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Saeco AULIKA EVO TOP HSC Operation And Maintenance Download Page 104

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11

104

11.2

Problems - Causes - Solutions

The following table indicates the possible error or alarm causes which may lead to a partial or total shutdown of the
appliance.

Problems

Causes

Solutions

The machine does not turn on.

The machine is not connected to the electric
network.

Connect the machine to the electric network.

The ON/OFF button is on "0".

Switch the ON/OFF button to "I".

Coffee is not hot enough.

The cups are cold.

Preheat the cups with hot water.

The menu item relative to the coffee
temperature is set to an insufficient
value.

Contact the manager or the
specialized technician.
It is possible to adjust the coffee
temperature via Menu.

Coffee does not have enough crema
(see note).

The blend is unsuitable, coffee is not
freshly roasted or the grind is too
coarse.

Change coffee blend or adjust the
grind setting as explained in the
"Coffee Grind Adjustment" chapter.

The machine takes a long time to
warm up or the amount of water
dispensed is too little.

The machine circuit is clogged by
limescale.

Descale the machine.

Bubbles form at the Cappuccinatore
spout while dispensing milk.

The tube fittings are not connected
properly or are not completely
inserted into the Cappuccinatore.

Insert the whole suction tube into the
Cappuccinatore.

Steam comes out of the
Cappuccinatore when sucking milk.

There is no more milk in the container. Check that there is still milk. If

necessary, fill in the milk container
again or replace it with a new one.

The brew group cannot be removed.

The brew group is out of place.

Turn on the machine.
Close the service door.
The brew group automatically returns
to the initial position.

The machine grinds the coffee beans
but no coffee is brewed (see note).

The brew group is dirty.

Clean the brew group (see the "Brew Group
Cleaning" chapter).

The dispensing spout is dirty.

Clean the dispensing spout.

The coffee is too weak (see note).

Dose is too low.

Adjust the amount of coffee to be ground.

Coffee is brewed slowly (see note).

The coffee grind is too fine.

Change coffee blend or adjust the
grind as explained in the "Coffee
Grind Adjustment" chapter.

The brew group is dirty.

Clean the brew group (see the "Brew Group
Cleaning" chapter).

Coffee leaks out of the dispensing
spout.

The dispensing spout is clogged.

Clean the dispensing spout and its holes.

The dispensing spout is not correctly positioned.

Position the dispensing spout correctly.

These problems can be considered normal if the coffee
blend has been changed or if the machine has just been
installed.

Please contact our consumer care help line for any
problems not covered in the table or when the suggested
solutions do not solve the problem.

Summary of Contents for AULIKA EVO TOP HSC

Page 1: ...Automatic machine for espresso coffee and hot beverages US WARNING Read these instructions carefully before using the machine OPERATION AND MAINTENANCE ...

Page 2: ...uccinatore compartment cover 14 Servicecompartmentdoor tobeusedbytheService provideronly 6 Hot water Steam wand 15 Front cover 7 Coffee dispensing spout 16 Cappuccinatore 8 Cup holder grill 17 ON OFF button 9 Full drip tray float 18 Chassis plug The key to components includes all machine models check which one matches your machine Certain functions may not be available ...

Page 3: ...l or sensory abilities or lacking sufficient experience and or skills provided that they are supervised or instructed on how to use the appliance correctly and understand the hazards involved Children must never play with the appliance Children cannot clean or service the machine out of supervision of an adult Power Supply The machine must be connected to the power supply by the service provider i...

Page 4: ...r the packaging materials Never direct the jet of hot water and or steam towards yourself or others Do not touch the hot water wand with bare hands Always use the handles or knobs provided Danger of Burning Do not touch the hot water wand and or the coffee beverage dispensing spout Fire Safety Precautions In case of fire use carbon dioxide CO2 extinguishers Do not use water or dry powder extinguis...

Page 5: ...posed to such conditions alert the service provider who will carry out a safety check The appliance must be installed on a horizontal surface The machine must only be installed in places where it can be checked by qualified staff Cleaning the machine Before cleaning the machine switch OFF 0 the power button and the remove the plug from the power socket Wait for the machine to cool down Never immer...

Page 6: ...chine will not be used for a long period of time turn it off and unplug it from the outlet Store the machine in a dry place out of the reach of children Keep it protected from dust and dirt Servicing Maintenance In case of failures defects or suspected faults resulting from a fall immediately unplug the machine from power socket and alert the service provider or specialised technician Never attemp...

Page 7: ...e colored contrasting manner The words shal be at least 12 7 mm without colored contrasting and the text explaining the signal word shall be no smaller than 2 8 mm CAUTION Disconnect from power supply before servicing CAUTION Risk of fire and electric shock Replace only with manufacturer s cord set part no or equivalent WARNING RISK OF FIRE OR ELECTRIC SHOCK DO NOT OPEN ...

