60
Replacement Parts Order Form
Complete the form. Your model number and manufacturer date
code
MUST
be included on the form to ensure proper replacement
parts. The codes can be found on a label on side of child restraint.
Payment in U.S. dollars must accompany your order. Choose parts
needed from the list on the next page. Return the form with pay-
ment to:
Dorel Juvenile Group, Inc.
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609
Fax orders to: 1-800-207-8182
Please make money orders payable to Dorel Juvenile Group, Inc. Fill
in the area on the next page to charge credit card. (Visa or Master-
Card
only
). We do not accept cash, personal checks, or other credit
cards. All outside of U.S. and Canada
MUST
use credit card.
Ship To:
(Please Print)
Name:
_______________________________________
Address:
_____________________________________
City:
_________________________________________
State/Province:
_______________
Zip:
_______________
Telephone:
___________________________________
Email Address:
________________________________
We
MUST
have this information:
Model Number (8 to 9 characters)
:_________________
Manufacture Date (mm/dd/yyyy)
:__________________
59
Troubleshooting
1.
Locate a Child Safety Seat Inspection Station for hands on
training on how to use your child restraint:
Visit your local Child
Passenger Inspection Station or go to http://www.safercar.gov/cpsApp/
cps/index.htm to fi nd your closest station.
2.
If the child restraint buckle or harness release lever sticks
or you cannot get the straps tight enough around child:
DO
NOT LUBRICATE. Check around lever and retractor for dropped food,
sticky spilled drinks, dirt, leaves, etc. Clean with warm water and/or
remove object with tweezers. If you cannot get the harness to adjust
and remain tight with the buckle securely locked, do not use the child
restraint.
3.
If you cannot insert the buckle tongues into buckle, switch
sides and try again.
4.
If your harness twists:
Straighten the harness each time you
put your child in the child restraint to help prevent twisting. Lock the
buckle and tighten harness so it will be ready for next use
.
4358-6835 Grow and Go Air.indd 65-66
4358-6835 Grow and Go Air.indd 65-66
10/29/15 3:34 PM
10/29/15 3:34 PM
