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GAGGIA VELASCA                                                               06 SERVICING AND MAINTENANCE

2/2

Repair

 

Flow

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Proces

 

stap

 

Saeco

 

no.

 

Action

 

Intake

 

1

 

2

 

Visual

 

inspection

 

(transport damage)

take care for pictures

Check

  

Type/serialnumber

 

Log

 

all

 

available

 

accessory

 

Diagnosis

 

3

 

4

 

 

5

 

6

 

Check

 

product

 

for

 

consumer complaint

(NFF contact consumer)

Opening

 

machine

 

Run

 

Diagnostic

 

to

 

get

 

error

 

codes

 

and

 

relevant

 

set

 

statistics

 

(Saeco

 

Service

 

Center

 

SSC)

 

Visual

 

inspection

 

check

 

for

 

loosen

 

parts,

 

leaking

 

etc..

 

Operational

 

tests

 

Repair

 

7

 

 

8

 

9

 

 

 

 

 

 

 

10

 

 

11

 

 

 

 

 

12

 

13

 

 
 

14

 

 

 
 

15

 

Repairing

 

the

 

faults

 

encountered

Checking

 

any

 

modifications

 

(view

 

Symptom

 

Cure,

 

new

 

software,

 

etc.)

 

Refer

 

Annex

 

tabs

 

per

 

family

 

Service activities in accordance with the operating schedule 
Check/Replace Waterfilter (the small filter, not the Britta filter) 
Check/Replace Water tank lip seal 
Check/Replace Boiler pin O‐ring 
Clean/align Coffee grinder (Vacuum cleaner / brush) 
Descale the water Circuit 
Check/Replace Hot water/steam valve 
Internal check / cleaning 
Check/Clean/Grease Brewing unit 

Operational

 

test

 

while

 

the

 

appliance

 

is

 

open

 

Check

 

Hoses,

 

attachments

 

and

 

Oetiker

 

clamps

 

Check

 

Pump

 

for

 

operation

 

&

 

noise

 

Check

 

Gear

 

motor

 

for

 

operation

 

&

 

noise

 

Check

 

for

 

leakage

 

Assembly

 

Final

 

inspection

 

test

 

Steam

 

out

 

before

 

shipping

 

out,

 

if

 

temperature

 

is

 

below

 

 

to

 

prevent

 

any

 

demaged

 

due

 

to

 

frozen

 

water

No

 

need

 

for

 

those

 

families

 

Minuto

 

family

 

(all

 

platform);

 

Incanto

 

family

 

new;

 

Pico

 

Baristo;

 

Gran

 

Baristo;

 

Intelia

 

V2;

 

Philips

 

2000

2100;

 

Incanto

 

Executive;

 

Moltio

 

family

 

(all

 

platform).

 

Please

 

also

 

check

 

for

 

GDA_113455

 

Provide

 

precise

 

IRIS

 

code, according dedicated code table for Coffee products. The

location

 

code

 

from

 

the

 

part

 

you

 

have

 

worked

 

on

 

MUST

 

be

 

completed

 

always

 

with

 

the

 

part

 

reference

 

from

 

exploded

 

view

 

!

 

Inspection

 

visual

 

 

Power

 

check

 

Accesoires

 

Consumer

 

complaint

 

Do

 

cabinet

 

parts

 

fit

 

well

 

together

 

Check

 

for

 

damages

 

Will

 

the

 

set

 

switch

 

on

 

Do

 

the

 

accessories

 

match

 

with

 

the

 

intake

 

Check

 

the

 

product

 

for

 

the

 

consumer

 

complaint

 

Coffee

 

Basic

 

Functional

 

test

 

Dispense

 

Make

 

2

 

*

 

coffee.

 

Are

 

both

 

amounts

 

equal

 

Make

 

e

 

2

 

cups

 

at

 

the

 

same

 

time.

 

Are

 

the

 

volumes

 

equal

 

Noise

 

Is

 

the

 

sound

 

normal

 

Crema

 

Blow

 

on

 

the

 

coffee.