Page 8: ...HE COFFEE DISPENSING SPOUT 37 7 11 TURNING ON OFF THE MACHINE 38 7 12 SETTING THE LANGUAGE UPON FIRST USE 38 7 13 FIRST USE USE AFTER A LONG PERIOD OF INACTIVITY 38 7 14 WASHING THE PARTS COMING INTO CONTACT WITH FOOD 39 7 15 USING THE APPLIANCE 39 8 PROGRAMMING MENU 40 8 1 BUTTON DESCRIPTION IN PROGRAMMING MODE 40 8 2 USER MENU PROGRAMMING 41 8 3 TECHNICAL MENU PROGRAMMING 44 8 4 SETTING THE USER...

Page 9: ...a 1066 40041 Gaggio Montano Bologna Italy This product has been manufactured by SaGa Coffee S p A and sold under its own responsibility SaGa Coffee S p A is the guarantor of the product Saeco is a registered trademark of Koninklijke Philips N V and its use is licensed by Koninklijke Philips N V This publication should be carefully kept with the machine throughout its service life including transfe...

Page 10: ... It is used to indicate operations that if correctly performed preserve machine performance Suggested solutions It is used to indicate alternative procedures which make programming and or maintenance operations quicker User It is used to indicate the user of the machine Users are not allowed to perform any cleaning or maintenance operations Supply operator It is used to indicate those operations t...

Page 11: ...hine to another operator Supply operator and is the sole responsible for any servicing procedure This manual is an essential part supplied with the machine and should always be available for reference before any operation on the machine 2 2 Description and Intended Use This machine is automatically used to brew coffee and espresso coffee using instantly ground coffee beans hot water to prepare bev...

Page 12: ...lowing data name of the Manufacturer marks of conformity model serial number year and month of manufacture supply voltage V supply frequency Hz electrical power consumption W appliance code It is strictly forbidden to tamper with or modify the data plate When contacting the technical service always refer to this plate by indicating the technical data shown on it ...

Page 13: ...grounds drawer 40 grounds Control panel Front panel A weighted sound pressure level less than 70 dB Pump pressure Max 1 5 MPa 15 0 bar Water connections for water NW version only Maximum pressure 0 8 MPA 8 bar Minimum pressure 0 15 MPA 1 5 bar Operating conditions Minimumtemperature above2 C Maximumtemperature lessthan32 C Maximumhumidity lessthan80 Safety devices Boiler pressure safety valve Safe...

Page 14: ...y use original spare parts carefully read the instructions contained in this manual and in the attached documents use personal protective equipment when performing installation testing and maintenance operations Precautionary measures to prevent human errors make the operator aware of safety issues handle the appliance either packaged or unpackaged in complete safety deeply know the installation p...

Page 15: ...outside of the appliance turning it on and off The Supply operator is not allowed to carry out operations indicated in this manual as competence of the Maintenance Technician Maintenance technician The maintenance technician is the only person authorised to service the machine start the programming procedures and perform the adjustment set up and maintenance operations Access to the internal area ...

Page 16: ...ing shake the appliance lift the appliance by using ropes or cranes leave the appliance exposed to bad weather in humid areas or close to heat sources 4 2 Storage The machine is packed in cardboard and expanded polystyrene packaging If the appliance is not immediately installed it shall be kept in a sheltered place according to the following instructions the packaged appliance shall be stored in a...

Page 17: ...talled in places where water jets are used for cleaning operations nor where there is a risk of fire or explosion Make sure that the installation place is compatible with the following specifications before unpacking the appliance the power socket which the appliance is connected to should be easily accessible and at a distance not higher that 1 2 metres the gradient of the supporting surface shou...

Page 18: ...s described in section Installing the Container Base On receipt of the appliance make sure that it has not suffered any damage during transport or that the packaging has not been unduly opened with consequent stealing of the components contained in it If damage of any kind is found the courier must be informed and notice must be immediately given to the importer or to the seller If these are not i...

Page 19: ...st is of fundamental importance to set the water hardness in the machine Intenza water filter to remove any unpleasant flavours in the water and reduce water hardness This will improve machine use Cleaning brush to remove the coffee powder from the service compartment Lubricating grease to lubricate the Brew Group at periodic intervals Milk circuit cleaning powder allows a correct and thorough cle...

Page 20: ...rvice door using the key supplied with the machine Remove the brew group by pulling it by the handle and pressing the PRESS button Lift the rear side of the inner drawer to unlock it Fix the base with the drawers by using the screws supplied with the machine Check the components to make sure that they are correctly aligned After installing the containers refit the components and close the door Ins...

Page 21: ...o systems in the machine 5 4 1 Installing the Coiner Box The machine has been specially conceived and designed to interface with all Stepper coiners available on the market The coiner must be purchased and installed by the service provider Please refer to the coiner manual for each coiner programming option The coiner not supplied must be installed in the optional box provided upon request Follow ...

