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Summary of Contents for Galaxy J3

Page 1: ...User Guide UG template version 15b VMU Samsung J320 UM EN 122315 FINAL ...

Page 2: ... 15 Home Screen and Applications Apps List 15 Phone Settings Menu 16 Portrait and Landscape Screen Orientation 16 Capture Screenshots 17 Applications 17 Launch Applications 17 Apps List 18 Phone Number 22 Airplane Mode 22 Enter Text 24 Samsung Keyboard 24 Google Voice Typing 25 Tips for Editing Text 26 Google Account 26 Create a Google Account 27 Sign In to Your Google Account 33 Google Play Store...

Page 3: ...Screen 57 Change the Wallpaper 58 Add Shortcuts to the Home Screen 59 Add Widgets to the Home Screen 59 Add Folders to the Home Screen 60 Phone App 62 Place and Answer Calls 62 Call Using the Phone Dialer 62 Call Emergency Numbers 64 Answer Phone Calls 65 In Call Screen Layout and Options 68 Place a Call from Contacts 69 Call from Call Logs 71 Optional Services 73 Voicemail Setup 74 Visual Voicema...

Page 4: ...ext and Multimedia Messaging 106 Send a Text Message 106 Send a Multimedia Message MMS 107 Save and Resume a Draft Message 110 New Messages Notification 111 Manage Message Conversations 111 Messages Settings 114 Gmail 116 Create and Send a Gmail Message 116 Check Received Gmail Messages 118 Use Gmail Labels 120 Archive Gmail Threads 121 Mute Gmail Threads 122 Delete Gmail Threads 123 Search Gmail ...

Page 5: ...n New Browser Tab 153 Browser Settings 155 Chrome Browser 156 Camera and Video 158 Camera Overview 158 Take Pictures and Record Videos 159 Take a Picture 159 Record Videos 160 Shooting Modes 161 View Pictures and Videos Using Gallery 162 Edit Pictures 166 Rotate a Picture 166 Crop a Picture 167 Photo Editor 169 Collage 170 Share Pictures and Videos 172 Send Pictures or Videos by Email or Gmail 173...

Page 6: ...dar 190 Calendar Settings 190 CallWatch 192 Clock 192 Set Alarms 194 World Clock 195 Stopwatch 196 Timer 197 Facebook 197 Gadget Guardian 198 Galaxy Apps 198 Gallery 198 Google Hangouts 200 Google Maps 201 Google Play Movies TV 203 Google Play Music 204 Google Search 206 Use Google Search 207 Use Google Voice Search 208 Instagram 209 Memo 209 Messaging Plus 210 Messenger 210 Microsoft Excel 211 Mi...

Page 7: ...220 Wi Fi Settings 221 Disconnect Wi Fi 223 Wi Fi Direct 224 Bluetooth 226 Bluetooth Information 226 Enable Bluetooth 226 Pair Bluetooth Devices 228 Connect to a Paired Bluetooth Device 230 Share Information Using Bluetooth 231 Receiving Data Using Bluetooth 233 Settings 235 Basic Settings 235 Wi Fi Settings Menu 238 Bluetooth Settings 241 Hotspot Settings 242 Airplane Mode 246 Data Usage Settings...

Page 8: ...tions 274 Wallpaper 275 Themes 276 Lock Screen and Security Settings 277 Lock Screen and Security Overview 277 Screen Lock 278 Disable the Screen Lock 286 Device Security 287 Privacy 289 Location Settings 290 Report Diagnostic Info 293 Easy Mode 294 Accessibility Settings 297 Vision Accessibility Settings 298 Hearing Accessibility Settings 300 Dexterity and Interaction Settings 301 Configure Other...

Page 9: ...Activate This Device 322 System Update 323 About Device 324 For Assistance 327 Virgin Mobile Account Information and Help 327 Manage Your Account 327 Top Up Your Account 327 Samsung KNOX 328 Legal Information 328 Disclaimer of Warranties Exclusion of Liability 329 Intellectual Property 329 Copyright Information 330 Index 331 ...

Page 10: ...Descriptions in the User Guide Note that most descriptions in this guide are based on your phone s setup at the time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing the Home key Some operation descriptions may be simplified Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone Key labels in th...

Page 11: ...Introduction 2 From home tap Apps My Account 1 From the My account main page tap Support 2 Tap a topic to view its contents 3 ...

Page 12: ... outlines your phone s primary external features and buttons Front View Part Description Earpiece Listen to calls and automated prompts when using the phone Proximity sensors Detect when objects are close to the screen For example when you hold the phone to your ear while on a phone call the sensors temporarily lock the screen to prevent accidental screen touches Front camera Takes pictures and re...

Page 13: ...otification panel or the keyboard Home key Returns you to the home screen Recent Apps key Access recently used apps Touchscreen Display information needed to operate your phone such as the call status the Contacts list and the date and time Also provides one tap access to all of your features and applications Volume key Adjust the ringtone or media volume or adjust the voice volume during a call R...

Page 14: ...focusing and capturing a picture or video Caution Inserting an accessory into the incorrect jack may damage the phone Set Up Your Phone You must first install and charge the battery to begin setting up your phone Note It is recommended you fully charge the battery before using your device for the first time Install the battery 1 Using the slot provided gently lift the cover off the phone Insert th...

Page 15: ...e battery as soon as possible Caution Use only Samsung approved charging devices and batteries Samsung accessories are designed to maximize battery life Using other accessories may invalidate your warranty and may cause damage Caution Failure to unplug the wall charger before you remove the battery may cause damage to the device Press and hold the Power Lock key to turn the phone on 4 If your phon...

Page 16: ...Unlock Your Screen and Screen Lock for information about using the screen lock The first time you turn the phone on you will see the startup screens See Complete the Setup Screens for details If your phone is not yet activated see Activation and Service for more information Turn Your Phone Off Press and hold the Power Lock key to open the phone options menu 1 ...

Page 17: ...ey simultaneously for more than seven seconds to restart the device Use the Touchscreen Your phone s touchscreen lets you control actions through a variety of touch gestures Tap or Touch When you want to type using the keyboard select items such as application and settings icons or press buttons simply tap or touch them with your finger Touch and Hold To open the available options for an item for ...

Page 18: ... to quickly drag your finger vertically or horizontally across the screen Drag To drag press and hold your finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position ...

Page 19: ... gesture is always in a vertical direction such as when flicking the contacts or message list Rotate For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways When entering text you can turn the phone sideways to bring up a bigger keyboard See Enter Text for more details ...

Page 20: ...cally change To enable screen rotation slide your finger down from the status bar to display the notification panel and then tap Auto rotate to enable the option Pinch and Spread Pinch the screen by moving two fingers inward to zoom out or spread by moving two fingers outward to zoom in ...

Page 21: ...r setting up your account on virginmobileusa com simply turn your device on Your device is designed to activate automatically If you are swapping from another Virgin Mobile device to a new one be sure to turn off the old device before swapping the serial number MEID Once the MEID swap is complete turn on the new device and the programming information will be pushed to your device automatically You...

Page 22: ...ogle Account to provide access to many features and apps Complete the steps to sign in to your current Google Account or sign up for a new Google Account right from your phone You can also skip signing in to your Google Account or sign in later To sign in to an existing Google Account you will need your account name Gmail address and password For both new and existing accounts you will need to rev...

Page 23: ... you skipped any part of the setup you can access additional options through the Apps list or through Settings Note You do not need to sign up for a Google Account to use your phone However to download apps from the Google Play store app you must link your phone to a Google Account ...

Page 24: ...nate from the home screen or the apps list From any screen press the Home key to display the home screen 1 Tap Apps to display the apps list 2 For information about using the home screen see Home Screen Basics Select Options and Navigate Screens Tap icons keys and other items to open or activate the assigned function Tap the Back key to return to the previous screen Recent Applications You can dis...

Page 25: ...h the Settings menu From home tap Apps Settings or Drag the notification panel down and tap Settings The Settings menu displays For more information see Settings Portrait and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when you rotate the phone sideways ...

Page 26: ...t for landscape orientation Capture Screenshots You can use your phone s Power Lock key and Home key to capture screenshots Press and hold the Power Lock key and Home key at the same time to capture a screenshot of the current screen The current screenshot will be captured and stored in the Screenshots album in the phone s Gallery From home tap Apps Gallery Applications The following topics descri...

Page 27: ...oad and install on your phone The following table outlines the primary apps that have been preinstalled on your phone App Function Service Calculator Perform basic and advanced mathematical calculations Calendar Use Calendar to create and manage events meetings and appointments organize your time and be reminded of important events CallWatch Receive alerts in real time of suspicious and unwanted i...

Page 28: ...d secure Galaxy Apps Discover apps designed exclusively for your Galaxy device Gallery View and edit pictures and watch videos that you have taken with your phone s camera or downloaded Gmail Send and receive messages using Google s Gmail service Located in the Google folder in the apps list Google Search the Internet using the Google app Located in the Google folder in the apps list Google Settin...

Page 29: ... and edit shared OneNote notebooks using OneDrive Located in the Microsoft Apps folder in the apps list Microsoft PowerPoint Create and share presentations quickly and easily with Microsoft PowerPoint Located in the Microsoft Apps folder in the apps list Microsoft Word Create and share word processing documents quickly and easily with Microsoft Word Located in the Microsoft Apps folder in the apps...

Page 30: ...eractive dial makes it easy to skim through stations to find the perfect soundtrack for the moment Settings Configure settings and options on your phone Uber Search and find transportation service using the Uber app Request a ride and get picked up within minutes Video View videos on your phone Voice Recorder Record voice memos and share them with others Located in the Tools folder in the apps lis...

Page 31: ...ne number From home tap Apps Settings About device 1 Tap Status Sim card status 2 You will see the number listed under My phone number Airplane Mode Airplane mode turns off all functions that emit or receive signals while leaving your phone on so you can use apps that do not require a signal or data ...

Page 32: ...lays on the status bar Tip You can also turn on Airplane mode through the notification panel Drag the status bar down to reveal the notification panel slide the Quick settings buttons to the left and then tap Airplane mode Turn on to turn Airplane mode on To turn off Airplane mode Press and hold the Power Lock key to display the device options menu 1 Tap Airplane mode 2 Your phone s wireless conne...

Page 33: ...long with enhancements and options that allow you to enter text faster and more accurately such as continuous key input personalized usage dictionaries and more Note Depending on which app you are using Messages Email and more the keyboard appearance may differ Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device you can select the Samsung ...

Page 34: ...nd hold to open an options menu Select from the following options Google voice typing to switch to Google voice typing Emoticon to display a list of emoticons Settings to view the Samsung keyboard settings menu If you have more than one language selected in Samsung keyboard settings you can swipe your finger over to switch between languages Configure Samsung Keyboard From home tap Apps Settings La...

Page 35: ...g and pasting text using voice to text input customizing the user dictionary using predictive text and more Touch and hold text to highlight it and then select from the following options Select all Highlights all the text in the field Cut Removes the selected text and saves it to the clipboard Copy Copies the selected text to the clipboard Paste Insert the last copied or cut text into the current ...

Page 36: ...t to use certain features of your phone such as Google Play you do not need to use Gmail as the default account for your phone Create a Google Account Online From a computer launch a Web browser and navigate to google com 1 On the main page click Sign in 2 Click Add account Create an account and then follow the prompts to create your free 3 account Look for an email from Google in the email inbox ...

Page 37: ...Basic Operations 28 Tap Add account 2 Tap Google Or create a new account 3 ...

Page 38: ...Basic Operations 29 Enter your First name and Last name and then tap Next 4 Enter a desired Username and then tap Next 5 ...

