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Ruckus Wireless SCG-200, Getting Started Manual

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SmartCell Gateway 200 Getting Started Guide for SmartZone 3.4, 800-71126-001  Rev A

6

About This Guide

This

 

SmartCell Gateway

™

 200 Getting Started Guide

 

provides information on how 

to set up the SmartCell Gateway 200 (SCG-200 or “the controller”) appliance on 
the network. Topics covered in this guide include mounting, installation, and basic 
configuration. 

This guide is intended for use by those responsible for installing and setting up 
network equipment. Consequently, it assumes a basic working knowledge of local 
area networking, wireless networking, and wireless devices.

NOTE:

If release notes are shipped with your product and the information there 

differs from the information in this guide, follow the instructions in the release notes.

Most user guides and release notes are available in Adobe Acrobat Reader Portable 
Document Format (PDF) or HTML on the Ruckus Wireless Support website at

https://support.ruckuswireless.com/documents.

Summary of Contents for SCG-200

Page 1: ...Ruckus Wireless SmartCell Gateway 200 Getting Started Guide for SmartZone 3 4 Part Number 800 71126 001 Rev A Published July 2016 www ruckuswireless com...

Page 2: ...N PURPOSES ONLY RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND EXPRESS OR IMPLIED WITH REGARD TO THE MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY NON INFRINGE...

Page 3: ...You Will Need 22 Step 1 Unpack the Rack Mount Kit 22 Step 2 Separate the Slide Rails into the Inner and Outer Parts 23 Step 3 Install the Outer Rail Slides to the Rack Posts 24 Step 4 Fasten the Shou...

Page 4: ...rface 55 5 Configuring the SCG for the First Time Creating an AP Zone 58 Configuring AAA Servers and Hotspot Settings 65 Adding an AAA Server 65 Creating a Hotspot WISPr Service 67 Creating a Registra...

Page 5: ...ne 3 4 800 71126 001 Rev A 5 Subnet 88 Method 3 Register the Controller with the DNS Server 88 Method 4 Configure DHCP Option 43 on the DHCP Server 91 Method 5 Manually Configure the Controller Addres...

Page 6: ...intended for use by those responsible for installing and setting up network equipment Consequently it assumes a basic working knowledge of local area networking wireless networking and wireless device...

Page 7: ...ccessible from the web interface and is searchable Release Notes Provide information about the current software release including new features enhancements and known issues Table 1 Text conventions Co...

Page 8: ...edback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Ruckus Wireless at docs ruckuswireless com When contacting...

Page 9: ...ll Gateway 200 Getting Started Guide for SmartZone 3 4 800 71126 001 Rev A 9 1 Preparing to Set Up the SmartCell Gateway 200 In this chapter Unpacking the SCG Verifying the Package Contents Before You...

Page 10: ...he items listed in Verifying the Package Contents below are included in the package Check each item for damage If any item is damaged or missing notify your authorized Ruckus Wireless sales representa...

Page 11: ...Four hex head shoulder screws Two 10 32 x 3 8 screws Two rack mounting ears Plastic bag 2 which contains the following items Outer slide rail screws 8 8 32 x 1 2 see D in Figure 1 Inner slide rail scr...

Page 12: ...reparing to Set Up the SmartCell Gateway 200 Verifying the Package Contents SmartCell Gateway 200 Getting Started Guide for SmartZone 3 4 800 71126 001 Rev A 12 Figure 1 Rail assemblies and rail screw...

Page 13: ...ly required if the customer is going to use tunnels A Phillips 1 screwdriver A flat head screwdriver An administrative computer desktop or laptop running Windows 8 7 Vista XP or Mac OS X containing a...

Page 14: ...ws the SCG front panel with the bezel installed For descriptions of the numbered parts refer to Table 1 Figure 2 SCG front panel with the bezel Table 1 SCG front panel parts Number Description 1 Contr...

Page 15: ...without the bezel Number Description 1 ESD ground strap attachment 2 Hard drive bays the SCG has two 600GB hard drives 3 Control panel buttons and status indicators see Control Panel on the Front Pan...