Page 22: ...sides to disengage the fixing elements Remove the lid on the left hand side by loosening the 2 screws Install the spacer on the left hand side of the machine and fix it using the 4 screws supplied The machine has two different connectors a square shaped one for the Apollo payment system and a rectangular one to connect the coiner ...

Page 23: ... the coiner are at the service provider s expenses Fix the coiner box to the spacer using the 2 screws supplied The connecting cable must be properly inserted in the box After installing the box install the coiner inside the box as described in the instructions given in the coiner manual After installing the coiner in the box close the box using the key Insert the front cover and fix it by means o...

Page 24: ...em The machine has been specially conceived and designed to accommodate an Apollo payment system This system allows you to use prepaid cards for product dispensing The Apollo system must be purchased and installed by the service provider Please refer to the Apollo system manual for each programming option Follow the instructions below to install the Apollo system Before carrying out the steps belo...

Page 25: ...d connect it Insert the front cover and fix it by means of the screw previously removed Insert the coffee dispensing spout Reassemble the drip tray Following installation enable the products dispensed upon payment and set their price Access the programming mode to carry out this procedure The machine allows you to select a price line 0 1 2 whose associated value is set by the payment system throug...

Page 26: ... s installation shall make sure that the power supply system complies with the safety instructions in force the voltage corresponds to that indicated on the appliance data plate In case of doubt do not proceed with the installation and ask qualified and authorised personnel to accurately check the system Do not use adapters or multi sockets Make sure that the power cord plug is easily reachable af...

Page 27: ...hase when the corresponding LED light is steady on the button can be pressed again to stop the beverage OK button This button allows you to confirm the selected menu option In the PROGRAMMING phase the OK button can only be pressed when the message OK TO SAVE appears on the screen Hot Water button When this button is pressed hot water is dispensed In the brewing phase when the corresponding LED li...

Page 28: ...e menu for example brightness Stand by button By pressing the Stand by button a screen will appear asking the user to press the button for 3 seconds to enter Stand by mode If the user releases the button before 3 seconds have elapsed the message PLEASE WAIT will appear and after 2 seconds it will return to READY FOR USE mode Milk button When this button is pressed a cup of milk is dispensed In the...

Page 29: ...sing fresh non oily and medium ground coffee Use an espresso coffee blend Use the special blends for espresso machines to obtain a strong and aromatic coffee Keep coffee in a cool place in an airtight sealed container 7 3 Coffee Bean Supply Only coffee beans must be put into the coffee bean hopper Ground coffee instant coffee or any other object may damage the machine Remove the protection cover a...

Page 30: ...functions Refit the coffee bean hopper lid Refit the protection cover as described in section Closing the Upper Lid 7 4 Filling the Water Tank Before using the machine for the first time wash the water tank carefully Fill the water tank with fresh drinking water only Hot or carbonated water as well as other liquids will damage the machine Remove the protection cover as described in section Opening...

Page 31: ... is very important in order to correctly manage the INTENZA filter and the frequency with which the machine must be descaled Immerse the water hardness test strip in water for 1 second the test strip is only valid for one measurement Check how many squares change colour and then consult the table The numbers correspond to the settings indicated in the following machine adjustments 1 HARDNESS 1 ver...

Page 32: ...ter hardness install the filter Intenza as described in the following section Then press the ESC button multiple times to exit the programming mode 7 6 INTENZA Water Filter Water is a key element for a good espresso coffee Therefore it should always be filtered in a professional manner That is why all Saeco machines can be equipped with the INTENZA filter This filter is easy to use and its sophist...

Page 33: ...urements performed to set water hardness Use the water hardness test strip provided with the machine Set the Intenza Aroma System as specified on the filter package see section Measuring and Adjusting Water Hardness A Soft water B Hard water standard C Very hard water Immerse the INTENZA water filter vertically in cold water with the opening positioned upwards and gently press its sides to let the...

Page 34: ...utton until the ACTIVATE FILTER option is selected Press the OK button to enter To exit the procedure press the ESC button Press the OK button to continue Remove the tank from the machine and empty it Remove the small white filter from the tank and store it in a dry place sheltered from dust Put the filter into the empty tank Press it to its limit stop ...

Page 35: ...ispensing the necessary water to activate the filter At the end of the cycle remove the container previously placed under the hot water wand At the end of the procedure the display automatically returns to the product dispensing page If there is no water filter insert the small white filter previously removed into the water tank 7 7 Closing the Upper Lid After refilling and during normal operation...

Page 36: ... of the service compartment Turn the lever by only one notch at a time during the grinding phase Brew 2 3 cups of coffee to verify changes in grind The reference marks indicate the grind setting There are different grind settings to choose from with the following references 1 Fine grind 2 Coarse grind 7 9 Adjusting the Aroma Amount of Ground Coffee The machine allows you to program the amount of c...