Page 39: ...e or online you will be prompted to add a secondary email address Enter a second Gmail address or any other email address from which you currently send and receive email This address is used to authenticate your account should you ever encounter problems or forget your password It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone Read ...

Page 40: ...Basic Operations 31 Your phone connects with the Google servers and displays your account information Tap Next 9 ...

Page 41: ...onfigure your Google data backup and communication and then tap Next 10 If desired you can set up payment options for purchases through the Google Play store and then 11 tap Next You are signed in to your new Google Account ...

Page 42: ...t is listed in Apps Settings Accounts Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone follow these instructions to sign in to your Google Account From home tap Apps Settings Accounts 1 ...

Page 43: ...Basic Operations 34 Tap Add account 2 Tap Google 3 ...

Page 44: ...perations 35 Tap Enter your email enter your Gmail address and then tap Next 4 Enter your password and tap Next 5 Read the Google Terms of Service Privacy Policy and other legal documents and then tap 6 Accept ...

Page 45: ...Basic Operations 36 Configure your Google data backup and communication and then tap Next 7 ...

Page 46: ...sted in Apps Settings Accounts Note Depending on your Google Account history you may see a Get your apps data screen instead of the Sync your account screen in step 8 above Follow the prompts to complete your setup in either case Google Play Store Google Play is the place to go to find new Android apps books movies and music for your phone Choose from a wide variety of free and paid content rangin...

Page 47: ...cation Find and Install an App When you install apps from Google Play app and use them on your phone they may require access to your personal information such as your location contact data and more or access to certain functions or settings of your phone Download and install only apps that you trust From home tap Apps Play Store 1 When you open the Google Play store app for the first time the Term...

Page 48: ...App If you are not satisfied with an app you can ask for a refund within 15 minutes of the purchase Your credit card or other payment method is not charged and the app is uninstalled from your phone If you change your mind you can install the app again but you cannot request a refund a second time From home tap Apps Play Store 1 Tap Menu My apps 2 Tap the app to uninstall for a refund The details ...

Page 49: ...Basic Operations 40 Tap Menu My apps 2 Tap the app you want to update and then tap Update Accept 3 The app update is downloaded and installed Set Automatic App Updates From home tap Apps Play Store 1 ...

Page 50: ... More options Auto update 3 The app is set to update automatically whenever an update becomes available Note Automatic updates are unavailable for some apps Uninstall an App You can uninstall any app that you have downloaded and installed from the Google Play store From home tap Apps Play Store 1 ...

Page 51: ...pp you want to uninstall and then tap Uninstall OK 3 The app is uninstalled and removed from your phone Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app From home tap Apps Play Store 1 ...

Page 52: ...help menu or tap Search help to search for specific topics Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it Turn the Screen Off When Not in Use To quickly turn the screen off press the Power Lock key Pressing the Power Lock key again or receiving an incoming call will turn on your phone screen and...

Page 53: ...s screen is off Note For information on how to adjust the time before the screen turns off see Display Settings Turn the Screen On and Unlock It To turn the screen on press the Power Lock key 1 The lock screen appears Swipe your finger across the screen to unlock it 2 The screen is unlocked If you have set up a screen lock you will be prompted to draw a pattern enter a password or enter a PIN See ...

Page 54: ... software using the System Update option Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone malfunctioning damaged water seepage and more You must back up all critical information before updating your phone firmware Back Up All Data Prior to Update To back up your Gmail information From home tap Apps Settings Accounts Google y...

Page 55: ... Update now Your phone automatically downloads and installs any available updates You may be required to power your phone off and back on to complete the software update or Locate the System Update Available icon in notifications 1 Slide the status bar down 2 Tap to open the System Updates screen 3 Tap Download and follow the prompts The downloading icon appears within the status bar to 4 indicate...

Page 56: ...gs About device 1 Locate the Software version read only field 2 Update Your Profile This option allows you to automatically update your online user profile information If you choose to change your user name and select a new one online you must then update the user name on your phone ...

Page 57: ...ile update and you will see a confirmation when complete Note If your data services or account syncing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allows you to download and update the PRL preferred roaming list automatically From home tap Apps Settings System Update Update PRL 1 ...

Page 58: ...Basic Operations 49 Follow the prompts 2 The phone will download and install the PRL update and you will see a confirmation when complete ...

Page 59: ...ions functions and menus You can customize your home screen by adding application icons shortcuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description Status area The status area of the status bar on the right displays phone and service status information such as signal strength ...

Page 60: ...static Notification area The notification area of the status bar on the left displays notifications for incoming messages missed calls application updates and more Note The indicator above the primary shortcuts lets you know your current screen position Tip Press the Home key to return to the main home screen from any other screen Extended Home Screens In addition to the main home screen your phon...

Page 61: ... of your screens Status Bar and Notification Panel Your phone s status and notifications are available at a glance at the top of the screen Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left To view the notification panel or access the Quick settings menu tap the status bar and drag it down ...

Page 62: ...i active Wi Fi is active Downloading A download is in progress Mute mode Mute mode is activated Vibrate mode Vibrate mode is activated Speakerphone Speakerphone is activated Network strength Network is at full signal Network roaming A roaming network is currently being used 3G data service The device is connected to a 3G wireless network ...

Page 63: ...sed call A call has been missed Call on hold A call is on hold New voicemail New voicemail is available New email New email has arrived New Gmail New Gmail has arrived New text or MMS message New text or MMS messages have arrived New Hangout message A new Hangout message has arrived Event An event is upcoming USB connection A USB connection is active Alarm An alarm is upcoming Warning A system ale...

Page 64: ...access the full notification panel by pulling down the status bar From there you can check notifications download updates open messaging apps use the Quick settings menu and more Open the Notification Panel Slide the status bar down Slide your finger down from the top of the screen The notification panel opens To check notifications tap an item in the list Close the Notification Panel Slide the no...

Page 65: ...he Quick settings list at the top of the notification panel lets you quickly access frequently used settings options Scroll left or right to display all available settings and tap an icon to turn the selected feature on or off You can customize which settings are available in your Quick settings list From a home screen drag the status bar down to display the notification panel 1 ...

Page 66: ...hold it and move it to the desired location Tap Done when you are finished 4 Note You can only move buttons from Active to Available or vice versa if there is space in the destination area For example if there are already ten Active buttons you will need to move one to Available before dragging a different Available button up to the Active area Customize the Home Screen Learn how to set the wallpa...

Page 67: ...ons include Wallpapers Widgets and Themes Change the Wallpaper Select and assign your phone s background wallpaper From home touch and hold an empty space and then tap Wallpapers 1 You can also access the Wallpaper menu through settings From home tap Apps Settings Wallpaper Tap Home screen and then tap an option to select the wallpaper 2 ...

Page 68: ... the home screen From home tap Apps 1 The Apps list opens Touch and hold an app icon 2 The icon will disengage and you will see thumbnails of your home screens Drag the icon to an empty location on one of the home screens 3 The shortcut is added to the home screen Add Widgets to the Home Screen You can add widgets to your phone s home screen Widgets are self contained apps that display on a home s...

Page 69: ...humbnails of your home screens Drag the icon to an empty location on one of the home screens 3 The widget is added to the home screen Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access From home touch and hold a shortcut you want to place in a folder and then drag it on top of 1 another shortcut and release it ...

Page 70: ... new 3 folder The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name easily from the folder display From home tap the folder to open it and then tap the folder name 1 Type a new name and then tap Done 2 Change the Folder Color You can change the color of a folder From home tap the folder to open it 1 Tap and select a color 2 ...

Page 71: ... Press the Volume key up or down during the call Troubleshooting Problem Difficulty during call Solution 1 It may not be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Problem Sound pops momentarily during a call Solution Are you changing location while calling Sound pops when signa...

Page 72: ...hone app opens If necessary tap to display the keypad Tap the number keys on the keypad to enter the phone number 2 As you enter digits Smart Dial searches for contacts that match If you see the number you want to dial tap the contact to fill in the number on the keypad ...

Page 73: ...ll Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your account is restricted To call the 9 1 1 emergency number when the phone s screen is locked with a screen lock From the lock screen swipe the Phone shortcut up and then tap Emergency call 1 Tap 2 As long as you are in an area covered by wireless service the emergency call is placed To call the 9 1 1 emerg...

Page 74: ...approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from your phone Answer Phone Calls The following information lets you know how to answer incoming calls mute the ringer on incoming calls reject inc...

Page 75: ...er an Incoming Call When a call arrives drag to the right to answer it 1 The call begins To end the call tap 2 The call ends Mute the Ringing Sound To mute the ringer without rejecting the call press the Volume key down ...

Page 76: ...e sent directly to voicemail Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller When a call arrives drag Reject call with message up from the bottom of the screen 1 Tap one of the messages to send it to the caller 2 The selected message will be delivered to the caller ...

Page 77: ...n the two calls conference Extra volume Increase the current volume of the call Bluetooth Route the phone s audio through a connected Bluetooth headset On or through the speaker Off When the call is routed to a Bluetooth headset the current call area shows the Bluetooth icon Note The Bluetooth button is activated to show the current call is routed to the connected Bluetooth headset To route the cu...

Page 78: ...essage Send a text or multimedia message while remaining on the call Internet Launch a Web browser while remaining on the call Contacts Display your Contacts list while remaining on the call Calendar View your calendar while remaining on the call Memo Create a new memo while remaining on the call End of Call Options When a call ends you will briefly see an end of call options screen which may incl...

Page 79: ...Phone App 70 From home tap Phone 1 Tap Contacts to display the Contacts list 2 The Contacts list appears ...

Page 80: ...en the other party answers To end the call tap 5 Tip You can also place a call directly from the Contacts list Swipe the entry you want to call from left to right to place a call to the entry s primary number Call from Call Logs The call logs list lets you quickly place calls to recent incoming outgoing or missed numbers ...

Page 81: ...Phone App 72 From home tap Phone 1 Tap Log to display the call logs list 2 The call logs list appears ...

Page 82: ...s For additional options tap the name or number To end the call tap 5 Tip You can also place a call directly from the Call logs list Swipe the entry you want to call from left to right to place a call Optional Services The following topics outline additional voice related services available with your phone including call services voicemail and more ...

Page 83: ...rd your name announcement Record your greeting Important Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access Without a password anyone who has access to your phone is able to access your voicemail messages Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail Now you can f...

Page 84: ...if your phone is in use or turned off Note To set up your traditional voicemail box see Voicemail Setup From home tap Apps Voicemail 1 or Tap Phone and then tap to access your Visual Voicemail Scroll through the Welcome to Visual Voicemail introduction screens to view a brief explanation of 2 the visual voicemail services At the end of the welcome screens a Personalize your voicemail prompt displa...

Page 85: ...that you create a password when setting up your voicemail to protect against unauthorized access Without a password anyone who has access to your phone is able to access your voicemail messages Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review From home tap Apps Voicemail 1 You will see the voicemail inbox ...

Page 86: ...ion of all your options tap More options Help Visual Voicemail Menu Visual Voicemail Settings Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen Listen to the current voicemail message 1 Swipe your finger left or right to display the next or previous message 2 ...

Page 87: ...ribe Subscribe to the premium Voice to Text transcription service This service requires an additional monthly charge Play all new Play all new messages Select multiple Perform an action on multiple messages Compose Avatar message Send an animated voice message to friends You can also compose an Avatar message by tapping More options Access Search Settings and Help features Tap a message to review ...

Page 88: ... All Select all messages Delete Delete the selected messages Archive Save this message Mark as Read Mark this voicemail as being read Mark as Unread Mark this voicemail as not being read Note Not all options are available for all messages Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications pictures greetings and more From home tap Apps ...

Page 89: ...r forwarding messages Help View help topics for using Visual Voicemail Preferences Change your Visual Voicemail application preferences Sound Change your sound speakerphone options Updates Check for updates About Voicemail View information about the application Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system This direc...