Page 16: ...nel of the SCG For descriptions of the numbered parts refer to Table 4 Figure 4 Control panel on the SCG front panel Table 3 RJ45 serial port pinouts Pin Signal Name Description 1 SPB_RTS RTS request...

Page 17: ...status LED 5 Critical alarm not implemented in this release 6 MJR alarm LED not implemented in this release 7 NMI pin hole button factory reset button 8 Chassis ID button 9 NIC1 NIC2 activity LED 10...

Page 18: ...lane0 5 Power supply 2 6 Power supply 1 7 RJ45 serial port COM2 serial B Use only the console cable provided to connect this port to another device CAUTION The SCG has two RJ45 serial ports one on the...

Page 19: ...4 800 71126 001 Rev A 19 NIC LEDs on the Rear Panel Table 6 describes the behavior of the NIC LEDs on the rear panel of the SCG Table 6 LEDs on the SCG rear panel LED Color LED State NIC State Green a...

Page 20: ...over the job of passing traffic To enable a redundant interfaces pair you need to connect the member ports see Table 7 to the same router or switch or to two different routers or switches depending on...

Page 21: ...ount Kit Step 2 Separate the Slide Rails into the Inner and Outer Parts Step 3 Install the Outer Rail Slides to the Rack Posts Step 4 Fasten the Shoulder Screws to the Server Step 5 Install the Inner...

Page 22: ...ks of depth less than 22 5 use the TMLC MOUNT21 rack mount kit available at Avnet and manufactured by Kontron Before installing the SCG appliance onto a server rack verify that all package contents se...

Page 23: ...r SmartZone 3 4 800 71126 001 Rev A 23 Step 2 Separate the Slide Rails into the Inner and Outer Parts 1 Extend the inner rail see 1 in Figure 7 until it locks 2 Press down the spring safety lock see 2...

Page 24: ...semblies are NOT interchangeable Each assembly needs to be installed into the rack by its orientation right or left when standing in front of the rack The right rail assembly is identified with a BLUE...

Page 25: ...Screws to the Server SmartCell Gateway 200 Getting Started Guide for SmartZone 3 4 800 71126 001 Rev A 25 Step 4 Fasten the Shoulder Screws to the Server Fasten two hex head shoulder screws on each s...

Page 26: ...71126 001 Rev A 26 Step 5 Install the Inner Rails on the Server Install the inner rails onto the hex head shoulder screws and then slide the inner rails forward Figure 10 Installing the inner rails S...

Page 27: ...8 14kg Two people should work together to lift and slide the appliance into the rack Ruckus Wireless strongly recommends against one person attempting to perform this task alone 1 Align the inner rail...

Page 28: ...r to the relevant section below for instructions on how to power on the SCG Using AC Power Using DC Power Using AC Power NOTE The AC power cable part number 902 0174 XX00 where XX is the two character...

Page 29: ...sockets on the SCG 2 Connect the other end of the power cable or cables to an electrical outlet 3 Press the Power button on the control panel to power on the SCG The MNR LED on the Control Panel turns...

Page 30: ...G to the DC input connector CAUTION To avoid the potential for electrical shock and fire hazard ensure that the DC wiring to the DC input connectors has adequate circuit protection in accordance with...

Page 31: ...shock hazard for AC power you must include a third wire safety ground conductor with the rack installation For DC power the two studs for chassis enclosure grounding must be used for proper safety gr...

Page 32: ...behavior LED State Description Off No DC to all power supplies Amber No DC to this PSU only for 1 1 configuration or Power supply critical event causing a shutdown failure fuse blown 1 1 only OCP 12V...

Page 33: ...etting Started Guide for SmartZone 3 4 800 71126 001 Rev A 33 3 Preparing the Interface Settings and Administrative Computer In this chapter Preparing the SCG Interface Settings to Use Preparing the A...

Page 34: ...for more information Netmask Gateway Primary DNS server Secondary DNS server IPv6 Address Configuration The controller supports IPv4 and dual IPv4 IPv6 operation modes If both IPv4 and IPv6 are used o...

Page 35: ...according to how your Start menu is set up Start Settings Network Connections Start Control Panel Network and Sharing Center Change Adapter Settings NOTE This procedure assumes Windows 7 as the opera...