Page 37: ...ket can be used with this coffee machine The height of the dispensing spout can be adjusted to better fit the dimensions of the cups that you wish to use Manually move the dispensing spout up or down to adjust its height The recommended positions are When using small cups When using mugs Two cups can be placed under the dispensing spout to brew two cups of coffee at the same time If you want to us...

Page 38: ...rs to be adjusted to the specific taste of the country where the machine is in use Select the language by pressing the DOWN button or the UP button Press the OK button to save the language The machine starts the system warm up Upon first use once warm up has been completed the machine primes the circuit and performs a rinse cycle of the internal circuits During this process a small amount of water...

Page 39: ...ispensing procedure has been completed empty the container The machine is now ready for use 7 14 Washing the Parts coming into Contact with Food Rinse all the parts coming into contact with food Thoroughly wash your hands Prepare a chlorine based antibacterial disinfecting solution the products can be purchased at the chemist s following the concentrations indicated on the product Remove all produ...

Page 40: ...iance with the safety regulations in force The specialised technician or the service provider can change some of the machine operating parameters to suit the needs of the users 8 1 Button Description in Programming Mode Use the buttons described below to scroll the appliance menus Button 1 OK This button allows you to select the function to display confirm the parameter value when it is made edita...

Page 41: ...en the machine is ready for use access the main menu by pressing the Menu button The following screen is displayed Select the USER MENU option and press the OK button The menus should be PASSWORD protected The PASSWORD will not be requested if set on the default value 0000 It should be changed upon first use to prevent unauthorised access After this change the password must be entered each time th...

Page 42: ...ring a PUK code You have to request the PUK code to the Saeco service centre who will guide you through the procedure 8 2 2 Structure of the User Menu The main options of the user menu are MENU ITEM Brew Group Clean Cappuccinatore Cleaning Start Cleaning Warning Cleaning ...

Page 43: ...ion Thorough Cleaning of the Cappuccinatore NOTE This cleaning cycle is essential for proper operation of the Cappuccinatore Start Cleaning This function starts the Cappuccinatore cleaning cycle as described in the relevant section Warning Cleaning ThisfunctionactivatesthedisplaywarningmessageindicatingthataCappuccinatorecleaningcycleshouldbe performed Off With this setting the warning message is ...

Page 44: ...til you reach the Tech Menu option Press the OK button The above mentioned procedure can only be used to access the technical menu when the machine has reached operating temperature The menus should be PASSWORD protected The PASSWORD will not be requested if set on the default value 0000 It should be changed upon first use to prevent unauthorised access After this change the password must be enter...

Page 45: ...TH Default Cappuccino Prebrewing COFFEE TEMPERATURE COFFEE LENGTH MILK QUANTITY Pause High Speed Milk Default Latte Macchiato Prebrewing COFFEE TEMPERATURE COFFEE LENGTH MILK QUANTITY Pause High Speed Milk Default HOT WATER WATER QUANTITY Default milk MILK QUANTITY Default EXTRA LARGE COFFEE Prebrewing COFFEE TEMPERATURE COFFEE LENGTH Default AMERICAN COFFEE COFFEE TEMPERATURE COFFEE LENGTH WATER ...

Page 46: ...RICAN COFFEE HOT WATER Cappuccino Latte Macchiato milk CAFFE LATTE TOTAL COFFEE PRODUCTS PARTIAL RESETTABLE Espresso Espresso x2 Coffee LARGE COFFEE AMERICAN COFFEE HOT WATER Cappuccino Latte Macchiato milk CAFFE LATTE Counters Reset ERROR COUNTERS ERRORS LOG RESET ERRORS WATER COUNTERS DESCALING CYCLE SINCE LAST SINCE SECOND LAST SINCE THIRD LAST NUMBER OF EXECUTION BREW GROUP CLEAN NUMBER OF EXE...

Page 47: ...an contact the service provider On To enable credit display Beverage Menu Thismenuallowsyoutoadjustthecharacteristicparametersofthebeveragesdispensedbythemachine CONFIG BREWING MODE This menu allows you to adjust the beverage doses in brewing mode or to save the desired dose during the dispensing cycle Espresso An Espresso will be brewed once the length of the beverage has been saved NOTE the leng...

Page 48: ...llows you to set the exact amount of coffee to be brewed the value is measured in turbine pulses NOTE alternatively this parameter may be configured while brewing using the CONFIG BREWING MODE menu Default The original standard values assigned by the manufacturer to each beverage can be reset After selecting this function the customised individual beverage settings are deleted Coffee To manage the...

Page 49: ... High Speed Milk Thissettingcanonlybeadjustedforbeveragescontainingmilkandallowsthemachinetodispensemilkand coffeeatthesametime Off Milk and coffee are dispensed in two separate steps NOTE in this case the various dispensing stages coffee or milk can be individually stopped On Milk and coffee are dispensed at the same time NOTE in this case the user can only stop dispensing the beverage as a whole...