Page 90: ...connect to the voicemail system Follow the prompts to change your current greeting 3 Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu you can quickly change the name or number attached to your voice messages From home tap Apps Voicemail 1 Tap More options Settings Display Display name 2 ...

Page 91: ...follow these steps From home tap Phone to display the phone screen 1 The phone app opens If necessary tap to display the keypad Tap 2 Enter a phone number 3 Tap 4 Your caller information will not appear on the recipient s phone To permanently block your number call Virgin Mobile Customer Service Call Waiting When you are on a call Call Waiting alerts you to incoming calls by sounding a long beep Y...

Page 92: ...ler Tap Swap Conference Calling With conference calling also known as 3 way calling you can talk to two people at the same time When using this feature the normal airtime rates will be charged for each of the two calls From home tap Phone to display the phone screen 1 The phone app opens If necessary tap to display the keypad ...

Page 93: ...aller on hold and dials the second number When you are connected to the second party tap Merge Your conference call is now in 3 session To end the three way call tap 4 Note If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected ...

Page 94: ...ed a higher rate for calls you have forwarded To activate Call Forwarding From home tap Phone to display the phone screen 1 The phone app opens If necessary tap to display the keypad Tap 2 Enter the area code and phone number to which you want your calls forwarded 3 Tap 4 You will hear a tone to confirm the activation of Call Forwarding All calls to your wireless number will be forwarded to the de...

Page 95: ...s If necessary tap to display the keypad Tap 2 Tap 3 You will hear a tone to confirm the deactivation Phone Settings Configure options for calling with your phone Tip You can also access Phone settings from the Phone app From home tap Phone More Settings ...

Page 96: ...end messages by swiping right or left across a contact s information in Contacts or a log item in the Phone app Call blocking Create and manage a list of phone numbers to have your phone automatically block calls you receive from those numbers and compose or edit response messages when rejecting incoming calls Block list Enter telephone numbers to block calls from the numbers when Call blocking is...

Page 97: ...anguage disabilities to communicate by telephone Your phone is compatible with select TTY phones Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission Your phone and TTY device will connect using a special cable that plugs into your phone s headset jack If this cable was not provided with your TTY device contact your TTY device manufacturer ...

Page 98: ...t Call blocking Manage a list of automatically blocked phone numbers and create or edit messages to block incoming calls Answering and ending calls Answer calls by pressing the Home key End calls by pressing the Power Lock key More settings TTY mode Enable service on your phone Hearing aids Improve the sound quality of your phone when using hearing aids US dialing Replace with the international di...

Page 99: ...Phone App 90 Setting Description DTMF tones Set the length of DTMF tones which are used when pressing the keypad while on a call Voicemail settings Configure your voicemail ...

Page 100: ...tacts may be lost or changed if the battery is left uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information Virgin Mobile is not responsible for any damages from lost or changed contacts Contacts Screen Layout The following illustration show s your Contacts app layout and describes th...

Page 101: ... s details Add new contact Add a new contact Add a Contact You can add contacts from the Contacts application Enter details such as name phone numbers email addresses mailing addresses and more From home tap Apps Contacts 1 You will see the Contacts list ...

Page 102: ...ct Google if you want to save contacts to your Google Account these will be synced automatically with your Google Account online If you have multiple Google Accounts set up you will need to pick a specific account Select Microsoft Exchange ActiveSync to sync your contacts automatically with your Microsoft Exchange account Note If you do not see the Save contact to screen and you have multiple acco...

Page 103: ...ct groups Add another field Add additional information such as Organization Address Web address IM account Event e g birthday Notes Nickname Phonetic name Relationship Ringtone Message tone and Vibration pattern Note To select a type label for a phone number email address or address such as Mobile Home Work and more tap the type to the right of the field and select the appropriate type Note To add...

Page 104: ...information tap Save 5 The contact is added Save a Phone Number You can save a phone number to Contacts directly from the phone keypad From home tap Phone to display the phone screen 1 The phone app opens If necessary tap to display the keypad ...

Page 105: ...he number to an existing contact tap Update 3 existing For an existing contact tap the contact name and select a number type for the new number For a new contact enter the name and any additional information Tap Save 4 The contact is added View Contacts View a contact s details by displaying a contact entry ...

Page 106: ... Contacts list Tap a contact to view its details 2 The contact s detailed listing appears Edit a Contact Once you have added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more ...

Page 107: ... 98 From home tap Apps Contacts 1 You will see the Contacts list Tap a contact to view its details 2 The contact s detailed listing appears Tap Edit 3 Tap any field you want to change or add See Add a Contact 4 ...

Page 108: ... edit the information and then tap Save 5 Your changes are saved to the contact entry Delete a Contact You can delete a contact from the contacts details page From home tap Apps Contacts 1 You will see the Contacts list ...

Page 109: ...isting appears Tap More Delete Delete 3 The contact is deleted Tip You can also touch and hold the contact from the Contacts list and tap Delete Delete Share a Contact You can quickly share contacts using Bluetooth email Gmail or text messaging From home tap Apps Contacts 1 ...

Page 110: ...le Drive account Email Send the information as an email attachment See Compose and Send Email Gmail Send the information as a Gmail attachment See Create and Send a Gmail Message Messages Send the information in a text message See Send a Multimedia Message MMS OneDrive Save the information to your OneDrive account Wi Fi Direct Send the information to another device using Wi Fi Direct See Wi Fi Dir...

Page 111: ...u will see the Contacts list Tap More Settings Import Export contacts 2 You will see the Import Export contacts menu Tap Import 3 Select a destination for the imported contacts 4 Follow the prompts to complete the import 5 The contacts are imported and stored in the selected account ...

Page 112: ...lly back them up using the Cloud you can manually back them up to your phone s memory for re import if needed From home tap Apps Contacts 1 You will see the Contacts list Tap More Settings Import Export contacts 2 You will see the Import Export contacts menu Tap Export 3 The contacts are exported ...

Page 113: ... Contacts 1 You will see the Contacts list Tap More Settings to configure options 2 Import Export contacts Import contacts from your phone s internal memory and export contacts to your phone s internal memory Move device contacts to Move contacts saved on your device to your Google or Samsung accounts ...

Page 114: ...d by first or last name Share multiple contacts You can choose how to transfer contacts when sharing them with other devices using sharing methods such as Bluetooth As one file Multiple contacts are sent together This method can be faster but depends on whether the target device can accept multiple name cards If not only one contact will be sent Individually Name cards are sent individually This m...

Page 115: ...your wireless phone and another messaging ready phone Multimedia messages or MMS can contain text and pictures recorded voice audio or video files picture slideshows contact cards vCard or appointments vCalendar See your service plan for applicable charges for messaging Send a Text Message Quickly compose and send text messages on your phone From home tap Apps Messages 1 On the Messaging screen ta...

Page 116: ...oups as recipients When you have selected all the message recipients tap Done Tap the Enter message field and then start composing your message 4 Note To add a subject line tap More Message options Add subject When done tap to send the text message 5 Send a Multimedia Message MMS When you need to add a little more to a text message you can send a multimedia message MMS with pictures voice recordin...

Page 117: ... phone numbers with a comma As you enter information any matching phone numbers from your Contacts list are displayed Tap a match to enter that number or address directly Tap the icon and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all the message recipients tap Done Tap the Enter message field and then start...

Page 118: ...emo See Memo Calendar Select the calendar event you want to attach See Calendar Maps Add your current location requires GPS to be turned on or a location you pick on a map to your message See Google Maps Contacts Select a contact from your phone and then select which contact information you want to attach See Contacts To make changes to or remove your attachment touch and hold the item 6 Tap to se...

Page 119: ...ons and select an option When you have finished composing the multimedia message tap 3 Tip To compose a slide show you can also simply attach multiple items separately to the MMS message Tap and select a file type location and file and then repeat it for additional slides Your phone will automatically compile a slide show Save and Resume a Draft Message While composing a text or multimedia message...

Page 120: ...a messages that are sent to and received from a contact or a number are grouped into conversations or message threads in the Messaging screen Text or MMS conversations let you see exchanged messages similar to a chat program with a contact on the screen Read a Text Message Do one of the following On the Messaging screen tap the text message or conversation to open and read it If you have a new mes...

Page 121: ...ar where you want to save the event For information on using Calendar see Calendar For other media like photos or videos you can choose where to save the attachment and which app to use to open it To save the attachment to device memory touch and hold the attachment and then tap Save 4 attachment Note When Auto retrieve in MMS settings is disabled only the message header is downloaded To download ...

Page 122: ...ns From home tap Apps Messages 1 On the Messaging screen touch and hold a conversation to delete 2 Select any additional conversations you want to delete and then tap Delete Delete 3 Delete Message While viewing a conversation touch and hold a message 1 Tap Delete Delete 2 View Contact Information from a Message When you receive a message from someone in your stored contacts you can tap the contac...

Page 123: ...s From home tap Apps Messages 1 Tap More Settings to configure options 2 Notifications When turned on notifications for new messages display in the status bar Tap ON OFF to turn the setting on and then configure options Notification sound Choose a sound to play for new message notifications Vibrations Choose whether vibration plays along with the sound for new message notifications ...

Page 124: ...isable this option only the message header displays in the message list and you will be prompted to download the attachment s More settings Delete old messages Automatically delete the oldest messages when the maximum number of text 1000 and multimedia 100 messages has been exceeded Emergency alert settings Configure emergency alert settings You can enable or disable some alerts Extreme Alert Seve...

Page 125: ...u must register a Google Gmail Account on your phone See Google Account for details Gmail Cautions Gmail is handled as email from a PC Restricting email from PCs on your phone prevents your phone from receiving Gmail Create and Send a Gmail Message Use your phone to create and send Gmail messages From home tap Apps Google Gmail 1 The Gmail inbox opens ...

Page 126: ...ssage recipient s subject and message and then tap Send 3 The Gmail message is sent Gmail Composition Options Adding Cc Bcc In the To field tap to display Cc and Bcc fields Attaching Pictures or Videos In the mail composition window tap Attach file Locate and tap the picture or video you want to attach ...

Page 127: ...x tap Menu Sent Check Received Gmail Messages Your phone allows you to access read and reply to all your Gmail messages Open New Gmail Messages from Notifications When new Gmail arrives you will see in the status bar Drag the status bar down to display the notification panel 1 Tap the new message from the notification panel 2 The new Gmail message opens If you have two or more new Gmail messages t...

Page 128: ...ap the message thread you want to view 2 The message thread opens with the newest message displayed Options when Reviewing Gmail Messages Replying to Gmail Messages With the Gmail message open tap Reply compose your reply message and tap Send To reply to all tap More options Reply all ...

Page 129: ...abels that allow you to sort your Gmail conversation threads For example when a new thread starts with a received mail the label Inbox is automatically added to the thread By then adding the label travel all threads with travel are shown in a list From home tap Apps Google Gmail 1 The inbox opens Touch and hold a conversation thread or touch the thread s icon picture to add a checkmark to 2 it and...

Page 130: ...r click More at the bottom of the label list on the left and then click Manage labels or Create new labels Any changes you make from your computer will be reflected on your phone Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox When replies arrive for archived threads they appear in the inbox again From home tap Apps Google Gmail 1 ...

Page 131: ...ead is now archived Mute Gmail Threads If registered on a mailing list there will be threads with always continuing conversations For long threads that are not important mute the threads and they will no longer appear in the inbox When mail arrives that includes user s address as a recipient or in Cc mail will again appear in the inbox From home tap Apps Google Gmail 1 ...