Page 36: ...ive and make the following entries IP address 192 168 2 13 or any address on the 192 168 2 x network other than 192 168 2 2 which is in use by the SCG Subnet mask 255 255 255 0 Default gateway 192 168...

Page 37: ...ogging On to the Web Interface In this chapter Overview of the SCG Setup Wizard Step 1 Start the Setup Wizard and Set the Language Step 2 Configure the Management IP Address Settings Step 4 Configure...

Page 38: ...e Management IP Address Settings Step 3 Configure the DataPlane IP Address Settings Step 4 Configure the Cluster Settings Step 5 Verify the Settings Step 1 Start the Setup Wizard and Set the Language...

Page 39: ...00 71126 001 Rev A 39 Figure 19 The Language page 3 Select your preferred language for the SCG web interface Available options include English Traditional Chinese Simplified Chinese 4 Click Next The M...

Page 40: ...ing On to the Web Interface Step 1 Start the Setup Wizard and Set the Language SmartCell Gateway 200 Getting Started Guide for SmartZone 3 4 800 71126 001 Rev A 40 Figure 20 The Management IP page sho...

Page 41: ...gs to the Control interface automatically Ruckus Wireless strongly recommends assigning a static IP address to this interface WARNING You must configure the three interfaces to be on three different s...

Page 42: ...t to assign to the cluster interface through which cluster data will be sent and received NOTE Although it is possible to use DHCP to assign IP address settings to the Cluster interface automatically...

Page 43: ...r the IPv4 section click Static and then enter the network settings that you want to assign to the AP DataPlane interface through which client traffic and configuration data are sent and received NOTE...

Page 44: ...click Static and then set the values for the following IP address IPv6 Enter an IPv6 address global only with a prefix length for example 1234 5678 0 C12 123 Link local addresses are unsupported Gate...

Page 45: ...71126 001 Rev A 45 Figure 23 Select the IPv4 and IPv6 if enabled default system gateways 6 Check the network settings that you have configured on the Control Cluster and Management tabs and the defaul...

Page 46: ...after you apply the network interface settings wait at least 15 minutes and then try again NOTE If the controller is unable to validate the network settings that you configured an error message appea...

Page 47: ...ed APs are located in different locations on the Internet the controller may not know all of the IP subnets of these APs In this case the control interface should be set as the default system gateway...

Page 48: ...and DataPlane1 tab configure the IP address settings of DataPlane0 and DataPlane1 respectively NOTE Although it is possible to use DHCP to assign IP address settings to the data plane interfaces auto...

Page 49: ...his step depends on whether you are creating a new cluster with this controller as the first node or you are setting up this controller to join an existing cluster If This Controller Is Forming a New...

Page 50: ...synchronize time The default NTP server is pool ntp org AP Conversion Select the check box if you want ZoneFlex APs that are in factory default settings to be converted to SmartZone APs automatically...

Page 51: ...nd Logging On to the Web Interface Step 4 Configure the Cluster Settings SmartCell Gateway 200 Getting Started Guide for SmartZone 3 4 800 71126 001 Rev A 51 Figure 27 Set the web interface and comman...

Page 52: ...e network but the cluster list remains empty after the scan verify that the switch to which the controller is connected does not block UDP packets and that UDP port 7500 is open on the switch 2 When t...

Page 53: ...E If you find an incorrect setting click the Back button until you reach the related page and then edit the settings When you finish editing the settings click the Next button until you reach the Conf...

Page 54: ...rt on the router or switch NOTE The dataplane interfaces do not support auto negotiation and must therefore be connected to 10GB ports on a router or switch NOTE For a list of SFP modules that the con...

Page 55: ...he same subnet as the Management Web interface start a web browser 2 In the address bar enter the IP address that you assigned to the Management Web interface and append a colon and 8443 controller s...

Page 56: ...0 Getting Started Guide for SmartZone 3 4 800 71126 001 Rev A 56 Password the password that you set when you ran the SCG Setup Wizard 4 Click Log On The web interface refreshes and then displays the D...