Page 50: ...program the amount of water to be dispensed each time the corresponding button is pressed The bar allows you to set the exact amount of water to be dispensed the value is measured in turbine pulses Default The original standard values assigned by the manufacturer to each beverage can be reset After selecting this function the customised individual beverage settings are deleted milk To manage the M...

Page 51: ...ml of water and 70 ml of coffee will be dispensed Default The original standard values assigned by the manufacturer to each beverage can be reset After selecting this function the customised individual beverage settings are deleted CAFFE LATTE To manage the Caffe latte beverage brewing parameters Prebrewing Pre brewing the coffee is slightly dampened before brewing so as to bring out the full arom...

Page 52: ...n In this mode only the coffee boiler is activated at machine start up The machine saves energy but needs longer time to dispense milk based beverages The appliance is factory preset so that this setting is not enabled by default Stand by Settings To set the time interval for the machine to go into stand by mode after the last brewing The default time value is after 30 minutes 15 minutes Once the ...

Page 53: ...RIAN HUNGARIAN CZECH SLOVENIAN ROMANIAN GREEK RUSSIAN KOREAN The currently selected language is displayed upon accessing the page The language can be changed with the correct controls BRIGHTNESS To set the correct display brightness according to room illumination Contrast To set the correct display contrast according to room illumination Display Logo To display the chosen logo during certain stage...

Page 54: ...e relevant section Descale Warning Thisfunctionactivatesthedisplaywarningmessageindicatingthatthemachineshouldbedescaled Off With this setting the warning message is disabled On Withthissetting thewarningmessageisenabled themessageisdisplayedwhenthemachineneedstobedescaled Factory settings This function allows all factory settings to be restored NOTE this section allows the factory settings of the...

Page 55: ...FFEE No of American Coffees dispensed since the last RESET HOT WATER No of Hot waters dispensed since the last RESET Cappuccino No of Cappuccinos dispensed since the last RESET Latte Macchiato No of Latte Macchiato cups brewed from the last RESET milk No of Milks dispensed since the last RESET CAFFE LATTE No of Caffe lattes dispensed since the last RESET Counters Reset To reset all the partial dis...

Page 56: ...washcyclewas completed SINCE PRODUCTION Thisindicatesthetotalnumberofturbinepulsesprocessedbythemachinesinceitwasstartedup WATER FILTER This function allows the user to view the counters relating to the water filters SINCE LAST RESET Thisindicatesthenumberofturbinepulsesprocessedsincetheactivationofthelastfilterinstalled NUMBER OF RESET This indicates the number of times a new filter has been inst...

Page 57: ...on and press the OK button To select the MACHINE MENU option press the DOWN button Press the OK button to enter Press the OK button to access the GENERAL MENU Press the DOWN button until the SET USER PASSWORD option is selected Press the OK button to enter Now the PASSWORD can be set Press the DOWN button or the UP button to set the desired number Press the OK button to confirm the highlighted num...

Page 58: ...ce provider in order to prevent access by unauthorised personnel who could change the machine settings and cause malfunctions To set the PASSWORD proceed as follows Switch to machine programming mode as described in section Access to the Technical Menu Select the SETTINGS option and press the OK button To select the MACHINE MENU option press the DOWN button Press the OK button to enter Press the O...

Page 59: ...mber and to move on to the next number Carry out the procedures described in the previous steps to set the chosen numbers Here is an example that explains the procedure When the OK button is pressed on the last number the machine saves the code and displays the following page Press the ESC button several times to exit you will now need to enter the PASSWORD to access the technical menu ...

Page 60: ...ildren must not carry out any cleaning and maintenance operations without being monitored For hygienic reasons after the machine has not been used for a long time it is recommended to thoroughly rinse the circuit 9 1 Turning on the Machine Connection to the power supply should be carried out exclusively by the service provider Ensure that the upper lid is always locked Check that the dispensing sp...

Page 61: ...l circuits A small amount of hot water is dispensed during this process Wait for this cycle to be completed The machine may feature a payment system installed by the service provider If some or all of the machine buttons are off after the preparation steps the corresponding products can only be dispensed after paying the vend price Pay the vend price before dispensing any beverage Prices are set i...

Page 62: ...circuit with cold boiler During the Stand by preparation phase if at least one coffee based product has been brewed When turning off the machine after pressing the Stand by button if at least a coffee product has been brewed A small amount of water will be dispensed to rinse and heat all the machine parts This icon is displayed Wait for this cycle to be completed automatically The dispensing proce...

Page 63: ...een paid the button lights up and beverage dispensing is enabled This only applies if you use the coiner slot It never happens with Apollo unless DECOUNT LED BEVERAGE is enabled In any case if a product requiring payment is selected before paying the full price the following icon appears 9 5 1 With Coiner Before dispensing any beverage insert coins until you meet the price set by the service provi...

