English 55
Tr
ouble
shoo
ting
Problem
Cause
Action
The power turns off
during operation.
The oven has been cooking for
an extended period of time.
After cooking for an extended
period of time, let the oven cool.
The cooling fan is not working.
Listen for the sound of the
cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not enough ventilation
space around the oven.
There are intake/exhaust outlets
on the front and rear of the oven
for ventilation.
Check the installation guide and
make sure that the microwave is
far enough away from walls and
cabinets for proper ventilation.
Several appliances or devices are
plugged into the same outlet.
Unplug all other appliances or
devices from the outlet.
There is no power to
the oven.
Power is not supplied.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
There is a popping
sound during
operation, and the
oven doesn't work.
Cooking sealed food or using a
container with a lid may causes
popping sounds.
Do not use sealed containers as
they may burst during cooking
due to expansion of the contents.
The oven exterior
gets too hot during
operation.
There is not enough ventilation
space around the oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Check the
installation guide and make sure
that the microwave is far enough
away from walls and cabinets for
proper ventilation.
Objects are on top of the oven.
Remove all objects on the top of
the oven.
The door cannot be
opened properly.
Food residue is stuck between
the door and oven interior.
Clean the oven and then open
the door.
MS14K6000AS_AA_DE68-04345Q-00_EN.indd 55
6/1/2016 3:53:05 PM
