Operator's manual
Two-rotor in-line rake
DUO 680
DUO 740
- 38 -
NOTE:
A warranty card without the required information or with corrected or illegible
information –
is invalid.
11.
WARRANTY TERMS
11.1.
Warranty claims procedures
1.
The manufacturer guarantees its products against faults in materials or production.
2.
Warranty period is for two years from the date of sale to the purchaser, stated above.
3.
Any repair which is subject to warranty should be carried out by an authorised SaMASZ dealer.
Upon completion of the repair, the dealer must submit a warranty claim within 14 days.
4.
Warranty claims regarding replacing of the product are considered if received within 14 days
after it is completed by the manufacturer.
5.
The following parts and situations are not covered by warranty:
a)
wearing parts: rotors, intersecting axis gears and parts inside the gearboxes, bushings
and sliding elements, clutches, joints, tine holders, raking tines, bearings, rubber-metal
fenders, safety curtains, swath guides rubbers, connective elements, etc.
These repairs may be done only at purchaser’s cost.
b)
use for any other purpose than those described in the operator’s manual,
c)
operation on rocky fields and results such as: damaging and bending of tines
d)
running into any obstacle,
e)
too fast lowering of the machine to the ground,
f)
setting raking tines lower than 0.4"
above the ground,
g)
using PTO shaft featuring parameters other than provided by the shaft's
manufacturer, or length not adjusted to operating tractor,
h)
transport and accidental damage.
6.
The Purchaser bears the costs of technical evaluation - when the manufacturer finds that
a claimed product is free of defects and a technical report confirms that.
7.
The manufacturer has the right to cancel a warranty in the following cases:
a)
interference of the interior of the rake, changes of its mechanical design or intentional
damages, bending parts of the rake and so on,
b)
damage caused by accidents, running into obstacles or other events, for which
the warrantor is not responsible,
c)
use of different tines - not original SaMASZ tines,
d)
negligent maintenance,
e)
use of non-genuine spare or replacement parts that are not specifically designed for the
model in question,
f)
lack of needed records in the warranty card or filling in the warranty card
independently,
g)
use of the rake not in accordance with operator’s manual or for incorrect purpose, or
use of the machine by untrained persons.
8.
Manufacturer can break the service agreement with immediate effect when the user does not
pay the invoice according to that agreement in a timely manner and the delay in payment is
longer than 30 days from maturity date. Breaking the service agreement caused by the user also
invalidates the warranty.