Appendix
Troubleshooting
ENG
Forgot password
y
Call the service center of Samsung Germany.
-
Samsung Germany Call center: 01806 7267864
If you experience other problems.
y
Go to the table of contents and find the section of the user manual that contains the
explanations regarding the current problem, and follow the procedure once again.
y
If the problem still cannot be solved, please contact your nearest Samsung authorized
service center.
-
Samsung Germany Call center: 01806 7267864
Abnormal HDMI output screen.
y
If random noise appears on the screen, it means that TV does not support HDCP (High-
bandwidth Digital Content Protection).
y
Plug Out/In the TV and the STB again.
First installation screen is shown again after performing the [Reset to default settings].
y
It is a correct operation. When you perform the
[Reset to default settings]
in
[Settings]
>
[System]
, All settings including the PIN will revert to the factory settings. When the factory
default settings are restored, all stored user data is deleted.
During the booting, ‘No signal’ screen keeps over one minute.
y
Check if your STB is power ON
y
Check the connection between the TV input port set and the STB output port.
y
Plug out the STB for over 2 seconds and then plug it in.
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Summary of Contents for GX-SM530SL
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