Page 64: ... illuminated ready for use 9 7 Brewing Coffee To brew coffee press the Espresso button for an espresso the Espresso x2 button to brew two espressos the Coffee button to brew a coffee Then the brewing cycle starts To brew 2 coffees the machine automatically grinds and doses the correct amount of coffee Brewing two cups of coffee requires two grinding cycles and two brewing cycles which the machine ...

Page 65: ...g on individual taste Do not use any liquids other than cleaning water or milk 9 8 1 Installing the Cappuccinatore The Cappuccinatore must be suitably assembled based on whether the machine is equipped with a coiner 9 8 1 1 Cappuccinatore without Coiner The machine is normally installed without coiner In this case the left hand fitting must be installed on the Cappuccinatore Insert the left hand f...

Page 66: ...machine can dispense cappuccino quickly and easily with the touch of a button Danger of burning Dispensing may be preceded by small jets of hot water Clean the Cappuccinatore immediately after using it to froth milk see section Cappuccinatore Cleaning After Each Use Clean the suction hose externally with a damp cloth This way all parts will be perfectly clean and free of any milk residue If the Ca...

Page 67: ...rt the Cappuccinatore into its seat until it locks into place Check that it cannot be pulled out Before using the Cappuccinatore clean it as described in the Cleaning the Cappuccinatore After Each Use section Insert the clean tube directly into the milk container To ensure better results when preparing a cappuccino use cold milk ...

Page 68: ...er using the Cappuccinatore clean it as described in the Cleaning the Cappuccinatore After Each Use section Remove the container and clean it if necessary The machine can dispense both milk and coffee at the same time This function must be activated by the service provider In this case press the Cappuccino button to brew a cappuccino The display shows The machine brews the cappuccino in one single...

Page 69: ...se Clean the suction hose externally with a damp cloth This way all parts will be perfectly clean and free of any milk residue If the Cappuccinatore cleaning cycle has not been performed the machine will automatically run the rapid Cappuccinatore cleaning cycle 10 minutes after dispensing a milk based product Remove the cover from the front side The cover can be placed on the machine side using th...

Page 70: ...is ready press the Latte Macchiato button to start dispensing the Latte Macchiato The machine prepares the Latte Macchiato automatically After using the Cappuccinatore clean it as described in the Cleaning the Cappuccinatore After Each Use section Remove the container and clean it if necessary 9 11 Dispensing Milk The machine can dispense Hot milk quickly and easily with the touch of a button Dang...

Page 71: ...atically run the rapid Cappuccinatore cleaning cycle 10 minutes after dispensing a milk based product Remove the cover from the front side The cover can be placed on the machine side using the integrated magnet Insert the Cappuccinatore into its seat until it locks into place Check that it cannot be pulled out Before using the Cappuccinatore clean it as described in the Cleaning the Cappuccinatore...

Page 72: ...tomatically After using the Cappuccinatore clean it as described in the Cleaning the Cappuccinatore After Each Use section Remove the container and clean it if necessary 9 12 Hot Water Dispensing Danger of burning Dispensing may be preceded by small jets of hot water The hot water wand may reach high temperatures Place a container under the hot water wand Press the Hot water button to start dispen...

Page 73: ...uct at a time To brew more products repeat the described procedures Select the desired beverage by pressing the UP button or DOWN button When the desired beverage has been selected press the OK button to start the preparation Refer to the section describing the brewing procedure for the desired beverage In order to prepare milk based beverages install the Cappuccinatore after washing it as describ...

Page 74: ...ressing the OK button to start the preparation After brewing remove the cup of coffee Dispensing can be stopped by pressing the Extra button or the ESC button Caffè Latte This programme allows you to prepare a coffee with hot milk Danger of burning Dispensing may be preceded by small jets of hot water Remove the cover from the front side The cover can be placed on the machine side using the integr...

Page 75: ... use cold milk Press the Extra button to access the menu Press the DOWN button to select CAFFE LATTE Place a suitable cup under the dispensing spout Confirm by pressing the OK button to start the preparation Brewing can be stopped by pressing the Extra button or the ESC button When dispensing has been completed remove the cup of coffee and hot milk Steam This function is only available if previous...

Page 76: ...ispensing press the Extra button or the ESC button Clean the steam wand with a wet cloth after use if necessary 9 14 Adjusting Brewed Products The machine allows you to adjust the product length according to your needs and to the type of cup used The product length in the cup or glass can be set by two methods CONFIG BREWING MODE CONFIG WITH PARAMETERS 9 14 1 CONFIG BREWING MODE This method allows...

Page 77: ...spensing spout To select the Cappuccino option press the DOWN button multiple times Press the OK button to enter The machine is now in programming mode The machine starts the milk dispensing phase The OK TO SAVE message appears on the display Press the OK button when the desired amount of milk is reached in the cup The machine immediately begins the coffee brewing phase The OK TO SAVE message appe...

