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Appendix
192
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.
The Home button does not appear
The navigation bar containing the Home button may disappear while using certain apps or
features. To view the navigation bar, drag upwards from the bottom of the screen.
Bixby Voice does not respond
•
Restart your device to clear any temporary software bugs.
•
Ensure that your device software is updated to the latest version.
•
If you are still having trouble with Bixby Voice after trying these tips, contact a Samsung
Service Centre.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
notification panel downwards. Tap
next to the brightness adjustment bar and tap the
Show control on top
switch to activate it.
Samsung Cloud does not work
•
Ensure that you are connected to a network properly.
•
During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.