Your Saltmate is manufactured to the highest standards employing the latest technologies
and carries the following warranty should a fault occur due to faulty manufacture or materials
Should a fault covered by warranty occur the purchaser must in the first instance contact the supplier of
the Saltmate product, a Service Agent or Saltmate direct. Saltmate warrant the original purchaser of the
Saltmate Power Pack for a period of 24 months from the DATE OF PURCHASE. This warranty only applies to
failure caused by faulty manufacture or materials.
Saltmate also warrants the original purchaser of the Saltmate electrolytic cell against faults caused
through
manufacture or materials for a period of 24 months from the DATE OF PURCHASE. Saltmate also warrant
the electrolytic cell for a further 36 months to be repaired or replaced at a monthly pro-rata price from the
DATE OF PURCHASE at the Recommended Retail Price.
The warranty is void if the following are deemed to apply or have not been adhered to:
1. The cell not being cleaned regularly. Refer to page 6 of this manual. This does not apply to the self-cleaning model.
2. A cell blocked or damaged with calcium causes the cell to fail prematurely, and is not covered by this warranty.
This does not apply to the self cleaning model.
3. Damage to the electrolytic cell resulting from:
(a) Matters beyond manufacturer’s control.
(b) The cell or power pack are installed incorrectly by any person other than a person authorised to do so by
the manufacturer or its agents.
4. The power pack must not be connected to a power supply other than 240 volt 50 Hz. Never plug more than one pool
pump into your Saltmate.
5. Water above the temperature of 45 degrees Celsius must not flow through the cell.
6. Water must flow freely through the cell when turned on.
7. The chlorinator must not be serviced by any other person other than the person authorised by Saltmate.
8. The cell must never be cleaned other than with a recommended cell cleaner. Never use concentrated acid.
9. Running the chlorinator in less than 4000ppm salt in your pool will destroy the anode coating voiding warranty.
10.Damage during freight.
11.Noncompliance with installation instructions.
12.Damage by foreign objects (ie: insects).
13.Damage caused by chemicals being stored directly under or near the powerpack.
14.Acts of God (ie: storms, lightning strikes, floods. etc).
15.Warranty does not cover unauthorised alterations, modifications or work carried out by unauthorised technicians.
16.The manufacturer reserves the right to refuse a warranty claim if in its opinion the claim cannot be justified. If the
repair is to be carried out outside the manufacturer or its authorised service agents, a service fee is applicable.
It is the customer’s responsibility for the cost of freight both ways in all other circumstances. This service fee cost
is available on request from the manufacturer or its agents.
17. No warranty is applicable without proof of purchase.
18.This warranty is applicable to workmanship and materials only. The manufacturer will replace at no charge all parts
returned freight paid, which display faulty workmanship or materials. The manufacturer accepts no responsibility for
loss, damage or injuries to person or property arising from warranty failure of equipment, or installation of that
equipment. Except with the authority of the manufacturer any replacement shall be provided only by the
manufacturer or its authorised distributors and this warranty shall not extend to any expenditure otherwise incurred.
IMPORTANT: Two year conditional manufacturer’s warranty which covers faulty manufacture
or material. This warranty covers DOMESTIC USE ONLY. Warranty does not cover 24hr and
commercial installations such as public pools, hotels, schools, health clubs, hospitals, etc.
Warranty for this type of use is 12 months only.
Warranty