Page 78: ... carry out a subsequent check of the actual quantity of product brewed in the cup The procedure for programming a cappuccino with detailed operational sequences is explained as an example Switch to machine programming mode as described in section Access to the Technical Menu Select the SETTINGS option and press the OK button To select the BEVERAGE MENU option press the DOWN button Press the OK but...

Page 79: ...it Press the DOWN button to select the COFFEE TEMPERATURE menu Press the OK button to enter Press the DOWN button or the UP button to select the desired value Then press the OK button to confirm and exit Press the DOWN button to select the COFFEE LENGTH menu Press the OK button to enter Press the DOWN button or the UP button to move the bar and select the desired value the number on the side ident...

Page 80: ... button to enter Press the DOWN button or the UP button to select the desired value Press the DOWN button to select the HIGH SPEED MILK menu Press the OK button to enter Press the DOWN button or the UP button to select the desired value By activating this function milk and coffee are dispensed at the same time Then press the OK button to confirm and exit When this phase has been completed the beve...

Page 81: ...rage factory settings have been restored Press the ESC button once or multiple times to exit 9 15 Using the Machine with Credits This option can be enabled or disabled by the service provider The machine is designed to manage beverage brewing by means of a credit system The number of coffee based products brewed is limited to the number of credits granted by the service provider When no credits re...

Page 82: ...o brew coffee The display will show If the drawer is not emptied after several brewing cycles the machine will stop and the display will show In this case the machine does not allow coffee to be brewed In order to brew coffee the coffee grounds drawer must be emptied of used coffee Remove the coffee grounds drawer and empty out the coffee grounds in a suitable container Only when the display shows...

Page 83: ...s for Correct Operation Non removable components and the machine itself must be cleaned when not differently specified only by using cold or lukewarm water with a non abrasive sponge and a damp cloth Never use direct jets of water onto the appliance and or its components Periodic maintenance and cleaning will keep the machine in good working order for a longer time and ensure compliance with basic...

Page 84: ... detergents Remove any dust residues with a jet of dry compressed air or with an antistatic cloth 10 2 1 Maintenance Schedule Operation to be carried out A B C Emptyingandcleaningthecoffeegrounds drawer yes ThoroughCleaningoftheCappuccinatore yes Water tank cleaning yes Brew group cleaning yes Brew group lubrication yes Coffee bean hopper cleaning yes DESCALING yes A When an alert is shown B Weekl...

Page 85: ...ld Danger of Burning 10 2 3 Cleaning the Coffee Grounds Drawer The coffee grounds drawer is to be emptied and cleaned whenever indicated by the machine To carry out this operation refer to section Emptying the Coffee Grounds Drawer 10 2 4 Cleaning the Drip Tray Empty and wash the drip tray daily this operation must also be performed when the float is raised Remove the drip tray Empty the drip tray...

Page 86: ...s of hot water Perform a quick cleaning procedure as follows Make sure that the Cappuccinatore complete with all its parts is correctly inserted Insert the suction hose in a carafe containing clean water Place a container under the dispensing spout The machine will ask to run the Cappuccinatore cleaning cycle a few minutes after dispensing a milk based beverage Press the OK button to start the Cap...

Page 87: ...atore Put the cover onto the machine It is advisable to remove the Cappuccinatore from the machine when not being used in order to keep it clean Here is an explanation of how to disassemble and wash the Cappuccinatore with left hand fitting If the right hand fitting is installed you can carry out the same operations except that you will need to remove the suction tube and insert it on the opposite...

Page 88: ... sure any milk deposits residues are removed After washing reassemble the parts following the same procedure used for disassembly but in reverse order After washing and reassembling the Cappuccinatore it can be installed back in the machine Use the hooks placed on the left side of the machine to attach the suction tube If the coiner is installed fix the tube as shown in the figure by using the pre...

Page 89: ...y be purchased at your local dealer or at authorised service centres The lack of cleaning before and after each use can affect the correct operation of the machine Danger of burning Dispensing may be preceded by small jets of hot water Ensure that the Cappuccinatore is correctly positioned Access the user menu as described in the Access to the User Menu section Press the DOWN button to select the ...

Page 90: ...dissolve completely and then press the OK button to confirm Insert the clean tube directly into the container Press the OK button to confirm Do not drink the solution dispensed during this procedure The solution must be disposed of If this option is confirmed the cycle must be completed Press the ESC button to exit Place an empty container of at least 1 litre capacity under the dispensing spout an...

Page 91: ... placed under the dispensing spout Insert the suction hose into the container used Press the OK button to confirm Place an empty container under the dispensing spout and press the OK button to confirm The machine performs a Cappuccinatore rinse cycle The bar shows the rinsing progress Wait until the cycle stops automatically The machine will go back to the normal operating cycle Wash all the Cappu...