Page 132: ...s icon picture to add a checkmark to 2 it and then tap More options Mute The thread is now hidden Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread or touch the thread s icon picture you can simply delete it from the inbox From home tap Apps Google Gmail 1 The inbox opens ...

Page 133: ... it and then tap Delete The thread is deleted Note Depending on your settings you may be asked to confirm the deletion Tap Delete to confirm See Gmail Settings Search Gmail Messages If you need to find a specific message or message thread you can search Gmail from the inbox From home tap Apps Google Gmail 1 The inbox opens ...

Page 134: ...net 125 Tap Search 2 Enter your search text and tap Search 3 The search results appear Tap a message or thread from the list to display it Report Spam Gmail You can report spam Gmail messages from your phone s Gmail inbox ...

Page 135: ...ation thread or touch the thread s icon picture to add a checkmark to 2 it and then tap More options Report spam The selected message is reported as spam Add Another Google Gmail Account If you have multiple Gmail accounts you wish to view on your phone you can add them from the Settings Accounts menu ...

Page 136: ...Messaging and Internet 127 From home tap Apps Settings Accounts Add account 1 Tap Google 2 ...

Page 137: ...e Google servers select the items you would like to sync with 5 your phone and then tap Next You are signed in to your Google Account and you can access both of your Gmail accounts from the Gmail app Tip You can also add accounts from the Gmail app From the Gmail inbox tap Menu Settings Add account Switching Between Gmail Accounts If you have more than one Gmail account set up you can switch betwe...

Page 138: ...Internet 129 From home tap Apps Google Gmail 1 The Primary inbox opens Tap Menu 2 Tap the icon for the account you want to view from the list at the top of the menu 3 The selected account s Primary inbox is displayed ...

Page 139: ...app and for your individual Gmail accounts from the Gmail Settings menu From home tap Apps Google Gmail 1 The Primary inbox opens Tap Menu Settings 2 Tap General settings to access settings for all accounts or tap an account name to configure 3 settings for a specific Gmail account ...

Page 140: ...il application to send and receive email from your webmail or other accounts using POP3 or IMAP or access your Exchange ActiveSync account for your corporate email needs Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time Before setting up an email account make sure you have the username user ID password serv...

Page 141: ... POP3 and IMAP accounts on your phone Add an Email Account from the Email App You can add email accounts directly from the email app even if you have another email account set up From home tap Apps Email 1 The email inbox opens Tap More Settings Add account 2 Follow the prompts to complete the account setup 3 ...

Page 142: ...ccount is added and you will begin receiving email for the account Add an Email Account from the Settings Menu You can also set up email accounts from the Settings Accounts menu From home tap Apps Settings Accounts 1 Tap Add account Email 2 ...

Page 143: ... Next prompts your phone to attempt a regular email setup and test the incoming and outgoing servers If you have custom settings you need to configure tap Manual setup and enter your settings These may include mail type user name password server security type and more Select your sync settings and then tap Next 4 ...

Page 144: ...unt such as incoming and outgoing server settings before you proceed Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account you can read manage and send email in the same easy way as with a POP3 IMAP account However you can also access some powerful Exchange features Important Before setting up a Microsoft Exchange ActiveSync Account contact your com...

Page 145: ...ail address Enter your email address Domain username Enter your network domain and username separated by Password Enter your network access password case sensitive Show password Display the password as you enter it Exchange server Enter your system s Exchange server remote email address Obtain this information from your company network administrator ...

Page 146: ...Next and follow the prompts to configure options for the account 4 Enter an account name and a display name and tap Done to complete setup 5 Your corporate email account is set up and you will begin receiving email for the account Compose and Send Email Compose and send email using any account you have set up on your phone Increase your productivity by attaching files such as pictures videos or do...

Page 147: ...ccount name at the top of the screen and select another account You can also view multiple inboxes at once Tap the account name at the top of the screen and then tap Combined inbox to see messages from all your configured email accounts Tap Compose 2 The email composition window opens Enter the message recipient s subject and message 3 ...

Page 148: ... and then tap a file to attach it For additional options when composing email messages tap More and select an option Tap Send 4 The email message is sent Open Email Messages Open and view your email messages Open New Email Messages from Notifications When new email arrives you will see in the status bar ...

Page 149: ... email message opens If you have two or more new email messages tapping the notification opens the email inbox Tap a message to open it Open Email Messages from the Inbox You can also open and read email messages directly from the email inbox Reading and replying to email on your phone is as simple as on your computer From home tap Apps Email 1 ...

Page 150: ...ore Mark as unread Deleting Email From the Inbox touch and hold a message select any additional messages and then tap Delete Delete When reading an email tap Delete Delete Replying to Email Messages With an email message open tap Reply or Reply all compose your reply message and tap Send Forwarding Email Messages With the email message open tap Forward enter a recipient and an additional message a...

Page 151: ...Messaging and Internet 142 From home tap Apps Email 1 The email inbox opens Tap More Settings 2 ...

Page 152: ...e Your Email Inbox Your email inbox provides management options for viewing sorting and deleting your email messages View Your Email Inbox From home tap Apps Email 1 The email inbox opens Tap the email account at the top of the screen to select a different inbox or tap Combined view 2 to see all your email inboxes at once ...

Page 153: ...t to delete 1 Tap additional emails to delete Tap Delete 2 Note Depending on your settings you may be prompted to confirm the deletion by tapping Delete See Email Settings Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email messages including synchronization options out of office messages account settings and more To access Exchange ActiveSync settings From ...

Page 154: ...lable Sync account Keep the account synchronized on your phone Account name Change the account name Always Cc Bcc myself Send a copy of each email you send to yourself Signature Enable and configure your signature for each email you send Show images Show all images in emails Sync schedule Configure a schedule for syncing your email account ...

Page 155: ...ndar Set the time period for syncing your calendar with the server Empty server trash Delete the content of the trash folder on the server In case of sync conflict Select whether the device or the server has priority during a sync conflict Sync Contacts Sync your Contacts with your Exchange account Sync Calendar Sync your calendar with your Exchange account Sync Task Sync your tasks with your Exch...

Page 156: ... More Settings to configure options General email settings which affect all email 2 accounts include Manage accounts Configure options for specific accounts Available settings depend on the type of account Add account Add additional email accounts View as View emails in Standard format or as Conversations ...

Page 157: ...unt Settings You can edit settings for your individual email accounts such as email address and password name display and signature frequency of retrieval and more Note Available settings depend on the type of email account From home tap Apps Email More Settings 1 Tap an account to set its options Individual email account settings may vary see your service 2 provider for details Common settings in...

Page 158: ... on the account server In case of sync conflict Choose whether information from the server or phone has priority when there is a conflict Sync Contacts Choose whether contacts are synchronized between your phone and the account Sync Calendar Choose whether calendar events are synchronized between your phone and the account Sync Task Choose whether tasks are synchronized between your phone and the ...

Page 159: ...ke no guarantees whatsoever to users regarding security of SSL TLS Use the Browser Launching the browser is as easy as tapping an icon From home tap Apps Internet The browser opens The first time you launch Internet you may be prompted to enter your 10 digit wireless phone number to access the Virgin Mobile home page You can also launch the browser by tapping a URL in a text message email message ...

Page 160: ...ap Apps Internet 1 The browser opens Navigate to the Web page you want to bookmark and tap Bookmarks Add 2 The add bookmark window opens Check or change the bookmark title URL and more and then tap Save 3 The Web page is added to bookmarks ...

Page 161: ...nd hold a bookmark tap More Edit bookmark edit the bookmark and then tap Save Deleting Bookmarks From the browser tap Bookmarks touch and hold a bookmark and then tap Delete View Browser History Use the browser menu options to view your browsing history From home tap Apps Internet 1 The browser opens ...

Page 162: ...saging and Internet 153 Tap Bookmarks 2 The bookmark window opens Tap the History tab and then tap an entry 3 The Web page opens Open New Browser Tab Use tabs to switch between websites quickly and easily ...

Page 163: ...4 From home tap Apps Internet 1 The browser opens Tap Tabs 2 The window opens If you do not see Tabs drag the Web page down to display the address bar on top and the options bar on the bottom Tap New tab 3 A new window appears ...

Page 164: ...r Settings Configure Internet settings to customize the browser to your preferences From home tap Apps Internet 1 The browser opens Tap More Settings to configure options 2 Homepage Choose a homepage to display when you launch Internet Default search engine Choose a default search engine ...

Page 165: ... If you are signed in with a Google Account the Chrome browser will import all your bookmarks and other Web preferences for use on your phone From home tap Apps Chrome 1 The first time you open Chrome you will be prompted to agree to Chrome s Terms of Service and 2 Privacy Notice Read the terms and tap Agree Continue to continue If you want to sign in with a Google Account to import bookmarks and ...

Page 166: ...ts appear or a Web page opens Chrome Support To find on phone help with Chrome from Chrome tap More options Help feedback A Web page will open displaying Google help for Chrome Tip For more information from your computer visit google com chrome ...

Page 167: ...ntrols and options Shortcuts menu Gives quick access to frequently used camera settings Effect Add a special graphical effect Timer Take time delayed pictures or videos Flash Activate or deactivate the flash Toggle through flash options on auto or off rear camera only Camera settings Opens the camera settings menu and lets you change additional camera settings See Camera Options and Settings Galle...

Page 168: ...es videos Wipe lens with a soft cloth beforehand Avoid Exposure to Direct Sunlight Be careful not to expose lens to direct sunlight for long periods This may discolor color filter and affect color of images Flash Warning Do not shine the flash close to eyes Do not look directly at the flash when shining Do not shine the flash at other people s eyes It may affect eyesight Take a Picture You can tak...

Page 169: ...red and saved to your phone Tip You can launch the camera from the lock screen Swipe up from the lock screen to open the camera Record Videos Record high quality videos using your phone s video camera From home tap Apps Camera 1 The camera viewfinder appears Aim the camera at your subject and then tap Record 2 ...

Page 170: ... stops recording and the video is captured and saved to your phone Shooting Modes Your phone s camera offers many shooting modes to make your pictures or videos special From home tap Apps Camera 1 The camera viewfinder appears On the Camera screen tap to choose a shooting mode Scroll available modes and then tap 2 a mode to select it ...

Page 171: ...d shot Adds a few seconds of background sound to enhance pictures Sports Allows you to capture clear shots of a moving subject Front camera Selfie Take selfie shots and apply various effects such as an airbrushed effect Sound shot Adds a few seconds of background sound to enhance pictures Note All modes may not be shown when you tap depending on your phone s setup and which camera is active front ...

Page 172: ...sign a picture as your contact picture or wallpaper and share pictures with your friends From home tap Apps Gallery 1 The Gallery opens Tap Time to open a drop down list and select other views such as Albums 2 The list of albums opens Tap an album to view its contents 3 To select another album tap the Back key to return to the Albums ...

Page 173: ...e Delete Erase the current picture Camera Tap to open the camera app More Choose other options including Details View file details Slideshow Create a slideshow Set as contact picture Set the picture as the photo for a contact Set as wallpaper Set the picture as wallpaper for your home or lock screens For a video tap a video to select it When the video is displayed full screen you can use the 5 fol...

Page 174: ...om there you can access options such as save view send or delete the picture or video Pictures and Videos Options while Viewing Zoom In or Out on a Picture Tap the screen twice or pinch the screen to zoom in or out on a picture Viewing Videos Use the controls to play pause or stop the video playback After selecting an album from the Albums tab you can browse through the pictures and videos of that...

Page 175: ...n you can tap a picture to open a selection menu and choose to delete the picture rotate or crop it and more Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise Repeat the action for additional rotations From home tap Apps Gallery 1 The Gallery app opens Tap the picture you want to rotate 2 ...

