Side unit)
3) Remove the rear cover
(Refer to 3.3.2. Rear cover)
4) Check if the OPC motor connector is connected correctly.
5) If the connection is OK, turn the machine on. Enter the SVC mode. Select the yellow OPC motor test.
(Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0044)
a)
If the motor does not operates,
Copyright© 1995-2017 SAMSUNG. All rights reserved.
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Summary of Contents for MultiXpress K4 Series
Page 10: ...Contents 6 4 Document Revision List 6 10 ix Copyright 1995 2017 SAMSUNG All rights reserved ...
Page 53: ...2 Product Specifications and Description Copyright 1995 2017 SAMSUNG All rights reserved 2 37 ...
Page 76: ...2 Product Specifications and Description 2 60 Copyright 1995 2017 SAMSUNG All rights reserved ...