 

Does

 

the

 

crema

 

come

 

back

 

together

 

Is

 

the

 

crema

 

colour

 

correct

 

(Hazelnut)

 

Temperature

 

Is

 

the

 

coffee

 

temperature

 

within

 

spec

 

Grinder

 

Is

 

the

 

grinder

 

noise

 

normal

 

Steam

 

Steam

 

Does

 

the

 

steam

 

work

 

Hot

 

Water

 

Does

 

the

 

hot

 

water

 

work

 

Milk

 

(if

 

applicable)

 

Cappuchino

 

Does

 

the

 

cappuccinatore

 

produce

 

good

 

froth

 

Leakage

 

Leakage

 

14

 

Did

 

the

 

product

 

leak

 

during

 

the

 

testing

 

15

 

Draining

 

the

 

circuit

 

(in

 

winter)

 

Cleaning

 

16

 

Clean

 

water

 

reservoir,

 

bean reservoir, brew chamber and conveyor

Clean

 

and

 

dry

 

brew

 

unit,

 

coffee

 

bin

 

and

 

drip

 

tray.

 

Lubricating

 

the

 

brewing

 

unit

 

with

 

suitable

 

grease

 

External

 

cleaning

 

Safety

 

check

 

 

 

Earth

 

leakage,

 

Isolation

 

test,

 

resistor

 

of

 

earth

 

wire

 

grounding,

 

as

 

requested

 

in

 

certain

 

country's

 

(VDE,

 

ISO)

 

visueel

 

Check

 

the

 

mains

 

cord

 

for

 

damages

 

Packing

 

18

 

Packing

 

Check

 

completeness

 

(accessories)

 

according

 

income

 

log

 

19

 

Neatly

 

pack

 

the

 

product

 

Documentation

 

NFF

 

letter

 

Descaling

 

instruction

 

with

 

changed

 

procedure

 

(S/C)

 

Other

 

instructions

 

according

 

S/C

 

Repair

 

report

 

Is

 

there

 

an

 

answer

 

to

 

ALL

 

consumer

 

questions/complaints

 

(see

 

complaint)

 

add

 

set

 

statistic

 

and

 

give,

 

if

 

needed

 

clear

 

instruction

 

towards

 

consumer

      

Is

 

it

 

indicated

 

which

 

documents

 

are

 

added

 

Are

 

there

 

tips

 

how

 

to

 

prevent

 

issues

 

Summary of Contents for GAGGIA VELASCA CMF-OTC

Page 1: ...ded in writing or through a contractual agreement Published by Saeco International Group Subject to modification GAGGIA VELASCA CMF OTC 01 03 2017 General Information Description Value Housing materia...

Page 2: ...arts OTC 5 1 6 3 Internal machine parts 6 2 Technical specifications 2 1 Technical specifications 1 2 2 Machine parameters and performance 1 2 3 Specification for the measurement of the coffee product...

Page 3: ...GAGGIA VELASCA CHAPTER 1 INTRODUCTION...

Page 4: ...r work insulation and dielectric rigidity tests must be per formed Disassembling the machine the operator must pay attention to hot and under pressure parts boiler pin boiler valves dispensing steam t...

Page 5: ...n properly and has to meet the safety require ments and legal regulations as officially laid down at this moment Pump Safety valve Water discharge Steam pipe Water tank Two way solenoid valve Brewing...

Page 6: ...loded view of the machine on website THERMAL CARAFE Only for OOW repairs YES to consult the specific exploded view of the Thermal Carafe on website MILK ISLAND Only for OOW repairs YES to consult the...

Page 7: ...spensing spout 10 Drip tray 11 Drip tray cover 12 Drip tray full indicator 13 Espresso button 14 Espresso lungo button 15 Aroma strength button 16 Standby button 17 Menu button 18 Hot water button 19...

Page 8: ...ip tray cover 12 Drip tray full indicator 13 Espresso button 14 Espresso lungo button 15 Aroma strength button 16 Carafe quick clean button 17 Standby button 18 Menu button 19 Special drinks button 20...

Page 9: ...VELASCA 01 INTRODUCTION 6 6 1 6 3 Internal machine parts Turbine Pump Safety valve PW CPU P C B Coffee grinder motor motor resistance grinder Valve Grinding adjustment insert Boiler Coffee grinder Boi...