Page 176: ...eo 167 Tap Edit Rotate 3 The picture is rotated and saved to the phone Crop a Picture Use the editing tools to crop your pictures From home tap Apps Gallery 1 The Gallery app opens Tap the picture you want to crop 2 ...

Page 177: ...ectional arrows appear 4 drag your finger inward to or outward to resize the crop box To move the crop box to the part of the picture that you want to crop drag the crop box to the desired size and position Tap Save to apply the changes to the picture 5 The cropped picture is saved in the album as a copy The original picture remains unedited ...

Page 178: ...ed edits on your pictures including straightening adjusting the tone adding visual effects and enhancing portraits From home tap Apps Gallery 1 The Gallery app opens Tap the picture you want to edit 2 Tap Edit Photo Editor 3 Enhancement tools display ...

Page 179: ...ration temperature and hue of the picture Effect Add color effects to your picture Portrait Apply effects such as brightening softening and fixing red eye when a face or faces are detected in a picture This option appears if a person s face is detected in the picture Drawing Draw or write on your picture Collage Create a photo collage with your pictures ...

Page 180: ...tap Apps Gallery 1 The Gallery app opens Tap a picture you want to add to a collage 2 Tap Edit Collage 3 Tap or Add to select additional pictures for the collage 4 Tap pictures to select them Tap Done when you are finished selecting ...

Page 181: ...eplace Replace the selected picture Remove Remove the selected picture from the collage Effect Assign an effect to the picture Adjustment Crop rotate flip reverse or resize the picture With a picture selected you can also drag it to reposition it within its place in the collage Tap Save to save the collage to the Photo editor album 7 Share Pictures and Videos The Gallery application lets you send ...

Page 182: ...s file attachments in your email For more information about using email and Gmail see Compose and Send Email or Create and Send a Gmail Message From home tap Apps Gallery 1 The Gallery app opens Tap the pictures or videos you want to share 2 To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include ...

Page 183: ...determine which account is being used For more information about using email and Gmail see Compose and Send Email or Create and Send a Gmail Message Send a Picture or Video by Multimedia Message Multimedia Messaging MMS lets you send pictures and videos using your phone s messaging app Although you can send several pictures or videos in a multimedia message it may be better to just send one at a t...

Page 184: ...are 2 To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include Tap Share and then on the sharing menu tap Messages 3 Follow the prompts to complete and send the message For more information about sending multimedia messages see Send a Multimedia Message MMS ...

Page 185: ...em to someone s phone or your computer using Bluetooth From home tap Apps Gallery 1 The Gallery app opens Tap the pictures or videos you want to share 2 To select multiple items touch and hold an image to turn on multiple select Tap all the items you want to include Tap Share and then on the sharing menu tap Bluetooth 3 ...

Page 186: ...are your videos by uploading them to YouTube Before you do this you must create a YouTube account and sign in to that account on your phone From home tap Apps Gallery 1 The Gallery app opens Tap the videos you want to share 2 To select multiple videos touch and hold an image to turn on multiple select Tap all the videos you want to include ...

Page 187: ...select a privacy option 4 Tap Upload 5 The upload is completed Camera Options and Settings You can adjust your camera s settings using the icons on the main camera screen and the full camera settings menu Switch Cameras Your phone lets you switch between the front and rear cameras From home tap Apps Camera 1 The camera viewfinder appears ...

Page 188: ...n and event From home tap Apps Camera 1 The camera viewfinder appears Tap Settings If you do not see the Settings option tap to display the options icons 2 The camera settings menu opens Select your desired settings 3 Note Not all settings will be available at all times depending on which camera is in use front or rear Both cameras ...

Page 189: ...on tag to the picture Review pictures Set to show pictures after taking them Quick launch Open camera by pressing the Home key twice in quick succession Storage location Specify where to store photos and videos if other options are available Volume keys function Use the Volume key as the capture key the record key or as a zoom key Reset settings Reset the camera settings Front camera only Gesture ...

Page 190: ...our phone s tools and features such as maps and navigation calendar clock social networking apps music memos and more Calculator Your phone s convenient built in calculator lets you perform basic mathematical equations From home tap Apps Calculator 1 The Calculator app launches ...

Page 191: ...ndar Use Calendar to create and manage events meetings and appointments Your Calendar helps organize your time and reminds you of important events Depending on your synchronization settings your phone s Calendar stays in sync with your Calendar on the Web Exchange ActiveSync calendar Google Calendar and Outlook calendar In order to sync with your Google calendar you must sign in to a Google Accoun...

Page 192: ... tap Year Month Week Day or Tasks to change the current view View the Next Previous Time Period Year Month Week Day view From the Calendar flick the screen left or right Add an Event to the Calendar Add events to your calendar directly from the Calendar application From home tap Apps Calendar 1 The Calendar app opens ...

Page 193: ...w opens Enter an event title start date time end date time and more and then tap Save 3 The event is added to your Calendar Selecting a Calendar If you have more than one calendar select a calendar by tapping the current Calendar on the Add Event screen ...

Page 194: ...them in the Calendar application on your phone For more information about creating and managing multiple Google Calendars visit calendar google com Select Samsung Calendar to create an event that will sync with your Samsung account Select your Outlook or Exchange account to create an event that will sync with these account types Note Available options differ depending on the type of account select...

Page 195: ... 1 The Calendar app opens Tap a date and then tap an event 2 The event details appear Tap the event to view details and edit the event Share Calendar Events Once you have created a Calendar event you can share it with others using a variety of methods ...

Page 196: ...Apps and Features 187 From home tap Apps Calendar 1 Tap a date and then tap an event to see its details 2 ...

Page 197: ...Choose a Share as option Event file VCS or Text 4 Select a sharing method and follow the prompts to send the Event information 5 Sync Calendars You can select which calendars you would like to sync on your phone along with what types of information you want to sync ...

Page 198: ...Apps and Features 189 From home tap Apps Calendar 1 The Calendar app opens Tap More Manage calendars 2 ...

Page 199: ...nize with the Exchange ActiveSync Server To check if Exchange ActiveSync items are set to be synchronized from home tap Apps 1 Settings Accounts Microsoft Exchange ActiveSync If Microsoft Exchange ActiveSync does not appear under the Accounts heading in the Settings menu you do not have an Exchange ActiveSync account configured on the phone For information about adding an account see Add an Exchan...

Page 200: ...to configure the following options 2 First day of week Choose a day to start each calendar week Show week numbers Enable or disable display of week numbers on the calendar Hide declined events When enabled events for which you declined the invitation are not shown on the calendar Notifications ...

Page 201: ...ome tap Apps CallWatch 1 Tap Install and then follow the prompts to accept access requirements and update the app 2 Use CallWatch From home tap Apps CallWatch Clock Your phone has a clock app that lets you set alarms view time in time zones around the world use a stopwatch set a timer and use your phone as a desk clock Checking the Time You can always check the time on your phone The current time ...

Page 202: ...Apps and Features 193 From home tap Apps Settings 1 Tap Date and time 2 ...

Page 203: ...e date and time tap ON OFF to turn Automatic date and time off To select a time zone tap ON OFF to turn Automatic time zone off Your date and time settings are applied and saved Set Alarms Set multiple alarms using your phone s Clock app From home tap Apps Clock Alarm 1 ...

Page 204: ...d tap Save 4 You will see the alarm icon in the status bar Phone at Alarm Time At the set alarm time the phone sounds the alarm and or vibrates When the alarm sounds drag to the left or right to dismiss it World Clock The World clock lets you keep track of the current time in multiple cities around the globe ...

Page 205: ...r city 2 Swipe the list or tap the Search field to search for a city 3 Tap a city to add it to the World clock list 4 To remove a city tap Remove on the city s entry 5 Stopwatch The stopwatch lets you time events down to the hundredth of a second From home tap Apps Clock Stopwatch 1 ...

Page 206: ...untdown timer for up to 99 hours 59 minutes and 59 seconds From home tap Apps Clock Timer 1 Tap Keypad and then use the keypad to set the length of the timer 2 Tap Start to begin the timer 3 Facebook Post updates read what your friends are up to upload pictures and check ins and more with on the go Facebook access Sign In to Facebook From home tap Apps Facebook 1 or From home tap Apps Settings Acc...

Page 207: ...rom home tap Apps Gadget Guardian Galaxy Apps Discover apps designed exclusively for your Galaxy phone Note You must sign in to a Samsung account in order to download Galaxy Apps From home tap Apps Galaxy Apps Gallery Using the Gallery application you can view pictures and watch videos that you have taken with your phone s camera or downloaded You can do basic editing such as rotating and cropping...

Page 208: ...em indicated by a checkmark Tap the drop down list in the upper left corner Time is the default view to choose another display style You can view by Albums Events Categories or Locations Tap Camera to launch the Camera to take pictures or record video Tap More for options Available options depend on which Gallery screen you are viewing and may include Edit Depending on the view tap albums or items...

Page 209: ...tant messaging service Use to communicate with other Hangout users as well as for video calling Log in to a Google Account beforehand see Google Account Using Hangouts From home tap Apps Google Hangouts 1 The Hangouts app will open Tap Add to start a new Hangout 2 ...

Page 210: ...chat window tap More options Turn history off Delete Chat History To delete all your chat history in the chat window tap More options Delete Delete Note You can use Hangouts as your phone s default messaging app or as a standalone IM app If you set Hangouts as the default messaging app the Messages app will be disabled For more information see Default Messaging App Settings Google Maps Use the Goo...

Page 211: ...locate and map a specific address or destination From home tap Apps Maps 1 Google Maps opens Note The first time you access Maps you may be prompted to accept the Terms of Service and Privacy Policy Tap Accept Continue to continue Tap in the search box to start a search 2 ...

Page 212: ... Check Route to Destination Tap enter your current location and your destination and then tap a method of transport car public transit bicycle or on foot to see available routes Check Detailed Operation for Maps From the Maps app tap Menu Help Google Play Movies TV Google Play Movies TV allows you to watch movies and TV shows purchased on Google Play You can stream instantly on your Android phone ...

Page 213: ...sic app to listen to all your music on your phone Compatible music file formats include MP3 mp3 AAC m4a WMA wma FLAC flac OGG ogg DRM protected AAC m4p and ALAC m4a From home tap Apps Play Music 1 The Play Music app opens to the Listen Now screen To view additional music options tap Menu and select an option My Library Playlists Instant Mixes or Shop Tap an item from the category window and then t...

Page 214: ...list or queue Song length The length of the song Rate thumbs up thumbs down Rate the current song Next song Play the next song Play pause Play or pause the current song Previous song Play the previous song Elapsed time Amount of time the song has been playing Repeat play next Repeat the current song or play the next song queued Cast to Cast the song to a connected device Music title artist Display...

Page 215: ...ng you want to add to a playlist 3 Tap Add to playlist New playlist 4 Enter a Name Description and accessibility option for the playlist and then tap Create playlist 5 To add more songs tap More options next to a song and then tap Add to playlist playlist 6 name Adding Currently Playing Music to a Playlist From the player view tap More options Add to playlist and then tap the name of a playlist Th...

Page 216: ... tap the Google search bar or tap Apps Google Google 1 The Search window opens If a description for Google Now appears tap What can Google Now do and read the information Tap Get started on the last page if you want to use Google Now or tap Skip to continue to the Google search page Type your search keywords and tap Search 2 Search results appear ...

Page 217: ...nts search results in the search screen Google Now also informs users of scheduled events To enable Google Now in the search results window tap Menu Settings Tap Now cards and then tap ON OFF next to Show cards To disable Google Now in the search results window tap Menu Settings Tap Now cards and then tap ON OFF next to Show cards Tap Turn off to confirm Use Google Voice Search Use your voice to s...

