Listed below are several indications that the chlorinator is not operating efficiently and
the checks required to correct the problem.
Troubleshooting
TO TEST CHLORINE PRODUCTION
1.
Whilst the pump is running and the chlorinator is turned on, using your pools test kit, take a
water sample as close as possible to the water return nozzle. The sample should be taken by
placing your thumb over the sample tube, placing the sample tube in the return stream and
removing your thumb to ensure that you are testing water coming from the chlorinator. Test
chlorine reading (a).
2. Take another sample as far as possible from the pool return and test chlorine reading (b).
3. Compare the readings obtained in (a) & (b). The reading from (a) should be much greater
than that of (b).
4. Adjust the chlorine output control or operating time to ensure free chlorine levels are
maintained at a 1.5 to 3.0 ppm. Super chlorination may be required if free chlorine level has
become too low.
THE CHLORINE INDICATOR DOES NOT READ UP WHEN THE CELL IS ON AND THE
PUMP IS RUNNING
• Is the filter clean? Backwash or clean filter.
• Are the baskets clean? Empty all baskets.
• Is the skimmer box clear? Clear skimmer box.
• Is the salt level correct? Test salt level
• Is the pool water level correct? Top up pool to a minimum of 2/3rds of skimmer.
• Is the power on? Check all plugs are in. Check power supply.
• Is the circuit breaker set? Push back in if popped out.
• Is the pump plugged into the bottom of your Saltmate? Plug pump into power pack.
• Is the cell clean? Clean cell.
THE FREE CHLORINE RESIDUAL IN POOL IS LOW
• Is the pool chemistry correct? Test all levels (especially salt, pH & phosphates).
• Is chlorine output indicator set to 100%? Turn output control to reach 100%.
• Is the chlorinator being run long enough each day? Increase daily operating time.
• Is stabiliser being used? Test and add stabiliser to pool water?
• Is the cell clean? Clean cell.
• Is the chlorinator producing chlorine? Test for chlorine production.