Page 92: ...S button The brew group must be washed with lukewarm water only Do not use any detergent Wash the brew group with lukewarm water carefully wash the upper filter Before placing the brew group in its seat ensure that there is no water left in the brewing chamber Lift the rear side of the inner drawer to unlock it Take out the inner drawer wash it and place it back in its seat When fitting the drawer...

Page 93: ... performing a cleaning cycle with Coffee Oil Remover after approximately 500 cups of coffee or once a month This operation completes the maintenance process for the brew group Both the Coffee Oil Remover system used to clean the brew group and the Maintenance Kit may be purchased at your local dealer or at authorised service centres The Coffee Oil Remover system has no descaling properties For des...

Page 94: ...upplied key Remove the brew group by pulling it by the handle and pressing the PRESS button Press the OK button to confirm the removal of the brew group If this option is confirmed the cycle must be completed Press the ESC button to exit Place the cleaning tablet in the brew group and refit the group in the machine making sure that all the components have been inserted and that the door is closed ...

Page 95: ...r Ensure that the brew group is completely dry before putting it back into the machine 10 2 10 Brew group lubrication Lubricate the brew group after approximately 500 cups of coffee or once a month The grease to lubricate the brew group and the complete Service Kit can be purchased at your local dealer or at authorised service centres To see how many coffees have been dispensed open the PRODUCT CO...

Page 96: ...ance stops working properly as in this case repair is not covered by warranty Use the Saeco descaling product only Its formula has been specifically designed to ensure better machine performance and operation for its whole operating life If correctly used it also avoids alterations in the dispensed product The descaling solution and the complete Maintenance Kit may be purchased at your local deale...

Page 97: ...e OK button to enter Press the DOWN button until the DESCALING option is selected Press the OK button to enter Select the START DESCALE option Press the OK button to access the menu Press the OK button to start the DESCALING cycle Fill the tank with water and descaling solution to the CALC CLEAN level marked on the back of the tank ...

Page 98: ...ny liquids from the drip tray and place it back into the machine Press the OK button Insert the complete Cappuccinatore into the machine and remove the coffee dispensing spout Press the Coffee button Remove the suction tube from the Cappuccinatore while the descaling cycle is performed ...

Page 99: ...e by pressing the ESC button empty the container put it back onto the machine and restart the cycle by pressing the OK button The machine will now start dispensing the descaling solution at intervals the bar shows the cycle progress When the solution in the tank is finished the machine requests to empty and rinse the tank with fresh drinking water Rinse the water tank thoroughly and fill it with f...

Page 100: ... rinse phase This allows an ideal rinse cycle to be performed in order to ensure the best conditions to brew products A message to fill the water tank will be displayed throughout the rinse cycle This is normal and part of the procedure The rinse cycle may be paused by pressing the ESC button to resume the cycle press the OK button This allows you to empty the container or to leave the machine una...

Page 101: ...w group as described in the Brew Group Cleaning section in the Cleaning and Maintenance chapter After completing the descaling cycle rinse the Cappuccinatore under running water Empty the containers used to collect the liquid dispensed by the machine and reassemble the coffee dispensing spout The machine is now ready for use When the descaling cycle has been completed it is recommended to empty th...

Page 102: ...sert the drip tray in its housing Insert the coffee grounds drawer in its seat Close or correctly place the coffee bean hopper inner lid to be able to brew any product Remove the tank and fill it with fresh drinking water Insert the brew group into its seat The selected operation requires milk dispensing Insert the Cappuccinatore in the machine as specified in the manual The selected operation req...

Page 103: ... products Removethecoffeegroundsdrawerandemptythecoffeegroundsintoasuitablecontainer NOTE thecoffeegroundsdrawermustbeemptiedonlywhenindicatedbythemachineandwiththemachineturned onand orinstand bymode Ifthedrawerisemptiedwiththemachineturnedoff themachinewillnotrecordtheemptyingoperation Flashing red LED light Machine in Stand by The Stand by settings can be changed contact the service provider Pr...

Page 104: ...e whole suction tube into the Cappuccinatore Steam comes out of the Cappuccinatore when sucking milk There is no more milk in the container Check that there is still milk If necessary fill in the milk container again or replace it with a new one The brew group cannot be removed The brew group is out of place Turn on the machine Close the service door The brew group automatically returns to the ini...

Page 105: ...s lift and place the appliance in the assigned location following the instructions given in section Unpacking and Positioning 12 2 Inactivity and Storage If the appliance needs to be stored or remains inactive for a long period carry out the same operations as described in section Location Change therefore wrap the appliance with a cloth to protect it from dust and humidity make sure that the appl...

Page 106: ...aste at the end of its operational life Separate collection of the appliance once at the end of its operational life is organised and managed by the manufacturer Therefore for an appropriate disposal the user must contact the manufacturer and observe its separate collection management adopted for this appliance at the end of its operational life Separating this product for subsequent recycling tre...

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