Page 218: ...stall Instagram From home tap Apps Instagram 1 Tap Download and then follow the prompts to accept access requirements and update the app 2 Use Instagram From home tap Apps Instagram The first time you access Instagram follow the prompts to sign up for an account or sign in with Facebook or an existing account Memo Use your phone s memo app to save text memos lists and more From home tap Apps Tools...

Page 219: ... can assign Messaging Plus as your phone s default messaging app or as a standalone IM app If you set Messaging Plus as the default messaging app the Messages app will be disabled For more information see Default Messaging App Settings Messenger Send instant messages with all your friends using Facebook s Messenger app Install Messenger From home tap Apps Messenger 1 Tap Download and then follow t...

Page 220: ...e app Microsoft OneNote Stay organized using text pictures or audio notes with Microsoft Create Quick Notes or review and edit shared OneNote notebooks From home tap Apps Microsoft Apps OneNote Note The first time you access Microsoft OneNote on your phone you may be prompted to update the app using Google Play Follow the prompts to update and install the app Microsoft PowerPoint Create and share ...

Page 221: ...in My Files From home tap Apps Tools My Files 1 Tap a category to view its files or folders 2 Tap a file or folder to open it 3 NextRadio NextRadio is an FM tuner application that receives FM radio broadcasts in your local area NextRadio also provides a data service for radio broadcasters to share information about their station and their broadcast content so that listeners can receive real time u...

Page 222: ...Read the Terms and Conditions and Privacy Policy and then tap I agree to continue 2 Rotate the dial to select a music genre and then tap to begin listening 3 Tip To stop listening and exit Samsung Milk Music drag down the status bar to display the notification panel and then tap next to the current song Uber Search and find transportation service using the Uber app Request a ride and get picked up...

Page 223: ...time will vary based on the available memory within the phone Make a Voice Recording From home tap Apps Tools Voice Recorder 1 Use the Voice Recorder controls 2 To start recording tap Record and speak into the microphone To pause recording tap Pause To resume a paused recording tap Resume To end the recording tap Stop To cancel the recording tap Back and then tap Discard To block incoming calls wh...

Page 224: ...d share the file 3 Rename a Voice Recording From home tap Apps Tools Voice Recorder 1 Tap Recordings and then touch and hold on a recording to select it 2 Tap More Rename to change the name of the voice recording 3 Voice Recorder Options From home tap Apps Tools Voice Recorder 1 Tap Recordings to view a list of recordings 2 Tap More for options 3 Edit Tap on recordings to select them After selecti...

Page 225: ... app to view videos on YouTube even if you aren t signed in to a YouTube account From home tap Apps YouTube 1 The YouTube app launches Search through the YouTube channels and tap a video you want to see 2 The video plays on your phone screen Tap the screen to pause or resume play while watching Post a Video to YouTube You can post videos to your YouTube account from your phone Before posting you m...

Page 226: ...es 217 Tap Account 2 Your account menu appears Tap Upload to select a video from your phone 3 Enter a title description and tags and select a privacy setting Tap Upload 4 The video is uploaded to your YouTube channel ...

Page 227: ...mputer and copy the files to the music folder Data exchange may use the methods outlined in the following table Method Description Media device MTP Transfer files between your phone and PC such as pictures videos and music Camera PTP Transfer picture and video files between your phone and PC Mass storage mode Exchange data with a PC using your phone as an external storage device Transfer Files Bet...

Page 228: ...connection window and then tap the desired option On your computer navigate to the detected device such as through the My Computer menu and 4 open it Select Phone for internal phone storage 5 Select a folder for example Music for songs and albums and copy files to it from your 6 computer When you are done disconnect your phone from your computer 7 The transferred files are now saved to your phone ...

Page 229: ...ignal passes Turn Wi Fi On and Connect to a Wireless Network Use the Connections setting menu to enable your phone s Wi Fi feature and connect to an available Wi Fi network From home tap Apps Settings Wi Fi 1 The Wi Fi settings menu appears Tap ON OFF to turn Wi Fi on 2 Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks ...

Page 230: ... Contact the router manufacturer for information For password for a public wireless LAN check with the user s service provider Entering a password is not required if an access point is not security protected Note The next time your phone connects to a previously accessed secured wireless network you will not be prompted to enter the password again unless you reset your phone to its factory default...

Page 231: ...rom home tap Apps Settings Wi Fi 1 The Wi Fi settings menu appears Tap ON OFF to turn Wi Fi on 2 Wi Fi is enabled You will see the names and security settings of in range Wi Fi networks To disable Wi Fi tap ON OFF again ...

Page 232: ... advanced Wi Fi settings menu appears Configure your Wi Fi settings 4 Your Wi Fi settings changes are saved Disconnect Wi Fi You may want to remove a connected Wi Fi network From home tap Apps Settings Wi Fi 1 The Wi Fi settings menu appears ...

Page 233: ...moved After forgetting an access point you need to enter the correct password and other network settings if required to reconnect Wi Fi Direct Use Wi Fi Direct to connect directly to other Wi Fi Direct devices using only Wi Fi without a wireless access point network or using the Internet From home tap Apps Settings Wi Fi 1 The Wi Fi settings menu appears ...

Page 234: ...works Tap Wi Fi Direct 3 The Wi Fi Direct settings menu appears Wi Fi Direct and Wi Fi are unavailable at the same time If a device is found tap the device entry to connect 4 If connected using Wi Fi you will see a confirmation Follow the prompts Accept the connection on the other device 5 The phone is connected using Wi Fi Direct ...

Page 235: ...tooth Function Cautions Information may not appear correctly on connected devices depending on the transferred data Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs Bluetooth devices with hands free features and more Function Description Audio output Listen to music and more wirelessly Hands free calls Call hands free using Bluetooth capable hands free devi...

Page 236: ...in Tip You can also turn Bluetooth on or off with the Quick settings button in the notification panel Drag the status bar down to display the notification panel and then tap Bluetooth to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft and in hospitals ...

Page 237: ... discoverable To pair Bluetooth devices From home tap Apps Settings Bluetooth 1 The Bluetooth settings open Nearby devices that are visible or discoverable appear in the Available devices list If a target device is not detected tap Scan to search again Tap a device from the Available devices list and follow the prompts to pair with the device 2 Methods to accept a Bluetooth connection differ depen...

Page 238: ...ur phone Unpairing from a Paired Device From the Bluetooth settings menu tap Settings next to the paired device you wish to unpair 1 Tap Unpair 2 The device is unpaired from your phone To make another connection with the device you will need to pair again ...

Page 239: ...ations using a compatible Bluetooth headset or car kit It is the same procedure to set up stereo audio and hands free devices From home tap Apps Settings Bluetooth 1 The Bluetooth settings open Paired Bluetooth devices appear in the Paired devices list Tap a device from the Paired devices list 2 Your phone connects to the paired device ...

Page 240: ...h as transfer or exchange may not be possible with all Bluetooth compatible devices Share Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth enabled device such as a phone or notebook computer Types of Data You Can Send Using Bluetooth You can send the following types of information depending on the device you are sending to Images an...

Page 241: ...Connectivity 232 You will see the Contacts list Tap a contact to send 2 Tap More Share contact Bluetooth 3 ...

Page 242: ...r phone must be paired with another Bluetooth enabled device in order to send information When another device attempts to send a file to your phone using Bluetooth you will see a 1 request to accept the file Tap Accept 2 The file is sent to your phone When your phone receives a file you will see a notification To open the file immediately drag the status bar down to display the notification panel ...

Page 243: ...sually opened directly in a compatible application For a vCalendar file select the calendar where you want to save the event and then tap Import The vCalendar is added to your Calendar events For more information on using the Calendar see Calendar For a vCard contact file received contacts are stored in the Contacts list ...

Page 244: ...igure your mobile network connections and settings More connection settings Set wireless and network functions including selecting a default messaging app printing services and setting up a Virtual Private Network VPN Sounds and notifications Set ringtone notification tones and more Display Set display features font brightness and more Motions and gestures Enable phone controls by using motions an...

Page 245: ...anguage and input Set up Language and input methods for your phone Battery Display the battery charge as a percentage on the status bar view battery usage by application and system process and configure power saving modes Storage View total and available system memory Date and time Set your phone s date and time Activate this device Activate your device with the Virgin Mobile network System Update...

Page 246: ...d then tap Settings The settings menu opens Customize Quick Settings At the top of the main settings menu is a section of Quick settings You can include up to nine primary settings options in the Quick settings menu To customize Quick settings From home tap Apps Settings 1 ...

Page 247: ... have been selected out of the maximum of 9 Tap the Back key to return to the main settings menu 4 Wi Fi Settings Menu The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about using Wi Fi see Wi Fi From home tap Apps Settings Wi Fi 1 ...

Page 248: ...work enter the password and tap Connect 3 Your phone is connected to the selected Wi Fi network The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY and more Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is not secu...

Page 249: ...on when the current Wi Fi connection is unstable From the Wi Fi settings menu tap More Smart network switch 1 Tap On to enable the feature 2 Advanced Wi Fi Settings The advanced Wi Fi settings menu lets you set up and manage wireless access points From the Wi Fi menu tap More Advanced to access the advanced Wi Fi settings Network notification Tap ON OFF to enable notification when open networks ar...

Page 250: ...discoverable by other devices Follow the prompts Pairing Bluetooth devices Make sure the other devices are set to be discovered From Bluetooth settings tap the device name in Available devices and follow the prompts Depending on the device you may be required to enter or accept a passkey If the target device does not appear tap Scan to search again This setting is available when Bluetooth is enabl...

Page 251: ...n the option on Search for other devices From Bluetooth settings tap Scan This setting is available when Bluetooth is enabled Check files received using Bluetooth transfer From Bluetooth settings tap More Received files and then follow the prompts Hotspot Settings Use the Hotspot feature to share your phone s data connection with other devices using Wi Fi Important Use of the Hotspot feature requi...

Page 252: ...spot 1 The Hotspot settings open Tap ON OFF to turn Hotspot on or off 2 Note Turning on Hotspot will turn off Wi Fi Configure Hotspot Set up Hotspot to your preferences From home tap Apps Settings Mobile Hotspot 1 Tap More to set the following options 2 ...

Page 253: ...d IPv4 address Subnet mask View the default subnet mask or tap to enter a subnet mask DHCP Tap to enable or disable DHCP When DHCP is enabled your phone assigns IP addresses to devices that connect to Hotspot Starting IP When DHCP is enabled view the default starting IP address for assigning IP addresses to connecting devices or enter a enter a valid IPv4 address When other devices connect to your...

Page 254: ...onsumes battery power and uses data services From home tap Apps Settings Mobile Hotspot 1 Tap More Allowed devices 2 Tap Add and then enter the other device s Device name and MAC address Consult the other 3 device s settings to find these details ...

Page 255: ...e make calls send or receive messages or access the Internet It also turns off other connectivity features such as Wi Fi and Bluetooth While in Airplane mode you can use other features of your phone such as playing music watching videos or other applications To use Wi Fi and Bluetooth after enabling Airplane mode turn them on either in Settings or on the notification panel ...

Page 256: ...e through the notification panel Quick settings drag down the status bar and tap Airplane mode Turn on or through the Power Lock key press and hold the Power Lock key and then tap Airplane mode Turn on Data Usage Settings The Data usage menu lets you view your phone s mobile and Wi Fi data usage set data limits restrict Hotspot usage and more ...

Page 257: ...ta usage amounts are approximate Actual amounts may differ This setting is available when Mobile data is enabled Set dates for data usage tracking Tap the date range to set the data usage measuring cycle This setting is available when Mobile data is enabled Application data usage Tap an app name to see its usage for the period More Tap More and select additional options Restrict background data Pr...