Page 10: ...GAGGIA VELASCA CHAPTER 2 TECHNICAL SPECIFICATIONS...

Page 11: ...ct current motor with flat ceramic grinder blades Automatic dosage Dose adjustment controlled by the electronic system Power consumption During the heating phase approx 5 6 A Dimensions W x H x D in m...

Page 12: ...he filter 1 Soft up to 7 dH 240 litres 480 000 pulses 210 litres 420 000 pulses 2 Medium 7 14 dH 120 litres 240 000 pulses 105 litres 210 000 pulses 3 Hard 15 21 dH 60 litres 120 000 pulses 52 5 litre...

Page 13: ...ermocouple thermometer Picture 1 2 The temperature in the cup is measured by immersing the probe of the thermometer up to touch the bottom The probe then must be moved in a circular motion for 5 6 rot...

Page 14: ...mber the typhoon effect perfects the milk texture by removing the large bubbles Height of the milk cream in the beaker Manual system pannarello 15mm on 100gr of brewed product Semi automatic system ca...

Page 15: ...m knob 3 After having provided 100gr of product close the knob and check the result obtained on milk Note The same applies to machines which have a steam key on the user interface and a sole noid valv...

Page 16: ...GAGGIA VELASCA CHAPTER 3 BRIEF INSTRUCTIONS...

Page 17: ...sso brew button and ESC button Long espresso brew button Long espresso brew button AROMA STRENGTH but ton and OK button AROMA STRENGTH but ton and OK button Steam button and UP button CAPPUCCINO butto...

Page 18: ...will be stopped Meaning of error codes Error code Problem Cause Possible solution 21 English Warning signals are displayed in red Below you find a list of the warnings that may appear on the display a...

Page 19: ...ontainer before removing the brew group The machine is still in the descal ing process You cannot remove the brew group when the descaling process is active First complete the descaling process and th...

Page 20: ...he handle of the multifunctional tool or a spoon handle The coffee comes out slowly The grind is ground too finely Change the grinder to a coarser set ting The brew group is dirty Clean the brew group...

Page 21: ...ter descaling the filter counter is reset to 0 8 Always confirm filter activation in the machine menu also after filter re placement The AquaClean filter was not correctly activated during first insta...

Page 22: ...der the machine The drip tray is too full and over flowed Empty the drip tray when the drip tray full indicator pops up through the drip tray Always empty the drip tray be fore you start descaling the...

Page 23: ...GAGGIA VELASCA CHAPTER 4 OPERATING LOGIC...

Page 24: ...r GAGGIA VELASCA 04 OPERATING LOGIC 1 7 Water tank Boiler Pump Flowmeter Water discharge Safety valve Brewing Unit Steam and hot water or milk carafe Two way solenoid valve Water Hot water steam 4 1 W...

Page 25: ...ycle 1 The coffee grinder starts the grinding process controlled by pulses generated by a sensor 2 The gear motor brewing unit moves to the brewing position 3 Preliminary dispensing phase short pump a...

Page 26: ...mption The electronic system detects the current boiler temperature from the drop in voltage of the sensor and adjusts it accordingly Heating element values and corresponding temperatures see table 4...

Page 27: ...ase of coffee spout Current targets Aroma 1 55mA Aroma 2 3 100mA Aroma 4 5 200mA 100 mA I0 300 mA If the BU current is the current target the grinding time If the BU current is the current target the...

Page 28: ...8 1s I0 55mA Aroma2 Light T2 3 5s 9s I0 100mA Aroma3 Med Aroma4 Strong T3 4s 10s I0 200mA Aroma5 Very Strong 4 6 Coffee lack detection and coffee grinder blocked 230V When the coffee grinder is workin...

Page 29: ...the reserve then the display Water low continues to be displayed during the following dispensing cycle 200 puls Sensor Water tank 4 8 Milk Carafe 1 Steam input 2 Bring the cappuccino maker into dispe...

Page 30: ...to the filter work environment water therefore an active environment for bacteria and microorganisms require the replacement with a minimum frequency we suggest 3 months from the activation to ensure...

Page 31: ...GAGGIA VELASCA CHAPTER 5 SERVICE MODE...