Page 57: ...v A 57 5 Configuring the SCG for the First Time In this chapter Creating an AP Zone Configuring AAA Servers and Hotspot Settings Creating a Registration Rule Defining the WLAN Settings of an AP Zone V...

Page 58: ...up to six WLAN services A zone called Staging Zone exists by default Any AP that registers with the SCG that is not assigned a specific zone is automatically assigned to the Staging Zone Follow these...

Page 59: ...one 3 4 800 71126 001 Rev A 59 Figure 30 Creating a new AP zone 3 Configure the options listed in Table 12 Table 12 Configuration options in the Create New Zone form Option Description General Options...

Page 60: ...govern which channels can be used for wireless communications Set the country code to the proper regulatory region ensures that your SCG network does not violate local and national regulatory restrict...

Page 61: ...hnetworking in this zone check box if you want managed devices that belong to this zone to be able to form a mesh network automatically Radio Options Radio Options b g n 2 4GHz Configure the following...

Page 62: ...you have a syslog server on the network and you want the SCG to send syslog data to it select the Enable external syslog server for APs in this zone check box The following boxes are provided IP Addre...

Page 63: ...the SCG will disable the AP s WLANs The default value is 3 retries NOTE When the SCG disables the AP s WLANs the AP creates a log for the event When the AP s uplink is restored the AP sends the event...

Page 64: ...able band balancing for this WLAN select the Enable band balancing on radios by distributing the clients on 2 4GHz and 5GHz bands check box and then set the percentages of client load that will be dis...

Page 65: ...create a hotspot service AAA servers and hotspot settings must be configured on a per AP zone basis Adding an AAA Server Follow these steps to add an AAA server to an AP zone 1 Go to Configuration AP...

Page 66: ...The default Zombie Period is 40 seconds If the primary RADIUS still does not respond when the Zombie Period expires it will be marked as down and the secondary RADIUS will start receiving new request...

Page 67: ...bove 9 Click OK The following message appears to confirm that you have successfully added the AAA server to the SCG Authentication server created successfully The page refreshes and then the AAA serve...

Page 68: ...Under the AP Zones menu on the sidebar click WISPr Hotspot 4 Click Create New The Create New Hotspot Service form appears 5 Configure the hotspot service settings listed in Table 13 Table 13 Hotspot W...

Page 69: ...cted from the hotspot service and required to log on again Allowed session timeout range is between 2 and 14400 minutes The default value is 1440 minutes Grace Period Allow disconnected users a grace...

Page 70: ...an add up to 128 network destinations to the walled garden Network destinations can be any of the following IP address for example 10 11 12 13 Exact website address for example www ruckuswireless com...

Page 71: ...he SCG to assign an AP to an AP zone automatically based on the rule that the AP matches Follow these steps to create a registration rule 1 Go to Configuration AP Zones 2 On the sidebar on the left cl...

Page 72: ...inates will be automatically assigned to the AP zone that you will choose in the next step Provision Tag If the access points that are joining the SCG have been configured with provision tags click th...

Page 73: ...es in the same order as they appear in the AP Registration Rules table highest to lowest priority If you want a particular registra tion rule to have higher priority you must move it up the table Once...

Page 74: ...n the same row as the rule name 4 When you finish configuring the rule priority click Update Priorities to save your changes Figure 34 Change the rule priority by clicking the up arrow or down arrow D...

Page 75: ...Select an authentication method for this WLAN open or 802 1X EAP See Authentication Options Encryption Options Select anencryptionmethod WPA WPA2 WPA Mixed encryption algorithm AES or TKIP and enter...

Page 76: ...displayed in the client s wireless configuration program However you can also separate the ESSID from the WLAN name by entering a name for the WLAN in the first field and a broadcast SSID in the secon...

Page 77: ...u want guest users to use this WLAN and offer Hotspot 2 0 service to guest users Web Authentication Click this option if you want to require all WLAN users to complete a web based logon to this networ...

Page 78: ...ess of a client for authentication MAC address authentication requires a RADIUS server and uses the MAC address as the user logon name and password You have two options for the MAC address format to u...

