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Additionally, the software of the product has been designed in such a way that when multiple products are 
connected to a main switch, products can be manually switched off and when switched back on they will 
operate in the same state as before they were switched off. 

Operating the Product 

This section describes how to activate your fire using either the manual controls or remote control. 

MANUAL CONTROLS 
The manual controls are located beneath the fuel bed (Fig. 27). 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

M500 
Mains Switch: Controls the electricity supply to the appliance. (Fig. 27A.) 
Note: This switch must be in the 

O

N’( 

I ) position for the appliance to operate. 

Button Panel: Controls the functioning of the appliance. (Fig. 27B.) 

 

 is the on/standby button. Press it to turn on and off the flame effect. Turning it on will be indicated  

     by a single beep and the main LED lights activating. Be careful not to look directly into the LED

s as  

     they can be very bright. Although the main LED lights operate immediately, a further 45 seconds of  
     warm up time is required before the flame effect starts. 

 

 is the Pairing button. This will pair your remote control to the receiver. See 

Remote Control  

      Operation

’ 

for details. 

 

 is the test mode button. This will be used by the manufacturer and the Service Engineer. 

 

    is the reduce flame button. Press this to reduce the height/intensity of your flame. You will hear an  

      audible beep when you reach the minimum level.  

 

  is the increase flame button. Press this to increase the height/intensity of your flame. You will hear an  

      audible beep when you reach the maximum level. 

 

   is the reduce fire crackling sound. Press this to reduce the volume of the crackling sound. 

 

  is the increase fire crackling sound. Press this to increase the volume of the crackling sound. 

 

Summary of Contents for Magic-Fire MISTERO 1000

Page 1: ...andards EN60335 2 30 and the European Standard Electromagnetic Compatibility EMC EN55014 EN60555 2 and EN60555 3 These cover the essential requirements of EEC Directives 2006 95 EC and 2004 108 EC 1 User Manual MISTERO for connection to water supply ...

Page 2: ...tion 7 Installing the product into surround enclosure 8 Commissioning initial product start up 9 Multiple product installation daisy chaining 10 Operating the product 15 Manual controls 15 Receiver contols 16 Remote control 18 Getting the desired flame effect 25 Maintenance 26 General tips 26 Cleaning 26 Sump 27 Transducer 28 Air Filter 28 Changing the leak prevention valve pad 29 Additional infor...

Page 3: ...nded normal opening position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children aged from 3 years and less than 8 years shall not plug in regulate and clean the appliance or perform user maintenance CAUTION Some parts of this product can become very hot and cause burns Particular attention has to be given w...

Page 4: ...ter tank sump sump lid tank cap and air filters must be cleaned once every 2 weeks particularly in hard water areas If you intend not using the appliance for longer than 2 weeks drain the water from sump and water tank and dry the sump The sump and the water tank in this product are treated with a biocidal product Silver Biocide This conforms to the latest relevant ISO standard As this product con...

Page 5: ...d electrical connections should be accessible during product installation so that the connections can be made to the product easily BUILDING THE PRODUCT SURROUND ENCLOSURE This product can be built into a wall surround or structure Please take note of the product dimensions Fig 1 and build your wall surround or structure accordingly Suitable clearance should be provided to allow the product to be ...

Page 6: ...ble to significant air movement i e air vents the different installation options illustrated in Fig 2 can be used VENTILATION VERY IMPORTANT This product needs free air ventilation from underneath to operate correctly These are slots on the underside of the product to allow this free air through the product The free ventilation helps keep the electronic components cool and allows the mist to rise ...

Page 7: ...ply to the ball valve Fig 5 3 The second length Fig 5 4 should be long enough to travel from the ball valve to the inlet of the filter When cutting the pipe ensure that the end of the tubing is cut square to prevent leaking 4 Insert the cut pipe into the fittings ensuring each one is pushed in fully About 12 mm of the end of the pipe should be inserted into each fitting When inserting pipe into th...