Page 258: ...lude CDMA LTE CDMA GSM UMTS and Automatic the recommended setting Network operators View mobile network operator information for international GSM networks More Connection Settings The More connection settings menu provides access to additional network options such as default messaging app VPN mobile networks and printers if available More Connection Settings Options Setting Description Tethering ...

Page 259: ... Your settings are saved and implemented Tethering Settings Use Tethering to share your device s Internet connection with a computer that connects to your device using USB cable or by Bluetooth Important Use of the Tethering feature requires an additional subscription Visit virginmobileusa com to learn more Note Using the tethering feature consumes battery power and uses data services ...

Page 260: ...Bluetooth Consult the computer s documentation for more information about configuring your computer to pair using Bluetooth Tap Bluetooth tethering to turn tethering on Printing You can print from your phone using Wi Fi to an optional compatible printer not included Your phone and the optional printer must be connected to the same Wi Fi network ...

Page 261: ...r this information From home tap Apps Settings More connection settings Printing 1 The Printing settings screen displays From the Printing settings screen tap Download plug in 2 Follow the prompts to download and install a print driver from the Google Play store 3 Choose a print service from the list and then tap ON OFF to turn the service on or off The 4 service must be on to add a printer ...

Page 262: ...ug in and then enter a name 5 and the IP address of the printer Set Up a Printer Add a printer to a print service and configure settings Note Below settings are examples only Available settings will differ depending on the type of print service and printer you are using ...

Page 263: ...Settings 254 From the Printing settings screen select a print service from the list 1 Tap ON OFF to turn the service on The service must be on to add a printer 2 ...

Page 264: ...your phone you can add set up and manage virtual private networks VPNs that allow you to connect and access resources inside a secured local network such as your corporate network Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work you may be required to enter your login credentials or install security certificates before you can connect to your company s local...

Page 265: ...n Wi Fi On and Connect to a Wireless Network Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates you must first set up the phone s secure credential storage From home tap Apps Settings Lock screen and security 1 Tap Screen lock type Password 2 Note For credential storage you can also use Pattern or PIN screen lock types See Scr...

Page 266: ...the credential storage 3 scroll down and confirm the password and then tap OK Select your display option for notifications on the lock screen and then tap Done 4 The password is set allowing secure credential storage On the Lock screen and security window tap Other security settings 5 ...

Page 267: ...You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this Add a VPN Connection Use the More connection settings menu to add a VPN connection to your phone From home tap Apps Settings More connection settings VPN 1 The VPN settings window appears ...

Page 268: ...e Server address PPP encryption MPPE and advanced options Set up all options according to the security details you have obtained from your network administrator Tap Save 3 Your VPN is added to the VPNs section of the VPN settings window Access the VPN Settings Window From home tap Apps Settings More connection settings VPN ...

Page 269: ...ap the VPN that you want to connect to 1 When prompted enter your login credentials and then tap Connect 2 You will connect to the selected VPN When you are connected a VPN connected icon appears in the notification area Open the Web browser to access resources such as intranet sites on your corporate network 3 ...

Page 270: ...w 2 Tap Disconnect to disconnect from the VPN 3 Your phone disconnects from the VPN Default Messaging App Settings If you have multiple messaging apps installed on your phone you can choose the app your phone uses for messaging The app you select here will be used when you choose Messages in other apps such as when sharing items like pictures or video ...

Page 271: ...you choose a default messaging app other than Messages for example Google Hangouts you will not be able to use the standard Messages app unless you restore it as the default messaging app Sounds and Notifications Settings The Sounds and notifications settings menu lets you control your phone s audio from ringtones and alerts to tap tones and notifications ...

Page 272: ...tions Configure vibration pattern feedback and other settings Sound quality and effects Set sound quality and sound effects for your phone Do not disturb Configure the Do not disturb feature to mute calls and alerts at will or on a schedule as well as set exceptions Notifications on lock screen Choose whether to display sensitive content and notifications when the screen is locked App notification...

Page 273: ...s Vibrate Your phone vibrates for notifications and alerts Mute Your phone plays no sounds or vibrations Reminders will still occur Volume Set the system volume level and set default volume for call ringtones notifications and other media Note You can also set System volume from the home screen by pressing the Volume key From home tap Apps Settings Sounds and notifications 1 ...

Page 274: ...ap Volume and then drag the sliders to set the default volume for 2 Ringtone Media Notifications System Ringtones and Sounds Choose a ringtone for incoming calls From home tap Apps Settings Sounds and notifications 1 ...

Page 275: ...s Email notifications Tones play and or the phone vibrates when new emails arrive Touch sounds Tones play when you tap the screen to make selections Dialing keypad tone Tones play when you tap keys on the phone keypad Screen lock sounds Tones play when you tap the screen to lock or unlock it Emergency tone Select alert type for emergency notifications Keyboard sound Tones play when you tap the key...

Page 276: ...files To load music on your phone see Transfer Files between Your Phone and a Computer Tap a song to hear a preview and then tap Done to save it as a ringtone 4 The new ringtone is saved to the list and will be available to be assigned as a default ringtone or as a ringtone for individual contacts groups and more Vibrations Choose vibrations to play for notifications such as for incoming calls new...

Page 277: ...brations for options 2 Vibration pattern Select a vibration pattern or create a new one Vibrate while ringing The phone vibrates when ringing Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected ...

Page 278: ...s 2 Adapt Sound Find the best sound quality for you and use it during calls and while playing music or videos SoundAlive Recreate the effect of rich surround sound Tube Amp Simulate the soft timbre of a tube amplifier Notifications Choose a sound for notifications such as for new messages and event reminders ...

Page 279: ... notifications Allow or block notifications from individual apps Display Settings Adjusting your phone s display and wallpaper settings not only helps you see what you want it can also help increase battery life Display Settings Overview The display settings menu allows you to configure the following options Display Setting Description Brightness Set the display brightness Outdoor mode Increase th...

Page 280: ...device is docked or sleeping Access Display Settings From home tap Apps Settings Display 1 Set your display options 2 Brightness Set the screen brightness Outdoor mode Increase the screen brightness for 15 minutes to improve screen display for use outdoors Font Choose the default font Screen timeout Turn the screen off after a set amount of time Screen mode Adjust the screen display according to w...

Page 281: ...up to notify you about 2 missed calls and messages Applications Settings View information and configure settings for all apps on your phone The Application manager and Default applications menus are located here Application Manager Check installed applications and running applications Items that can be checked in the Application manager are as follows Apps Setting Description Downloaded Check down...

Page 282: ...ription All Check all apps Disabled Check disabled apps Tab is only available if you have disabled apps Access the Application Manager From home tap Apps Settings Applications 1 Tap Application manager 2 Tap items to view details 3 ...

Page 283: ...d uninstall or disable the app clear cache and data and more Default Applications Set or clear default applications for certain built in features of the phone From home tap Apps Settings Applications 1 Tap Default applications 2 Tap each default setting to see what services or applications are available to set as the default 3 Home Choose a default home screen mode ...

Page 284: ...ssaging app other than Messages Google Hangouts for example you will not be able to use the Messages app unless you restore it as the default messaging app For details see Default Messaging App Settings Wallpaper You can change the wallpaper for the Home and lock screens Change the Wallpaper From home tap Apps Settings Wallpaper 1 Tap Home screen to open the drop down list Select the screens for w...

Page 285: ...as wallpaper to set the selected wallpaper for the screen or screens 4 Your wallpaper is changed Themes Themes are packages of visual content that provide different wallpapers and icons for your phone Change the Theme From home tap Apps Settings Themes 1 ...

Page 286: ... you set your method for unlocking your phone customize lock screen options determine whether to show tips for unlocking the phone and enter your owner information to be displayed on the lock screen The Security settings let you set encryption options password visibility administrator settings and credential storage options Lock Screen and Security Overview The following options are available in t...

Page 287: ...pp Other security settings Configure settings for encryption password visibility security updates credentials and other security features Access Lock Screen and Security Options From home tap Apps Settings Lock screen and security The Lock screen and security menu opens Screen Lock You can increase the security of your phone by creating a screen lock When enabled you have to draw the correct unloc...

Page 288: ...commended that you use the highest security level available Password protection It is also recommended you frequently change your password to ensure the safety of your phone and personal data Access Screen Lock Settings From home tap Apps Settings Lock screen and security 1 The Lock screen and security menu opens ...

Page 289: ...Settings 280 Tap Screen lock type 2 The Screen lock settings menu opens Use Swipe to Unlock the Screen From the Screen lock type menu tap Swipe to save the setting The screen lock is set ...

Page 290: ...m the Screen lock type menu tap Pattern 1 Draw the screen unlock pattern by connecting at least four dots in a vertical horizontal or 2 diagonal direction Lift your finger from the screen when finished The phone records the pattern Tap Continue 3 ...

Page 291: ... 282 When prompted draw the screen unlock pattern again and then tap Confirm 4 The screen unlock pattern is saved Enter a backup PIN tap Continue re enter the PIN and tap OK to save your screen unlock 5 pattern ...

Page 292: ...prompted to wait for 30 seconds before you can try again Note If you do not want the unlock pattern to display on the screen when you unlock it from home tap Apps Settings Lock screen and security Secure lock settings and then tap ON OFF next to Make pattern visible to turn it off Note To change your unlock screen pattern from home tap Apps Settings Lock screen and security Screen lock type ...

Page 293: ...er a PIN tap Continue re enter your PIN and tap OK to save the setting 2 Select display options for notifications on the lock screen 3 The screen lock is set If you fail to enter the correct PIN after five attempts you will be prompted to wait for 30 seconds before you can try again ...

Page 294: ... characters including at least one letter tap Continue and then 2 enter your password again to confirm it Select display options for notifications on the lock screen 3 The screen lock is set If you fail to enter the correct password after five attempts you will be prompted to wait for 30 seconds before you can try again ...

Page 295: ...is also recommended that you frequently change your password to ensure the safety of your phone and personal data Disable the Screen Lock Follow the instructions below to turn off your current screen lock From home tap Apps Settings Lock screen and security 1 The Lock screen and security menu opens Tap Screen lock type 2 The Screen lock settings menu opens ...

Page 296: ...ord 3 Tap None 4 The screen lock is disabled Device Security Configure security for your phone From home tap Apps Settings Lock screen and security 1 The Lock screen and security menu opens Tap ON OFF next to Unknown sources to enable installation of non Google Play applications 2 ...

Page 297: ... briefly as you type them Security policy updates Automatically or manually check for security policy updates Send security reports Send security reports to Samsung using Wi Fi for threat analysis Device administrators Manage your device administrators and application installation privileges Storage type Select a storage location for credential contents View security certificates Display certifica...

Page 298: ...For more information see Screen Lock Privacy Privacy and safety features include locating methods and diagnostic reporting of your phone The following settings are available Privacy Settings Description Location Select the method used to estimate your location You can also view the apps that have requested your location and review their history logs Report diagnostic info You can choose to enable ...

Page 299: ...t how your phone determines its location using the wireless networks GPS satellites both or neither Enable Location Services Before using any features that require location assistance you must enable your phone s Location services From home tap Apps Settings Privacy 1 Tap Location 2 ...

Page 300: ...Location services are enabled If you see a confirmation follow the prompts to connect Changing Location Method You can change the methods used for determining your location Note Location must be turned on to change locating method From home tap Apps Settings Privacy 1 ...

Page 301: ...ethod or methods are used to 4 estimate your location Your phone s Locating method is set Location Services Google uses Location Reporting to store and use your device s most recent location data Google apps such as Google Maps can use this data to improve your search results based on places that you have visited ...

Page 302: ...tings Privacy 1 Tap Location 2 Tap Google Location History and sign in to your Google Account for more options 3 Report Diagnostic Info You can choose to enable reporting of diagnostic info when your phone experiences technical problems ...

