29
28
TROUBLESHOOTING
NOTE
Problem
Possible cause
Remedy
No water
Fill water tank (page 24)
Coffee ground too finely
Change type of coffee
Coffee pressed in filter holder Loosen coffee
Too much coffee in filter holder Reduce the quantity of coffee
using the doser
Steam/hot water knob (
8
) is
Close knob
open
Limestone accumulation
Descale the machine
(page 26)
Filter basket is blocked
Clean the filter basket
Filter screen is blocked
Clean the filter screen (page 26)
Handle of filter holder not in
Move the handle of filter hol-
correct position
der to the correct position
(page 25)
Too little coffee in the filter
Add coffee (page 25)
holder
Stale or unsuitable coffee
Use fresh coffee or try a diffe-
rent blend (page 25)
Filter holder not correctly
Position the filter holder cor-
positioned in brew head
rectly in the brew head
(page 25)
Upper edges of filter holder
Clean the edges of the filter
have coffee residue
holder
Boiler o-ring is dirty or worn-out Clean the o-ring or replace it
Too much coffee in the filter
Reduce the quantity of coffee
holder
using the doser
Unsuitable type of milk used
Check the fat content
Green “ready” light (
2
) was
Wait until the “ready” light co-
not on when the coffee
mes on before pressing the
button (
5
) was pressed
coffee button (
5
)
Filter holder was not
Preheat the filter holder
preheated in brew head
(page 25)
Cups were not preheated
Preheat the cups
Water tank is empty
Fill water tank with water
(page 24)
Espresso does not di-
spense or
dispenses in
drops
Espresso dispenses too
quickly or there is no cof-
fee spume
Espresso comes out
along edges of filter hol-
der
Froth does not form in
milk
Espresso is too cold
Pump is very loud