Page 8: ...he appliance can be connected to the fixed wiring of the premises through a suitable connection box positioned adjacent to the appliance This electrical installation must be carried out by a competent electrician and be in strict accordance with the current I E E regulations for Electrical Equipment in Buildings The electrician can remove the supplied plug by the following 1 Lift off the top plate...

Page 9: ... the required dimensions and plumbing and electrical connections have been installed follow the steps below to install your product 1 Sit the product on the constructed base ensuring the cable and pipes are accessible and not caught under the product 2 Ensure that the product is at the correct height to suit the installation and ensure it is adequately level This can be done by adjusting the adjus...

Page 10: ...f the appliance Fig 12 It is important to ensure that the jack is pushed fully into the socket Failure to fully insert the jack will prevent the product from functioning correctly The receiver has a cable length of 1 4 m which will allow you position it anywhere around the product If you prefer to hide it the receiver can be placed inside the surround wall Please ensure that the receiver is not en...

Page 11: ...E PRODUCT INSTALLATION DAISY CHAINING Power and Water Connections Both the M500 and M1000 products can be installed side by side to elongate the flame effect When supplying power to multiple products ensure the maximum wattage of the combined products does not exceed the rated capacity of the MCB in the circuit The water supply to multiple products should be constructed in a manifold style configu...

Page 12: ...ly tightened and 5 10 mm of thread should be left protruding from the edge of the product 2 Fit the second product beside the first product ensuring the protruding screws of the second product engage with slots of the first product Fig 21 3 Ensure the second product is at the correct height to match the first product and ensure it is adequately level This can be done by adjusting the adjustable fe...

Page 13: ...y following steps 1 4 above Multiple Product Control Each product has been supplied with its own link wire in order to form a hardwire link between the multiple products Please follow the instructions below to link multiple products together 1 Identify the master product in the installation It should be the product on the left hand side of the installation 2 Connect the Bluetooth receiver to this ...

Page 14: ...ected to the master product 3 In installations where a M500 is the master product connect the M500 link wire to the connector in the plastic top cover Fig 22B In installations where a M1000 is the master product connect the M1000 link wire to the 3 5 mm jack which is housed in the plastic Fig 23B 4 Feed the wire through the hole in the metalwork and into the housing of the next product in the inst...

Page 15: ...t steps 3 5 above in order to connect subsequent products in the installation Once set up any command sent to the first product will be sent to all subsequent products Flame height control and sound level control of the master product is matched for all subsequent products If individual flame height control is required this can be done by using the on board flame height controls on the product Fig...

Page 16: ...it on will be indicated by a single beep and the main LED lights activating Be careful not to look directly into the LED s as they can be very bright Although the main LED lights operate immediately a further 45 seconds of warm up time is required before the flame effect starts is the Pairing button This will pair your remote control to the receiver See Remote Control Operation for details is the ...

Page 17: ...ed before the flame effect starts is the Pairing button This will pair your remote control to the receiver See Remote Control Operation for details is the test mode button This will be used by the manufacturer and the Service Engineer is the reduce flame button Press this to reduce the height intensity of your flame You will hear an audible beep when you reach the minimum level is the increase fla...

Page 18: ...sed to mute the fire crackling sound Press this to turn on and off the crackling sound The volume can be adjusted on the manual controls of the appliance Please note that the mute setting will not be saved after a product restart The crackling sound can be turned off completely by using the volume control buttons on the button panel to reduce the volume to its minimum setting This minimum setting ...

Page 19: ...ect orientation of the batteries Replace the battery cover Once the batteries have been inserted Pair will be displayed on the remote screen for a period of 30 seconds Pairing the Remote Control Please follow the steps below to pair the remote control with the product 1 Ensure that the receiver has been connected to the product by pushing in the 3 5 mm plug fully into the jack Fig 12 ...

Page 20: ...the display 4 Put the rocket switch to ON Now press Enter at the remote control The product will begin flashing its lights 5 While the product is flashing and beeping press Button 6 Enter to pair the remote to the product When paired the product will stop flashing and beeping and you will be presented with the time setup screen on the remote Fig B below Please follow the steps below to set up the ...