Page 32: ...s testing 1 Espresso button 2 Coffee button 3 Steam button Aroma button for OTC version 4 Hot Water button Cappuccino button for OTC version 5 Aroma button Milk Froth button for OTC version 6 Menu but...

Page 33: ...LED on To test button N 4 it must be pressed just one time because it causes the CA to navigate to the next page In case two or more buttons are pressed at the same time the display shows the expressi...

Page 34: ...ust turn from N to Y ERRORS occur if If the H2O value doesn t change check the capacitive sensor and the related wiring JP23 Insert the Dreg Drawer The DREG value must turn from N to Y ERRORS occur if...

Page 35: ...anding in the housing ERROR BU inserted If the absorbed current is more than 300 mA the display backlight turns red In this case check the gears of the engine and its standing in the housing Press the...

Page 36: ...ted so the EV1 value turns from OFF to ON Press the HOT WATER button to activate the Pump The water now flows out from the spout causing the update of the IMP value with the number of flowmeter impuls...

Page 37: ...should it rise over 120 C the display backlight turns pink and an alarm message appears In this scenario the heater is forced to stay turned off to avoid dangerous over temperatures ERROR If there s...

Page 38: ...e CA INTELIA EVO 2 OTC AMF It totally empties the heater from any residual water and resets some parameters to the factory default values 1 Steam Out To access Steam Out the user must press both LONG...

Page 39: ...should be completely cleaned from all beans and all coffee powder residuals in the grinder Medium 3 beans selected 15 minutes ON Reset to zero OFF OFF YES 5500 7000 7500 5 3 Error Codes for Out of Ord...

Page 40: ...GAGGIA VELASCA CHAPTER 6 SERVICING AND MAINTENANCE...

Page 41: ...ction test Steam out before shipping out if temperature is below 0 to prevent any demaged due to frozenwater No need for those families Minuto family all platform Incanto family new Pico Baristo Gran...

Page 42: ...g the brewing unit with suitable grease Externalcleaning Safety check Earth leakage Isolation test resistor of earth wire grounding as requested in certain country s VDE ISO visueel Check the mains co...

Page 43: ...GAGGIA VELASCA CHAPTER 7 DISASSEMBLY...

Page 44: ...l connections Remove the door Unscrew the screws highlighted and remove the carcass left side Lift the top cover When reassembling the coffee grinder make sure the spring is repositioned cor rectly se...

Page 45: ...e coffee grinder in operation by pressing and turning only by one click at a time the insert inside the coffee bean hopper with the aid of the wrench supplied C A B To adjust grinding further the engi...

Page 46: ...ase the insert bottom casing for convenient access to the dismantling of the tap Unscrew the screws highlighted remove the hydraulic con nections and remove the tap Disconnect the water circuit connec...

Page 47: ...w the screws highlighted and remove the frontal panel Unscrew the screws highlighted and remove the keyboard trim and display Unscrew the screws highlighted remove the electrical connections between t...

Page 48: ...resent microswitch E Microswitch D detecting brewing unit home and work posi tions Remove the gear C that meshes with the motor transmission shaft Remove the large gear B Remove the motor A complete w...

Page 49: ...SSEMBLY 6 6 1 Boiler connection 2 Other connections Replacing the hoses 1 Use a suitable pair of pliers to remove the clamp as illustrated 2 Tighten the clamp as illustrated 1 1 2 2 7 13 Fitting and r...

Page 50: ...GAGGIA VELASCA CHAPTER 8 NOTES...

Page 51: ...GAGGIA VELASCA 08 NOTES 1 1...

Page 52: ...GAGGIA VELASCA CHAPTER 9 WATER CIRCUIT DIAGRAM...

Page 53: ...GAGGIA VELASCA 09 WATER CIRCUIT DIAGRAM 1 1 9 1 Water circuit diagram Flow meter Water tank Assy Solenoid valve Water drain Pump Boiler Safety valve Boiler pin Steam and hot water...

Page 54: ...GAGGIA VELASCA CHAPTER 10 ELECTRICAL DIAGRAM...

Page 55: ...GAGGIA VELASCA 10 ELECTRICAL DIAGRAM 1 1 10 1 Electrical diagram...

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