Page 303: ...ad the consent information and tap Yes to enable 3 Easy Mode Easy mode provides a simpler experience using your phone with a simpler home screen layout and simpler app interactions If you are a first time smartphone user or just to want to simplify the operation of your phone you can turn on Easy mode at any time ...

Page 304: ... Easy mode Option Description Standard mode Use the standard home screen layout Easy mode Use a simpler home screen layout and straight forward application interactions The font size Large will be applied throughout the device Enable Easy Mode From home tap Apps Settings Easy mode 1 ...

Page 305: ... you want to use from the Easy applications list 2 Tap Done to apply your Easy mode settings 3 Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode From home swipe the screen to the left and tap Settings Easy mode 1 ...

Page 306: ...nds Dexterity and interaction Configure accessibility features for handling and interactions with the phone Direct access Open your accessibility settings by pressing the Home key three times in quick succession Notification reminder Set the phone to beep or vibrate at set intervals to remind you of any unread notifications from selected applications Answering and ending calls Answer calls by pres...

Page 307: ...h Access Control your device using configurable key combinations Access Accessibility Options From home tap Apps Settings Accessibility 1 Set available accessibility options 2 Your Accessibility settings are applied and saved Vision Accessibility Settings Your phone offers many features to assist users who are blind or low vision ...

Page 308: ...inger to enter a selection instead of double tapping it By default when you have TalkBack turned on you must double tap items on the screen to select them If you turn on Rapid key input you can tap and release your finger to select and item instead of double tapping Speak passwords The phone reads out characters entered in password fields Use caution with this feature because others near you will ...

Page 309: ...eading the screen because of the color Follow the prompts to fine tune screen colors Accessibility shortcut Quickly turns on accessibility features by pressing and holding the Power Lock key until you hear a sound or feel a vibration and then pressing and holding with two fingers until you hear an audio confirmation Text to speech options Configure options for converting text to speech Hearing Acc...

Page 310: ...itles where available Tap ON OFF to turn the option on or off and then configure options Google subtitles CC Displays Google subtitles where available Tap ON OFF to turn the option on or off and then configure options like Language Text size and Caption style Left right sound balance Adjust the sound sent to the left and right when using earphones Mono audio Enable or disable the compression of st...

Page 311: ...ortant functions A shortcut appears on all screens to give you access to the Assistant menu Tap Assistant menu to configure options Tap ON OFF beside Assistant menu to turn the feature on or off When you turn on Assistant menu Single tap mode is also enabled Dominant hand Choose whether the Assistant menu displays on the left or right side of the screen Edit Re order or remove items from the Assis...

Page 312: ...on control Control how your phone interprets motions and screen touches To turn Interaction control on or off at any time press and hold the Home key and the down Volume key at the same time When Interaction control is on you can use motions to control your phone and screen timeout is turned on You can also block areas of the screen from touch interaction Automatic screen rotation and hard key fun...

Page 313: ...Use a single tap to dismiss or snooze alarms notifications and alerts and answer or reject calls TalkBack Receive spoken feedback describing what you touch select or activate Switch Access Control your device using configurable key combinations Note Additional accessibility services you have installed are displayed under the Services heading Add Accounts The Accounts settings menu lets you add and...

Page 314: ...t 2 An Add account window appears Tap an account type and then follow the prompts to add the required account information 3 The account is added to the accounts list Manage Existing Accounts From home tap Apps Settings Accounts 1 ...

Page 315: ...servers before resetting your phone to the original factory settings The Factory data reset erases all data from the phone s application storage including Your Samsung account Your Google Account All other email and social networking accounts System and application data and settings Downloaded applications Backup and Reset Overview The following options are available in the Back up and reset menu ...

Page 316: ... security language and account settings Your personal data and the settings of downloaded apps will not be affected Factory data reset Reset all settings and delete all data on phone Performing a Factory data reset erases all data on the phone It is recommended that you back up important data before performing a factory data reset Erased information cannot be restored Only erase data after you are...

Page 317: ... your permission For example if your device is lost or stolen only someone with your Google Account can perform a factory data reset and use the device When a device is factory reset the device will not be able to be setup without the user entering the Google Account associated with the device Caution You should remove your Google Account before shipping your device to Samsung or any other service...

Page 318: ...Settings 309 From home tap Apps Settings Backup and reset 1 The Backup and reset menu opens Tap Factory data reset 2 ...

Page 319: ...s reset it will run through the Hands Free Activation and update processes again When finished you will see the Welcome screen and Setup application See Complete the Setup Screens to start over Warning This action permanently erases ALL data from the device including Google or other account settings system and application data and settings downloaded applications as well as your music photos video...

Page 320: ...e Language and input settings menu Language and Input Setting Description Language Set the language for your display and menus Default keyboard Set the default method for entering text Samsung keyboard Set Samsung keyboard options Google voice typing Set options for Google Voice text entry Voice input Set your voice search options Text to speech options Set Text to speech options Pointer speed Set...

Page 321: ...s 312 The Language and input settings menu opens Set options 2 The Language and input settings are applied and saved Select the Default Language for Your Phone From home tap Apps Settings Language and input 1 ...

Page 322: ...Settings 313 Tap Language 2 Tap an available language 3 Language and Input Options Some of the Language and input options are detailed below From home tap Apps Settings Language and input 1 ...

Page 323: ...ge detection Voice input Tap a settings option and follow the prompts Text to speech Tap a settings option and follow the prompts Pointer speed Drag the bar to adjust the speed and then tap OK Battery Settings Monitor your phone s battery usage through this settings menu View which functions are consuming your battery s charge and at what percentage You can also display the battery charge remainin...

Page 324: ...he percentage of battery charge remaining on the 2 status bar Tap items to view details 3 Check your battery condition and access additional options Power Saving Mode Save battery power by activating Power saving mode which reduces or turns off certain features to decrease battery consumption ...

Page 325: ...rom home tap Apps Settings Battery 1 Tap Power saving mode 2 Tap ON OFF to enable Power saving mode 3 Power saving mode is activated Tap Start power saving to enable Power saving mode immediately or at a selected percentage 4 of battery power ...

Page 326: ...imiting the number of usable apps turning off mobile data when the screen is off and turning off connectivity features such as Wi Fi and Bluetooth Turn On Ultra Power Saving Mode From home tap Apps Settings Battery 1 Tap Ultra power saving mode 2 Tap ON OFF to enable Ultra power saving mode 3 Ultra power saving mode is activated ...

Page 327: ... allows you to configure the following options Storage Device Description Device memory Total space View the total space free space in your phone s memory Available space The amount of storage space currently available System memory The minimum amount of storage space required to run the system Used space The amount of storage space currently being used Cached data The amount of data currently cac...

Page 328: ...d in your phone s memory Tap an 2 item for more information microSD Card A microSD memory card is an optional accessory not included that allows you to store images videos music documents and other data on your phone Important You can damage a microSD card by improper installation Please be careful when inserting removing or handling it ...

Page 329: ...k cover 3 Remove a microSD Card Use the following procedures to remove an optional microSD card from your phone Remove the back cover 1 Grasp the phone firmly and locate the slot at the top of the phone Place your fingernail in the opening and firmly pop the cover off the phone Remove the card from the slot 2 Replace the back cover 3 View microSD Card Memory Use the following procedure to view mem...

Page 330: ... microSD card See Remove a microSD Card 3 Date and Time Settings Use the Date and Time settings menu either to automatically use the network provided date and time or manually set these values as well as select time and date format options Date and Time Overview The following Date and time options may be configured Date and Time Option Description Automatic date and time Set the date and time auto...

Page 331: ...ate and time 1 Set available date and time options 2 Your date and time settings are applied and saved Activate This Device The Activate this device menu lets you activate a new phone or use additional self service options such as checking the status of an in service phone ...

Page 332: ...nu appears Follow the prompts to activate your phone or review your summary 2 Your phone activates If already activated on an account you will see a usage and plan summary System Update The System Update menu provides settings for keeping your phone up to date with the latest software ...

Page 333: ...hone About Device The About device menu lets you access important phone information search for and apply updates and view legal and safety information About Device Overview The following About device items may be reviewed or set About Device Item Description Software version Check your current software version Hardware version Check your current hardware version ...

Page 334: ...n source licenses Google legal information System WebView licenses Wallpapers Samsung legal information and the Privacy Alert Device name Change the name of your device other devices see this name when using Mobile Hotspot or Bluetooth Model number Check the phone s model number Android version Check the Android version number Android security patch level Check the Android security patch version B...

Page 335: ...Settings 326 Access About Device Options From home tap Apps Settings About device 1 Select or view available options 2 Your phone information is displayed ...

Page 336: ...ccess information about your account You can Check your minutes Add money Top Up Changes plans And more From Your Phone Access your account from the special My Account app From home tap Apps My Account From Your Computer Log in with your phone number and account PIN at virginmobileusa com Top Up Your Account Sign up for Auto Pay to keep your service working month after month Or you can buy Top Up ...

Page 337: ...s covered under the applicable Samsung Limited Warranty including its dispute resolution procedure Full written terms and detailed information about the warranty and obtaining service are available on the device at Settings About device Legal Information Samsung legal or you may access the online version of the Health Safety and Warranty guide for your device at English samsung com us Legal Phone ...

Page 338: ...NG CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE SUCH AS CUSTOM OS Intellectual Property All Intellectual Property as defined below owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone including but not limited to accessories parts ...

Page 339: ... is less than the specified capacity because the operating system and default applications occupy part of the memory The available capacity may change when you upgrade the device Nuance VSuite T9 Text Input and the Nuance logo are trademarks or registered trademarks of Nuance Communications Inc or its affiliates in the United States and or other countries The Bluetooth word mark figure mark styliz...

Page 340: ...ettings 241 Share pictures and videos 176 Turn on or off 226 Unpair 229 Bookmark 150 Brightness 270 Browser Bookmark 150 History 152 Launch connection 150 Settings 155 Windows 153 Calculator 181 Calendar 182 Add event 183 Settings 190 Sync 188 Sync Exchange ActiveSync calendar 190 View events 185 Call Settings 86 Call Forwarding 85 Call Logs Make call from 71 Call Waiting 82 Caller ID 82 Calling I...

Page 341: ...ount 27 Delete threads 123 Labels 120 Mute threads 122 New messages 118 Read and reply 118 Read messages 118 Report spam 125 Search 124 Send message 116 Share pictures 173 Switch accounts 128 Google Chrome 156 Create account 27 Hangouts 200 Sign in 33 Voice search 208 YouTube 216 Google Maps 201 Google Play Find and install apps 38 Help 42 Store 37 Google Play Movies TV 203 Google Play Music 204 G...

Page 342: ... Logs 71 Using contacts 69 Using phone keypad 62 Phone Layout illustration 3 Phone Number 22 Save to contacts 95 Phone Status 324 Phone Update PRL 48 Profile 47 Software 45 Pictures Crop 167 Rotate 166 Share via Bluetooth 176 Share via email 173 Share via messaging 174 Take with camera 159 Pinch 11 Play Movies TV 203 Play Music 204 Play Store 37 Find and install apps 38 Power Off 7 Power On 7 Powe...

Page 343: ... Power Saving Mode 317 US Dialing 88 Vibration 267 Video App 213 Video Camera Record video 160 Videos Record 160 Share via Bluetooth 176 Share via messaging 174 Share via YouTube 177 Virtual Private Networks VPN 255 Add connection 258 Secure credential storage 256 Vision Accessibility 298 Visual Voicemail 74 Listen to multiple messages 77 Options 78 Review 76 Set up 75 Settings 79 Voice Recorder 2...

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Samsung Galaxy J3, User Manual

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