Page 21: ...in the calendar month eg 3 for the 30th day of the month 7 Complete the same steps for the second digit of today s number in the calendar month eg 0 for the 30th day of the month 8 Once the day has been set you will be presented with the menu to set the correct month Fig C 9 1 12 will flash on the screen for two seconds and you will then be presented with the default month figure of 01 Using the s...

Page 22: ...6 Enter for two seconds Switching the Product On Off 1 When the product s main switch Fig 27A is switched on the product will be in standby mode 2 To turn the product on using the remote control wake the remote and select the flashing On icon from the on screen menu Fig A 3 When the product is operating you will be presented with the default home screen Fig B 4 Selecting the flashing Off icon usin...

Page 23: ...e to react to changes you may make Setting the Volume Level 1 When on the home screen push Button 5 Arrows to navigate down to the Speaker icon at the bottom of the screen Fig A 2 When the Speaker icon is flashing press Button 6 Enter to enter the volume level adjustment menu Fig B 3 The volume level can be adjusted from 01 06 using the Button 5 Arrows 4 The product can be muted by pushing the lef...

Page 24: ...me for the selected time period When the correct number is flashing on the display press Button 6 Enter 10 Once the first digit of the time has been set the second 0 of the time will begin to flash Navigate to the correct number for the second digit of the On time for the selected time period When the correct number is flashing on the display press Button 6 Enter 11 Note if an incorrect number is ...

Page 25: ...n twice along with the day of that has been selected Fig D 7 Using Button 5 Arrows navigate to the day that you would like to paste the four copied time periods 8 When the correct day is flashing press and hold Button 6 Enter to paste the four time periods to that day Paste will flash twice on the screen twice along with the day of that has been selected Fig E Operating the Product in Timer Mode 1...

Page 26: ...r code Cd51 for low water Cd56 for fill time will also be displayed on the remote control These error codes can be reset by following steps below 1 Activate the remote and navigate to the error code at the top of the screen using Button 5 Arrows Fig A 2 When the error code is flashing select the error by pressing Button 6 Enter 3 The reset menu will then be displayed Fig B Press and hold Button 6 ...

Page 27: ...er in this appliance Always ensure that the appliance is sitting on a level surface If you intend not using the appliance for longer than 2 weeks remove and empty the sump and water tank Once installed never move this appliance or lay on its back without draining the water from sump Moving the product without draining it may result in the activation of the leak prevention valve See Changing the Le...

Page 28: ...ill cap is placed out of the way of the sump 4 Disconnect the electrical connectors to the transducers located on the right side of the sump Fig 30 5 There are two orange clips holding down the nozzle on the sump one on the left and one on the right hand side of the nozzle On the left side press in the clip with one hand and with the other lift the nozzle out of the clip Repeat this for the right ...

Page 29: ...ansducer is a consumable item and may need to be replaced through time depending on its usage Replacement transducers can be purchased from Safretti info safretti com The transducer is fixed in the sump with a plastic clip If you need to replace your transducer 1 Follow the steps 1 5 in the CLEANING Sump section under Maintenance to gain access to the transducer 2 Press the clip back and lift the ...

Page 30: ...p must be removed first Follow steps 1 6 above under Sump to remove the sump and nozzle 2 Verify that the valve has been activated by checking the orientation of the valve arm If the pad has expanded and the valve arm is in the upper position Fig 36 the valve has been activated 3 Remove the old expanded pad and dry the area around the valve Replace the pad with a new pad while ensuring the new pad...

Page 31: ...le below for the explanation of the errors Symptom Error code Cause Corrective Action Product will not operate LEDs continuously blink twice on one side Cd51 Low water reading on side that is blinking If experienced during first fill of product refer to Initial Product Start Up section above If the product is being fed by a water tank via a pump refill the water tank and reset the product by switc...

Page 32: ...ked Nozzle Is not on sump correctly Nozze is blocked Check operation of transducer Clean sump and transducer thoroughly Switch off product take nozzle off sump and ensure transducer is fitted in sump correctly Remove air filter and clean Ensure it is placed back in product correctly Ensure nozzle is sitting on sump correctly Clean sump transducer and nozzle thoroughly The flame effect has too much...

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