Page 79: ...operate in 802 11g mode Algorithm For WPA2 Encryption Only TKIP This algorithm provides greater compatibility with older client devices but retains many of the security weaknesses of WEP Therefore if...

Page 80: ...S Accounting server from the drop down list as a proxy for SCG For Authentication and Accounting Services in the case of Hotspot WISPr though 802 1x is disabled the user can still select AAA from the...

Page 81: ...nse message is considered to have failed RADIUS NAS Max Number of Retries Type the number of failed connection attempts after which the SCG will fail over to the backup RADIUS server RADIUS NAS Reconn...

Page 82: ...OFDM only allows the client to increase management frame transmis sion speed from CCK rates to OFDM rates This feature is implemented per WLAN and only affects the 2 4GHz radio BSS Min Rate Select th...

Page 83: ...to verify that APs can register with the SCG and that wireless clients can associate with the APs successfully Follow these steps to verify that wireless clients can connect to the network 1 Verify t...

Page 84: ...ect to the Ruckus Wireless website you have completed setting up the SCG on the network Congratulations What to Do Next For more information on configuring and managing the SCG refer to the SmartCell...

Page 85: ...s that you can perform to ensure that APs can discover and register with the controller on the network In this chapter Is LWAPP2SCG Enabled on the Controller Method 1 Perform Auto Discovery of the Con...

Page 86: ...py of the LWAPP2SCG application files and installation instructions Enabling LWAPP2SCG If the LWAPP2SCG application is pre installed but disabled in your controller release do the following to enable...

Page 87: ...activated on the SmartLi cense server you only need to connect the AP to the network ensure that it has Internet connectivity and then reboot the AP Upon reboot the AP will automatically attempt to d...

Page 88: ...other subnet NOTE If you use this method make sure that you do not change the IP address of the controller after the AP discovers and registers with it If you change the controller s IP address the A...

Page 89: ...Zone 3 4 800 71126 001 Rev A 89 Figure 36 Add records for RuckusController and zonedirector to the DNS zone file 2 Save the zone file 3 Open the DHCP configuration file and then insert the DNS domain...

Page 90: ...omain Name option 15 in the DHCP offer packet it will resolve RuckusController domain name and zonedirector domain name through the DNS server and then it will obtain the controller s IP address from...

Page 91: ...ntroller s control plane or cluster plane interface to DHCP clients including APs that are connected to the network The procedure for configuring DHCP option 43 varies depending on the DHCP server tha...

Page 92: ...k like in Figure 38Sample DHCP Option 43 configuration Figure 38 Sample DHCP Option 43 configuration If you have a two node controller cluster on the network use a comma to separate the control interf...

Page 93: ...APP2SCG is enabled If LWAPP2SCG is disabled do the following to enable it a Enter config b Enter lwapp2scg c Enter policy d Enter one of the following commands accept MAC address Enter this command if...

Page 94: ...P address and the IP address of its parent controller from the DHCP server Once the AP registers with the controller it will download and install the latest SCG AP firmware You have completed Method 5...

Page 95: ...y and secondary controllers that you want to manage the AP What to Do Next For more information on configuring and managing the controller refer to the Administrator Guide for this release which is av...

Page 96: ...code 60 creating a new cluster 50 current requirements 31 D DC input current 31 DC input voltage 31 DC power 30 input voltage 31 LED 32 E encryption algorithm 79 ESSID 76 ETH0 38 ETH1 20 54 ETH2 20 3...

Page 97: ...19 power options 28 AC 28 DC 30 powering on 28 pre installation tasks 13 PSU 30 R rack mount kit 10 11 RADIUS 65 RADIUS Accounting 65 rear panel 17 redundant interfaces 20 registration rule 71 priorit...

Page 98: ...Gateway 200 Getting Started Guide for SmartZone 3 4 800 71126 001 Rev A 98 U unpacking 10 W web browser 13 Web interface 55 WEP 128 79 WEP 64 79 WLAN name 76 WLAN settings 74 WLAN usage 77 WPA2 79 WPA...

Page 99: ...Copyright 2006 2016 Ruckus Wireless Inc 350 West Java Dr Sunnyvale CA 94089 USA www ruckuswireless com...

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