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Machine actions
Causes
Solutions
The brew group cannot be removed.
The brew group is out of place.
Turn on the machine. Close the service door.
The brew group automatically returns to the
initial position.
The coff ee grounds drawer is inserted.
Remove the coff ee grounds drawer before
removing the brew group.
The machine grinds the coff ee beans
but no coff ee is dispensed (see
note).
There is no water.
Fill the water tank and prime the circuit
(chapter "First Use - Use After a Long Period
of Inactivity").
The brew group is dirty.
Clean the brew group (see "Weekly Clean-
ing of the Brew Group" chapter).
The circuit is not primed.
Priming the circuit ("First Use - Use After a
Long Period of Inactivity" chapter).
This might occur when the machine is auto-
matically adjusting the dose.
Brew some cups of coff ee.
The dispensing spout is dirty.
Clean the dispensing spout.
The coff ee is too weak (see note).
This might occur when the machine is auto-
matically adjusting the dose.
Brew some cups of coff ee.
Coff ee is dispensed slowly (see note).
The coff ee grind is too fi ne.
Change coff ee blend or adjust the grind as
explained in the chapter “Adjusting the Cof-
fee Grinder”.
The circuit is not primed.
Priming the circuit ("First Use - Use After a
Long Period of Inactivity" chapter).
The brew group is dirty.
Clean the brew group (see "Weekly Clean-
ing of the Brew Group" chapter).
Coff ee leaks out of the dispensing
spout.
The dispensing spout is clogged.
Clean the dispensing spout and its holes.
Note: These problems can be considered normal if the coff ee blend has been changed or if the machine has just been
installed.
Please contact our consumer care help line on the phone number listed on the last page of this document for any prob-
lems not covered in the above table, or when the suggested solutions do not solve the problem.