Ruckus Wireless ZoneDirector User Guide | Troubleshooting Tips
67
Fixing User Connections
If any of your users report problematic connections to the WLAN, here is one debugging
technique that may prove helpful. Basically, you will be deleting that user's client from the
Active Clients table in the Ruckus ZoneDirector, and when their client connection automati-
cally renews itself, any previous problems will hopefully be bypassed.
To debug an active user connection, follow these steps:
1
Go to
Monitor
>
Currently Active Clients
.
2
When the
Currently Active Clients
page appears, locate the buggy client connection
in the
Clients
table.
3
Click
Delete
.
That client will be automatically logged out of the ZoneDirector.
After a minute or two, when the client has automatically re-logged into the WLAN, the
Client table will re-display the client and the user will have fewer or no problems.
FIGURE 7-1
